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Comfort Inn Santa Rosa

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2524 Historic Route 66, Santa Rosa, NM 88435
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Comfort Inn Santa Rosa
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Comfort Inn Santa Rosa
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326 Reviews from our TripAdvisor Community

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Traveler rating
    165
    116
    33
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (326)
  • Mar-May only
    (82)
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  • Sep-Nov only
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  • Dec-Feb only
    (64)
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Adelaide, Australia
Level Contributor
188 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very clean and the beds comfortable. The rooms were a good size and had everything we needed. The pool and spa area was nice. The hotel is located on Route 66 (the main road through town) and there are plenty of food places on the road, only a couple within walking distance. The staff members were friendly... More 

Was this review helpful? Yes
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your review. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests More 

Wichita Falls, Texas
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

came into santa rosa about 10pm and luckily we had figured out there is NO dining in this town after 9 pm.....so it was straight in and to the room! easy check in and had paid extra to ensure a ground floor room since it had no elevator. the room was cool and roomy. the sheets and pillows were nice... More 

Was this review helpful? Yes
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Oklahoma
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I hate hotels, the thought of them gives me the creeps (germaphobe I guess) so I appreciate a very clean room. I wasn't disappointed. The bed was extremely comfortable and the hotel had all the amenities you would expect, minus the gym I think. I didn't go looking around but from my room I had a view of the pool... More 

Was this review helpful? Yes
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Peoria, Arizona
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stopover on our way home to Arizona. The room was comfortably cool for a July day and the mattress/pillows were comfortable as well. Only problem was bathroom smelled of urine. Notified mgmt who offered to move us but we declined as we were tired from a long day of driving. Breakfast area was clean, large and well-supplied. Staff at front... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. We do appreciate you taking the time to provide your valuable feedback. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. We thank you for trusting us with your stay... More 

Prescott, AZ
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Made reservations on the fly with cell/internet just a couple of hours before we arrived. Pretty average place, food, etc. Clean. Polite, helpful folks working there. Beds were OK, but not up to the usual Comfort Inn standards. It worked out well for us because of the location.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to give us a review about your recent experience at Comfort Inn Santa Rosa. We appreciate your feedback and are pleased to hear that you had an enjoyable stay. We look forward to providing you with exceptional service in the future. Please come and visit us again soon!!! More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The room was nothing special. The bed was uncomfortable was the temperature in the room was nice for a hot July day. The continental breakfast was the highlight. They served scrambled and boiled eggs, sausage, pastries, pancakes, waffles, fruit, and yogurt.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write on Choice Reviews regarding your recent stay at our hotel. We are delighted you enjoyed our complimentary breakfast. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we... More 

Tucson, Arizona
Level Contributor
129 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly, helpful service. Room was quiet, very clean and comfortable. Great place to stay - easy access off I40. Great bed for a good nights sleep. Hot breakfast included in rate. Would stay again on my next trip through the area.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for your kind review regarding your recent stay with us. We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always... More 

Hot Springs, Arkansas
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When we walked into our room it had a very bad aroma. We told the lady at the front desk, who was very kind and understanding, and she gave us a new room down the hall, but it still had the same smell! We ended up just leaving, but appreciated the kind attitude of the lady working the front desk.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding our hotel. We are sorry to hear you didnt stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We all hope you... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The people were all very nice, the front desk and the cooks. Room had a weird musky smell but clean. Fast check in and check out. Breakfast was very good and they had Tabasco, which is always a plus for me :) very quiet setting and the pool looked inviting but we didn't have time.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I am incredibly pleased to see that you had an excellent experience with us here at the Comfort Inn. I will be sure to pass on your kind remarks on to our front desk staff and our breakfast attandants, as well as our entire team. Thank you so much... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After a long day of travel, we were hoping to get a good night's sleep. Unfortunately, this was not possible because of the noise and conditions of the room. First off, there were roaches in the hallway and in our room (on the floor and climbing the walls). There were stains on the bedding, bed skirts, and carpet that looked... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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