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Shadow Mountain Lodge and Cabins

Certificate of Excellence
3.5 of 5
Hotel website
107 Main Road, Ruidoso, NM 88345
Shadow Mountain Lodge and Cabins
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Ranked #1 of 23 Hotels in Ruidoso
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
ATXGUY2015 Austin, Texas
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244 Reviews from our TripAdvisor Community

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Traveler rating
    195
    40
    5
    1
    3
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19
177
3
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Austin, Texas
2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I wanted to kick back in cooler weather and we chose to stay a few days at the Shadow Mountain Lodge and Cabins in Ruidoso. This place is awesome! The grounds were very well kept and the room was amazing. We stayed in lodge room 103. The bed was the most comfortable we have ever slept in.... More 

Was this review helpful? Yes 1
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for finding us. Shadow Mountain Lodge is a gem in Ruidoso and once folks find us they call our place home anytime they are in town. Welcome to the club! More 

Montreal, Canada
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the two things we loved the most about your place were the exceptionally comfortable bed and bedding and the free wifi that worked like a charm... we also noticed how well the grounds and the lovely flowers are taken car of, and the hummingbird feeders are a nice touch... we stayed only one night on our way from Las Cruces... More 

Was this review helpful? Yes 1
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for the kind words. Come again. More 

4 of 5 stars Reviewed 2 weeks ago

Lovely spot and very clean and well kept. We stayed in a cabin and it was worth the extra price. The managers were very attentive and you could tell they cared about their job. This location is very nice and not on the main drag.

Was this review helpful? Yes
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for staying with us. Come again soon. More 

Fort Davis
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were able to get away for a few days into the cool mountains of Ruidoso and found Shadow Mountain Lodge on Trip Advisor. Our three-day stay was lovely in this comfortable and quiet lodge. Located in the "upper canyon" it is sufficiently off the beaten path to be quiet and tree-shaded while still being easily accessible... More 

Was this review helpful? Yes 2
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for the wonderful review. You captured everything we strive for and our managers work hard to maintain the standard of excellence that we are known for. We apologize for the slow internet. We actually have several commercial grade routers professionally installed with enough capacity for every room to stream movies at the same time. The problem is that our... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were very pleased with our large room. Quiet with peaceful seating on porch outside our room. Lots of hummingbirds and other birds too! The staff is attentive and friendly. The kitchenette was well appointed and most welcome. We will be back!

Was this review helpful? Yes 2
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

So glad that you found the SML to be enjoyable. We look forward to seeing you again soon! Thank you. More 

Glen Flora, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

We love staying here every year. It is usually very quiet and relaxing and always clean and comfortable. However, this year there was a group of young boys visiting and playing football and in front of our room at about 8 pm. We asked them to leave and called the office, but it was quite a while before they did.

Was this review helpful? Yes 2
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

So glad that you loved SML. We apologize for kids making noise. There was a small wedding and the kids were staying at another lodge , but visiting their grandparents who were in one of the cabins at SML. When you called the office our manager spoke to the kids immediately, but they were slow to comply. He watched them... More 

Anthony, New Mexico
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2015

This lodge actually has a pretty big room... Bed is comfortable has coffee pot, stove, oven, microwave with some pots pans and dishes... We stayed here and were very pleased... The people that take care of this property and really nice friendly and helpful...

Was this review helpful? Yes 1
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for staying with us. More 

El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2015

Great place in every aspect. Very clean,and friendly staff. Woke up to a few deer by our window which was great. Decided to come here as our first getaway as a couple and it was an excellent choice. We are definitely planning on returning, and recommending it to friends and family.

Was this review helpful? Yes 3
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for staying with us. Come again soon! More 

Cambridge, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 9, 2015

The cabin was extremely comfortable, clean, and well-maintained. The grounds were very well-kept and attractive. The service was outstanding as well. I would enthusiastically recommend this hotel to others.

Was this review helpful? Yes 2
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Our staff works very hard to make every stay memorable. Once again they have succeeded. Thank you for the great review! More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 8, 2015 via mobile

Great place in all accounts! Service was prompt and friendly. Great location, less than a mile from the shops. A quiet and quaint family-friendly atmosphere. Clean room and bathroom! Beautiful grounds! Staff was very accommodating and helpful! Awesome kitchenette! Nearby grocery store for breakfast run! We appreciated full size coffee pot! Comfortable bed and plenty of plugs for phones and... More 

Was this review helpful? Yes 2
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

You captured exactly what it is we offer. We are so glad that you found us. Thanks! More 

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