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Sitzmark Chalet Inn

627 Sudderth Drive, Ruidoso, NM 88345
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Certificate of Excellence 2014
Sitzmark Chalet Inn
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Sitzmark Chalet Inn
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128 reviews from our community

Traveler rating
    83
    38
    6
    0
    1
See reviews for
43
54
6
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (128)
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    (22)
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    (43)
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    (27)
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    (36)
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a nightmare at our first choice for our stay was over we were stuck without a room for our 4 night vacation 12 hours from home we found this gem. It was snowing and the town was filling up fast when we walked in with little hope for saving this trip and expecting to blow our budget to save... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I came to ruidoso to snow tube with our boys And we stayed in this wonderful little place. Very cozy, quiet and friendly. Close to many restaurants and convenient stores. Will definitively stay here again. " will also recommend to family and friends.

Was this review helpful? Yes
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My son had his Sony Studio headphones go missing after maid service. Mgmt. was condescending and flat out rude.... Do not leave valuables in your room!!!! Was so upset we left a day early. Even if the headphones had not walked away we would have never stayed again....cramped room, off and on wifi, fuzzy tv and towels from the 70's

Was this review helpful? Yes 5
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

I would like to start off by expressing our concern and angst over the fact that your son could not find his headphones. That being said, we have a wonderful and trustworthy staff at the Sitzmark who has worked for us for a number of years. We can honestly say in our 18 years as lodging owners, theft of property... More 

Laredo, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here in December, 2014, and loved it. It is a cute and charming place to stay and is centrally located, near the shops of Ruidoso, and Ruidoso Downs, and is an easy drive up the mountain to Ski Apache. Being from South Texas, we needed to "winterize" our wardrobe, and, well, time got away from us, so we... More 

Was this review helpful? Yes 3
Lubbock
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 3, 2014

We're in the process of buying some property in Ruidoso, NM, but live in Texas, about 4.5 hours away. Recently, we needed to come to Ruidoso to do a house inspection, and needed a place to spend the night. We really just needed a nice place to spend the night, but didn't want to spend the extra money to stay... More 

Was this review helpful? Yes 4
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

Thank you for your recent review. We are happy that you enjoyed your recent stay with us. Our philosophy is to offer a quality room at fair price...we appreciate that you recognized that. We are also pleased that you enjoyed our "Muffins in the Morning"! Hot water from the coffee machine tap is available in the office after we open... More 

Houston, Texas
Top Contributor
76 reviews 76 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 14, 2014

In planning vacation for my husband and I, we booked this hotel in April even though we didn't go on vacation until this month. We chose this hotel based on Trip Advisor reviews....and we were not disappointed. Todd & Lori run a very welcoming motel. They've done a lot of work on the motel and it really is a sweet... More 

Was this review helpful? Yes 1
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

Thank you for taking the time to write a review on your stay with us! We appreciate guests sharing the experience of their stay, and we are happy to hear that your stay was pleasant and relaxing! Its the little things that make a guest remember you, and we are pleased to hear you enjoyed those things like our spa... More 

Senior Contributor
30 reviews 30 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 12, 2014 via mobile

Very clean with a great location close to everything for a very reasonable price. The folks that run/own this establishment are very pleasant and helpful. There is not a pool but does have a nice sauna and the grounds are very pretty. I also appreciated the seasonal decorations! We would definitely stay here again.

Was this review helpful? Yes
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

Thank you for your review. We are happy that you found your room pleasant and the grounds nice during your stay. We enjoy giving guests a charming and seasonal feel during their visit to the village. We were glad to hear you would visit again and welcome you as our guest anytime! Thanks again for taking the time to let... More 

Hatfield, Arkansas
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 1, 2014

I do not see how anyone could complain about this motel/lodge. The rooms were spotless, the property was well-maintained, and they even provided a Dohm white noise machine to ensure a quiet night's sleep. Coffee and muffins in the morning were also a nice touch. Although it was summer, our room had a fireplace which would be nice in the... More 

Was this review helpful? Yes 3
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

Thank you for your excellent review that touched on all the right points :) We are more than pleased that you found your room to be of quality standard for a quiet nights sleep. We are also happy that you took advantage of the Dohm sound machine...we also use one each night ourselves! We welcome you back for a winter... More 

Lubbock, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

I found this little hotel online when we decided to take a last minute vacation. What a jewel it turned out to be! The rooms are clean and don't have the cookie-cutter hotel feel. The owners are lovely and so very helpful. Although it is situated on the main street, you would never know it. The rooms are so quiet... More 

Was this review helpful? Yes 1
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

We loved reading your review! It is so nice to read that guests appreciate our approach to a unique stay. We were also happy to hear that you had a good nights sleep...that is what we aim to offer!! We hope to have the opportunity to host you again as our guest the next time you are in town. Thanks... More 

Lubbock, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2014

This was our first time to stay at the Sitzmark Chalet. We have driven by it for years and watched it transform from a basic motor inn into a neat hotel with lots of interesting items collected by the current owners. It is a very casual, laid back place. The rooms are basic hotel rooms built in '50s and '60s.... More 

Was this review helpful? Yes 1
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review

We appreciate you taking the time to review your stay with us. It is always great to know that people see the renovation we have done to the property! We are happy that your stay was restful and relaxing :) Be sure to visit us again the next time you are in the Ruidoso area. More 

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Additional Information about Sitzmark Chalet Inn

Address: 627 Sudderth Drive, Ruidoso, NM 88345
Location: United States > New Mexico > Ruidoso
Price Range (Based on Average Rates): $
Number of rooms: 17
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Also Known As:
Sitzmark Chalet Hotel

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