We've stayed at this hotel many times and even had my baby shower there, and we could not be more happy with our stays. The hotel staff is friendly, efficient and really makes us feel at home. The pool is beautiful and was always in pristine condition. The breakfast area was clean and well stocked and had things even my... more

During the reservation process, the hotel implied it was a Ramada. When we arrived at a Ramada in Ruidoso we were sent to this hotel because the Ramada clerk had encountered this situation a few times on that day. That evening the wireless internet access had some problems. It finally worked but it was slow. On the second day I... more

My husband and I stayed here for a weekend and our stay was by far EXCELLENT than any other. The mananger is friendly and the staff is just as friendlier :). I highly recommend staying here among any other. The room was excellent and the scenery just as perfect as my husband and I had anticipated! more

This motel is on the side of a mountain across the highway from Ruidoso Downs Racetrack. Very nice area with a beautiful inner courtyard. Rooms are large, clean, and well maintained. Hotel staff was very friendly. I will definitely stay here next time I visit this area. more

We had a difficult time finding a vacancy in Ruidoso during our winter break trek though NM, and lucked upon the Best Western Pine Springs Inn. We secured a suite (and a roll-away) for our family of four, and it was extremely comfortable and well-funished. Breakfast was excellent, with more choices than most other family hotels. The front desk staff... more

We chose this hotel based on photos of the grounds and hoped for the best. Upon arrival for a week, we could not believe the place we had found. The staff was so caring and helpful, especially Lynne. She helped us with eating places, things to see, etc. etc. The rooms were huge. The inner court was out of the... more

Had used the is hotel years ago, before it was a Best Western. Must say the room was less than desirable-Box Spring was missing entire top cover, there was unclean odor in the room, towels were dingy. Front office personel were friendly. Exterior is lovely, but does not make up for the beds,towels,etc. more

Room was bigger than normal motel room. Motel sits on the side of a mountan. Great views. Very beautiful courtyard with heated pool. Definitely the place to stay if you want to enjoy more than a parking lot when you step out of your room. Great facility for a family reunion. more

My wife and I enjoyed the suite and both agree that your property is a well-kept secret. We would stay there again .......... totally awsome view and off the beaten path. more