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Comfort Inn - Midtown

Certificate of Excellence
GreenLeadersBronze level
2.5 of 5
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2709 Sudderth Drive, Ruidoso, NM 88345
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Comfort Inn - Midtown
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Ranked #4 of 23 Hotels in Ruidoso
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
chris O
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89 reviews from our community

Traveler rating
    32
    40
    13
    3
    1
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25
28
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
35 reviews 35 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 1 night on a Friday. Room was large, well equipped and clean, as was the bathroom. Easy check in, nice staff. Hotel is in a good area just a short stroll downhill to bars, restaurants and shops. Cant seem to go wrong with this chain of hotels, stayed in a few and always impressed.

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you very much for your positive review! We are pleased you enjoyed your stay with us and were able to take advantage of our great location. Hope to have you back soon! More 

Top Contributor
52 reviews 52 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While overall we enjoyed our stay here, we kept finding long black hairs under the sheets and inside towels. There was a blood stain on the mattress and the sheets were so thin that it was very obvious and unnerving. There was also a "mystery" stain on the chair that I'm pretty positive was not from spilled water. We aren't... More 

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for posting your feedback regarding your stay at our hotel. All guest input is appreciated. I do want to extend my apologies for the cleanliness issues in the room. This is not acceptable and definitely not up to what we consider our standards. It is extremely helpful when a guest lets the desk staff know immediately when there... More 

Texas, United States
Top Contributor
62 reviews 62 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Read a number of reviews for hotels in the area. We ended up choosing this one based on Google Street View of the area and the fact that the reviews were better for this hotel than others nearby. While we likely made a mistake by arriving the day before Easter (because the town practically shuts down after ski season) we... More 

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We would like to thank you for taking the time to post you comments regarding your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Helotes, Texas, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

Quiet very clean and a great place to rest your body. Local sites and food is great and the views are amazing. The price for the room is perfect and I have stayed here many times and will always come back.

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We value and appreciate your positive comments very much and want to thank you for continuing to stay with us when in Ruidoso! Thank you very much for being a loyal guest! More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

Even though the property was in the state of renovation it's very nice. Our room was completely redone. I never heard any noise from the construction. The pool was closed but they offered that we could use the pool at their sister property. We declined. The staff were super friendly! The property was very clean. Lot's of upgrades being added.

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post such positive comments! We strive to make each guests stay as enjoyable as possible. I have shared your comments with the staff and they join me in thanking you for your kind words. Thank you again for the feedback and we look forward to seeing you in the future! More 

Rio Rancho, New Mexico
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 20, 2015

Second time at this hotel. Well located, clean, quiet. Two issues: the toilets are very low to the floor. If you happen to be older or have knee problems, best to ask for a handicap room and hope for a comfort height toilet. Really, I have never seen such low toilets at any other hotel. My other complaint is breakfast.... More 

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. More 

Los Lunas, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

We have stayed many times at this hotel. We come to town to see a performance at the Spencer Theater. They gave us room 205 this time. Most of the night was quite noisy with people walking and in the room next door. The floor was noticeably uneven in our room. There was a long black hair on the bottom... More 

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for posting your feedback regarding your stay at our hotel. All guest input is appreciated. I do want to extend my apologies for the noise issue and the problems with the bed. We strive to provide the best stay possible for each guest. I hope that the next time you are in the area, you will consider giving... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 1, 2015

This is the second time we stayed at this hotel for a weekend stay. And again the do a great job on accommodating their guests. The room was clean. Good night time staff. The hotel is located almost in the middle of town. There are a lot of restaurant's that are close by. I would recommend this hotel.

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you so much for taking the time to post such positive feedback! We are very happy you enjoyed your stay and that the staff was accommodating and attentive to your needs. Thank you again for your comments and we look forward to having you back in the future! More 

Lubbock, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2015

My fiance and I are getting married in Ruidoso, NM, in September of this year. We have attempted to contact Comfort Inn Midtown to get a contract for cheaper hotel rates for our guests. Originally, we were told we would need to speak to the manager, Christina G, to assist us with this matter. After being told she was working... More 

Was this review helpful? Yes 4
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

I was first contacted by the mother of the bride while working a night audit shift and did explain our procedure for setting up a group block. She was informed that we would have to guarantee at least 10 rooms and have a credit card to hold those rooms before a group block and contract could be set up. A... More 

Patterson, Louisiana
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed February 16, 2015

Had a 6 person room. Constantly fighting to get enough towels and pillows. They seem to understand 4 people but not 6. Each day the eggs were burned at breakfast. One guy expected to run desk and breakfast bar. Mngt problem there. Parking is a big problem. Not enough room. Had to park at a bank next door

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post a review regarding your recent stay at our property! I do apologize if you had to request more linens for the room. Per our brand standards all rooms with 2 queen beds, even the ones equipped with sofa sleepers, are set up to accommodate 4 people, although we are always very happy... More 

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