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All 23 Ruidoso hotels

Shadow Mountain Lodge and Cabins

107 Main Road, Ruidoso, NM 88345
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Shadow Mountain Lodge and Cabins
Ranked #1 of 23 hotels in Ruidoso
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188 people have reviewed this hotel

Traveler rating
    148
    32
    5
    0
    3
See reviews for
10
140
3
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
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English first
Texas City, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

In trying to make a 3 day weekend reservation, we were denied. A 4 day stay is required. We have stayed in Shadow Mountain for many years prior to the new owners, when it was for Couples Only and no pets allowed. Same policy when it was purchased by the current owners, but not for long. Now it is 'pet... More

Was this review helpful? Yes 2
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

We are so sorry that the policies we put in place over two years ago have inconvenienced you. Unfortunately the last two owners lost the business back to the bank and we cannot afford to follow that track. Times have changed and we had to change with them. After 12 years in the business in Ruidoso we are very attuned... More

Texas
Top Contributor
50 reviews 50 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Shadow Mountain Lodge is a delightful place for a quick getaway. We recently spent three nights in one of the lodge rooms and were very pleased with the facility. Rooms were nicely sized with comfortable beds and linens. The room has both a fireplace and a small kitchenette, that was nicely stocked with everything you would need. Bathrooms are small,... More

Was this review helpful? Yes
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for staying with us, We are always pleased when folks FINALLY find the Upper Canyon as it really is Ruidoso! ;-) Shadow Mountain Lodge is the number one rated lodge in Ruidoso and is among the top 20 for most romantic in the entire USA as rated by Trip Advisor.. Our decks, gardens, custom built hot tub, green conscious... More

Katy, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

My husband and I recently spent four nights and thoroughly enjoyed our stay. The rooms were extremely clean and well appointed. We had a wonderful view outside of our room and sitting on the porch with a glass of wine in the evening was delightful. We could not imagine staying in Ruidoso in a regular hotel chain and miss the... More

Was this review helpful? Yes
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thank you for staying with us and for the kind review! Come again anytime! More

Coahoma
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in cabin 301. It was great! The cabin is very clean. I love the 180 degree turn of the tv from the living area to the bedroom. They even provide sheets to cover the bed and couch so your dog can set where he wants. The grounds are beautiful. Such ambiance. Will definitely be back.

Was this review helpful? Yes
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

So glad that we met your expectations. Thanks for the kind review. Come again soon! More

El Paso, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

My name is Brandon. Me and my wife Laura stayed here for our honeymoon and we both agree that we couldn't have found a better place. Our experience was wonderful. We stayed in Cabin 304 and it was very clean and comfortable! The cabin was everything we expected and more! It had a nice fireplace, hot tub, flat screen that... More

Was this review helpful? Yes
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

First of all, Congratulations on your wedding and thank you for the great review. We work very hard at making every stay memorable and we are excited by the fact that we succeeded, especially on such an important occasion. Come again anytime! More

El Paso, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my short weekend in Cabin #304. It was remote, peaceful and quiet. The cabin met my needs in being clean, quaint, and located near the many shops and restaurants in Ruidoso. I was able to relax, sleep late, watch TV, cook (if I wanted to), and work on my laptop (thanks to the complimentary WiFi). I was NOT... More

Was this review helpful? Yes 1
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

So glad that we were able to give you what you were looking for. Thank you and come again anytime! More

East New Mexico
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

Made our semi-annual trip to Ruidoso and stayed at our regular place.. We love to stay in the cabins, our favorite one is 304.. We travel with our dog and he too loves the cabins!! My only complaint about the cabin was the internet did not work during our entire 3 days there. It was a disappointment, because it has... More

Was this review helpful? Yes 1
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thank you for staying with us again and we are so sorry for the internet problem. Baha Cable has a technician here trying to figure out what the heck is going on. We recently invested a small fortune in all new state of the art equipment (routers and expanders) and everything was going great, then it wasn't. We contracted a... More

Brownwood, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2014

My Husband and I spent three lovely nights at Shadow Mountain Lodge in Ruidoso, NM. We felt the stress just melt away on the porch under the tall pines, cool breezes and birds. Our whole experience was perfect. The room was so comfortable, quiet, well appointed and equipped for our every need, charming and CLEAN. The amenities, setting, grounds, atmosphere,... More

Was this review helpful? Yes 2
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

We are always so pleased when guests appreciate what we have done here. There are other choices in Ruidoso, but frankly we can't imagine why anyone would pay hotel prices when they can have all of this for much less. Come again anytime! More

Albuquerque, New Mexico
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 24, 2014

We stayed at the Lodge for two nights, Sunday and Monday. No staff was available at check in; a key was left with directions to room. The room was large with a fireplace, refrigerator and stove, window air conditioner, and a big bed, pretty soft. The room has a rustic look, and the grounds are decent. Most extras, like Duralite... More

Was this review helpful? Yes 4
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

We are so glad that you enjoyed the lodge. We try to accommodate everyone as best we can, but with there being so much to do in Ruidoso we really don't have an "off" season anymore, so discounting two night, weekend stays is difficult for us, as we (sadly) still have to pay those pesky bills. However, your review was... More

Dallas, Texas
Top Contributor
120 reviews 120 reviews
59 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed May 17, 2014

I cannot figure out how this place got such a high rating. It is really just a glorified motel. The photos onllne make it look much more charming than it is. I will say that it is very clean, but as others have commented, it has poor lighting, and a tiny bathroom Also the room had a funny smell as... More

Was this review helpful? Yes 4
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

We are so sorry that you did not enjoy your stay. Sadly, we can't make everyone happy every time. To address your concerns. We have no rules that ask for anything beyond common sense, so are not sure what you are referring to there. The internet has been a problem recently (not sure why) but we just installed a brand... More

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Additional Information about Shadow Mountain Lodge and Cabins

Address: 107 Main Road, Ruidoso, NM 88345
Phone Number:
Location: United States > New Mexico > Ruidoso
Price Range (Based on Average Rates): $
Also Known As:
Shadow Mountain Hotel Ruidoso

71 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Wheelchair access
Official Description (provided by the hotel)
Shadow Mountain Lodge and Cabins are located in the Historic "Upper Canyon" of Ruidoso - only a short stroll to Mid-Town's Shops, Galleries, Dining and Night Life. We are within 5 - 10 minutes of all 3 Casinos, Horse Racing and Ski Apache turnoff. We are New Owners as of April, 2012. Our Lodge rooms have all been updated with a Mountain Decor to include Bear Mountain Quilts & Inspiring Artwork. Relax on our Large Covered Veranda & enjoy our Beautiful Gardens, Hot Tub and BBQ area. Our Lodge Rooms have a King Bed, Fireplace, TV/DVD, Full Bath and Full Kitchenette. Our Romantic Cabins have open vaulted ceilings, Knotty Pine Interiors, Doubled Sided Gas Fireplace, 180 degree swivel TV/DVD, 2 Person Whirlpools and Private Decks. Shadow Mountain has been a long time favorite for those who visit Ruidoso and has consistently been voted "Best Place To Stay" ... more   less 
Number of rooms
23

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