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BEST WESTERN Santa Rosa Inn

2491 Will Rogers Dr, Santa Rosa, NM 88435
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Certificate of Excellence 2014
BEST WESTERN Santa Rosa Inn
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BEST WESTERN Santa Rosa Inn
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478 reviews from our community

Traveler rating
    313
    126
    21
    13
    5
See reviews for
173
153
56
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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    (478)
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    (112)
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    (150)
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    (135)
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    (81)
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There are newer reviews for BEST WESTERN Santa Rosa Inn
See the most recent reviews
Fergus Falls
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed December 10, 2014

Puhleeze-can these places replace the towels!!!! These were horrible!! This was supposed to be a highly rated hotel in Santa Rosa, NM. NOT!! Will not stop here again. The room was clean, the mattress was fairly comfy, however the sheets were worn & very pilled & scratchy. That & the towels were not comfortable to use.

Was this review helpful? Yes
Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review

Thank you for taking the time to provide us with an online review, we do apologize for not exceeding your expectation and will use this information for training and for upgrades, as we strive for an excellent stay for all guest we will look into the towels and sheets issue's and replace accordingkly, Thank you and have a wonderful day. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

My husband and I, along with our dog have been traveling from California to Maine and the back to California for the last two months. All told we have stayed in 16 Hotels. The Best Western in Santa Rosa was by far the best experience. We always try to find a hotel that is pet friendly, serves breakfast and has... More 

Was this review helpful? Yes 1
Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review

Thank you very much for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are delighted to hear that you had such a great experience staying with us, as we strive for an excellent stay. We hope to accommodate you again in the near future. Thank you very much and have a wonderful... More 

Albuquerque, New Mexico
2 reviews
4 of 5 stars Reviewed December 8, 2014

Very Clean rooms combine with a good front desk that are amicable and willing to answer any questions you may have. And yes, they do have the NFL channel! Good Stoping location easy off/on for the interstate

Was this review helpful? Yes
Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review

Thank you for taking the time to provide us with a online review. Your feedback is greatly appreciated. We are delighted to hear that you enjoyed your stay with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day. More 

Windsor, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 7, 2014

A good stopping place on I40. Clean, comfortable rooms and great staff. The breakfast was quite good and hot. The bed was very comfortable. I would recommend the hotel. Large parling area was plus for me.

Was this review helpful? Yes
Nat P, Front Desk Clerk at BEST WESTERN Santa Rosa Inn, responded to this review

Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are very happy to hear that you were overall satisfied with your stay with us, as we strive for an excellent stay for each and every guest. We hope to see you again in the near future. Thank you and have... More 

Windsor, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 6, 2014

While traveling through New Mexico I often need a place to that have good parking and dining close by. My stay at this hotel had all of that and more. A caring staff and clean, comfortable rooms are the mantra of the place. The breakfast was good and well presented. Items were hot and readily available. I would recommend this... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Nat P, Front Desk Clerk at BEST WESTERN Santa Rosa Inn, responded to this review

Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are delighted to hear that you had a positive experience with us, as we strive for an excellent stay for each and every guest. We hope to accommodate you again in the near future. Thank you and have a wonderful day.... More 

Ventura, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 4, 2014

We stayed at Best Western Santa Rosa on our way home. The proximity to the highway and the Best Western name is what prompted me to book. We arrived early evening, and the front desk staff was kind and helpful. Our room was clean, but had a very faint musty odor. One of the floor tiles in the bathroom was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Nat P, Front Desk Clerk at BEST WESTERN Santa Rosa Inn, responded to this review

Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are glad to hear that you had a positive experience with us. Plans for expanding the breakfast area are underway as it is a small area and is an inconvenience for our guests. We strive for an excellent stay for each... More 

Houston, Texas
Top Contributor
128 reviews 128 reviews
19 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed December 2, 2014

The beds were comfortable and I liked that there were two sinks, one inside the toilet/shower area and a counter outside the toilet area. There were what appeared to be "pee dribbles" on the base of the toilet. The breakfast was decent; there was a waffle maker, yogurt, cereals and breads. I would've given this establishment a slightly higher rating,... More 

Was this review helpful? Yes 1
Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review

Thank you for taking the time for writing an online review. We do apologize for any misunderstanding and appreciate the feedback provided as we use this for improvements and training. The room provided was a pet free room as no pets were decalred after check out house keeping found what looked like a pet was there so informs a front... More 

Hamilton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

This motel has been recently renovated by New Owners. The rooms were beautiful. Service was Great. Breakfast was Good. A much better stay than a previous one under old management. We would highly recommend this Motel if you are staying in Santa Rosa NM

Review collected in partnership with Best Western

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Coppell, United States
1 review
5 of 5 stars Reviewed November 30, 2014

This place exceeded our expectations. It was clean and cozy and the rooms were comfy. The free internet worked perfectly and having two separate vanities (one in the commode and one out) was so nice for my husband and me. The beds were very comfortable. The breakfast was perfect. This location is one we will use again as it is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review

Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. We are delighted to hear that you were overall pleased with your stay with us and we look forward to you next stay with us. We strive for an excellent stay for each and every guest. Thank you and have a wonderful... More 

Garland, Texas
2 reviews
5 of 5 stars Reviewed November 27, 2014

This charming hotel has been totally updated in the last few years. The beds are very comfortable, the air conditioning is top notch. The staff are friendly and willing to go the extra mile for service, including helping my friend carry a breakfast to our room one morning when I was feeling "under the weather"

Was this review helpful? Yes
Nat P, General Manager at BEST WESTERN Santa Rosa Inn, responded to this review

Thank you for taking the time to provide us with an online review. Your feedback is greatly appreciated. My staff and myself are very glad to hear that you had an enjoyable experience at our hotel. We strive for an excellent stay for each and every guest and hope that you will return again in the near future. Thank you... More 

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Additional Information about BEST WESTERN Santa Rosa Inn

Address: 2491 Will Rogers Dr, Santa Rosa, NM 88435
Phone Number:
Location: United States > New Mexico > Santa Rosa
Price Range (Based on Average Rates): $
Number of rooms: 44
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Also Known As:
Best Western Santa Rosa
Santa Rosa Best Western
Hotel Style:
#1 Romantic Hotel in Santa Rosa
#1 Best Value Hotel in Santa Rosa
#2 Business Hotel in Santa Rosa

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