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All 6 Ruidoso Downs hotels

BEST WESTERN Pine Springs Inn

2.0 of 5 Hotel   |   111 Pine Springs Drive, Ruidoso Downs, NM 88346 (Formerly Ramada Limited Ruidoso)
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79%
Ranked #2 of 6 Hotels in Ruidoso Downs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Larry M Tucson, United States
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179 reviews from our community

Traveler rating
    98
    42
    17
    12
    10
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70
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Tucson, United States
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stay in Best Westerns all over the United States and we are generally pleased with the quality of the rooms and service. However, the staff (particularly Holly) at the Pine Springs Inn in Ruidoso, NM were exceptional during our recent stay. The property has a very private mountain cabin feel to it(especially if you stay in... More

Review collected in partnership with Best Western

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San Antonio, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been to Ruidoso countless times but have never seen this hotel. It's just east of the Wal-Mart in Ruidoso Downs, directly across the street from the racetrack. It's located about 1/4 mile off the highway, up a tree lined hill. The grounds are really nice, not like your typical chain motel. The buildings surround a courtyard with trees and... More

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Juarez, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, love the surroundings, excelent place fo a little R & R, wake up to the fresh mountain air, very nice place close to just about any place you want to go visit, in all a great experience, would stay here again, highly recomended, for the family great service with the hotel personal, nice breakfast, very nice room

Review collected in partnership with Best Western

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Hoston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay, great price, super attractive surroundings, nicely sized room for a double queen, friendly staff, well maintained facility, review keeps saying I have to have 200 characters, so I will keep typing until I get to 200 characters....not sure why I have to do that , really don't want to, shame because it has nothing to do... More

Review collected in partnership with Best Western

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Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review, and for the laugh :-) We enjoyed having you stay at the hotel with us and look forward to seeing you again in the future! Holly Bailey General Manager More

Salida, Colorado
2 reviews
5 of 5 stars Reviewed 2 weeks ago

very pleasant staff, clean rooms, and pet friendly. outdoor ool was large and clean. The jets did not work on the hot tub. The grounds are beautifully manicured with bridges and walkways throughout. Bed was very comfortable and the room was very quiet. Great breakfast with sausage, eggs, rolls. I will be staying here again.

Review collected in partnership with Best Western

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Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review and congratulations on your anniversary! We are glad that you chose to make that special memory with us here :-) We look forward to seeing you again in the future. Holly Bailey General Manager More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

Attended a conference at this hotel. The conference room was spacious, the rooms were clean, and the staff was friendly. I hope to eventually go back again. I really enjoy how it's hidden from the city.

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Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! I am glad that you enjoyed your conference here and hope you come back and see us again soon! Holly Bailey General Manager More

Robinson, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice hotel in a very secluded setting. Across from Ruidoso Downs track. Among a grove of pine trees. Great breakfast in a room all to itself. Plenty of indoor and outdoor seating. Very nice setting. Perfect for those who want to relax and just enjoy the cool mountain air.

Review collected in partnership with Best Western

Was this review helpful? Yes
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review and that awesome description of our hotel! I am glad that you enjoyed your stay with us and hope you come back and see us again soon :-) Holly Bailey General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stay at the Best western "Pines" in Ruidoso every chance I get, thou it is close to everything, if feels so secluded, the grounds and courtyard, are the best.. I just feel so relaxed when Im there . Its Breath taking, hope you try it and enjoy it as much as I do

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you, for your kind words about the hotel and your continued business with us. We appreciate you and look forward to seeing you on your next trip! Holly Bailey General Manager More

Ruidoso
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Surroundings were lovely, staff members pleasant and helpful, breakfasts were excellent .... the only negative thing was that after paying in full when I made my reservation, I've been charged another $400 plus dollars! And this has not been corrected!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your survey. I am glad that you enjoyed your stay with us. I apologize for the billing issue. We did get it taken care of as soon as it was brought to our attention. Please let me know if I can be of any further assistance. Thank you, Holly Bailey General Manager More

Clifton
Contributor
19 reviews 19 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Appreciated the up-grades: The Grounds...the beds...the carpet.. The staff courteous and helpful. Breakfast has lots of choices and well served Just wish they could get their act together on some simple details. This is my fourth stay here and the hot tub is STILL NOT Fixed ! They should re-examine their check-in time. Four PM is out of sync with... More

Was this review helpful? Yes
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! Also, thank you for noticing the upgrades! We work hard to try and keep the hotel in good condition and nice for our guests. While I do agree that our hot tub has been an issue in the past, we finally have it fixed! We installed a new heater, as well as a new pump.... More

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Additional Information about BEST WESTERN Pine Springs Inn

Address: 111 Pine Springs Drive, Ruidoso Downs, NM 88346 (Formerly Ramada Limited Ruidoso)
Phone Number:
Location: United States > New Mexico > Ruidoso Downs
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Pine Springs Inn 2*
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Also Known As:
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western

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