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All 16 Santa Rosa hotels

Comfort Inn Santa Rosa

2.0 of 5 Hotel   |   2524 Historic Route 66, Santa Rosa, NM 88435
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Ranked #3 of 16 Hotels in Santa Rosa
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 8, 2015
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283 reviews from our community

Traveler rating
    152
    94
    29
    4
    4
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95
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17
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Inn Santa Rosa
See the most recent reviews
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

Once again , I passed many hotels to stay here . And once again I'm glad that I did. It doesn't matter who I encounter , they all treat me like a V.I.P. This time , the owner and Ray went out of their way to make me comfortable . The winter storm forced the Texas and New Mexico Police... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I have shared your comments with my staff, especially Ray and Kal, and they have all joined me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Las Cruces, New Mexico
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 31, 2014

My husband and I took a mini Route 66 trip recently and decided to stay in Santa Rosa to view the surrounding area. Originally, we had made reservations to stay at a Mom & Pop place but after driving by, decided it wasn't for us. We immediately called our "chain of choice" and booked a room with no problem. The... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Top Contributor
50 reviews 50 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 29, 2014

We were hoping to use one of the travel hotel coupons here but "no rooms available" for that discount. We paid the full rate and found this hotel disappointing , especially in the breakfast area. The attendant was more concerned with stocking the creamers, etc than keeping the breads, entrees, etc. full for the guests.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
5 of 5 stars Reviewed December 28, 2014 via mobile

We stayed at the hotel on our way from Texas to California. As a family of 4, we prefer a double queen beds as opposed to a double full beds. We made our reservations on our phone a few hours prior to arrival and arrived around 11 pm. Check-in was quick, free wi-fi worked great. Room was very clean and... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for for your review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It... More 

Cave Creek, Arizona, United States
Senior Contributor
24 reviews 24 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 26, 2014

Forced by circumstances to be on the road, we stayed here overnight on Christmas Eve. Ray, at the front desk, was welcoming and helpful, and had phoned a very pleasant restaurant across the street who stayed open to serve us on Christmas Eve. The next morning, we were ready to go about 5:30a.m. and checked the Breakfast area to see... More 

Was this review helpful? Yes 1
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I have shared your comments with my staff, especially Nellie, and they have all joined me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Pittsburgh, Pennsylvania, United States
1 review
5 of 5 stars Reviewed December 8, 2014

Clean, courteous and a good breakfast! Angela, at the front desk was very friendly and helpful. A good convenient, friendly place to stay at a very reasonable price. If you are making the historic Rte 66 trip across country....a good place to lay your weary head.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I have shared your comments with my staff and they have all joined me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the... More 

1 review
5 of 5 stars Reviewed December 6, 2014

It was a great experience got in around 7, Ray at the front desk got us right in a room and gave us directions. The rooms were extremely quite and great hot tub and pool. Overall just a great stay very friendly people I highly recommend

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I have shared your comments with my staff, especially Ray, and they have all joined me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Draper, Utah
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 1, 2014

Generally nice value hotel. Shows some signs of above-average wear in halls for instance, but the room was clean and comfortable. Breakfast was good and about average for choice hotels in this price range. The back exterior door didn't shut all the way without pulling it closed. The hotel workers were more welcoming than average. We were unimpressed with the... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for for your review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. More 

Torquay, Devon
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 30, 2014

Comfortable, clean room with heated indoor pool and hot tub. Angela on reception was friendly and happy. Hotel is on Route 66 near Route 66 museum and blue hole. Mixed reviews for all restaurants nearby and no taxi service if you don't want to drive

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for for your review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It... More 

1 review
4 of 5 stars Reviewed November 23, 2014

We were very pleased with our one night stay. It was very clean and we really did get a good nights sleep. Then in the morning we had your breakfast. which was very good. The hostess named Nellie was so delightful. She made our stay there one we will always remember.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I have shared your comments with my staff, especially Ms. Nellie, and they have all joined me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

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Additional Information about Comfort Inn Santa Rosa

Address: 2524 Historic Route 66, Santa Rosa, NM 88435
Phone Number:
Location: United States > New Mexico > Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Santa Rosa 2*
Number of rooms: 74
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Also Known As:
Baymont Inn Santa Rosa
Santa Rosa Baymont Inn
Hotel Style:
#1 Business Hotel in Santa Rosa
#2 Romantic Hotel in Santa Rosa

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