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All 23 Ruidoso hotels

The Lodge at Sierra Blanca

2.5 of 5 Hotel   |   107 Sierra Blanca Drive, Ruidoso, NM 88345 (Formerly Hawthorn Suites)
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69%
Ranked #5 of 23 hotels in Ruidoso
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Weazy123 College Station, Texas
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  • Reviews (160)
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160 people have reviewed this hotel

Traveler rating
    70
    38
    21
    17
    14
See reviews for
57
46
3
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
College Station, Texas
Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I wish every hotel/resort was this great. From the lady who checked us in, to the housekeeping staff, our stay was perfect!! We called to see if they had any availability & the young lady who answered our call was extremely helpful with our reservation & places to eat. When we finally arrived, we were greeted with a smile. I... More

Was this review helpful? Yes 1
El Paso, Texas
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff. Clean rooms. Fresh lemonade. Easy to get around. Fantastic complimentary breakfast. Outdoor grill??? yes. Indoor pool. Outside fire pit. Walking trails around the golf course. It is a modern clean hotel with great outdoors that invites you out of your room. I prefer this hotel over the Inn of the Mountain Gods hotel because it is more of... More

Was this review helpful? Yes
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

Thank you for the review of your recent stay. We appreciate your comments and we're glad you enjoyed your stay and the features of the hotel. Please come back again soon! More

Fort Worth, Texas
Top Contributor
63 reviews 63 reviews
21 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 1 week ago

The lodge is on a very nice piece of property & has all the comforts of home but badly needs to be updated. In our room (king suite), the carpet was worn, stained & snagged; the tile looked dirty & grout badly chipped away; front of tub looked like it was falling apart; there was mold in the jets of... More

Was this review helpful? Yes
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

Thank you for your review. I appreciate your comments and will follow up on the specific items you mentioned. More

Artesia, New Mexico
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked the Falling in Love Again suite for our 1st anniversary celebration. When we arrived we were given a key to the executive suit, which is quite obviously not the romantic suite we booked for over $250 a night. The lady at the front desk reassured my husband we were in the right suite. I called the reservations and... More

Was this review helpful? Yes 1
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

Please accept my apologies for our failing to deliver the correct suite on your anniversary. I'm not personally aware of the details, but it appears that one of our staff members did compensate with a gift certificate for a future stay. I know this does not make up for your disappointment on this stay, however please do use the certificate... More

Akita, Japan
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 14, 2014

We stayed at The Lodge over the 4th Holiday. I called to ask about pet policies & pet friendly rooms & did not find out there was a weight limit, until check in. We were allowed to stay but I felt funny about it. There is no mention of the policy on the website either. (Website is not very good.... More

Was this review helpful? Yes 2
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

Thank you for the review of your recent stay. Please accept my apologies for a less than perfect stay at The Lodge. Yes, our pet policy has a 25 pound weight limit however we do make some exceptions for well behaved larger dogs. I'm sorry that the weight limit wasn't told to you upon making the reservation. Sounds like it... More

Las Cruces, New Mexico
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 10, 2014

Had a wonderful stay at The Lodge. We were there for a business meeting that was conveniently located next to the Convention Center. We stayed in Room 341, which had a great view of the golf course and mountains. Walking trails were immediately next to the outside patio area. Food at the restaurant was great, front desk staff was very... More

Was this review helpful? Yes 2
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

Thank you for the detailed review of your stay. We are very happy that you enjoyed your stay and your time in Ruidoso. I'll share your comments with the breakfast and front desk staff. More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 8, 2014

Our family travels to Ruidoso every year to visit family. By far, this has been the worst hotel stay. Thinking if we chose a hotel a month in advance, we would get a great view of the mountains. Wrong! Our view was the top of the building on the 2nd floor. The bathroom would not shut, the bathroom tile was... More

Was this review helpful? Yes 4
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

Thank you for the review. Please accept my apologies for a less than perfect stay. I'm so sorry that we could not change the room accommodation to fit your needs and view preference because of the very busy holiday weekend. Should you change your mind and decide to stay at the Lodge on your next trip, I would be happy... More

Ruidoso NM
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 4, 2014 via mobile

We booked the king suite with jacuzzi tub, fireplace, and balcony. The so called suite is very small. The jacuzzi tub has mold around all the jets and top of the tub and the fireplace is a cheap electric. The balcony with great views sold to me on the phone is maybe 5x5 with a light falling off the wall... More

Was this review helpful? Yes 3
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

Thank you for the review. Our king studio suites are actually quite spacious at 575 square feet. The balconies are small (we call them cozy) at about 6' x 4' with two chairs and a small table. Some overlook the golf course, others overlook the mountains and parking. If you have a preference on view, it's a good idea to... More

Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 29, 2014

The Lodge is a very beautiful hotel. It's right on the golf course, great atmosphere. Employees were very nice, and our dog was allowed to stay and they were very accommodating. I expected a little more out of the rooms for the price you pay. Rooms need a little maintenance. Caulking needs to be redone, a new coat of paint,... More

Was this review helpful? Yes 2
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review

Thank you for the review. We are glad that you enjoyed your stay and I'd like to point out that we are constantly inspecting the guest rooms and are on the lookout for caulking needs, etc. I hope you return to the Lodge on your next trip to Ruidoso! More

1 review
3 of 5 stars Reviewed June 26, 2014

Overall the Lodge at Sierra Blanca is a nice hotel, but the fitness center is in very poor condition. There are two treadmills that have belts that slip and the belt surface is uneven. Basically, the treadmills are unsafe. One-half of the free weights are missing. The Nautalus-style weight machine was broken. And the recumbent excercise bike was not fully... More

Was this review helpful? Yes
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Additional Information about The Lodge at Sierra Blanca

Address: 107 Sierra Blanca Drive, Ruidoso, NM 88345 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > New Mexico > Ruidoso
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Lodge at Sierra Blanca 2.5*
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Also Known As:
The Lodge At Sierra Blanca Hotel Ruidoso
Hotel At Sierra Blanca
At Sierra Blanca Ruidoso

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
The Lodge at Sierra Blanca is your ultimate retreat for family vacations and couples getaways. Most suites include Jacuzzi tubs for two, cozy patios, gas fireplaces, kitchenettes, spectacular views and a full hot complimentary breakfast on us. The Lodge is surrounded by the Links at Sierra Blanca, a links style golf course open to the public. The Lodge features a large lodge-style lobby, indoor pool and hot tub, fitness room, cocktail lounge and gift shop. There's also a large outdoor patio with a fire pit. Views include lush golf greens and 12,003 ft. Sierra Blanca Mountain. ... more   less 
Number of rooms
118

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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