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All 23 Ruidoso hotels

Hotel Ruidoso - Midtown

2.5 of 5 Hotel   |   110 Chase Street, Ruidoso, NM 88345
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Hotel Ruidoso - Midtown
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Ranked #8 of 23 hotels in Ruidoso
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A recent review
3 of 5 stars reviewed 1 week ago
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98 people have reviewed this hotel

Traveler rating
    24
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    17
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See reviews for
32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Denton, Texas
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I generally try to be positive with my reviews, giving the business owners the benefit of the doubt. In this case, I was so disgusted by the condition of this property, and the apparent dishonesty of the management, that I could find no reason to be generous. First of all, they advertise on a billboard, and in the literature at... More

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

After reading reviews senna like Luke clean comfortable stay! Maybe we just got room that wasn't and it was a junior sweet. And rate was high but due to the races expected. Carpets are just filty.. bathroom big bit just not fresh clean feel, broken tiles. Even the carpet in the hall ways ate dirty. , went swimming the tiles... More

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HotelRuidoso, Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for taking your time to review our Hotel. We strive to make each guest feel welcome and special. I do apologize that you did not have a great experience during your stay with us. This is not the norm for our team and I have shared your review with the staff so we may better our guest experience.... More

Georgetown, Texas
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 6th visit was great! Melanie (new to us) at the guest promptly checked us in. I mentioned the lack of variety breakfast muffins to new Mgr. Becky. Two days later 3 new kinds of breakfast treats were on the buffet. Noemi (kitchen staff) brought me a plate of them. As always Ashli & Justin are terrific at the front... More

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HotelRuidoso, Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for your kind review of out hotel. We were glad to see you again this year and look forward to seeing you in 2015. More

Dallas, TX
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel Ruidoso is a nice, clean, quiet hotel right in the middle of Ruidoso, convenient to everything and in walking distance to shops. The staff was friendly and I can't say anything bad about the hotel, except.... I will say that I was very disappointed with the powdered eggs that were served for breakfast each day (3-day stay). Both hotels... More

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HotelRuidoso, Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feedback regarding your stay. Our goal is to try to make each guest experience as best as possible. We have added omelets to our menu for our guests. We hope to see you again soon. Thank You. More

Santa Fe
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in a mini king suite on the first floor. The room was large, clean, and really comfortable. The staff was kind and attentive. The hotel is well located just off the main street and very close to shopping and restaurants. Our group used the conference room at the hotel and it was well appointed and a comfortable space... More

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HotelRuidoso, Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feedback regarding your stay. We are glad you enjoyed your stay at our hotel and our beautiful town with our wildlife roaming the streets . Our goal is to try to make each guest experience as best as possible. We hope to see you again soon. Thank You. More

Austin, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The location of this hotel is excellent if you want walking access to the shops and restaurants. The Best Western and other hotels of these kinds are a drive away and not as accessible to the main shopping area. The staff was very helpful and kind. The rooms were very well decorated and the windows open to allow the mountain... More

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HotelRuidoso, Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feedback regarding your stay. We are glad you enjoyed your stay at our hotel. Our goal is to try to make each guest experience as best as possible. I will share your review with our staff. We hope to see you again soon. Thank You. More

Dallas, Texas
Top Contributor
58 reviews 58 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at Hotel Ruidoso recently because I wanted a place in the center of things, which it is, and the fact that it's an independent hotel appealed to me. It is definitely a hometown operation - fairly small, consistent staff who were very accomodating in most cases. Housekeeping missed us one day, perhaps because I slept late, then went... More

Was this review helpful? Yes
HotelRuidoso, Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for taking your time to review our Hotel. We strive to make each guest feel welcome and special. I do apologize that housekeeping missed your room the one day. Hotel policies are if a Do Not Disturb sign is on a guest door then that is what the staff is expected to do is not Disturb our guests.... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 25, 2014

We visited on July 14 and the hotel was perfectly located for restaurants, shopping and entertainment in Ruidoso. The hotel was newer than it's neighbors with comfortable bedding. The biggest problem was the room fragrance that the housekeeping staff used was totally overpowering. We had to open the window to air the room out. In addition, the upstairs hallway windowsills... More

Was this review helpful? Yes
HotelRuidoso, Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for your review of our Hotel. Construction criticism is always welcome as we are always trying to improve our services, staff and customer service. I have taken your review and used it as a training tool for our staff. I hope to see you are Hotel Ruidoso in the near future. More

tx
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 23, 2014

We checked in on July 11th. Hotel staff was very nice We had 3 more rooms reserved for the weekend Staff accommodated us by putting us in side by side rooms. Breakfast was not great, eggs were horrible. We chose this hotel because it did not allow pets. But people came an went thru the back door by the elevator... More

Was this review helpful? Yes
HotelRuidoso, Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for your feedback regarding our Hotel. We have made some changes in our breakfast selections and hopefully this will help the quality of the eggs. As far as the hand mirror that was left in the hotel room I do apologize that it took a bit to get it returned to you. We do have certain procedures to... More

Olney, Texas
1 review
5 of 5 stars Reviewed July 23, 2014

Very nice hotel. Staff is friendly. Our room was clean, comfortable and quiet. Microwave and refrigerator were clean. Bathroom is nice. Towels are white and stain free. Hot breakfast was delicious. Will definitely stay here again next trip to Ruidoso.

Was this review helpful? Yes
Paaru, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feedback regarding your stay. We are glad you enjoyed your stay at our hotel. Our goal is to try to make each guest experience as best as possible. We hope to see you again soon. Thank You. More

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Additional Information about Hotel Ruidoso - Midtown

Address: 110 Chase Street, Ruidoso, NM 88345
Location: United States > New Mexico > Ruidoso
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Ruidoso - Midtown 2.5*
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Also Known As:
Hotel Ruidoso Midtown

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Newest hotel in Ruidoso and Ruidoso Down, NM. Stay in midtown. Walk to shops, restaurants, galleries, and lounges. 32 inch LCD TV with 4 HBO channels, referigerator, microwave in all rooms. Fitness Center, Business Center, Guest Laundry, Free HOT Breakfast, Indoor Pool & Spa, Free High Speed wired and wireless internet and much more. ... more   less 
Number of rooms
55

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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