We were very pleased with is hotel. The staff was very nice and friendly. The breakfast was a pleasant surprise. Everything was very clean and the beds were so comfy. We enjoyed our stay. We will definitely stay again when we go that way

Although there were many decent hotels to choose from on route 66, my husband and I couldn't pass up staying at the HI. Once you've experienced the quality of stay with this hotel, it's hard not to keep going back! The staff were very friendly and breakfast is always great!

In March of 2012, my husband left his briefcase in the room. After realizing it was missing when we arrived in Phoenix, he called the desk at the hotel and they had found it and put it in a safe place. In March of this year, I left my MP3 Player on a bed. Again, the housekeeping staff found it,... More

Clean, good breakfast, friendly helpful service, nice pool and hot tub, large tub in shower, comfortable beds. We usually prefer Holiday Inn Express. This was one of the nicest one yet. Great stay! Will stay again!

Santa Rosa is a good location for tired drivers making the traverse across the SW on I-40. So, all we wanted was a clean and comfortable bed, a safe place to stay, and a good hot shower. We found all of that here, but were pleasantly surprised by the friendly and helpful desk agent in the middle of the night.... More

The motel is fairly new and very clean. the room was as expected from HIE. The walls however are very thin and uninsulated. The noise level from other rooms and the hallway was much louder than i usually experience from HIE. The food at breakfast was cold! The cheese in the omelet never melted at all. The check-in was vey... More

This chain hotel was like any other of these properties, basic and worth the low price. Rooms were clean and beds were comfy. What prompted me to write this review was the staff. All of them went out of their way to make my family welcome and comfortable, even the guy on the night desk checking us in. The real... More

This is a newer HIE but did have some problems. Stayed on the first floor right next to the exit at the end of the hall. While we did not anticipate this as a problem, the exit door jam did not work and everytime someone came in or went out the door slammed shut and was very loud. Thankfully there... More

We were checked in on 20th November by a very pleasant young man who, despite his rather off-putting appearance (studs on varous parts of his face), was helpful and considerate. The room he gave us was a good size, and he recommended a good restaurant, with clear directions. However, when we tried to close the curtains at night, we found... More