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Comfort Inn Santa Rosa

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2524 Historic Route 66, Santa Rosa, NM 88435
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1 room 1 guest
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Comfort Inn Santa Rosa
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333 Reviews from our TripAdvisor Community

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Traveler rating
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    117
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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  • All months
    (333)
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There are newer reviews for Comfort Inn Santa Rosa
See the most recent reviews
Las Vegas, Nevada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 28, 2013

We rented a dbl queen room and when we got into the room the queens were so tiny we thought we had been into a room 2 beds of a smaller size. The pool is advertised as heated but it's like jumping into ice water. The indoor area where the pool is is so uncomfortably hot it made me and... More 

Was this review helpful? Yes
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time out to do an online review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.... More 

Yreka, California, United States
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 23, 2013

This is a pretty average hotel, with above average employees. The front desk clerk remembered me from when I made the reservation. Rooms are pretty clean, but replacing the carpet is something they should do ASAP. Interior rooms are dark, dark, dark. We even had trouble finding the light switches. Our room was on the first floor right next to... More 

Was this review helpful? Yes
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Vancouver, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2013 via mobile

We stayed here on our Route 66 adventure. We called ahead for reservation and spoke with Consuela, when we arrived she was just as nice in person. We arrived late in the evening and she was nice enough to suggest Joseph's diner down the road. The room was nice and clean. The breakfast in the morning was nice. We would... More 

Was this review helpful? Yes
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your review. We appreciate you taking the time out and writing a review. Customer Service is our #1 goal. Hope to you see you again in the future. More 

Bellevue
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 22, 2013

We stayed here just one night and were very pleased. Our room was clean, and the beds were very comfortable. The breakfast room was large with an attentive worker/cook. The food was good...nice variety. I would definitely stay here again. This was the best Comfort Inn of the three we stayed in during our recent 15-day trip to the southwest.

Was this review helpful? Yes
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your review. We are glad to know that our Comfort Inn was the best of the 3 you stayed at. We appreciate you taking the time out to write this review and hope you also recommend us to your friends and family. Once thank you for staying with us. More 

Edmond
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2013

Very friendly staff, extremely clean and neat, comfortable beds, easy access. The TV, mini-fridge, and microwave were relatively new, clean, and worked well. The air conditioner in the room was easy to adjust and provided a steady temperature. If we are ever in this area again, we would definitely stay here.

Was this review helpful? Yes
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your recent stay with us. We are glad you enjoyed your stay and really appreciate you taking the time out to write us a review. Please do tell your friends and family that are coming this way to stay with us also. More 

Granbury, Texas
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 28, 2013

This has been a multiple visit over several years, and it is always the same! They have very friendly & helpful people on the desk, rooms are always clean, and the breakfast cook and meal is delightful. The entire staff seems to want to go out of their way to help you in anything you may need or want.

Was this review helpful? Yes
Twyla S, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

We thank you for taking time to write a review. We also thank you for staying with us. Our staff does try to out of their way for our guests. We hope that your travels bring you back to Santa Rosa, NM to see us again! More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 24, 2013

I have stayed at this property before & always been satisfied... up until now. I checked out the morning of May 20, 2013 and 2 hours into my trip I realized I left all of my medication in my room... I immediately called the hotel and the girl I spoke to said "yes, we have it and I can ship... More 

Was this review helpful? Yes
Twyla S, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

We apologize that your experience with us was less than satisfactory. More 

Richmond, Kentucky
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 24, 2013

The room and bathroom were clean. The hotel staff were very friendly. The breakfast is average for most two star hotels. It was easy access to the interstate with no traffic noise. Santa Rosa restaurants were not far from hotel. The bed and room were very comfortable.

Was this review helpful? Yes
Twyla S, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for staying with us at Comfort Inn Santa Rosa, NM and thank you for taking time to write a review. We hope that your travels bring you back to stay with us. More 

Kailua, Hawaii
1 review
5 of 5 stars Reviewed May 22, 2013

Overall a very well kept Inn!! It's always seems to be a hit or miss when traveling across country & trying to find an affordable, yet CLEAN & comfortable place to stay. I would most definitely stay again if we ever have to drive across country again!!! Thank you Comfort Inn staff for making it an enjoyable stay!

Was this review helpful? Yes
Twyla S, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for staying with us here at Comfort Inn Santa Rosa, NM. We are excited that your stay was enjoyable! We hope your travels bring you back to see us! More 

Littlefield, Texas
1 review
5 of 5 stars Reviewed May 22, 2013

We have stayed at this location numerous times largely for the indoor pool for the kids to swim. The staff is very nice and accommodating. The rooms are very spacious and clean. Even with kids the staff makes us feel very welcome!

Was this review helpful? Yes
Twyla S, Public Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for staying with us. We appreciate you taking time to write a review for our hotel. We hope to see you again! More 

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