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Comfort Inn - Midtown

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2709 Sudderth Drive, Ruidoso, NM 88345
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Comfort Inn - Midtown
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120 Reviews from our TripAdvisor Community

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Abilene, Texas
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We booked a last minute room for about $90, which we thought was a great price, compared to the Winter rates for a cabin. The room was clean & comfortable, but not fancy - just your basic room. The staff was very polite & they have a continental breakfast in the lobby in the mornings. Again, not fancy, but it... More 

Helpful?
Thank valsmithrealtor
Amarillo, Texas
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Secured one of the last 2 rooms available, and it was a suite on the end of the top floor. Very quiet and comfortable, the breakfast nook was well appointed and the selection was satisfactory. The parking lot leaves a little to be desired as it is very small and didn't seem large enough for the property.

Helpful?
Thank Wesley S
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for sharing your experience. We are happy you were able to secure one of our last rooms during the blizzard. We are also pleased that you enjoyed your quiet and comfortable room and your breakfast. We do apologize that you were not happy with our parking lot. I know it was crowded due to the blizzard. We do... More 

Albuquerque, New Mexico
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was comfortable, clean and quiet. The reception staff was often not present, and the breakfast could have used more attention (e.g. quite bare, low on coffee, etc.). Seemed a bit lonely in that respect. Still, we would stay there again.

Helpful?
Thank justusfromabq
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for sharing your experience and bringing the issue with the presence or lack of the front desk to our attention so we can remedy this issue. We are glad to hear you will be back. We look forward to seeing you again soon! More 

Gainesville, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 31, 2015

My family and I had spent 13 hours coming from Texas to Roswell after the Goliath storm. I had called this hotel and explained we were late, but we were still coming and to not cancel our reservation. I was told it was okay because "they" were opening the road from Roswell to Ruidoso within the next hour. However, the... More 

Helpful?
2 Thank Kim W
Christina G, Public Relations Manager at Comfort Inn - Midtown, responded to this review

We do apologize for the inconvenience of our policies to you. Guaranteed reservations are held until 7 am the following morning from the arrival date of a reservation. If a guest does not show, we do kick it in to a no show status and the room is placed back in our inventory. I do know this does nothing to... More 

Houston
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

Enjoyed our stay here! Huge room with comfortable warm beds. Great housekeeping that always make sure our room is well kept and tidied. Only drawbacks are the slow paced Internet connections and small breakfast area. But having said that, these aren't the reasons why you are here in Ruidoso! Go out and enjoy the snow and great scenery!

Helpful?
Thank TreasureTess
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for choosing Comfort Inn Ruidoso. We are pleased that enjoyed your stay. thank you for recognizing the staff. We look forward to accommodating you on your next trip to Ruidoso. Sharon More 

2 reviews
5 of 5 stars Reviewed December 28, 2015 via mobile

Once again, location, location and Loaction! Located in Mid Town area of Ruidoso, New Mexico with shopping centers at walking distance. A Starbucks coffee shop accross the street is a plus. The view of the mountain tops, OMG! The cozy home in the woods feeling that you get by the surrounding trees and hill side setting. And the free breakfast... More 

Helpful?
Thank George C
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for sharing your experience. We are delighted you enjoyed your stay with us and our convenient location to the local shops and Starbucks. We are also pleased that you enjoyed your breakfast. We hope to see you again soon! More 

Rio Rancho
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 28, 2015

We were very glad to reach our room after a cold, snowy, scary drive over the mountain to Ruidoso. Being greeted with nice, warm cookies was a plus! The clerk at the front desk was pleasant and helpful. Our room was clean and comfortable with plenty of light and outlets for charging devices. This property is in town close to... More 

Helpful?
Thank lcostlow
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We are pleased you made it safely to our little mountain town. Thank you for recognizing the front desk staff and the hospitality they provide. I'm glad you enjoyed the breakfast. Please come and stay with again at Comfort Inn Ruidoso. Sharon More 

nm
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 8, 2015 via mobile

Agree with other reviewers that the rooms could use some refreshing. It was disconcerting to have the front desk clerk photocopy my credit card (including security code). When asked why, she stated, "We usually make an imprint of the card but since yours is flat, we can't do that". She seemed oblivious to the fact that the " flat" card... More 

Helpful?
Thank nmbusytraveler77
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you so much for choosing Comfort Inn Ruidoso. I apologize that your expectations were not met. I do hope that you will give us the opportunity to accommodate you in the future. Sharon More 

Tucson, Arizona
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 6, 2015

One big plus for this Comfort Inn is its central location in town. We booked here because we thought it had been recently renovated--and while the lobby was appealing, the overall sense was that it felt small and somewhat poorly lit. Our room was quiet and clean, but the king mattress had definitely seen better days, and the bathroom towels... More 

Helpful?
Thank pamlaz
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for choosing Comfort Inn Ruidoso. More 

Texas
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 29, 2015

This is a very nice hotel for a visit to Ruidoso NM. Located close for shopping, restaurants, and the various attractions. Hot cookies in the afternoon. Very clean very quiet. Internet wifi was dependable. Very friendly and helpful staff. They went out of their way to be a friendly hotel. My husband and I travel a great deal. We have... More 

Helpful?
Thank edgars20132015
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

I'm glad the staff was so hospitable and you enjoyed your stay. We take pride in being courtesy and friendly. I do hope we can accommodate you in the future. Sharon Young GM More 

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