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All 15 Santa Rosa hotels

Quality Inn Santa Rosa

2.5 of 5 Hotel   |   2533 Historic Route 66, Santa Rosa, NM 88435 (Formerly Comfort Inn)
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Quality Inn Santa Rosa
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Ranked #11 of 15 Hotels in Santa Rosa
A recent review
4 of 5 stars reviewed today
Mike J Montgomery, Alabama, United States
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91 reviews from our community

Traveler rating
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    32
    14
    10
    7
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26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montgomery, Alabama, United States
Top Contributor
66 reviews 66 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed today NEW

on the road and needed a place to sleep. this place is a known brand with proven standards and did not disappoint. it was clean and reasonably well appointed. the nonsmoking room smelled of smoke( they can't be blamed for guests who don't obey), so they switched us immediately. next room was fine. had a very nice indoor pool, hot... More

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2 reviews
2 of 5 stars Reviewed 2 weeks ago

This is a very old, cute, clean hotel, but needs better management. Our sink ran slow and stank. The internet service wouldn't reach our room. The breakfast is poor quality. There was no coffee in our room and the coffee pot was dirty. Staff are unattentive. ......................................

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Temple, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Pleased with this motel. Took advantage of the good-sized indoor pool. The hot tub was nice, too. Room was clean and comfortable. Not fancy, but very serviceable. Slept well. Breakfast had many choices; enjoyed the waffles.

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Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More

Santa Fe, New Mexico
1 review
3 of 5 stars Reviewed September 4, 2014

This is an older property that has had a partial upgrade fairly recently, according to what I read. I was put the designated handicap room, which was initially fine with me. I do have a handicap with regards to climbing stairs and other issues. When I made my reservation by phone to the property, I was not asked if a... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Dallas, Texas
Top Contributor
104 reviews 104 reviews
57 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed August 23, 2014

The Quality Inn in Santa Rosa is a nice motel which is well maintained and has clean comfortable rooms. Breakfast included was a bit better than the average. The only thing I would encourage a change on was that the dining area was entirely too small. The furniture was jammed together to try to fit more people in. Otherwise, things... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More

Socorro, New Mexico
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 23, 2014

With just a little more maintenance this could be a decent motel despite its age. The general appearance is trashy due to bugs and trash in the common areas such as walk ways and the small laundry. Our bed had a comforter that was worn out and should have been pitched months ago. Flies every where. On the up side... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed August 21, 2014

Has a warm indoor pool and hot tub. Rooms were clean and big enough. Easy walk to a Mexican/ American food place next door. Water in tub got nice and hot. It is an older property but above average for Quality Inn.

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More

Surprise
2 reviews
1 of 5 stars Reviewed August 18, 2014

We were on a road trip & called the property & reserved a room for late arrival, guaranteed. When we arrived at 10:30 pm we checked in and Abraham, the front desk clerk, was on duty alone. We entered our room only to find it infested with bugs......The wifi did not work; the TV reported "no signal" on most of... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Torrance, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 10, 2014

Stay 07/29/2014. I'm a choice privileges platinum member. And so I started off with a very helpful desk agent. But things really went bad from there. First off, they did not have any soap for any of the guests. And I was told several times by several staff that this is customary practice usually once or twice a month as... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Minneapolis
Top Contributor
72 reviews 72 reviews
38 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 5, 2014

My 16 year old daughter and I stayed at the Quality Inn in Santa Rosa. The room had a little extra size and a good sized sink area outside the bathroom, which I prefer. There was a pool and a hot tub. In the morning, there was a nice breakfast buffet. My daughter left her phone when we left. They... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More

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Additional Information about Quality Inn Santa Rosa

Address: 2533 Historic Route 66, Santa Rosa, NM 88435 (Formerly Comfort Inn)
Phone Number:
Location: United States > New Mexico > Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Santa Rosa 2.5*
Number of rooms: 45
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Also Known As:
Comfort Inn Santa Rosa
Santa Rosa Comfort Inn

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