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All 23 Ruidoso hotels

Ruidoso Mountain Inn

2.5 of 5 Motel   |   400 West Hwy. 70, Ruidoso, NM 88345
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Ruidoso Mountain Inn
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Ranked #14 of 23 hotels in Ruidoso
A recent review
4 of 5 stars reviewed 4 days ago
Javier G
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48 people have reviewed this hotel

Traveler rating
    9
    11
    9
    13
    6
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1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very good option to stay if you want to save money, the room was clean, no problems with the wifi and friendly staff. The things we didn't like was that smoke smell in the elevator and the ice machine seems that was not working, but it was a great place to stay

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Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here because it was "cheaper". We booked 3 months in advance. Showed up, the computers were down, one hostess, she was on the phone. Finally got checked in. Carpet on floor is loose, you have to program the tv for it to work. Fresh blood stains in the vanity area splattered on the wall. Insects in the room...spiders. Best... More

Was this review helpful? Yes 3
Rio Rancho, New Mexico
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Strange, after reading the review below because I left the hotel yesterday and none of these issues were fixed. My wife and I came for our first 2 day vacation away from the kids in years and were looking forward to relaxing by the pool and sitting in the sauna. Both were not heated. The hot tub was downright temped... More

Was this review helpful? Yes 4
Roswell, New Mexico
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my first time staying at this hotel and for the most part it was fine. The price was decent, the room was extra clean (I work in the hotel business so I check very well), the staff was help for place to eat that are good n not super busy. The only downside to me was the pool... More

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Tucumcari, New Mexico
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I wont lie, it was a nice and clean hotel. The staff was not rude, they were pretty friendly. However, not everything worked! Elevator did not work to well. I was on the 3rd floor and I would rather use the stairs. Vending machine, soda machine, ice machine, laundry dryer and of course the Pool was all OUT OF ORDER!!... More

Was this review helpful? Yes 3
Melinda S, General Manager at Ruidoso Mountain Inn, responded to this review

Dear Sir/Madam Thank you for your Feedback. WE take every feedback very seriously. I am sorry about problem you had. we have Fixed almost everything you mentioned. And we will try to keep up. I would life offer you 25% off on your next stay for you inconvenience. and look Forward to serve you in future. My Name is Tejas... More

Kerrville, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 7, 2014

The room is clean and comes with the freebies you expect but sometimes have to pay extra for. Parking, HBO, Internet and breakfast. There is a small pool. The only thing lacking is a fitness center. We walked the trails instead , so still a great deal. Front desk was very helpful.

Was this review helpful? Yes 1
Carlsbad, New Mexico
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 30, 2014

The hotel is clean, the staff friendly and appearance good for an older Hotel. However, the bed in my experience is not comfortable at all. My husband and I did not sleep much due to the poor quantity of the bed and pillows. The bed in my opinion needs to be upgraded for a better nights rest. We could feel... More

Was this review helpful? Yes 4
new Mexico
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2014 via mobile

this hotel was one of the cleanest hotels I have stayed at in the last 2 weeks very friendly staff and a great breakfast selection hot and cold items available which are included in your room the room was clean

Was this review helpful? Yes 1
El Paso, Texas
1 review
5 of 5 stars Reviewed June 12, 2014

Rooms are beautiful,super clean. The people are the best. The gentleman who checked us in called and asked if we are happy with our room. Come on who does that?? We stayed for 3 nights, and already looking forward to our return trip. So if you want to stay somewhere with people who truly care stay here.

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Lubbock, Texas
1 review
5 of 5 stars Reviewed June 4, 2014 via mobile

The hotel staff was wonderful to our softball team "HC REBELS" they were sweet, they listened, fixed any issue and never had a frown. The parents loved it they all said they were satisfied with the Hotel and staff. A small thing like cookies for the girls went a long way. Thank you to the manager and cleaning staff for... More

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Additional Information about Ruidoso Mountain Inn

Address: 400 West Hwy. 70, Ruidoso, NM 88345
Location: United States > New Mexico > Ruidoso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ruidoso Mountain Inn 2.5*
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Also Known As:
Holiday Inn Express Ruidoso Hotel Ruidoso
Holiday Inn Ruidoso

23 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Ruidoso, New Mexico. While visiting the Playground of the Southwest, whether skiing at Ski Apache, trying your luck at three nearby Casinos, or playing the odds at Ruidoso Downs Racetrack & Billy the Kid Casino, home of the worlds richest Quarterhorse Race, The All American Futurity. Enjoy the nearby Spencer Theater. Come discover New Mexico's best kept secret, with a year round moderate climate. Ruidoso offers an abundance of real estate, great restaurants, cabins, shopping and beautiful mountain scenery in southern New Mexico. Our hotel features 104 guestrooms with 6 suites. We have an outdoor seasonal pool as well as an outdoor hot tub that stays open year around. We have 3 floors with an interior corridor and an elevator. Join us every morning for a Smart Start Complimentary Continental Breakfast. We can also host meetings with a maximum of 30 occupants. Let the Holiday Inn Express Hotel be your home away from home with the quality and comfort you expect, and deserve. Allow us to accommodate your needs while visiting Ruidoso, New Mexico. ... more   less 
Number of rooms
104

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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