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Holiday Inn Express Roswell

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2300 N. Main, Roswell, NM 88201
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Holiday Inn Express Roswell
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109 Reviews from our TripAdvisor Community

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Ames, Iowa
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Overnight in Roswell on our way to Carlsbad Cavern. Clean, comfortable Holiday Inn Express. Mcookies and lemonade on arrival. Within an easy walk to several restaurants. Ask for a room on the quiet side of the hotel with a new mattress.

Helpful?
Thank Sarah M
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell for your stay. We appreciate your review and thank you so much for taking the time to share it. We hope that we see you again soon and until then we wish you safe and happy travels! More 

Channahon, Illinois
Level Contributor
86 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was large- nice and clean. Could use a little updating and maybe a new mattress. Outside card reader did not work and had to walk to front entrance every time. Front desk staff very nice. Not bad for an overnight stay.

Helpful?
Thank lovesaroadtrip
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell for your stay. We would like to thank you for your review and the time you spent to share it. We have purchased all new mattresses and will have them all in by February. The card reader has been repaired as well. We hope that if you... More 

Collinsville, Il
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our bus tour took us to Roswell where we spent two nights. The rooms were very pleasant with good beds. Tub/shower/toilet separate from sink area. Amenities include flat screen TV, refrigerator, microwave, coffee maker, hair dryer and free wi-fi. The breakfast is excellent with lots of choices, including yogurt and fresh fruit. There is an indoor pool, spa and well-equipped... More 

Helpful?
Thank Roy W
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell for your stay. We are so happy that you had a great experience and you enjoyed your time in Roswell. We sincerely appreciate your review and the time you spent to share it. Thank you again and we wish you safe and happy travels. More 

2 reviews
5 of 5 stars Reviewed December 7, 2015

Place is great, clean and cozy. Staff was amazing, especially the girl that was there when we checked in late on Saturday, so helpful. She really went above and beyond, her name started with an "A", sorry I can't remember it. Totally gonna stay there again. Pool is nice and warm. Kids had a blast swimming.

Helpful?
Thank Holly O. E
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell for your stay. We are so happy that you had an excellent experience and we will share your wonderful comments with the staff. Thank you for taking the time to share your review and we hope to see you again soon. Please travel safe and enjoy your... More 

Huntington Beach, CA
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 2, 2015

Ok, I'm not sure if it's just my bad luck on this trip. The room was in excellent order and everything was super clean so no complaints there. Staff super friendly and breakfast was great. They even have a nice lobby with a fire place and some couches that is inviting to relax in and read a book or check... More 

Helpful?
Thank Jim S
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with us. Your willingness to share your thoughts with us is genuinely appreciated. We are so sorry that you had these issues, we work hard to ensure a great experience and apologize for letting you down. We have noted on your profile that you prefer the... More 

Albuquerque, New Mexico
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

We booked our room at the last minute; and were looking for a pet-friendly hotel. This HIE was just what we needed. We found the staff to be helpful and they recommended a great restaurant for dinner. They room layout wasn't my favorite...having the sink outside the BR...and the location of the refrigerator and microwave on the far side of... More 

Helpful?
Thank MauiGirl107
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you for staying with us. We really appreciate your review and the time you spent to share it. We are always happy to accommodate pets as we know they are family too. We hope to see you again soon and until then we wish you safe and happy travels. More 

Windsor, Canada
1 review
5 of 5 stars Reviewed October 27, 2015

I'm not one to write reviews, but for this hotel I had too. Having stayed in other hotels in Roswell - don't waste your money or time elsewhere - this is where I would recommend. Service was above and beyond at this hotel! Hotel itself is clean and comfortable but it was the staff that has turned me into a... More 

Helpful?
Thank TMH2222
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & suites Roswell. We are so touched by your wonderful words and the staff is so happy that you mentioned their service. It is our first priority to make you as comfortable as possible and we are so proud of all our employees who made your stay memorable. Please come... More 

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed October 12, 2015

My stay here was amazing! Everyone from Reservations Isabel, Santana, Carmen in housekeeping Lilly, and Christina from the Breakfast area were pleasant and amazing! The maintenance man Alfredo was also awesome!! I may have forgotten to mention some names but they are a very awesome team!! I will be staying again and recomending it to others. The best part of... More 

Helpful?
Thank Priscilla R R
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for your wonderful comments. The entire staff thanks you for staying with us and for your recognition of their efforts. We appreciate you so much. We hope you do come back and visit soon and until then we wish you safe and happy travels. More 

Orlando
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed October 10, 2015

Thankfully, I only booked this hotel for one night. The rooms are dated and in need of renovations. The A/C unit was really loud and woke me up every time it kicked on during the night. For the price, I expected more from this hotel. I didn't feel that it was up to the HIE standards. The breakfast was very... More 

Helpful?
Thank OrlandoGator
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. We are committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short... More 

McKinney, Texas
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 20, 2015 via mobile

A good stay - not great, but I would stay again. The overall hotel was fine, the three star rating is for the little things... Toilet runs, tub drain slow (I hate standing in water while taking my shower 😞) the fitness center was closed. On the plus side, it is next to NMMI and has a nice grill area... More 

Helpful?
Thank wrldviewer
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for staying with us. We appreciate your comments and the time you took to share them. We apologize for the issues you had. Even if they were little things they should not have happened. We are committed to providing the best service and guest experience possible and sincerely regret we fell short in this instance. We... More 

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