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Swiss Chalet Hotel

1451 Mechem Drive, Highway 48, Ruidoso, NM 88345
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Swiss Chalet Hotel
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52 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (19)
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LAS CRUCES
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have wanted to stay at this hotel for some time now and when I found a reasonable rate for a one night stay with my husband, I grabbed it. I must say that everything I had heard about the "Swiss Chalet" is no longer true. The staff are very friendly and accommodating. The room was large and clean. I... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 27, 2015

stayed here this past weekend and the was a nice stay no big issues. just need to update their rooms since they are little outdated. our tv speakers were busted didn't eat breakfast there but other then that it was a nice stay

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Las Cruces, New Mexico
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 19, 2015

Rooms were older but larger, could use a major renovation, you can tell that this place use to be majestic and has a lot of potential. Its at the base of the mountain so close to ski apache and across the street from a ski rental. The price as reasonable but its not a place for a romantic getaway. More... More 

Was this review helpful? Yes 1
Hawaii
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 2, 2014

I first stayed at Swiss Chalet in Ruidoso back 20 years ago. At that time there was a decent little restaurant, bar, and a minimum of ameneties to make up for the dated, dog-eared, somewhat less than clean rooms. The location was grand, overlooking all of Ruidoso below, so my overall memory of the place was good. We checked in... More 

Was this review helpful? Yes 4

Travelers are raving about these Ruidoso hotels

Rociada, New Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 6, 2014

This hotel needs some major updating. The rooms were clean but very worn. The restaurant is no longer open. We took our kids there, it was the only hotel with a vacancy that night, and it is advertised with a pool but it was closed when we were there. We weren't real happy.

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San Antonio, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed August 28, 2014

I can't write a thorough review of this hotel since I wound up passing on staying. I stayed here as a child and had fond memories of the Swiss Chalet. I read some other reviews but couldn't, or perhaps didn't want to believe them. I needed a room for a night and decided to try it out in order to... More 

Was this review helpful? Yes 1
Medford, Oregon
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 31, 2014

The staff here are nice and helpful. They gave me a good rate on a room during the week. The room was large and clean. It was quiet too, but if you need the a/c it won't be. This place really reminded me of a well used ski resort room, like when I was a kid skiing at Boreal. I... More 

Was this review helpful? Yes 1
cheryl r, Manager at Swiss Chalet Hotel, responded to this review

Thank you for taking the time to provide us with positive feedback. We are pleased to hear that you enjoyed your stay as our guest and that you plan on returning again in the future. We look forward to seeing you again. More 

El Paso, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 29, 2014

My husband and I were planning a weekend getaway in Ruidoso. There was a convention in town so very few rooms were available. The Swiss Chalet was one of the few places with vacancies, the price was right, the location was perfect, so we booked the room having never stayed here before. We will not stay here again. The place... More 

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cheryl r, Manager at Swiss Chalet Hotel, responded to this review

We apologize for the less than extraordinary experience as our guest. We are currently in the process of updating our hotel, both the interior and exterior. We can assure you that if you chose to stay with us again in the future that you will experience a much more improved stay. The areas that are blocked off are currently under... More 

Tucson, Arizona
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 12, 2014

A medium hotel. We stayed in the depth of the off-season with the dog. A nice clean hotel, with kind friendly staff. The hotel and Ruidoso really appears to be heard to ski and summer season. I am not a skier, but this looks to be well positioned to the ski area. Our first night night we were the only... More 

Was this review helpful? Yes 1
cheryl r, Manager at Swiss Chalet Hotel, responded to this review

Gus, Thank you for taking the time to provide us with positive feedback. We are pleased to hear that you enjoyed your stay as our guest. We are in the process of adding wi-fi throughout the hotel and painting/updating our hotel. This will take some time and we can assure you that you'll see improvements the next time that you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 25, 2014 via mobile

Picture building a motel, yes motel, in 1960 and then never doing anything to it except adding a slim exterior to make it a "hotel" and cleaning and vacuuming. Welcome to the Swiss chalet. The "hotel" is clean but the good stops there. It is horribly outdated and on the verge of dilapidation. The stucco is crumbling and falling off,... More 

Was this review helpful? Yes 1
cheryl r, Manager at Swiss Chalet Hotel, responded to this review

We appreciate your honest feedback. However, we are very disheartened to hear about the experience you had as our guest. From what you have explained, it appears as though you stayed with us before our recent renovations. We have put up new outside paneling on our exterior, painted our decks and exterior walls and we've fixed the stucco areas. We... More 

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