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Swiss Chalet Hotel

1451 Mechem Drive, Highway 48, Ruidoso, NM 88345
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1 room 1 adult
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Swiss Chalet Hotel
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55 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 19, 2015

Terrible customer service. A real flea bag hotel. The front desk person was dazed and confused. They were not very nice. I would definitely go to a different hotel. Besides, all of the things to do are down in downtown Ruidoso.

Helpful?
1 Thank Bob E
Port Aransas, Texas
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 20, 2015

I have wanted to stay here for a long time and finally got the chance. I made reservations on line, very easy. The next day I got a call telling me that the room I reserved was not available and would I mind if they upgraded me for the same price. When I arrived I was informed the room I... More 

Helpful?
1 Thank Cyndi C
cheryl r, General Manager at Swiss Chalet Hotel, responded to this review

Thank you for choosing the Swiss Chalet Inn For your stay. We value your feedback. More 

Chandler, Arizona
Level Contributor
217 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed August 17, 2015

Stayed at the Swiss Chalet for several nights. Not the best place in town but adequate. My room was clean if somewhat antiquated. It met my needs and was quiet. Not many people were staying there but it was fairly close to the convention center.

Helpful?
1 Thank Dan R
LAS CRUCES
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 27, 2015

I have wanted to stay at this hotel for some time now and when I found a reasonable rate for a one night stay with my husband, I grabbed it. I must say that everything I had heard about the "Swiss Chalet" is no longer true. The staff are very friendly and accommodating. The room was large and clean. I... More 

Helpful?
Thank RALPH M
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 27, 2015

stayed here this past weekend and the was a nice stay no big issues. just need to update their rooms since they are little outdated. our tv speakers were busted didn't eat breakfast there but other then that it was a nice stay

Helpful?
Thank Sasha J
Las Cruces, New Mexico
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 19, 2015

Rooms were older but larger, could use a major renovation, you can tell that this place use to be majestic and has a lot of potential. Its at the base of the mountain so close to ski apache and across the street from a ski rental. The price as reasonable but its not a place for a romantic getaway. More... More 

Helpful?
1 Thank 493J0hn_C
Hawaii
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 2, 2014

I first stayed at Swiss Chalet in Ruidoso back 20 years ago. At that time there was a decent little restaurant, bar, and a minimum of ameneties to make up for the dated, dog-eared, somewhat less than clean rooms. The location was grand, overlooking all of Ruidoso below, so my overall memory of the place was good. We checked in... More 

Helpful?
5 Thank halls245

Travelers are raving about these Ruidoso hotels

Rociada, New Mexico
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 5, 2014

This hotel needs some major updating. The rooms were clean but very worn. The restaurant is no longer open. We took our kids there, it was the only hotel with a vacancy that night, and it is advertised with a pool but it was closed when we were there. We weren't real happy.

Helpful?
1 Thank dasher2004
San Antonio, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 28, 2014

I can't write a thorough review of this hotel since I wound up passing on staying. I stayed here as a child and had fond memories of the Swiss Chalet. I read some other reviews but couldn't, or perhaps didn't want to believe them. I needed a room for a night and decided to try it out in order to... More 

Helpful?
1 Thank Burton M
Medford, Oregon
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 31, 2014

The staff here are nice and helpful. They gave me a good rate on a room during the week. The room was large and clean. It was quiet too, but if you need the a/c it won't be. This place really reminded me of a well used ski resort room, like when I was a kid skiing at Boreal. I... More 

Helpful?
1 Thank hikingsierra
cheryl r, Manager at Swiss Chalet Hotel, responded to this review

Thank you for taking the time to provide us with positive feedback. We are pleased to hear that you enjoyed your stay as our guest and that you plan on returning again in the future. We look forward to seeing you again. More 

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