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All 23 Ruidoso hotels

Casas of 4 Seasons

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712 Mechem Drive, Ruidoso, NM
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Casas of 4 Seasons
Ranked #20 of 23 hotels in Ruidoso
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14 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Date | Rating
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English first
El Paso, Texas, United States
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2013

Thank you so much for making our stay so accommodating and comfortable, Lisa and Wanda. I was a bit skeptical because all the reviews that were posted about your business. But I beg to differ because they are awesome company to rent from. considering the reviews I read were 2-3 years old I thought I would bring things up to... More

Was this review helpful? Yes 3
Waco, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2013

This establishment needs to be closed forever. Filthy cabins, rude maintenance, rude owners and terrible customer service. Don't stay at Four Seasons. We called in a problem with the refrigerator and were told that this was a problem that had been occurring for sometime and it was waiting for a part. Why would you rent it? Also, no hot tub.... More

Was this review helpful? Yes 4
El Paso, Texas
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 22, 2013

horrible service, horrible out dated dirty cabins, filthy rooms, rude owners! hated it! DO NOT STAY HERE.............................................................. EVER!!! I was planning a relaxed weekend, boy was I disappointed, I hated the service, the people there are BEYOND rude and it was my ultimate surprise to find out that IT IS THE OWNERS that did this! you now? you think, maybe... More

Was this review helpful? Yes 8
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 7, 2012

The home we stayed in was beautiful...however the property managers were so extremely rude and unattentive that we probably won't stay there again. The home had a room with games, putters (for the punting green that got fiberglass in all the kids hands), basketballs (all flat until we pumped them up)... The games room had stuff just all over the... More

Was this review helpful? Yes 6
Abilene, Texas
18 reviews 18 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 28, 2011

My family used four seasons and Don Harmon for many years when looking for a cabin to rent from while in Ruidoso. They always had great service and nice homes. The last two times we have used them for rental cabins the cabins have been dirty and unkept. We did express our concerns and dissapointment to Mr. Harmon himself who... More

Was this review helpful? Yes 6
Elida, New Mexico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 28, 2011

We loved the cabin we stayed at so much that I even emailed them when we returned home to tell them that we would definitely be staying at that cabin on our next trip to ruidoso. Well I noticed today that a full 5 weeks after our trip they charged an additional $55 to our card. I called and very... More

Was this review helpful? Yes 6
Phoenix, Arizona
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 9, 2011

I’m pretty sure I’m going win for the worst experience by these people. Mr. Hull the owner of the rental company actually assaulted my father when we canceled brought our keys back to them. Mr. Hull did not plow the driveway of the cabin we rented causing my husband’s 4x4 dodge ram hemi truck to slide down the mountain towards... More

Was this review helpful? Yes 9
Thackerville, Oklahoma
2 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 9, 2011

Never made it to the rental property. While checking in the manager came out and stated "we may need 4-wheel drive or chains to get up the driveway". I said we didn't have either so what should we do. Manager stated we would have to park at the end of the driveway and walk to the top. Since my husband... More

Was this review helpful? Yes 11
Las Cruces, New Mexico
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 26, 2010

This place is a RIP OFF!! We handed our key to the lady at the front counter. Described the problems in the home we stayed at and left. We turned the key in before it was required to do so. Now they are charging us for not turning in the key. The charge is $50.00. It sounds like we are... More

Was this review helpful? Yes 7
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 7, 2010

This is unbeleivable how this owner is getting away with taking money from peoples checking accounts. The same happen to me and my friends. We reserved a cabin and i gave them my debit card # to be able to reserve this cabin, well an employee from this establishment had informed me that my card had been declined. Seeing as... More

Was this review helpful? Yes 4
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Additional Information about Casas of 4 Seasons

Address: 712 Mechem Drive, Ruidoso, NM
Location: United States > New Mexico > Ruidoso
Also Known As:
Casas Of 4 Seasons Hotel Ruidoso

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