We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Ruidoso hotels

Shadow Mountain Lodge and Cabins

Save Saved
You added Shadow Mountain Lodge and Cabins to your Saves list
107 Main Road, Ruidoso, NM 88345
Hotel website
Hotel amenities
Shadow Mountain Lodge and Cabins
Ranked #1 of 23 Hotels in Ruidoso
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Ruidoso
Check In Check Out
Write a Review

200 reviews from our community

Traveler rating
    157
    34
    5
    1
    3
See reviews for
14
147
3
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Highland Village, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The lodge was perfect. The rooms were very clean and it was conveniently located downtown. We loved sitting on the porch and watching the hummingbirds. The yard was very well maintained and it was beautiful. The managers were very friendly and hospitable. We loved the hot tub and fire pit after a long day being outdoors. When I return to... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Accidentally found this place and couldn't have been luckier. Has changed hands and a couple from Canada are now the managers. This place is beautiful inside and out and is a animal friendly. Rooms are awesome with a fireplace and kitchen, the outside looks like you're staying in the mountains. You can sit on the front porch and watch the... More

Was this review helpful? Yes 1
Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very relaxing place to stay and convenient to things in town. Room was large and well equipped. We loved watching the deer come right into the yard. Only complaint is the bed -- way too soft. Staff were all great.

Was this review helpful? Yes 1
Streetman, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

4 night stay and definitely plan to come back. Room 108 and very quiet. Comfortable king size bed. Cooked breakfast in our room. We didn't use, but fireplace was a nice touch. Convenient to shopping and restaurants.

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 4 nights un tbe cabins, and lived ut!! ,the hosts were very friendly. The cabins are convenient to town, we loved sitting out at night and enjoying the cool evenings. The swivel tv was neat; you could watch tv from LR or bed!

Was this review helpful? Yes 3
El Paso, Texas
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I absolutely loved this place! We were looking for a weekend getaway from El Paso and this lodge truly reminded us of vacations we took back home in New England! We brought our two dogs and they loved sniffing around the property. Adored the decor and took full advantage of the magnificent fireplace. We would definitely stay... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The room was ok, even though the water from the sink and shower was stinky as hell, but the bed was comfy. The person in the front desk double charged my credit card an amount of $400.00 plus the amount for the room and they refused to refund me, even when was their mistake very unreasonable. They don't care about... More

Was this review helpful? Yes 3
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

We are sorry that you experienced this problem when visiting Ruidoso, but you did not stay with us at Shadow Mountain Lodge. We also have no record of you at any of our other lodges. Please revisit this posting and redirect it to whatever lodge you stayed at. Thank you. More

Near Dallas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2014

Visiting with other guests, we learned that Shadow Mountain has a loyal following. It is a place that people tend to come back to, year after year. We were not surprised. It boasts a quiet setting in the Upper Canyon, beautiful grounds, and onsite managers (Roger and Leah) who do an excellent job of keeping everything shipshape. Our lodge rooms... More

Was this review helpful? Yes 5
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

You nailed it! Thanks for the kind review. Clearly you appreciate what Shadow Mountain Lodge is all about. Come again anytime. More

Top Contributor
58 reviews 58 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 11, 2014 via mobile

The second year at this lodge for week vacation. The lodge location is great and very well maintain. The grounds are very clean and relaxing. Hummingbirds feeding on the porch will keep you entertain. We enjoyed our 9 day stay but notice some needed items for the owners. It time to replace the beds and remove the foam topper, upgrade... More

Was this review helpful? Yes 5
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Thanks for the comments. Shadow Mountain Lodge is a wonderful place and we are glad that you found it relaxing. Beds are a challenge for every lodger, but this is the first time anyone has mentioned them in a review other than commenting on how comfortable they are. We will discuss this issue and hopefully find a way to make... More

Elephant Butte, New Mexico
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed August 7, 2014

Think twice before you book this place. My advice is don't book until you are literally standing at the check-in counter. Our dilemma began when we had booked this stay with them on a Friday. Our plans were abruptly interrupted by a medical emergency in our family the following Monday. So, thought we, no problem, they will understand. Wrong! "Oh,... More

Was this review helpful? Yes 3
WPCabins, Owner at Shadow Mountain Lodge and Cabins, responded to this review

Unfortunately you cancelled the day before arrival last year. As per the confirmation, which you signed, you were responsible for at least one nights stay and you were actually responsible for every night that you cancelled. This is standard policy in the industry. As a courtesy we offered to allow you to use this one nights deposit for another stay,... More

Owners: What's your side of the story?
If you own or manage Shadow Mountain Lodge and Cabins, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Shadow Mountain Lodge and Cabins? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shadow Mountain Lodge and Cabins

Address: 107 Main Road, Ruidoso, NM 88345
Phone Number:
Location: United States > New Mexico > Ruidoso
Price Range (Based on Average Rates): $
Also Known As:
Shadow Mountain Hotel Ruidoso

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (63)
Viewed
Hotel & grounds (23)
Viewed
View from room (4)
Viewed
Room/suite (13)
Viewed
Bathroom (3)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
View from room (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Ruidoso with
any amenities