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Sitzmark Chalet Inn

627 Sudderth Drive, Ruidoso, NM 88345
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Certificate of Excellence 2014
Sitzmark Chalet Inn
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Sitzmark Chalet Inn
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124 reviews from our community

Traveler rating
    81
    37
    6
    0
    0
See reviews for
42
53
6
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lubbock
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 3, 2014

We're in the process of buying some property in Ruidoso, NM, but live in Texas, about 4.5 hours away. Recently, we needed to come to Ruidoso to do a house inspection, and needed a place to spend the night. We really just needed a nice place to spend the night, but didn't want to spend the extra money to stay... More 

Was this review helpful? Yes 1
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

Thank you for your recent review. We are happy that you enjoyed your recent stay with us. Our philosophy is to offer a quality room at fair price...we appreciate that you recognized that. We are also pleased that you enjoyed our "Muffins in the Morning"! Hot water from the coffee machine tap is available in the office after we open... More 

Houston, Texas
Top Contributor
75 reviews 75 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 14, 2014

In planning vacation for my husband and I, we booked this hotel in April even though we didn't go on vacation until this month. We chose this hotel based on Trip Advisor reviews....and we were not disappointed. Todd & Lori run a very welcoming motel. They've done a lot of work on the motel and it really is a sweet... More 

Was this review helpful? Yes
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

Thank you for taking the time to write a review on your stay with us! We appreciate guests sharing the experience of their stay, and we are happy to hear that your stay was pleasant and relaxing! Its the little things that make a guest remember you, and we are pleased to hear you enjoyed those things like our spa... More 

Senior Contributor
30 reviews 30 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 12, 2014 via mobile

Very clean with a great location close to everything for a very reasonable price. The folks that run/own this establishment are very pleasant and helpful. There is not a pool but does have a nice sauna and the grounds are very pretty. I also appreciated the seasonal decorations! We would definitely stay here again.

Was this review helpful? Yes
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

Thank you for your review. We are happy that you found your room pleasant and the grounds nice during your stay. We enjoy giving guests a charming and seasonal feel during their visit to the village. We were glad to hear you would visit again and welcome you as our guest anytime! Thanks again for taking the time to let... More 

Hatfield, Arkansas
Contributor
17 reviews 17 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 1, 2014

I do not see how anyone could complain about this motel/lodge. The rooms were spotless, the property was well-maintained, and they even provided a Dohm white noise machine to ensure a quiet night's sleep. Coffee and muffins in the morning were also a nice touch. Although it was summer, our room had a fireplace which would be nice in the... More 

Was this review helpful? Yes 2
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

Thank you for your excellent review that touched on all the right points :) We are more than pleased that you found your room to be of quality standard for a quiet nights sleep. We are also happy that you took advantage of the Dohm sound machine...we also use one each night ourselves! We welcome you back for a winter... More 

Lubbock, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

I found this little hotel online when we decided to take a last minute vacation. What a jewel it turned out to be! The rooms are clean and don't have the cookie-cutter hotel feel. The owners are lovely and so very helpful. Although it is situated on the main street, you would never know it. The rooms are so quiet... More 

Was this review helpful? Yes 1
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

We loved reading your review! It is so nice to read that guests appreciate our approach to a unique stay. We were also happy to hear that you had a good nights sleep...that is what we aim to offer!! We hope to have the opportunity to host you again as our guest the next time you are in town. Thanks... More 

Lubbock, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 24, 2014

This was our first time to stay at the Sitzmark Chalet. We have driven by it for years and watched it transform from a basic motor inn into a neat hotel with lots of interesting items collected by the current owners. It is a very casual, laid back place. The rooms are basic hotel rooms built in '50s and '60s.... More 

Was this review helpful? Yes 1
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

We appreciate you taking the time to review your stay with us. It is always great to know that people see the renovation we have done to the property! We are happy that your stay was restful and relaxing :) Be sure to visit us again the next time you are in the Ruidoso area. More 

Denton, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 13, 2014

Older property, but well maintained, friendly owners and staff. I had read some reviews that stated that road noise was a problem, but we didn't have to even turn on the sound masking machine that was in our room (never seen that before, but it is a clever idea). The room was larger than most, beds were comfortable, and location... More 

Was this review helpful? Yes 1
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

Thanks for posting a review of your recent stay with us! We are happy to read that you enjoyed your lodging at our place!! Being on the main road, some people are worried about noise, but as you stated...it just really isn't a problem :) Between the enclosed walkways and air conditioners, you just don't really hear it...but if you... More 

Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

My family of four stayed here for 2 nights in July toward the end of our vacation and absolutely loved it. The Inn itself was incredibly charming, the rooms cozy and inviting and the grounds felt like a little retreat of their own (my kids loved sitting outside near the sauna and telling ghost stories one night :). I highly... More 

Was this review helpful? Yes
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

Thank you so much for your recent review! We are so happy that you found the rooms cozy and charming...a unique experience different from what others have to offer. And I adored that you were able to enjoy the grounds and tell ghost stories! :) Exactly what I would have done as a kid!! Loved that you were able to... More 

Santa Fe, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 6, 2014

I stayed here one night for business. I thought that the owners seemed like they were proud of their hotel and took good care of it. The room was clean. The bathroom looked like it had been updated. I would stay here again.

Was this review helpful? Yes
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

Thank you for taking the time to leave a review after you stayed with us! It is greatly appreciated. We are pleased that you noticed we do take great pride of ownership in our business and like to let that carry over into taking excellent care of our guests! We would love to have stay with us again the next... More 

New York
Top Contributor
239 reviews 239 reviews
60 hotel reviews
247 helpful votes 247 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed 3 nights and everything was good. Check in was quick,our room was ready. The room was clean and comfortable. Loved the colored towels instead of the usual white. Homemade muffins were warm and wonderful Only bad thing was the parking lot,its a little small. I would stay again.

Was this review helpful? Yes 1
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

We would like to thank you for your recent review of our Inn. We are pleased to hear that you enjoyed your room and found it comfortable. We are also pleased that you found our "Muffins in the Morning" wonderful and our colored towels a welcome change from the ordinary white. We definitely try to give all our of our... More 

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Additional Information about Sitzmark Chalet Inn

Address: 627 Sudderth Drive, Ruidoso, NM 88345
Location: United States > New Mexico > Ruidoso
Price Range (Based on Average Rates): $
Number of rooms: 17
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Also Known As:
Sitzmark Chalet Hotel

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