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All 24 Ruidoso hotels

Hotel Ruidoso - Midtown

2.5 of 5 Hotel   |   110 Chase Street, Ruidoso, NM 88345
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Hotel Ruidoso - Midtown
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Ranked #7 of 24 hotels in Ruidoso
GreenLeadersBronze level
A recent review
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87 people have reviewed this hotel

Traveler rating
    25
    36
    14
    6
    6
See reviews for
28
35
5
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to say that after two long days of driving getting here to a smile and an upbeat personality for the checkin clerk made my day. He was super friendly and very kind and had patience with us crabby travelers. Every clerk after him was just as kind and friendly. Beds were comfy, breakfast was nice, indoor pool great... More

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Paaru, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feedback regarding your stay. We will share your review with our entire front desk staff. Our staff is dedicated to ensure every guest has the best hotel experience possible. We hope to see you soon. Thank you. More

Rio Rancho, New Mexico
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 11, 2014

Overall, we were very impressed with the Hotel Ruidoso. The front staff was very nice and got items like extra towels, pillows, etc as needed. The breakfast was ok. It was free and readily stocked so we ate there. Caution the sleeper is very narrow so it would be best if ONE person slept on it. Otherwise we were very... More

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Paaru, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feedback regarding your stay. We are very happy you enjoyed your stay. We will share this reveiw with our entire staff. The sofas in the rooms are full size sofas. That is what the layout of the room will allow in the rooms. We hope to see you soon in the future. Thank you. More

1 review
5 of 5 stars Reviewed January 10, 2014

Very clean and comfortable as well as affordable. The only thing I would suggest would be using real eggs for the hot breakfast rather than what was used , staff was very friendly and check in/out was quick!

Review collected in partnership with Easytobook.com

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Paaru, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feedback regarding your stay. We are very happy you enjoyed your stay at our hotel. We do not use powdered eggs. We use real eggs like you are suggesting. We will review our breakfast cooking procedure to see if we can make improvements. We have not had any other negative comments regarding our eggs. We take... More

Des Moines
Contributor
19 reviews 19 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2014

Checked in the staff was very nice. The hotel was very clean, smelled clean. The beds were great and loved the marble floors and counter tops. The pool and spa was fantastic. The breakfast was good. The staff was informative on the area.

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Paaru, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feedback on your stay. We appreicate the compliments on our staff performance, breakfast, pool, and cleanliness of our hotel. We will share this review with our entire staff so they can know they did an outstanding job. Our goal is make every guest experience as best as possible. Thank you and we hope to see you... More

Rio Rancho, New Mexico
1 review
2 of 5 stars Reviewed January 5, 2014

although the staff was very friendly, the amenities they offer were very poor. the pool and spa was so over chlorinated that you could not swim comfortably. the breakfast they offer was so bad that there were over thirteen people who opted out of eating breakfast including me and my wife. the WiFi they offer was not good either. it... More

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Paaru, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feeback regarding your stay. We apologize for the problems you encountered. Our goal is to make every guest experience as best as possible. We apologize we were not able to meet that goal with your stay. Our pool is checked daily by a certified pool operator. Our maitenance engineer is pool certified from the state. We... More

Artesia, New Mexico
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 27, 2013

Hotel Ruidoso is a normal go anywhere chain hotel. Nice and clean but not interesting at all. Close to downtown shopping and restaurants. Not in the middle of it all but walking distance. We stayed while it was snowing. The hotel did not salt the parking lot or sidewalks and therefor in the morning the parking lot was horrible.

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Paaru, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feedback on your stay. Hotel Ruidoso is an independently owned hotel that is not affiliated with any franchise hotel. Our hotel was designed by an architect and not by using a preconfigured design from a franchise. Our maintenance staff regularly salts the exterior of hotel when the conditions warrant salting. If by chance it snows during... More

Boiling Springs, North Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2013

The hotel was awesome clean friendly an the room wasvery clean as well. The gym was perfect an the pool an hot tub as well. The breakfast was always so wonderful an made to order. Everything was the best!

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Paaru, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feedback. Our goal is to make every guest experience as best as possible. We are very happy you enjoyed your stay. We hope to see you soon. Thanks. More

Socorro, New Mexico
1 review
1 of 5 stars Reviewed December 3, 2013

We recently stayed at the Hotel Ruidoso in Ruidoso, NM. The first night we had wi-fi until around 9 p.m. and HBO. We did not have any wi-fi service any where in the building until about 9 a.m. two days later! We also didn't have HBO service the second night. When we requested some kind of compensation for this lack,... More

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Paaru, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the feedback you provided regarding your stay. I apologize for the issues you encountered. We had problems reported of wi-fi being out in certain parts of the building. We have a tech support company that over looks our wi-fi system 24x7. In their investigation they found 2 access points were not functioning. We have commercial grade equipment... More

Charlotte, North Carolina, United States
Contributor
11 reviews 11 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 29, 2013

This hotel has a great location, right at Midtown, a walking distance to all shops and restaurants. Hotel was very clean, bed was comfortable, gym had all the main stuff, pool and jacuzzi were awesome! I checked the breakfast, it was the traditional continental breakfast but with some additional selections like freshly baked biscuits, tried that and tasted great and... More

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Paaru, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the great feedback. Our location allows our guests to experience midtown shopping and entertainment district without the use of their car. We do offer a hot breakfast with eggs, breakfast meat, biscuits and gravy along with other items. We are glad you enjoyed your stay and we hope to see you again in the future. Thank you. More

Clovis
Contributor
17 reviews 17 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 17, 2013

The best hotel by far to stay at when visiting Ruidoso. The location is absolutely perfect and central to many quaint shops and eateries. The staff that served my family and I were absolutely perfect and accommodating. A special shoutout to Justin and checked us in and to the young man who worked the front desk Saturday afternoon and evening... More

Was this review helpful? Yes
Paaru, General Manager at Hotel Ruidoso - Midtown, responded to this review

Thank you for the positive comments and great feeback. Our goal is to make the guest experience as best as possible for all of our guests. Thank you for staying with us and we hope to see you soon in the future. More

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Additional Information about Hotel Ruidoso - Midtown

Also Known As:
Hotel Ruidoso Midtown
Address: 110 Chase Street, Ruidoso, NM 88345
Location: United States > New Mexico > Ruidoso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 24 hotels in Ruidoso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Ruidoso - Midtown 2.5*
Official Description (provided by the hotel):
Newest hotel in Ruidoso and Ruidoso Down, NM. Stay in midtown. Walk to shops, restaurants, galleries, and lounges. 32 inch LCD TV with 4 HBO channels, referigerator, microwave in all rooms. Fitness Center, Business Center, Guest Laundry, Free HOT Breakfast, Indoor Pool & Spa, Free High Speed wired and wireless internet and much more. ... more   less 
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