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Comfort Inn - Midtown

Certificate of Excellence
GreenLeadersBronze level
2.5 of 5
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2709 Sudderth Drive, Ruidoso, NM 88345
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Comfort Inn - Midtown
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Ranked #4 of 23 Hotels in Ruidoso
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 weeks ago
BetteT Tucson, Arizona
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99 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucson, Arizona
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were here for 3 nights and it is a great location, close to the shopping area. Our room was quite comfortable (including nice sheets) and had a view into a wooded area where a family of 4 deer came to munch every night. Room also had a larger than usual fridge. There is a great coffee shop right across... More 

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

All of us at Comfort Inn would like to thank you for your kind words! We strive to make each guests stay as pleasant as possible and we are very happy you enjoyed your stay with us and were able to take advantage of our wonderful location and wildlife! Thank you for your positive comments! More 

Midland, Texas
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Came in for one night before checking into our vacation home rental. The room was pretty nice, but the beds were like sleeping on rocks and the pillows weren't much better. Also, something weird about the elevators, but just going up to the 3rd floor almost seemed like a suicide mission as the elevator sounded like it would snap its... More 

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We very much appreciate and value your feedback. I am sorry that your were not happy with the beds and pillows on your recent stay. We do provide pillow top mattresses and have implemented the " Pick Your Pillow" program in which we provide both firm and soft pillows. As to the elevator, we recently had the belts changed out... More 

3 of 5 stars Reviewed 3 weeks ago

Nice mountain setting. Rooms were clean. Wireless service kept dropping. Bathtub dripped. Security doors on room and outside were nonfunctional or didn't close automatically. Pool was a little murky and hot tub jets couldn't be turned on by obvious means. Remote wouldn't turn on TV but did operate volume and channels. Continental breakfast was blueberry or plain waffles, coffee, and... More 

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We would like to thank you for taking the time to post your comments online. I would like to apologize for the various items that were not to your satisfaction. All items have been addressed and corrected. It is also unfortunate that you were not made aware of the secondary breakfast room just behind the front desk. In there we... More 

Albuquerque, New Mexico
Level Contributor
93 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This inn is centrally located in Ruidoso and is within walking distance of many shops and restaurants. Breakfast is 6:30-9:30 which is a little late for the business traveler. The desk and chair in my room was also not suited for work on the computer, the desk is unusually high and the chair wouldn't raise up high enough for comfortable... More 

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post a review regarding your recent stay with us! I do apologize for the breakfast times and room layout not being to your satisfaction. We do try to accommodate the needs of all types of travelers and hope that we can provide a comfortable and exceptional stay. We are glad that you enjoyed... More 

Las Cruces, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

microwave and fridge in the room along with coffee maker and hair drier. Room was clean. TV was a flatscreen and worked well. Bed was comfy.Hotel is walking distance to many eateries and bars. Will stay there again.

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you very much for your positive review! We are happy that you enjoyed the amenities provided and are very glad you will be returning as our guests again soon! More 

Houston, Texas
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 22, 2015

We had a third floor room - very quiet! Surrounded by trees! Semi-suite: 2 queen beds, partial wall, sofa area -- perfect for two adults and one teenage daughter! Clean, no bad odors. Not new, but not run-down. Nice beds, nice pillows. Breakfast (included) was NICE! AC in room worked just fine! Needed a small clip for the curtains, but... More 

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I am happy that you got to... More 

Clovis, New Mexico, United States
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 17, 2015

I've stayed here before but never on the south side of the property. It was so fun to look out the window and see deer in the vacant lot next to the building. Close to a walking/running trail and the beautiful upper canyon. Shopping so close there's no need for a car! Not to mention eateries with adult beverages.

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post such a positive review! I am very glad that you were able to enjoy the wonderful views of the trees and wildlife during this stay with us. It is always nice to hear when guests are able to take advantage of the great location and amenities provided. Looking forward to having you... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2015

Stayed here 4 nights & it was clean & well appointed. Served breakfast, but I wish the eggs were real. The location is perfect for tourists. Walking is possible to many restaurants & shops. Staff was friendly & courteous.

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We very much appreciate and value your feedback and will share your comments with our team. All of our staff strive to continuously improve the quality of our services. Thank you again for your time. It is always a pleasure to receive positive feedback. More 

L.A., CA
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 3, 2015

We only stayed one night, but the room that we were in was clean and comfortable. The room was reasonably priced and breakfast was included. Nothing spectacular, but if you are looking for a decent hotel at a good price, I would definitely recommend staying here.

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. More 

El Paso
Level Contributor
140 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed June 1, 2015

The Comfort Inn in downtown Ruidoso is located in a perfect place where you can park, check in and the just walk down a stairway right into the heart of Ruidoso. The location is well maintained and the staff very pleasant to deal with. While it is not an upscale hotel, it is very accommodating. There is a lot more... More 

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

All of us at Comfort Inn would like to thank you for your kind words! We strive to make each guests stay as pleasant as possible and we are very happy you enjoyed your stay with us and were able to take advantage of our wonderful location and amenities! Thank you For your positive comments! More 

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