The room and physical environment were fine....but we and others experienced really poor attitude....consistently...from several front desk personnel during our less than 24-hour stay. Here are some examples:1) in the evening - any ketchup? response - NO. The following morning dozens of packets at the complimentary breakfast buffet 2) another guest at night - any aspirin..even to purchase? response -... More

Large suite type room. Sitting room with two tables and sofa, fridge, micro 2 tv's Separate sleeping w/ two beds. Space wise very adequate & clean. Lacks lighting. Breakfast adequate but nothing to write home about. More

This hotel is a little worn around the edges, but it's clean. Each room has a seating area with a couch (ours was uncomfortable to sit on) a table with three chairs, refrigerator, microwave and a TV. There was another TV in the sleeping area and every room has one king bed and one queen. The in-room wifi gets very... More

The room was big, but the hotel is out of date: no fitness room, no guest laundry, no wi-fi (they give you a wire to plug in). And there are reminders everywhere that the place is worn out: furniture is old, the ironing board cover could not be fastened to the ironing board, walls, doors and molding were littered with... More

Clean and responsive staff, but needs updating. Our room had a king size bed, a queen size bed, and a sitting area at the front of the room with a love seat that pulled out into another bed. The sitting area is slightly divided from the rest of the room by a partial wall divider. The areas are not two... More

The rooms are spacious, no doubt about it. Our first impression was good, seeing the table with three chairs, as well as a desk and chair, a couch, and two TV's, one for the somewhat separate sleeping area (a king and a queen) and one for the "living room." We didn't like that the toilet and shower were separate from... More

We arrived very late and got room 218 (the last one available). They said it was the one room without internet. As that was not acceptable (I have to work from the room each day), they offered to move us to another room the next day. When we arrived from skiing, we were in a new room and the internet... More

This hotel was great for our family of 4. The room had a king bed, a queen and a pull out couch which allowed us enough room. It also had a fridge and microwave which was nice. The breakfast was very nice and had lots of variety. It has an outdoor hottub and heated pool which you will want to... More

Very spacious clean and comfortable rooms. Reasonable price, decent breakfast. But there is no elevator. We spent 3 days there. They also have free shuttle to Taos Ski Valley. More