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The Lodge at Sierra Blanca

2.5 of 5 107 Sierra Blanca Drive, Ruidoso, NM 88345 (Formerly Hawthorn Suites)
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Certificate of Excellence 2014
The Lodge at Sierra Blanca
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The Lodge at Sierra Blanca
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188 reviews from our community

Traveler rating
    79
    51
    25
    17
    16
See reviews for
62
56
3
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Lodge at Sierra Blanca
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Albuquerque
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 23, 2014

This is the second time that we stay at the Lodge and we were please both times. The view from the room was great, the front desk staff was friendly both at check in and check out. The buffet breakfast was OK, no fruit this time. The location of the hotel is not to far from the stores and restaurants.... More 

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Ruidoso, New Mexico
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

The Lodge at Sierra Blanca is warm, friendly, and a perfect place to stay while visiting this part of the State of New Mexico. The Convention Center is next to this property and if you are planning to have a convention you need to check The Lodge and Convention Center out! Stunning views, wonderful rooms, pet friendly, and a full... More 

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Victoria, TX
Top Contributor
72 reviews 72 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 29, 2014

Our first time to stay at The LaSB; we stayed 7 nights. Throughout the stay the multiple front-desk representatives were very friendly, polite, and helpful. They have a laundry room which is convenient for longer visits, and full breakfast buffet each morning (but we didn't take advantage of this perk). Our first night was in a double-queen room because they... More 

Was this review helpful? Yes 1
Albuquerque, New Mexico
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 25, 2014

This is the second time we have stayed at the Lodge at Sierra Blanca and both times were great. The free buffet breakfast is not great but it is really good - hot things, fruit, cereal, muffins, everything you need to get the day started. The rooms are clean and nice. Parking is plenty and if you have an event... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
3 of 5 stars Reviewed October 15, 2014

The King bedroom is much nicer than the double queen. I like the king because it's roomier has a fire place and a balcony! Our bathtub didn't drain very fast and we had no hot water for showering one morning! The place could use a few updates...

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Santa Fe, New Mexico
Contributor
14 reviews 14 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 12, 2014

There were a few missteps at the hotel while we stayed there recently. The reality is that the front desk person by the name of Linda did everything possible to make us feel that she wanted us to have a great experience. And it worked! We would recommend this hotel to anyone traveling to Ruidoso. And, we plan to stay... More 

Was this review helpful? Yes 2
El Paso, Texas
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 9, 2014

It took 3 times before we were able to get a room, mind you we got there early in the afternoon, 4ish, plenty of time to have a room ready. The first room somebody was already in there, all their stuff was all over the place. Thank goodness the actually guest(s) we're not in the room at the time...embarrassing!!!! The... More 

Was this review helpful? Yes 4
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

I am so sorry that you had a disappointing stay at the Lodge. Please accept my apologies. It sounds as though you arrived during a very busy time on the weekend, although we try our very best to have the reserved accommodations ready at the appropriate time. If you would be so kind as to call me directly or email... More 

Clovis, New Mexico
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 6, 2014

This is a nice motel with a great view. When I checked out I was being charged with an in room movie at a time we were not in the room. When I spoke to desk, they advised I would have to speak to a manager. I had a call before I got home advising charge would be credited. I... More 

Was this review helpful? Yes 1
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

Thank you for your review and letting us know about your experience. It is very unusual to have an incorrect charge on your room folio, and I'm pleased to hear that it was corrected even before you returned home. Sorry for the inconvenience and we hope to see you again soon. More 

Winston Salem, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

We had a delightful stay as we enjoyed the fresh air. The 1 bedroom suite was spacious, the staff was friendly, environment pleasant, and the cooked-to-order eggs at breakfast were wondereful. Lord willing, we will definitely return some day.

Was this review helpful? Yes
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

Thank you for the review of your recent stay. We are pleased to hear that you had a great stay and enjoyed the full breakfast. Please come visit again soon. More 

Baltimore, Maryland
Top Contributor
85 reviews 85 reviews
39 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed September 21, 2014

While our stay here was comfortable enough, the experience was far less than what I would expect for a hotel where I'm paying more than $200 per night. The bar is tiny and there's no restaurant. The breakfast buffet is TRULY do-it-yourself--even the coffee is serve yourself, and the only bowls for fruit or cereal were made of styrofoam. There's... More 

Was this review helpful? Yes
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

Thank you for your review. Please accept my apologies for a less than perfect stay, especially if we were too strong in our "can't bring wine into the lobby" statement. I'll remind our beverage servers to be more tactful in these situations. More 

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Additional Information about The Lodge at Sierra Blanca

Address: 107 Sierra Blanca Drive, Ruidoso, NM 88345 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > New Mexico > Ruidoso
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Lodge at Sierra Blanca 2.5*
Number of rooms: 118
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Also Known As:
The Lodge At Sierra Blanca Hotel Ruidoso
Hotel At Sierra Blanca
At Sierra Blanca Ruidoso

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