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All 24 Ruidoso hotels

Comfort Inn - Midtown

2.5 of 5 Hotel   |   2709 Sudderth Drive, Ruidoso, NM 88345
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Comfort Inn - Midtown
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Ranked #5 of 24 hotels in Ruidoso
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 5 weeks ago
travelingman62_11 Wichita Falls, Texas
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54 people have reviewed this hotel

Traveler rating
    15
    27
    8
    3
    1
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15
16
3
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Wichita Falls, Texas
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Check in was ok. First impressions of the staff not so great. Shortly after we checked in, Steve came on duty, he was awesome! We stayed here for three nights (two rooms) and he was our "go to man" for the entire visit. The rest of the staff from there we found real friendly. Pros: This hotel is conveniently located... More

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

I would like to thank you for posting your feedback regarding your recent stay. I would like to apologize for the lack of efficiency with the breakfast bar during your stay. It does get difficult to keep up when we have so many people enjoying breakfast at the same time. I have shared your comments with the staff to ensure... More

Lubbock
Top Contributor
55 reviews 55 reviews
20 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed March 1, 2014

First time I had visited Ruidoso in about 20 years and booked with this facility due to reviews and good price through my points program. Easy to locate, good location to things offered in midtown, easy walking distance to shopping if interested. My room was average sized and extremely clean. When I checked in I had a 3rd floor back... More

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Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you very much for taking the time to post such positive feedback and great compliments! I have shared your comments with my staff, and they join me in thanking you for your kind words. I am very glad we were able to accomodate you in correcting your reservation. We take pride in our hotel and the services we provide... More

Clovis, New Mexico
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2014

I chose this hotel because I have a membership with the hotel chain and they did not disappoint. First of all, this hotel is within walking distance of the shopping area, so I didn't have to drive anywhere during my stay! Secondly, the breakfast was delicious and well stocked. Thirdly, the staff on all shifts was friendly and helpful, answering... More

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to post a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More

San Antonio, Texas
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 19, 2013

We were on a long road trip when my husband got sick. He ate something the night before and was sick all night. We left Socorro, NM early in the morning in hopes of returning home. However, he was so sick we stopped in Ruidoso and the first place I saw was the Comfort Suites. I pulled in around 10:00am... More

Was this review helpful? Yes 1
Christina G, Manager at Comfort Inn - Midtown, responded to this review

Thank you for taking the time to provide us with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. More

Tucson
Top Contributor
83 reviews 83 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 24, 2013

This hotel is very good for the price and conveniently located. We stayed for one night and it was ruined by very noisy neighbors. We called down twice to see if something could be done but the hotel staff didn't quiet them down. We were bummed that we weren't able to get much sleep.

Was this review helpful? Yes 1
Christina G, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for posting your feedback regarding your stay at our hotel. All guest input is appreciated. I do want to extend my apologies for the noise issue with one of the other guest rooms. I was made aware of the situation and spoke with the guests in question, and was assured that the noise would not continue. I see... More

Las Cruces, New Mexico
Top Contributor
53 reviews 53 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 15, 2013

Our stay here was great! The room was comfortable with a nice view to the forest! The room was clean, there were a couple of items that I brought to the attention of the hotel staff. All was fixed in a timely fashion! The room was very quiet, tucked away, and more than enough room for the two of us.... More

Was this review helpful? Yes 1
Christina G, Manager at Comfort Inn - Midtown, responded to this review

We want to thank you for your positive feedback on your recent stay. I am very glad we were able to resolve any issues you had. We strive for each guest to have the most comfortable stay possible. I will share your comments with the housekeeping staff to ensure all facets of the room, including windows, are cleaned properly. Thank... More

Las Cruces, New Mexico
Top Contributor
76 reviews 76 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 15, 2013

During Horse Racing season, the prices in Ruidoso get real high. Keep that in mind. We had a rewards program that helped a lot in the cost department. The hotel was clean, quiet and has an excellent location for walking the "shopping" area of Ruidoso. A decent TV, a micorwave and a refrigator are nice. You don't go to Ruidoso... More

Was this review helpful? Yes 1
Paaru, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for the feeback on your stay at our hotel. We do receive a lot of positive comments on our location due to our close proximity to the historic midtown area of Ruidoso. We will share this comment with our house keeping staff to let them know they did a great job. Our goal is to make every guest... More

Lubbock, Texas
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 13, 2013

My husband and I stayed for two nights while playing golf nearby. The room was clean, except the carpet needed replacing not just cleaning. King-size bed was firm. Why are they using small square feather pillows? Bathroom was clean, air-conditioner could have used some Freon. Free breakfast was okay. Coffee not very good. Management staff was friendly and helpful to... More

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Paaru, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for posting your feedback regarding your stay at our hotel. We value all guest input. All of the room carpet was changed with new carpet at the end of 2012. The pillows are according to franchise brand standard. Our franchise has changed the pillow standard with two types of pillows. We will have both soft and firm pillows... More

Covington, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 11, 2013

This was a great motel the room was big vary clean bath same.Big new bed & flat screen TV.Breakfast was good the lady at the front desk was vary friendly. All shops & food just up the street.If you are a smoker their is no smoking outside you have to smoke in your car or the bus in town.great stay

Was this review helpful? Yes 2
Paaru, General Manager at Comfort Inn - Midtown, responded to this review

We want to thank you for the feedback and the great compliments. Our staff's goal is to make every guest exeperience at our hotel as best as possible. Our location does provide a unique oppurtunity for guests to walk from the hotel to various shops, restaurants, galleries, and lounges. We want to clarify the smoking ban is temporary and is... More

El Paso, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2013

I am a Choice Hotels Diamond Member which means that I travel quite a lot for business in one year. In order to achieve Diamond status a member must stay at Choice Hotels at least 40 times per year, however I average over 100 hotel stays per year. This means that I am pretty savvy when it comes to hotels.... More

Was this review helpful? Yes 1
Paaru, General Manager at Comfort Inn - Midtown, responded to this review

Thank you for the great detailed review. We value your feedback. I am sorry to hear about the internet problems. We have internet speed of 12 Megs at the hotel. We also have a company that monitors our wi-fi 24-7 for outages on access points. We also have a toll free number that guests can call if they encounter any... More

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Additional Information about Comfort Inn - Midtown

Also Known As:
Comfort Inn Ruidoso
Ruidoso Comfort Inn
Address: 2709 Sudderth Drive, Ruidoso, NM 88345
Phone Number:
Location: United States > New Mexico > Ruidoso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ruidoso
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn - Midtown 2.5*
Official Description (provided by the hotel):
Welcome to the comfort and convenience of Comfort Inn in the beautiful midtown shopping district of Ruidoso. All of our rooms have been recently renovated in 2012. We are a 3 Times Gold Award winner from Choice Hotels. Each morning awake to our in-room coffee, or indulge yourself in our Complimentary HOT Breakfast. After a day at the nearby Ruidoso Downs Rack track or a day at the Ski Apache ski slopes, unwind in our indoor heated pool and spa. The Comfort Inn of Ruidoso also features a fitness center, guest laundry and complimentary internet. Our suites include: Sitting area, 2 TV sets and all of our Deluxe rooms are equipped with microwave, refrigerator, iron and ironing board, hair dryers, two-line data port phones, AM/FM clock radios, in-room coffee makers and in-room safes. ... more   less 
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