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All 15 Santa Rosa hotels

Quality Inn Santa Rosa

2.5 of 5 Hotel   |   2533 Historic Route 66, Santa Rosa, NM 88435 (Formerly Comfort Inn)
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Quality Inn Santa Rosa
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70%
Ranked #11 of 15 hotels in Santa Rosa
A recent review
3 of 5 stars reviewed 2 weeks ago
37Brendam Phoenix, Arizona
  • Overview
  • Reviews (81)
  • Photos (31)
  • Amenities
  • Room tips (12)
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81 people have reviewed this hotel

Traveler rating
    28
    27
    13
    8
    5
See reviews for
25
19
13
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Phoenix, Arizona
Contributor
11 reviews 11 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Decided to stay here with a coupon we found in a Dennys travel booklet. We got 2 rooms, both were supposed to be non-smoking, but the one smelled of smoke. Overall the room was clean, coffeepot in room. Breakfast was good, but a little low on food when I ate and a lot of people. The bed was very comfortable,... More

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Garland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We were delighted with the Inn in general. The room was clean and the beds were comfortable. The desk clerk was very friendly and accommodated our needs. The breakfast was ordinary. The general environment was inviting. We would definitely stay there again. The guest book in the room mentioned a couple of local points of interest. We checked one of... More

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1 review
2 of 5 stars Reviewed 3 weeks ago

Stayed there over the week-end of 7/5/14. Sheets were stained and ripped from the corner, there was smashed dry dead ant on the side of the bed; seemed like they hadn’t changed sheets. I don’t think all go back there!!

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Wylie, Texas
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 22, 2014

Stopped in Santa Rosa on my way back from Texas from Reno, NV needing a place to rest for the night. The young lady at the counter was very helpful in checking me in and gave me a nice first floor room. I experienced no troubles with the room, except for some reason was unable to connect to one of... More

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Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More

Vacaville, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2014

Stayed there last night, service was great, room was clean. We were on the second floor by the pool, it was real quiet. Check out went smooth. Breakfast was nothing special, same old stuff, bagels , small donuts and juices. Would stay there again.

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Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Scottsdale, Arizona
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 11, 2014 via mobile

I checked in and was given a room door not locked, bed made but not finished pillows elsewhere on couch. Front desk fellow very apologetic and moved me next door, amazingly same problem. He came to move me and checked the next room and lo and behold same problem. Finally fourth room was made and I checked in. Found no... More

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Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Twentynine Palms, California
Top Contributor
64 reviews 64 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 19, 2014

We stayed for one night in May, 2014. The desk clerk was friendly and our room was ready as promised. The room was comfortable and clean. The A/C unit was rather noisy and the refridgerator/micro wave combo rattled whenever it was running. The two made it nearly impossible to enjoy any restfull sleep despite the comfortable bed. Parking is rather... More

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Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Dear Rodney Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Newport Beach, California
1 review
5 of 5 stars Reviewed May 8, 2014

I happened to end up staying at the Quality Inn for one night last week. My stay was unplanned and actually came about as a result of an unusual an unfortunate situation, but despite the lousy circumstances that led to my stay I was treated to some of the best service I've ever encountered from a hotel anywhere, and I... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More

Clinton Township
Contributor
17 reviews 17 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 28, 2014

! made a reservation a month ahead of time so i would have the room that i wanted. We arrived at the hotel at 7:00 P.M on April 23, 2014. to get the room i ordered. The front desk clerk was nice and give us our room, I ask if this was a king bed. He said no it's two... More

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Santarosanm, Front Office Manager at Quality Inn Santa Rosa, responded to this review

Dear Robert O. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More

Plymouth
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 26, 2014

We checked out a few places in town and this was superior. The woman(Maryette) that greeted us when we walked in was absolutely wonderful. She asked if we would like to see the room first which we did. We found the room very clean, good size, nice furniture, and the motel was well maintained. Everything is so clean..we ate at... More

Was this review helpful? Yes 1
Santarosanm, Front Office Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More

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Additional Information about Quality Inn Santa Rosa

Address: 2533 Historic Route 66, Santa Rosa, NM 88435 (Formerly Comfort Inn)
Phone Number:
Location: United States > New Mexico > Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Santa Rosa 2.5*
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Also Known As:
Comfort Inn Santa Rosa
Santa Rosa Comfort Inn

31 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
45

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