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Comfort Inn Santa Rosa

Certificate of Excellence
2.0 of 5
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2524 Historic Route 66, Santa Rosa, NM 88435
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Comfort Inn Santa Rosa
Best prices for: 1 room 1 guest
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Ranked #3 of 16 Hotels in Santa Rosa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
abkovacs new england
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292 reviews from our community

Traveler rating
    154
    100
    30
    4
    4
See reviews for
97
102
20
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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  • All months
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new england
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped off the highway in Santa Rosa for the night. The room was quiet and clean. We had our choice of a pillow from soft to firm. Breakfast was a choice of both hot and cold. Because there was no elevator, we requested a room on the ground floor which was more expensive than the same room on the... More 

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AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to give us a review about your recent experience at Comfort Inn Santa Rosa. We really appreciate you providing feedback and are pleased that you enjoyed your stay with us. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve our customer... More 

Hemet, California
Top Contributor
137 reviews 137 reviews
91 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything a mod priced hotel should be. Except maybe not having a elevator. Clean and all the conforms you need for a night or 2. Indoor pool and spa. Great after a long day of driving. I checked out the breakfast room and will be looking forward to breakfast.

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AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to give us a review about your recent experience at Comfort Inn Santa Rosa. We appreciate your feedback and are pleased to hear that you had an enjoyable stay. We look forward to providing you with exceptional service in the future. Please come and visit us again soon!!! More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Got a great night sleep! Enjoyed the service from Ms. Nellie at breakfast. The only problem I had the hot tub had odd color water with too many bubbles LOVED the powerful jets in it though! Would definitely recommend and would stay again!

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AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I am happy to hear you were able to enjoy the hot tub, but I do apologize for the odd colored water. I will be sure to pass on your kind remarks on to Miss Nellie, as well as our entire team. Thank you so much for your business... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed 10th april. Ray at the front desk was professional and quick to check me in. No problems with me bringing my very nice mountain bike into the room. Angela at the front desk in the am of the 11th was professional and pleasant to speak with. I will recommend others to stay at Comfort Inn Santa Rosa NM. Staff... More 

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AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I am incredibly pleased to see that you had an excellent experience with us here at the Comfort Inn. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.... More 

Wimberley, Texas
2 reviews
4 of 5 stars Reviewed 4 weeks ago

great hotel a lot of space with an indoor pool and hot tub with handicap accessability, the breakfast was Hot with a warm comfortable atmosphere. Beds were comfortable and fresh, a nice size bathroom separate from the sink, great place to stay with a great price!

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AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Hobbs, New Mexico
Contributor
13 reviews 13 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 31, 2015

I was pointed in the direction of this hotel by my dive shop for a class I was taking at Blue Hole. The hotel staff was extremely friendly and extremely friendly. The hotel is not a luxury hotel, however; the rooms were all clean and the hotel appeared well maintained. The free breakfast had pastries, waffles, eggs, sausages and cereals.... More 

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AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

1 review
4 of 5 stars Reviewed March 25, 2015

We have been diving at the world famous Blue Hole for a year now, and this hotel makes our dive trip very easy and worry free! The rooms are very nice and comfortable, the staff is extremely friendly and helpful (when they recommend a restaurant, take their advice), and the breakfast is amazing (thank you Frances!).

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you very much for choosing to stay with us, and for all of your kind words. It will be a delight to share your review with our team, especailly Frances. All of us here at the Comfort Inn look forward to... More 

Independence
Reviewer
5 reviews 5 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 23, 2015

I stopped at this hotel on a trip back from Tucson to Indiana. Hotel desk clerk as very nice and got us checked in quick (which was good because we were exhausted). Room was very nice and cleans. The only bad thing I have to say is we got up early so we could eat the complimentary breakfast (which we... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our complimentary breakfast on your recent visit. I have shared your feedback with management team to ensure we handle these types of situations differently in the future.... More 

Amery, Wisconsin
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 17, 2015

Veronica at the front desk was attentive and ready to help with any need we had! Similarly, Miss Nellie, did a "bang-up" job with breakfast in the morning... waffles, strawberry sauce, and more! We enjoyed our stay and would recommend this facility to any travelers passing through Santa Rosa.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I am incredibly pleased to see that you had an excellent experience with us here at the Comfort Inn. I will be sure to pass on your kind remarks on to Veronica and Nellie, as well as our entire team. Thank you so much for your business and we... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 24, 2015

Used our reward points for this recent stay in Feb 2015. Excellent service, beautiful clean room. Nellie and her husband are wonderful hosts. Nellie personally over-sees the morning breakfast and made a point to talk to each of us and kept the food choices well stocked. Our room was next to the indoor pool. We thought it might be noisy... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I am incredibly pleased to see that you had an excellent experience with us here at the Comfort Inn. I will be sure to pass on your kind remarks on to Nellie and Michael, as well as our entire team. Thank you so much for your business and we... More 

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