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Comfort Inn Santa Rosa

Certificate of Excellence
2.0 of 5
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2524 Historic Route 66, Santa Rosa, NM 88435
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Comfort Inn Santa Rosa
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Ranked #3 of 16 Hotels in Santa Rosa
Certificate of Excellence
A recent review
5 of 5 stars Reviewed August 8, 2012
OkieDokieIII Midwest
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298 reviews from our community

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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Inn Santa Rosa
See the most recent reviews
Midwest
Top Contributor
99 reviews 99 reviews
45 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed August 8, 2012

We stayed here one night on our way home from Arizona. We had a nice clean spacious room. Grandkids enjoyed the indoor pool and hot tub. One of the first things I noticed when we walked into the hotel was the clean fresh smell. The free hot breakfast was very nice....lots of items on the buffet and everything was restocked... More 

Was this review helpful? Yes
ComfortSRNM, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for such a great review and rating. I am so happy to hear that your grandkids enjoyed the pool. I am happy that everything at the hotel from the fresh smell to breakfast to the wi-fi worked for you. We will be happy to have you here again and again. More 

Dallas, Texas
Top Contributor
116 reviews 116 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 5, 2012

Nice stay for passing thru. The room was clean and comfortable. The walls seemed a little thin as I could hear the TV in the room next door. They are pet friendly with a fee. They advertise a heated pool but you have to ask them to heat it. It is indoors. There is also a hot tub. There was... More 

Was this review helpful? Yes
ComfortSRNM, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your recent review and rating. I am happy to hear that the room was clean and comfortable. I am extremely sorry to hear the pool was not heated. I will inform this to the maintenance staff. Once again thank you for staying with us. More 

Garden City, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 3, 2012

Very nice very clean one night stay with a good breakfast and very fast WI-FI. Front desk was very helpful and courteous. The DirectTV in our room worked great. We will return when in the area. There was a nice Dairy Queen next door for a quick snack.

Was this review helpful? Yes
ComfortSRNM, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your reveiw. We are happy to know that everything was nice in your room from the cleanliness to the fast WI-FI to the DirecTV. We would love to have you stay with us again. Please do email me directly at gm.nm141 @gmail.com and I will be happy to make your reservations. More 

Austin, Tx.
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 3, 2012

We had an excellent stay here for both our first and last nights on our trip to New Mexico. This hotel was recently renovated. The rooms are large, modern, clean and comfortable. The rooms have both a fridge and microwave. Also the free breakfast is served in a spacious room. Besides the usual pastries and cereal choices, they also offer... More 

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ComfortSRNM, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your reveiw and rating. We are glad you had an excellent stay at our hotel. Not only the management but our entire staff and especially our breakfast attendant takes great pride in our breakfast. I am also glad to hear that you enjoy at the local restaurant Joseph's. Once again, thank you for staying with us and... More 

Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2012

The staff was very accommodating when I arrived, tired from the road. Right off the highway--yet still quiet. All of the doors were securely locked so I felt safe staying here by myself. The room was clean and the bed was comfortable. I had a microwave, fridge, coffee maker, hair-dryer and a free hot breakfast in the morning. The a/c... More 

Was this review helpful? Yes
ComfortSRNM, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your recent review. I am glad your enjoyed our Non Smoking room along with all our amenities. I am sorry about the smoking room. Once again, thank your staying with us and hope to you see you again. Thank You More 

Somerville, Alabama, United States
1 review
5 of 5 stars Reviewed July 25, 2012

We had a group of 34 on a missions trip to California when our bus broke down near Santa Rosa. When we called to reserve our rooms, we explained our situation and the staff from that point on was absolutely extraordinary! They provided so many extras for the rooms, in the lobby, even allowing our group to remain in the... More 

Was this review helpful? Yes
ComfortSRNM, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your recent reveiw and rating. We are happy to have been there for your group at your time of need. I hope that everything else went alright on your mission trip to California. Anytime you plan a group tour and are plan on stopping in Santa Rosa please do call us and we will be happy to... More 

Albuquerque, New Mexico, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 15, 2012

It was SO relaxing to stay here after a rough few days on the road (for business). The staff was friendly, professional, and very welcoming! The room itself had all the modern amenities: flat-screen tv, mini fridge, microwave, hair dryer, etc... The wi-fi access was easy to connect to and high speed. The room was very quiet and the bed... More 

Was this review helpful? Yes
ComfortSRNM, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your excellent review and 5 star ratings. I am glad that hear that our hotel was the most relaxing part of your trip. Please do recommend our property to all your friends and family and of course your business colleagues too. Once again, that you for staying with us and hope to see you again and again. More 

Ohio
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 10, 2012

We pulled in late after running out of steam on our road trip. Luckily, they had a room. It was clean enough and the beds were comfortable. They DO NOT have an ELEVATOR. Hauling luggage up the stairs for three adults and a baby was a pain. Plus, my mother was with us and she had a really hard time... More 

Was this review helpful? Yes
Management response:

Thank you for your recent review. I am sorry to hear that you did not stay with us on your way back. I know there is not much we can do about the elevator, but if we could have done anything to make your stay better, please email me at gm.nm141@gmail.com. More 

Edgewood, New Mexico
1 review
5 of 5 stars Reviewed June 30, 2012

My family and I were there for one night, the service was great. the breakfast bar was wondful. we will come back again on vacation

Was this review helpful? Yes
Management response:

Thank you for your review and rating. I are glad you enjoyed your stay would love to have you back again. More 

Scottsdale, Arizona
1 review
5 of 5 stars Reviewed June 26, 2012

Traveling through santa rosa my husband and myself stayed at the comfort inn, such a beautiful hotel for a small town, the staff is great we were greeted by Ivory and offered coffee and cookies and check out was very easy and quick with michael in the morning. breakfast is also excellent and the beds are so comfortable, will stay... More 

Was this review helpful? Yes
Management response:

Thank you for your recent reveiw. We are glad to hear that you enjoyed your stay with us. Thank your for staying with us and hope to see you again. More 

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