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Comfort Inn - Midtown

GreenLeadersBronze level
2.5 of 5
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2709 Sudderth Drive, Ruidoso, NM 88345
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Comfort Inn - Midtown
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Ranked #4 of 23 Hotels in Ruidoso
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
Tami A
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85 reviews from our community

Traveler rating
    31
    38
    12
    3
    1
See reviews for
25
26
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Even though the property was in the state of renovation it's very nice. Our room was completely redone. I never heard any noise from the construction. The pool was closed but they offered that we could use the pool at their sister property. We declined. The staff were super friendly! The property was very clean. Lot's of upgrades being added.

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post such positive comments! We strive to make each guests stay as enjoyable as possible. I have shared your comments with the staff and they join me in thanking you for your kind words. Thank you again for the feedback and we look forward to seeing you in the future! More 

Rio Rancho, New Mexico
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Second time at this hotel. Well located, clean, quiet. Two issues: the toilets are very low to the floor. If you happen to be older or have knee problems, best to ask for a handicap room and hope for a comfort height toilet. Really, I have never seen such low toilets at any other hotel. My other complaint is breakfast.... More 

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. More 

Los Lunas, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have stayed many times at this hotel. We come to town to see a performance at the Spencer Theater. They gave us room 205 this time. Most of the night was quite noisy with people walking and in the room next door. The floor was noticeably uneven in our room. There was a long black hair on the bottom... More 

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for posting your feedback regarding your stay at our hotel. All guest input is appreciated. I do want to extend my apologies for the noise issue and the problems with the bed. We strive to provide the best stay possible for each guest. I hope that the next time you are in the area, you will consider giving... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This is the second time we stayed at this hotel for a weekend stay. And again the do a great job on accommodating their guests. The room was clean. Good night time staff. The hotel is located almost in the middle of town. There are a lot of restaurant's that are close by. I would recommend this hotel.

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you so much for taking the time to post such positive feedback! We are very happy you enjoyed your stay and that the staff was accommodating and attentive to your needs. Thank you again for your comments and we look forward to having you back in the future! More 

Lubbock, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2015

My fiance and I are getting married in Ruidoso, NM, in September of this year. We have attempted to contact Comfort Inn Midtown to get a contract for cheaper hotel rates for our guests. Originally, we were told we would need to speak to the manager, Christina G, to assist us with this matter. After being told she was working... More 

Was this review helpful? Yes 4
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

I was first contacted by the mother of the bride while working a night audit shift and did explain our procedure for setting up a group block. She was informed that we would have to guarantee at least 10 rooms and have a credit card to hold those rooms before a group block and contract could be set up. A... More 

Patterson, Louisiana
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed February 16, 2015

Had a 6 person room. Constantly fighting to get enough towels and pillows. They seem to understand 4 people but not 6. Each day the eggs were burned at breakfast. One guy expected to run desk and breakfast bar. Mngt problem there. Parking is a big problem. Not enough room. Had to park at a bank next door

Was this review helpful? Yes
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post a review regarding your recent stay at our property! I do apologize if you had to request more linens for the room. Per our brand standards all rooms with 2 queen beds, even the ones equipped with sofa sleepers, are set up to accommodate 4 people, although we are always very happy... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

We wanted a hotel near the downtown so picked Comfort Inn and we were glad we did. The location was perfect for exploring the town. The room was very quiet and comfortable. I always appreciate having a comfy chair in the room to read and my husband liked the big desk to do so work on so we were both... More 

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post such positive comments! We strive to make each guests stay as enjoyable as possible. Thank you again for the feedback and we look forward to seeing you in the future! More 

Senior Contributor
33 reviews 33 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 25, 2015

Well, the room smelled clean. The pillows weren't comfortable. The tub was dirty. The bathroom sink drained extremely slow. The room was very spacious with two queens , and a sofa sleeper. Microwaves and mini fridges are available in the room which is very nice. The ice machine in the third floor either ran out of ice or didn't work.... More 

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post a review on your recent stay with us. I would like to thank you for the compliments on the room size and amenities. All rooms have the new "Pick Your Pillow" program and we provide both firm and soft pillows on all beds. I am sorry that you found neither to your... More 

Leavenworth, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

The rooms are getting up in age, but these guys have ALWAYS provided great service. From offering extra blankets up front to filling in as impromptu concierges, they have always made our stay comfortable and warm. Add the location, indoor pool and breakfast, you can't beat the value you pay for.

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

We very much appreciate and value your feedback and will share your comments with our team. all of our staff strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Our rooms were newly remodeled just under two years ago and received all new furniture drapes and carpets. We will be very... More 

Top Contributor
170 reviews 170 reviews
114 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 16, 2015

I have never been to Ruidoso before, so I was pleasantly surprised to find such a nice hotel in a downtown area. The breakfast was great with meat, eggs, sausage, gravy, waffles, yoghurt, fruit, coffee and juice. The staff was very congenial and helpful, especially Steve; you have a gem with him. The hotel is right in the middle of... More 

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Any and all feedback is always welcome but it is a treat to hear such positive comments! Thank you for taking the time to post your review regarding your stay with us. We are happy that you were so satisfied with our breakfast, staff service, and location that you have chosen to stay with us in the future. Thank you... More 

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