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BEST WESTERN Discovery Inn

2.5 of 5
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200 E. Estrella, Tucumcari, NM 88401
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BEST WESTERN Discovery Inn
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Ranked #8 of 23 Hotels in Tucumcari
A recent review
5 of 5 stars reviewed 2 days ago
Jim K Rock Island, Illinois
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273 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rock Island, Illinois
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This Best Western is worth the trip... fairly priced which included a grand full hot breakfast. Our room was ground floor away from the highway with a patio facing the lovely court your pool... despite the rainy afternoon the setting is a class act for the out post areas of New Mexico... There is a very nice restaurant next door,... More 

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Vouvry
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We are in New Mexico Style Hotel. Nice reception and large rooms with huge beds. We are not used to it. But no fridge ! The breakfast well served and tasty. Nice pool, but we had no time to use it. The service was very friendly and we like to stay longer.

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Cottonwood, Arizona, United States
3 of 5 stars Reviewed 3 days ago NEW

Best Westerns are clean, affordable and easily available on all the interstates. My only complaint was that the rooms had no frig/microwave. Traveling with a cooler of perishable food/ drinks with no ability to re-cool is non-accommodating and difficult. Lack of that little microwave limits those quick meals when you're trying to make the best time on your trip. Sometimes,... More 

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago

Very nice..this is the Hotels we will stay at as long as they are competitive... Everything was perfect. Cleanliness is our main goal and price... Friendliness is also....Running out of words....close to restaurants in walking distance..

Review collected in partnership with Best Western

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donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Thank you for choosing us for your most recent stay! I’m happy to hear that we hit the mark for exceptional service! We look forward to seeing you again soon, and remember that the best rates are always found when booking directly with Best Western Discovery Inn of Tucumcari! Best, Donna, GM More 

1 review
5 of 5 stars Reviewed 1 week ago

Hotel was neat and clean. Desk staff was super friendly, even though we got in late. Awesome breakfast---many extras not normally available. Great location. Room was very quiet. We only stayed one night, but it would be great for multiple nights. Pool was nice.

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donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings! I’m so happy to hear that you had an enjoyable experience with us overall and were able to take advantage of a few of our guest favorites such as the hot breakfast and our pool which is certain to take the edge off the desert heat! We look forward to seeing you again the next time your travels bring... More 

Canton, TX, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The front desk clerk was extremely helpful and pleasant - making our visit, check in and check out very easy. The breakfast personnel kept everything filled and tidy - very pleasant personality. She took pride in keeping the guests happy. The bed was comfortable and the room was very clean and spacious.

Review collected in partnership with Best Western

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donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings! Thank you for your recent stay with us and for taking the time to write such a kind review! Our staff will be pleased to know that you had such nice things to say about them-- we really do try to go the extra mile to insure our guests feel welcomed and comfortable for a complete lodging experience! Please... More 

Goodyear, Arizona
Level Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here last night. Buyer beware of Denise, the hotel manager. My wife found a coupon on hotelcoupons.com that brought the rate down to $69. To confirm this she called the motel in advance to confirm we could use the coupon. The hotel manager Denise said the coupon was only good on a walk in basis which was ok... More 

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donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Please accept my deepest apologies for the frustration you experienced upon check in. While I’m pleased to hear that the room and breakfast were enjoyable for you, I’m sorry that this miscommunication with our front desk inconvenienced you in any way. I am surprised to hear that you mentioned Denise, our front desk manager, as she is usually at the... More 

Oklahoma
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on July 6. While the front desk personnel wasn't rude, they weren't too friendly either. They didn't smile much as they checked us in. Our double room was clean and decent. The breakfast though was mediocre. I had powdered scrambled eggs and potatoes. There was also link sausage, biscuits and gravy, pastries and waffles. I wish these... More 

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donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings! Thank you for your recent stay and for taking the time to write a review. While I am happy to hear that you enjoyed your stay with us overall, I’m sorry that you felt any part of your stay was mediocre. We work very hard to meet and exceed guest expectations. We do not always succeed in meeting everyone’s... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've found that Best Western is a reliable chain & this location was no different. The 1 King room I booked was large & clean and the bed was comfortable. The hot breakfast this morning was great - I recommend the chile sauce on top of hash browns & eggs, if you like spicy to kick your morning off. Ate... More 

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donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings! Thank you for your recent stay with us-- we are quite pleased to hear you had such a nice time! The chili seems to be an often commented on and well loved guest favorite and I’m glad to hear you found it tasty as well! Sounds like you had a chance to get out and explore a bit around... More 

Santa Fe, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

From the outside, this hotel doesn't look as nice as the pricier neighboring hotels, but it is well managed, clean, comfortable, and has great staff. The outdoor pool is also in very good condition and was a pleasure to use.

Review collected in partnership with Best Western

Was this review helpful? Yes
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings, and thank you for taking the time to write a review I’m pleased to hear that you enjoyed your stay with us overall! Our pool is certainly a hit with most of our guests, providing a nice cool break from New Mexico heat. Please come see us again the next time you are in Tucumcari, and until then-- happy... More 

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