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La Quinta Inn & Suites Ruidoso Downs

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26147 US Highway 70, Ruidoso Downs, NM 88346
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1 room 1 guest
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La Quinta Inn & Suites Ruidoso Downs
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158 Reviews from our TripAdvisor Community

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Traveler rating
    94
    41
    13
    6
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

For the last eight years we have gone to Ruidoso to escape the August heat in Texas. Trying several other hotel, condos and cabins, we now always return to La Quinta for the best value, clean comfortable room, and the very best staff in town. Breakfast is a little more than expected, eggs, sausage, biscuits, waffles, plus all the normal... More 

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Houston, Texas
Level Contributor
178 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
2 of 5 stars Reviewed 1 week ago

I am not a LaQuinta fan. To date they are poor properties and not well taken. We were going up on elevator and the maid had bags of garbage and did not want to move then for a guest! NASTY! RUDE! We did NOT think of eating the buffet. All we saw were kids and people in their bare feet... More 

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El Paso, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Tried to get a group rate by speaking to the manager, but she was not only rude, but wanted nothing to do with our group. Quoted prices higher than one would get for a single room. I wrote a letter to the cooperate offices, and soon I received a phone call from the manager apologizing for her behavior and wanting... More 

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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been staying here ever since it opened. One of our favorite La Quintas. Staff is always helpful! Everyone from when you check in, housekeeping, all staff members make sure you are taken care of. The only reason I didn't give a 5 star rating is it is in great need of a remodel. The lobby, hallways, pool area... More 

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Santa Fe, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Pet-friendly hotel, but our room did have a definite smell of animal when we walked in. Had to use air freshener to stay in room. Lobby furniture starting to look worn out and breakfast service not very appealing. However, one of the most comfortable beds I've slept in and the recliner in the room was really nice.

Review collected in partnership with La Quinta

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San Antonio, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 28, 2015

We used our accumulated points to stay for 1 night free at this location in Ruidoso. The friendliness of all staff definitely stood out. The cleanliness couldn't have been better. The staff person that was on at breakfast was attentive to keeping everything clean and all foods and condiments were kept well stocked.

Review collected in partnership with La Quinta

Was this review helpful? Yes 2
Clovis, New Mexico
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 24, 2015

Comfortable bed, super quiet, all clean. Had an issue with the TV & someone came right along & set it for us. Breakfast just fine, the usual mixture, with the usual excellent coffee. Beautiful view of the mountains from our window.

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Las Cruces, New Mexico
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 24, 2015

With the reviews I read on tripadvisor, I was disappointed and you probably will be too. The first impression when you walk into the lobby is ok - but you immediately are greeted with heavily worn furniture (a sofa and love seat with the pleather worn completely through). Front desk staff was friendly enough and and after check in, I... More 

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Hobbs
1 review
5 of 5 stars Reviewed June 24, 2015

the type of bed was not stated correctly. It stated in the ad that it was a king size sleeper sofa when actually it was a king size pillow bed with a sleeper sofa. Overall the room was very nice except the tv was confusing as to how to operate. I liked the room layout

Review collected in partnership with La Quinta

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Dallas, TX
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 20, 2015

Stayed here 2 nights. Lobby looked new & contemporary. Check-in was easy & we received a good bag for being elite members. Staff members were friendly. Room was nice enough though the TV was very small. One caution if you are traveling with a dog, there is almost no grass around the hotel. Fortunately our dog doesn't care.

Was this review helpful? Yes 2
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