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Quality Inn Santa Rosa

2.5 of 5 2533 Historic Route 66, Santa Rosa, NM 88435 (Formerly Comfort Inn)
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Quality Inn Santa Rosa
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Quality Inn Santa Rosa
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97 reviews from our community

Traveler rating
    32
    33
    15
    10
    7
See reviews for
29
25
13
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stansbury park, Utah, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was our first stop on our trip. We arrived late and tired and was not expecting this to be the most comfortable, cleanest, friendliest, and most reasonably priced of our 2 week trip. The furnishings were not new but it was the most comfortable bed in all the hotels of our trip.

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Sedona, Arizona, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our family was traveling over the Thanksgiving weekend and we were flying from Texarkana Texas home to Sedona Arizona, when unanticipated wind was making our trip difficult, after a long day we changed our flight plan to land in the nearest town (Santa Rosa New Mexico). After arriving at the airport with two children and ourselves we decided to stay... More 

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Grants Pass, Oregon
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had booked this hotel online, it was getting late evening. When we arrived I first commented on the nice clean lobby and the 15 or so customers waiting to check in! The receptionist was a male and he was wonderful! He calmly took care of all of his customers and was very patient. When we got up to him... More 

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Kingman, Arizona
Top Contributor
63 reviews 63 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first stay here and we were very pleased. Room was nice and quiet, well appointed in typical Quality Inn type of furnishings which were all in great condition including the bed linens. Good breakfast with decent assortment of selections to choose from. We would definitely stay here again when traveling Rt 66 through Santa Rosa.

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Racine
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 14, 2014

We only stayed one night Better than average breakfast. Pool and spa looked good but didn't get a chance to use them. Everything was clean with good service. Price was low so I would say a very good value. I would stay again.

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Amarillo, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 3, 2014

Clean, good pool. Hot water was not working very well but we had just gotten out of hot tub so it was good. Breakfast was good, not as good a variety as I have seen in other Quality Inn's but it was decent. Comforter had holes in it but everything seemed very clean. I would recommend this place.

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Montgomery, Alabama, United States
Top Contributor
78 reviews 78 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 21, 2014

on the road and needed a place to sleep. this place is a known brand with proven standards and did not disappoint. it was clean and reasonably well appointed. the nonsmoking room smelled of smoke( they can't be blamed for guests who don't obey), so they switched us immediately. next room was fine. had a very nice indoor pool, hot... More 

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 3, 2014

This is a very old, cute, clean hotel, but needs better management. Our sink ran slow and stank. The internet service wouldn't reach our room. The breakfast is poor quality. There was no coffee in our room and the coffee pot was dirty. Staff are unattentive. ......................................

Was this review helpful? Yes 1
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Temple, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 19, 2014

Pleased with this motel. Took advantage of the good-sized indoor pool. The hot tub was nice, too. Room was clean and comfortable. Not fancy, but very serviceable. Slept well. Breakfast had many choices; enjoyed the waffles.

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More 

Santa Fe, New Mexico
1 review
3 of 5 stars Reviewed September 4, 2014

This is an older property that has had a partial upgrade fairly recently, according to what I read. I was put the designated handicap room, which was initially fine with me. I do have a handicap with regards to climbing stairs and other issues. When I made my reservation by phone to the property, I was not asked if a... More 

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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Additional Information about Quality Inn Santa Rosa

Address: 2533 Historic Route 66, Santa Rosa, NM 88435 (Formerly Comfort Inn)
Phone Number:
Location: United States > New Mexico > Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Santa Rosa 2.5*
Number of rooms: 45
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Also Known As:
Comfort Inn Santa Rosa
Santa Rosa Comfort Inn

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