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All 16 Santa Rosa hotels

Comfort Inn Santa Rosa

2.0 of 5 Hotel   |   2524 Historic Route 66, Santa Rosa, NM 88435
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Ranked #3 of 16 Hotels in Santa Rosa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Xuelian W Regina, Canada
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277 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Regina, Canada
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our third Comfort Inn stay on this trip. Just like always, the staff was friendly, the room was clean, the coffee was served 24 hours in the lobby (in the room too). The pool was nice, after 3 day driving, my husband really enjoyed it. The breakfast was good, the lady in the breakfast area was wonderful.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I am pleased to hear your were able to enjoy your stay with us. I have shared your comments with my staff and they have all joined me in thanking you for your kind words. We are looking forward to providing you the same pleasant accommodations and service the... More 

Albany, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

angela at the front desk is a great asset to the team at comfort inn....Very prompt and willing to help with whatever concerns I had with my extended stay....................................................

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am happy to hear that you enjoyed your stay with us. Thank you for your kind words. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. More 

Lynchburg
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I wanted to write and let you know the help we got from Ray who helped us when we called at night for reservations and more so when we got into the hotel to Angela's great checkout help in the morning. Nellie, the lady in the breakfast area was super, she was very helpful to everyone in the room, she... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I have shared your comments with my staff and they have all joined me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the... More 

Marshfield, Wisconsin, United States
Top Contributor
205 reviews 205 reviews
54 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here while traveling thru New Mexico during bad weather. The front desk staff was extremely welcoming and accommodating. Our room was a clean and comfortable, rather standard room for a Comfort Inn. In the morning, we enjoyed a hot breakfast before hitting the road, and were well taken care of by the older woman who ran the breakfast area--she... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I have shared your comments with my staff and they have all joined me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Once again , I passed many hotels to stay here . And once again I'm glad that I did. It doesn't matter who I encounter , they all treat me like a V.I.P. This time , the owner and Ray went out of their way to make me comfortable . The winter storm forced the Texas and New Mexico Police... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I have shared your comments with my staff, especially Ray and Kal, and they have all joined me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Las Cruces, New Mexico
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I took a mini Route 66 trip recently and decided to stay in Santa Rosa to view the surrounding area. Originally, we had made reservations to stay at a Mom & Pop place but after driving by, decided it wasn't for us. We immediately called our "chain of choice" and booked a room with no problem. The... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Top Contributor
50 reviews 50 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were hoping to use one of the travel hotel coupons here but "no rooms available" for that discount. We paid the full rate and found this hotel disappointing , especially in the breakfast area. The attendant was more concerned with stocking the creamers, etc than keeping the breads, entrees, etc. full for the guests.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the hotel on our way from Texas to California. As a family of 4, we prefer a double queen beds as opposed to a double full beds. We made our reservations on our phone a few hours prior to arrival and arrived around 11 pm. Check-in was quick, free wi-fi worked great. Room was very clean and... More 

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for for your review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It... More 

Cave Creek, Arizona, United States
Senior Contributor
24 reviews 24 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 26, 2014

Forced by circumstances to be on the road, we stayed here overnight on Christmas Eve. Ray, at the front desk, was welcoming and helpful, and had phoned a very pleasant restaurant across the street who stayed open to serve us on Christmas Eve. The next morning, we were ready to go about 5:30a.m. and checked the Breakfast area to see... More 

Was this review helpful? Yes 1
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I have shared your comments with my staff, especially Nellie, and they have all joined me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Pittsburgh, Pennsylvania, United States
1 review
5 of 5 stars Reviewed December 8, 2014

Clean, courteous and a good breakfast! Angela, at the front desk was very friendly and helpful. A good convenient, friendly place to stay at a very reasonable price. If you are making the historic Rte 66 trip across country....a good place to lay your weary head.

Was this review helpful? Yes
AngelaS2015, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Thank you for taking the time to write about our hotel! I have shared your comments with my staff and they have all joined me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the... More 

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Additional Information about Comfort Inn Santa Rosa

Address: 2524 Historic Route 66, Santa Rosa, NM 88435
Phone Number:
Location: United States > New Mexico > Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Santa Rosa 2*
Number of rooms: 74
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Also Known As:
Baymont Inn Santa Rosa
Santa Rosa Baymont Inn
Hotel Style:
#1 Business Hotel in Santa Rosa
#2 Romantic Hotel in Santa Rosa

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