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All 24 Ruidoso hotels

Swiss Chalet Hotel

1.5 of 5 Hotel   |   1451 Mechem Drive, Highway 48, Ruidoso, NM 88345
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Swiss Chalet Hotel
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Ranked #15 of 24 hotels in Ruidoso
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43 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Oklahoma City, Oklahoma
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

my family and I had called to stay in on early apirl we arrived at the motel and it was really dark there was no lights what so ever on the left side of the motel however the front of the motel was in good shape and did have light . we walk in and it looks normal the front... More

Was this review helpful? Yes
cheryl r, Manager at Swiss Chalet Hotel, responded to this review

We apologize for your less than extraordinary stay with us. We are not sure how long ago you stayed with us but we've recently remodeled several of our rooms and the hotel itself. We can tell by the photos that you uploaded that you stayed with us before these changes took place. We can assure you that our facility is... More

Top Contributor
52 reviews 52 reviews
40 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at the Swiss Chalet off and on for decades. I like it. But, it is very old and need of renovation. The floors creak, the carpet is original (?), and it has the feel of a very old motel. Ice machine busted, though bags of ice were available in the lobby at no cost. That said, my... More

Was this review helpful? Yes 1
cheryl r, Manager at Swiss Chalet Hotel, responded to this review

Thank you for taking the time to provide us with an honest review. We view your observations as an opportunity for improvement. We appreciate the positive feedback about our rooms and the compliments about our staff. Thank you for your loyalty to return again in the future. We look forward to having you and your family as our guests again! More

El Paso, Texas
1 review
4 of 5 stars Reviewed September 19, 2013

every year i attend the golden aspen motorcycle rally and every year my friends and myself stay at the swiss chalet no matter what time of year i make my reservation they always have a room for me yes the facility is undergoing renovations but keep in mind it is a business they cannot close the entire building down for... More

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Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed September 2, 2013

It all started when I walked up to the front door. I was amazed by the beautiful wooden statue of a dog by the door. It was not hard to see this took the artist a great deal of time to master. When I walked in I was greeted by the hotel employees behind the desk. They were so happy... More

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3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 29, 2013 via mobile

I stayed here with a group of friends after another friends wedding. The room was huge and was plenty big for five people. We had trouble with our ac but the maintinence guy was quick to help us, and was hilarious while trying to fix it. Place was clean, and just what I expected for the price.

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Salida, Colorado
1 review
4 of 5 stars Reviewed January 3, 2013

We stayed in Ruidoso for 4 nights Dec. 26- Dec 30th. We needed a pet-friendly hotel. After checking the rates at all the pet-friendly places, and realizing that even with our government, AARP, and AAA discounts, all the rooms were over $110, plus pet fees (rates go up over the holidays), and since all the reviews we read for every... More

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el paso
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2013

My family and I spend the New Year's weekend at the Swiss Chalet and looking at the website; the hotel looked fairly decent especially since we have our dog. finding hotels in Ruidoso that are pet friendly is difficult so the Swiss Chalet and their $25 fee was reasonable, rooms are $90 a night by the way. They do not... More

Was this review helpful? Yes 1
Lubbock, Texas, United States
1 review
4 of 5 stars Reviewed August 13, 2012

My wife and I and two of our closest freinds along with my daughter and her firend stay at the hotel this past weekend. I dont know what happened to the other people in theese reviews but i have no complaints. The hotel does need uptating but so does every hotel in Ruidoso that wasnt built in the lase 5... More

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Palm Springs, California
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 10, 2012 via mobile

Property is in BAD need of maintenance and major upgrade. Staff & manager are professional and friendly. Views are spectacular especially from the patio. Dog friendly was appreciated. Probably would not stay here, again, unless it was a new structure. Did not eat or drink here but kitchen doesn't open until after 4pm - a bummer.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 27, 2012 via mobile

Absolutely filthy and Horrifying! If first impressions are on top of your list, this isn't the place to say! The room was dirty and the carpet were stained as well as the bathroom falling apart. In all my year of travel I was never so disgusted at a hotel room like this. Water damage apparent throughout. I was literally scared... More

Was this review helpful? Yes 3

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Additional Information about Swiss Chalet Hotel

Also Known As:
Swiss Chalet Inn Ruidoso Hotel Ruidoso
Swiss Chalet Inn Ruidoso Hotel
Swiss Chalet Hotel Ruidoso
Swiss Chalet Ruidoso
Address: 1451 Mechem Drive, Highway 48, Ruidoso, NM 88345
Location: United States > New Mexico > Ruidoso
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 24 hotels in Ruidoso
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Swiss Chalet Hotel 1.5*
Official Description (provided by the hotel):
Are you looking to take a vacation where you can enjoy yourself in the great outdoors? Or are you seeking a great hotel for business travel? In either case, you need to check out the Swiss Chalet Inn in Ruidoso, NM.Whether you’re looking to escape into the wilderness or conduct essential business, the Swiss Chalet Inn offers the best of both worlds. Their comfortable, spacious rooms will provide plenty of space for work, play, and of course, rest. The hotel offers a complimentary continental breakfast on Saturdays and Sundays, so you’ll have plenty of energy before you hit the trails during a weekend getaway. And the stunning views of the Sierra Blanca Peak will sooth your soul whether you’re looking to conquer it or just admire it from afar. Once you come to stay, you may never want to leave. ... more   less 
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