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All 15 Santa Rosa hotels

Quality Inn Santa Rosa

2.5 of 5 Hotel   |   2533 Historic Route 66, Santa Rosa, NM 88435 (Formerly Comfort Inn)
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Quality Inn Santa Rosa
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69%
Ranked #11 of 15 hotels in Santa Rosa
A recent review
4 of 5 stars reviewed 2 days ago
David M
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85 people have reviewed this hotel

Traveler rating
    28
    29
    13
    8
    7
See reviews for
26
20
13
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Has a warm indoor pool and hot tub. Rooms were clean and big enough. Easy walk to a Mexican/ American food place next door. Water in tub got nice and hot. It is an older property but above average for Quality Inn.

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Surprise
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

We were on a road trip & called the property & reserved a room for late arrival, guaranteed. When we arrived at 10:30 pm we checked in and Abraham, the front desk clerk, was on duty alone. We entered our room only to find it infested with bugs......The wifi did not work; the TV reported "no signal" on most of... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Torrance, California
2 reviews
1 of 5 stars Reviewed 1 week ago

Stay 07/29/2014. I'm a choice privileges platinum member. And so I started off with a very helpful desk agent. But things really went bad from there. First off, they did not have any soap for any of the guests. And I was told several times by several staff that this is customary practice usually once or twice a month as... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Minneapolis
Top Contributor
70 reviews 70 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My 16 year old daughter and I stayed at the Quality Inn in Santa Rosa. The room had a little extra size and a good sized sink area outside the bathroom, which I prefer. There was a pool and a hot tub. In the morning, there was a nice breakfast buffet. My daughter left her phone when we left. They... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More

Phoenix, Arizona
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 11, 2014

Decided to stay here with a coupon we found in a Dennys travel booklet. We got 2 rooms, both were supposed to be non-smoking, but the one smelled of smoke. Overall the room was clean, coffeepot in room. Breakfast was good, but a little low on food when I ate and a lot of people. The bed was very comfortable,... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More

Garland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed July 8, 2014

We were delighted with the Inn in general. The room was clean and the beds were comfortable. The desk clerk was very friendly and accommodated our needs. The breakfast was ordinary. The general environment was inviting. We would definitely stay there again. The guest book in the room mentioned a couple of local points of interest. We checked one of... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 7, 2014

Stayed there over the week-end of 7/5/14. Sheets were stained and ripped from the corner, there was smashed dry dead ant on the side of the bed; seemed like they hadn’t changed sheets. I don’t think all go back there!!

Was this review helpful? Yes 1
Wylie, Texas
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 22, 2014

Stopped in Santa Rosa on my way back from Texas from Reno, NV needing a place to rest for the night. The young lady at the counter was very helpful in checking me in and gave me a nice first floor room. I experienced no troubles with the room, except for some reason was unable to connect to one of... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI... More

Vacaville, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2014

Stayed there last night, service was great, room was clean. We were on the second floor by the pool, it was real quiet. Check out went smooth. Breakfast was nothing special, same old stuff, bagels , small donuts and juices. Would stay there again.

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Scottsdale, Arizona
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 11, 2014 via mobile

I checked in and was given a room door not locked, bed made but not finished pillows elsewhere on couch. Front desk fellow very apologetic and moved me next door, amazingly same problem. He came to move me and checked the next room and lo and behold same problem. Finally fourth room was made and I checked in. Found no... More

Was this review helpful? Yes
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

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Additional Information about Quality Inn Santa Rosa

Address: 2533 Historic Route 66, Santa Rosa, NM 88435 (Formerly Comfort Inn)
Phone Number:
Location: United States > New Mexico > Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Santa Rosa 2.5*
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Also Known As:
Comfort Inn Santa Rosa
Santa Rosa Comfort Inn

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Number of rooms
45

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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