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All 6 Ruidoso Downs hotels

BEST WESTERN Pine Springs Inn

2.0 of 5 Hotel   |   1420 Highway 70, Ruidoso Downs, NM 88346 (Formerly Ramada Limited Ruidoso)
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76%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Richard G Las Cruces, United States
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135 people have reviewed this hotel

Traveler rating
    73
    28
    14
    12
    8
See reviews for
50
38
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Las Cruces, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The Pine Springs Inn was just across from Ruidoso Downs, but located up the mountain side so that you felt that you were in the woods. We heard turkey calls in the woods surrounding the Inn. A great place for going out to explore the beauties of the Ruidoso area.

Review collected in partnership with Best Western

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El Paso
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

A beautiful hotel atop a gorgeous mountain with lots of roaming space; great for an afternoon stroll. The staff and employees are very friendly and helpful. The rooms are very spacious and beautifully decorated. The bed was very comfortable and cozy. I can't express how pleased I was with this choice...will definitely stay there again.

Review collected in partnership with Best Western

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Fredericksburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great stay, newly remodeled rooms with nice setting. Clean with free breakfast to boot !! I would recommend anyone staying or just passing through to give it a worth while try. Casino across the street if your into that. But a nice walking main street just a short two mile drive away.

Review collected in partnership with Best Western

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Henderson, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Wonderful place to stay. Very comfortable and very friendly staff. Great breakfast. Quiet, peaceful surroundings. Will always stay at this hotel when in this area. Recommend to all my friends and family.

Review collected in partnership with Best Western

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Stillwater, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I wasn't sure if the hotel would live up to its online reviews or photos, but I found the grounds to be well-maintained and the pool/spa was clean (although we didn't use it). I would recommend this hotel if you dont mind staying away from the city center with all the shopping, etc...

Review collected in partnership with Best Western

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El Paso, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

The hotel looks very pretty as you drive up into the dead end road where it is situated. Our room was upgrated to a mini-suite at no cost because our room was still occupied. The suite had a beautiful view of the mountain from the large balcony. In the room, at least 3 of the lamps did not work. Then,... More

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Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your response. I will look into the issue with the shower, as well as the issue with the lamps and get them corrected right away. Thank you for bringing them to my attention. The issue with the toilet was due to a recent break in one of the city's water lines, which caused debris to get into... More

Arlington, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I recommend staying at this hotel. It has BBQ grills and picnic tables available for the guests to use. The staff is very friendly and the hotel is clean. Its directly accross from the casino and near a super store. It accomedated our needs.

Review collected in partnership with Best Western

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Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review. I am glad that you enjoyed your stay with us! Come back and see us again soon :-) More

San Antonio, United States
1 review
5 of 5 stars Reviewed March 11, 2014

We greatly appreciate the staff for being understanding that we were exhausted from driving overnight from San Antonio. They checked us in early and put us in an area with low occupancy so we could have as much quiet as possible for our afternoon nap. We greatly appreciate them. The facility was very peaceful. Our only complaint would be the... More

Review collected in partnership with Best Western

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Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your response. I am glad that you enjoyed your stay with us and that you were able to provide you with some peace and quiet. I will be sure to pass your comments onto the staff :-) I will also work on getting some variety in our breakfast. We hope to see you again if you come... More

Ruidoso Downs, New Mexico
1 review
1 of 5 stars Reviewed March 10, 2014

I've traveled from Mexico to Canada and this has been the worse hotel experience ever. Room wasn't ready when we arrived, room we were assigned was occupied still, rm #2 had slow flushing toilet & no power to outlets on side of room with bed, we were moved to 3rd room, slower flushing toilets,tub faucet points at 9:00 , water... More

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Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for bringing the issues to my attention. I sincerely apologize that you had these problems during your stay. After you brought them to my attention this morning, they were promptly handled by maintenance. I hope you were able to stop and enjoy the giftcard we gave you and that you do take me up on the offer to... More

Hobbs, NM
Senior Contributor
47 reviews 47 reviews
45 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 7, 2014

In July of 2013, I wrote that I might give Pine Tree Inn a second try. Because of its location, we chose to give it that second chance. Following is an excerpt from my previous post: Here are the issues that should be addressed: This was our 60th anniversary, and I wanted a relaxed, problem free outing. Ten days before... More

Was this review helpful? Yes 1
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your response :-) We appreciate you returning. I am glad that you had a better experience this time! I do apologize about the maintenance issues found in your room. Maintenance was notified that day and the issues were corrected. I hope that you will come back and see us again soon. Please feel free to contact me... More

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Additional Information about BEST WESTERN Pine Springs Inn

Also Known As:
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Pine Springs Hotel
Best Western Ruidoso Downs
Ruidoso Downs Best Western
Address: 1420 Highway 70, Ruidoso Downs, NM 88346 (Formerly Ramada Limited Ruidoso)
Phone Number:
Location: United States > New Mexico > Ruidoso Downs
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Ruidoso Downs
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Pine Springs Inn 2*
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