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All 23 Ruidoso hotels

Comfort Inn - Midtown

2.5 of 5 Hotel   |   2709 Sudderth Drive, Ruidoso, NM 88345
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Ranked #4 of 23 Hotels in Ruidoso
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 5 days ago
Adriana M
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78 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
32 reviews 32 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Well, the room smelled clean. The pillows weren't comfortable. The tub was dirty. The bathroom sink drained extremely slow. The room was very spacious with two queens , and a sofa sleeper. Microwaves and mini fridges are available in the room which is very nice. The ice machine in the third floor either ran out of ice or didn't work.... More 

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post a review on your recent stay with us. I would like to thank you for the compliments on the room size and amenities. All rooms have the new "Pick Your Pillow" program and we provide both firm and soft pillows on all beds. I am sorry that you found neither to your... More 

Leavenworth, Kansas
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The rooms are getting up in age, but these guys have ALWAYS provided great service. From offering extra blankets up front to filling in as impromptu concierges, they have always made our stay comfortable and warm. Add the location, indoor pool and breakfast, you can't beat the value you pay for.

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We very much appreciate and value your feedback and will share your comments with our team. all of our staff strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Our rooms were newly remodeled just under two years ago and received all new furniture drapes and carpets. We will be very... More 

Top Contributor
138 reviews 138 reviews
93 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have never been to Ruidoso before, so I was pleasantly surprised to find such a nice hotel in a downtown area. The breakfast was great with meat, eggs, sausage, gravy, waffles, yoghurt, fruit, coffee and juice. The staff was very congenial and helpful, especially Steve; you have a gem with him. The hotel is right in the middle of... More 

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Any and all feedback is always welcome but it is a treat to hear such positive comments! Thank you for taking the time to post your review regarding your stay with us. We are happy that you were so satisfied with our breakfast, staff service, and location that you have chosen to stay with us in the future. Thank you... More 

El Paso, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Pros: The room was ample and clean I liked the layout Bathroom was functional; I liked having hot water quick and easy The rate was very competitive Breakfast was good Location is its greatest advantage! Cons: The desk chair's lift feature was not working, so the chair was always all the way down; could not use it. On the service... More 

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post such a positive review. I would like to apologize for our housekeeping supervisor entering your room unannounced. We try to be very diligent about checking to make sure all rooms needing service are seen to, but unfortunately sometimes we can be misinformed on the occupancy of the room. I will be using... More 

1 review
5 of 5 stars Reviewed December 8, 2014

I have enjoyed staying in this hotel for a few years. It is always my first choice. The reason is that is always clean, the staff if very friendly, I love the swimming pool and spa. I have invited friends and family to join when we go to Ruidoso. So far, all my invitees have enjoyed it also. Keep up... More 

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 4, 2014

This hotel is one of the best in Ruidoso. Has nice room. It is also on the main street in downtown Ruidoso. This hotel also has free breakfast. The breakfast isn't great, but it is average. The pool is indoor and nice, but also small. The only minor issue I had was that I had to log into the Wifi... More 

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post such positive comments! We strive to make each guests stay as enjoyable as possible. Thank you for your comments about the Wi-Fi. We will look into the issue and correct it as soon as possible. Thank you again for the feedback and we look forward to seeing you in the future! More 

Amarillo
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2014

I enjoyed my stay at this hotel. The bed, where do I start. Comfort is putting it lightly. I never sleep well at hotels because the beds always have issues. Lets be honest we are staying at a hotel to sleep, and sleep I did very comfortably! My only gripes were that it seemed staff had too much time on... More 

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We would like to thank you for taking the time to post online comments. I am very glad the comfort of the bed was to your satisfaction. I will also be sharing your comments with my staff to ensure that all work time is managed in a more productive manor in the future. Feedback from our guests is very important... More 

Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 27, 2014

When I first entered the hotel, I noticed the pool smell. That can be a common thing in hotels so it didn't put me off. But it was noticeable. The man at the front desk was very friendly and check-in was smooth. The carpets, particularly in the hallways and stairs are dirty and in need of replacement or deep cleaning.... More 

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post a review on your recent stay with us. I would like to thank you for the compliments on the guest service and the comfort of the beds. Our handicap accessible rooms are designed to be as serviceable as possible to those in need of a lower shower, and the ability to get... More 

Rio Rancho, New Mexico
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 27, 2014

The hotel is well-located and very quiet for sleeping. The bed was very comfortable. It was about the plainest Comfort Inn we had ever been in, and we wondered if it might have been a Motel 6 or Super 8 before it was a Comfort Inn. The room was fine, with a fridge and microwave. The breakfast choices were extensive;... More 

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post a review for our hotel! We are very glad you chose to stay with us while in Ruidoso. We have always been a Comfort Inn and for the last 14 years have tried to be an above average hotel. We have recently renovated our rooms, equipped with a microwave, refrigerator, ironing board,... More 

Lubbock, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2014

Stayed here for two nights. Friendly employees. Clean place. No problems. Good bed. Good breakfast. Right in middle of town so can walk to a lot of shops for shopping and food. Good clean room and bed. Will stay here again.

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post such positive comments! We strive to make each guests stay as enjoyable as possible. Thank you again for the feedback and we look forward to seeing you in the future! More 

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Additional Information about Comfort Inn - Midtown

Address: 2709 Sudderth Drive, Ruidoso, NM 88345
Phone Number:
Location: United States > New Mexico > Ruidoso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn - Midtown 2.5*
Number of rooms: 54
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Also Known As:
Comfort Inn Ruidoso
Ruidoso Comfort Inn

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