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All 18 Taos hotels

El Monte Sagrado, Autograph Collection

4.0 of 5 Hotel   |   317 Kit Carson Road, Taos, NM 87571
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75%
Ranked #2 of 18 hotels in Taos
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Mike3500 Merritt Island
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588 people have reviewed this hotel

Traveler rating
    309
    128
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    44
    30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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English first
Naples, Florida
Top Contributor
129 reviews 129 reviews
40 hotel reviews
190 helpful votes 190 helpful votes
2 of 5 stars Reviewed yesterday NEW

The hotel seemed very nice on our arrival. The reception was somewhat lacking in that you pass by several large conference areas and ballrooms to get to the reception area. The grounds were nice. We were in a mountain view room which really didn't show you much mountain at all. The room was worn and dark. Carpet needed replacing. The... More

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Merritt Island
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My family and I stayed here for a week in February and used the property as home base for daily ski trips in the mountains up north. PROS: The place is beautiful and the rooms are tastefully done. The decor is awesome and the gas fireplace was thoroughly enjoyed in the dead of winter. Housekeeping is very accommodating with coffee,... More

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Memphis, Tennessee
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I must say, the property was beautiful. Lots of summer blooms and color. We stayed over the weekend and it was very quiet. Within walking distance to downtown. Lovely rooms, gas fireplace balcony. Open walkways building to building, but all are covered. Downside in the room, with AC running, once I entered the bathroom to shower (family was still asleep),... More

Was this review helpful? Yes 1
Kelly R, Executive Assistant at El Monte Sagrado, Autograph Collection, responded to this review

Thank you for your feedback. We will work to make things more friendly and fun at El Monte Sagrado and hope to earn your business back. Sorry we can't move closer to downtown though. More

Denver
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Yes, I am reading the recent reviews and am not surprised. I have stayed there twice. The first time was before Marriot's name started appearing on their website--the stay was amazing. Service and food was excellent, attention to detail was spot on, and the overall feel of the place made one want to return. Last time I stayed Marriot's name... More

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Kelly R, Executive Assistant at El Monte Sagrado, Autograph Collection, responded to this review

Sorry you were unhappy with the service. Our standards have always been high and will continue to remain there. We continue to work on training of new staff to reach and maintain these standards. Please feel free to contact us directly with specific issues we an address. El Monte Sagrado is still independently owned an operated by the Kessler Collection... More

Grand Rapids, Michigan
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights in early July 2014. Grounds and pool area were nice and it is close to town. Those are the good things. The hidden fees, the noisy rooms, and indifferent staff are the not so good things about the place. This was our last stop on a long vacation to New Mexico, stayed out other "lower"... More

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Kelly R, Executive Assistant at El Monte Sagrado, Autograph Collection, responded to this review

We hate that you left here less than completely satisfied with our resort. There is no excuse for service below our standards and we will refocus our training efforts to resolve this. Any fees should be disclosed when you make your reservations and if they were not, we need to know so we can address that issue. Please allow us... More

Pueblo, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at El Monte Sagrado this past weekend with high expectations from it's 4 star rating, description and pictures. The room was clean, unique and lovely (Taos Mountain) and the grounds are absolutely beautiful (best part of the experience). The pool and hot tub were also wonderful. The down side is the Restaurant and all the extra fees, which... More

Was this review helpful? Yes 2
Kelly R, Executive Assistant at El Monte Sagrado, Autograph Collection, responded to this review

Thank you for your review and sorry we failed to live up to your expectations. If we have the opportunity to address your concerns and issues on the spot we can usually resolve them to your satisfaction immediately. Please contact us and we will correct the gratuity duplication for you. Our goal is provide every guest with a positive memorable... More

Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I couldn't decide whether to rate this hotel average or very good. The grounds are unique, serene and beautiful. We enjoyed the setting of the hotel. We booked a Mountain View room that was nicely appointed and clean. It looks just as the photos depict. The 'bathroom' can be completely open to the room (except for the toilet) or shut... More

Was this review helpful? Yes 5
Las Cruces, New Mexico
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed just one night at El Monte Sagrado in July 2014, and had an excellent experience! The grounds are beautiful, a really serene setting. My husband and I stayed in one of the casitas, Tibet, and slept with a window open to listen to the waterfall just outside. The décor was exotic and charming, luxurious without feeling formulaic. We... More

Was this review helpful? Yes 2
Panama City, Florida
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm a Platinum Premier Marriot member. My wife and I arrive late in the evening and were hungry and tired. First, I was using Marriot rewards points to book the room. The gentleman at the front desk seemed disturbed I was using rewards points. He informed us that we were upgraded to a suite because he didn't have a room... More

Was this review helpful? Yes 4
Kelly R, Executive Assistant at El Monte Sagrado, Autograph Collection, responded to this review

Please accept our sincerest apologies for the issues you dealt with that detracted from your stay. We will be briefing our team on this and use it as a training opportunity to bring all our team members up to the standards we expect of them. This is unacceptable and will be corrected immediately. Please contact us directly so we can... More

Carrollton, tx
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was one of the finest properties we have ever booked. I don't think I've seen a hotel that was more expensively put together. The room was very good looking with a fireplace, large bathroom, interesting furnishings and a small patio. The grounds were beautiful and well maintained, as well as, an important part of the setting. The staff was... More

Was this review helpful? Yes 1
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Additional Information about El Monte Sagrado, Autograph Collection

Address: 317 Kit Carson Road, Taos, NM 87571
Phone Number:
Location: United States > New Mexico > Taos County > Taos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — El Monte Sagrado, Autograph Collection 4*
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Also Known As:
El Monte Sagrado Hotel Taos
El Monte Sagrado Taos

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
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84

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