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All 33 Ruidoso accommodations

Ruidoso River Resort & Inn

206 N. Eagle Drive, Ruidoso, NM 88345
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Ruidoso River Resort & Inn
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A recent review
5 of 5 stars reviewed 5 weeks ago
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16 people have reviewed this hotel

Traveler rating
    7
    2
    2
    3
    2
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5
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1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Very nice property, beautifully decorated and CLEAN. Common areas are very well done. Just steps from the main road thru town with all the cute shops. Will definitely stay there again and recommend to friends and family.

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Lubbock, Texas
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 22, 2014

Despite recent reviews, we booked for Valentine's Weekend and we were so glad we did. Check-in was smooth (we recd e-mail saying check-in was at 4; however, learned at check-in we could have checked in earlier, so be sure to check). Our condo was as booked and we so enjoyed our time on the deck, overlooking the river. Proximity to... More

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Phoenix, Arizona
Top Contributor
67 reviews 67 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed September 12, 2013

We stayed here recently for a family wedding that held across the street at the Sanctuary and thought the RRR would be good since it was a two minute walk to the wedding. The wedding party had secured a reduced rate for guests that wanted to stay at RRR. Our experience was was less than memorable and we would likely... More

Was this review helpful? Yes 2
BobMoroneyRRR, General Manager at Ruidoso River Resort & Inn, responded to this review

We're new management as of 09/23/13. From start to finish, you obviously had a very poor experience at Ruidoso River Resort. Thisis exactly why the Ruidoso River Resort HOA hired our team to come in and provide the quality management that this very fine property deserves. If you contact the Resort and ask for Bob and mention your TripAdvisor review... More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 30, 2013

My daughter had complications from an outpatient foot surgery and ended up spending over a month in the hospital. Due to this, we had to cancel our 7 night stay at RRR. I did so by phone 18 days before our arrival date (their policy states at least 14 days prior to arrival date for full refund). That was on... More

Was this review helpful? Yes 1
BobMoroneyRRR, General Manager at Ruidoso River Resort & Inn, responded to this review

We're new management as of 09/23/13. The fact that the previous management violated their own cancellation terms and policy I'm sure is very frustrating. As new managers we have in place a more typical 72 hour cancellation period. As professional managers, we could not agree with the 14 day cancellation policy that the previous management had maintained. This is exactly... More

Senior Contributor
25 reviews 25 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 16, 2013

My friend and I rented a two bedroom condo for ourselves and our two children each.The condo had a real cabin feel. We stayed in Billy the Kid which is on the riverside. There was a nice view of the river from the good size deck. The condo was well appointed. There is everything you needed in the kitchen and... More

Was this review helpful? Yes 4
BobMoroneyRRR, General Manager at Ruidoso River Resort & Inn, responded to this review

We're new management as of 09/23/13. We're frustrated too that so many recent visitors to Ruidoso Resort have had poor experiences for a variety of reasons. Its quite apparent that once the previous management team was made aware that they were being terminated, that the service level at the this very beautiful property dropped off precipitously. We're new and we'd... More

Houston
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2013

This is the only place to stay in Ruidoso. Close to everything and the management is very friendly and helpful. Our condo was beautiful with new furniture and lots of TVs. The complex has a lot to offer anyone.

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2012 via mobile

We stayed in a 2-bedroom condo (3205) for a weekend to attend a wedding in town. Great location to walk to the downtown restaurants and shops. Well maintained, clean & pretty nice all around. The rate was not cheap at $250/night with no military, AAA or other discounts but we felt it was worth it. No water in the river... More

Was this review helpful? Yes 3
Hockley, Texas
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 29, 2012

We have stayed at this property many times, but after this last stay, we will never stay there again!! They had little league players at the property who were unsupervised and ran around the property until 2:00 am. Their parents weren't any better, staying in the common area drinking and being extremely loud every night! In the Resorts own rental... More

Was this review helpful? Yes 3
BobMoroneyRRR, General Manager at Ruidoso River Resort & Inn, responded to this review

We're the New Managers at Ruidoso River Resort. We took over the management on September 23rd 2013. Its unfortunate you had a bad experience at this property. Out team in place really is excited about this opportunity to manage such a high quality property. We realize your poor stay occurred 18 months ago, but we did want to reach out... More

Descanso, CA
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 26, 2011

We stayed here for three nights on the spur of the moment and were sorry we couldn't have stayed the full week we were in New Mexico! We did not have a reservation, but the young people in charge of the place were very accommodating and set us up in a wonderful one-bedroom condo with a balcony that couldn't have... More

Was this review helpful? Yes 1
Anthony, New Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2011

The rooms in this lodge are very clean and spacious, my self and family really enjoyed out stay. We rented 10 rooms for a family reunion and they are all ready for us to reserve for the next family reunion. The Manager Christine Chavez was very attentive and provided a very hospitable enviornment. She worked well with my family to... More

Was this review helpful? Yes 2

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Additional Information about Ruidoso River Resort & Inn

Also Known As:
Ruidoso River Resort And Inn
Ruidoso River Hotel Ruidoso
Ruidoso River Hotel
Address: 206 N. Eagle Drive, Ruidoso, NM 88345
Location: United States > New Mexico > Ruidoso
Hotel Style:
Ranked #18 of 33 Specialty lodging in Ruidoso
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