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Indian Hills Inn

2.0 of 5
Hotel website
233 Paseo del Pueblo Sur, Taos, NM 87571
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1 room 1 guest
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Indian Hills Inn
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132 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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South Fork, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My husband and I stayed here one night and will never stay here again! I have never posted a bad review before but feel I should say something. There are people renting weekly/monthly here and there was a lot of trash around in the parking area and even on the stairway leading up to our room. There was a party... More 

Was this review helpful? Yes 1
Latham, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The cleaning staff at the Indian Hills Inn is definitely overpaid. This place was unkept, and unclean. The room was dark, no extra electrical outlets in the room...but there was one at the bathroom sink area, busted toilet paper holder...we found our toilet paper roll on the floor upon entry. There was a huge broken/unused tv armoire tucked into a... More 

Was this review helpful? Yes 2

Travelers are raving about these Taos hotels

Taos, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely, historical experience in old Taos near the Plaza. Walking distance to restaurants, bars, galleries, great shopping and museums. Beautiful old adobe building with lovely flowers everywhere and a huge yard with a grill for cooking out, sitting and star gazing, looking at the view of Taos mountain and listening to music. The rooms are very clean and the front... More 

Was this review helpful? Yes
Murdock
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we first started staying here we found this in a coupon book. It was completely remodeled and the owner was on-site and actively trying to make a go of it. No more. The motel does have a new manager so there is always a chance it may make a comeback but without a serious cash infusion and some caring... More 

Was this review helpful? Yes 1
jfslenes, Owner at Indian Hills Inn, responded to this review

Susan, thanks for your long time business and I'm sorry we've cut back on some of the niceties you enjoyed. As far as cleanliness, I'll remind our team of your comments & observations. Without that attribute, we are totally sunk. I don't like making excuses so I won't. Fact is the economic times over the last 7 years have been... More 

Liberal, Kansas
Level Contributor
6 reviews
4 of 5 stars Reviewed 3 weeks ago

Yes, this motel is quite outdated...however, the beds were very comfortable (way more than expected), the location is PERFECT for walking to the square for shopping, and a LOT of restaurants are close enough to walk to and from as well :) The room was quiet and comfortable. The staff was very friendly and helpful. Our family was very satisfied... More 

Was this review helpful? Yes
jfslenes, Owner at Indian Hills Inn, responded to this review

Thanks for taking the time to share your thoughts. Most people choose us for our convenient downtown location. I'll pass your accolades about the staff providing good service on to them. Glad our memory foam mattress toppers provided a good night's sleep! We appreciate your business, review, and referrals! See you next time! More 

New Mexico, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed July 13, 2015

Holy cow, where to start. The pictures looked good on the internet, and it is very close to the plaza, but this motel can really sour your taste for Taos fast. Do yourself a favor and just find another place to stay. Sheets with holes and stains. Floor, walls and furniture stained with who knows what. Deferred maintenance issues everywhere... More 

Was this review helpful? Yes 11
jfslenes, Owner at Indian Hills Inn, responded to this review

In spite of your entirely negative comments, we appreciate your taking the time to write a review.Not certain why we dropped the ball but sounds like we did. While everything is not new, our staff usually works hard at providing a clean room. Our apologies for our poor performance on your visit, our goal is to do a far better... More 

Colorado Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 18, 2015

I recently stayed here, 6/14/15-6/17/15, room 221 and had a so-so experience. The staff was friendly and helpful to a point. I asked for my remote to be replaced on the day I checked in when I realized it didn't work, that didn't happen. The room cleanliness was okay. The graffiti on the bathroom door and the nasty caulk around... More 

Was this review helpful? Yes 2
jfslenes, Owner at Indian Hills Inn, responded to this review

Thanks for your business and comments. I apologize for the remote problem not being handled. The gentleman who did not treat you warmly is suffering from a summer cold/virus. As manager, he is normally THE one to insist on helping Guests thoroughly. He's been off key for the last few days and we operate with a limited staff so it's... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 9, 2015

We had a great night here. The beds were comfortable, the service wonderful and the view to the back park lovely. Parts of the building are older but it's a budget place and we didn't mind. Parking right outside and the rooms are far away from the noisy road. Easy walking distance to the plaza and some fun restaurants.

Was this review helpful? Yes 3
jfslenes, Owner at Indian Hills Inn, responded to this review

Thanks for your comments! Every Associate from the manager to the grounds people work for & appreciate Guest reviews. While most departing Guests offer similar opinions when they leave, too few take the time to let us know their thoughts. Thanks for the business and the report. See you next time! More 

Colorado Springs, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 25, 2015

Stay somewhere else. We had items stolen from our room while we were away for the day. Other guests had items stolen from their room the same day. While some members of the front desk team were sympathetic and helpful throughout the ordeal, the manager was unwilling to help in any way. He was condescending instead of kind. His justifications... More 

Was this review helpful? Yes 5
jfslenes, Owner at Indian Hills Inn, responded to this review

Sorry you feel the way you do. Tom, manager, gently & diplomatically explained the situation, the quite common & standard policies for us & most hotels, and even suggested that you file a police report to get your questions officially registered. Your response was to threaten him with posting negative comments online. While we employe honest hard working Associates and... More 

City of Durango, Mexico
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 8, 2015

Yes, it's close to the Plaza, but that is all it has going for it. Nice people at the front desk doesn't make up for the lack of services, cleanliness, basics. After noticing that I didn't have a remote for the TV in my room, the staff proceeded to move me to another room. That remote didn't work either, so,... More 

Was this review helpful? Yes 6
jfslenes, Owner at Indian Hills Inn, responded to this review

Thanks you for writing a review. Sorry we failed to provide an appropriate room. The lack of completeness and cleanliness of your room is unacceptable. We've just changed part of our housekeeping team and improved the leadership part to provide what most Guests expect, clean, complete, accommodations. Clearly, we took too long to make housekeeping changes. Hope you'll consider giving... More 

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