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Holiday Inn Express Roswell

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2300 N. Main, Roswell, NM 88201
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Holiday Inn Express Roswell
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Holiday Inn Express Roswell
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90 reviews from our community

Traveler rating
    33
    27
    15
    4
    11
See reviews for
28
24
3
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland, Tennessee
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We were placed in a nice, large suite and were pleasantly surprised by the size and convenience for the price. The front desk staff was excellent, helping us with our questions and offering suggestions for places to eat. Room was comfortable and quiet -- just what we needed!

Was this review helpful? Yes
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell for your stay. We sincerely appreciate your great review and thank you so much for taking the time to write it. We hope that you will come back soon and until then we wish you safe and happy travels. More 

Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 3 days ago NEW

I've stayed at many Holiday Inns and have been satisfied with all of them. This one didn't fall short, however there where a few things that I found needed attention. Our room was cheap and spacious, but smelled like smoke. This was supposed to be a non-smoking room. They fixed it real quick and were and it wasn't noticeable. The... More 

Was this review helpful? Yes
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell for your stay. We appreciate your wonderful comments and thank you for taking the time to share them. If you are ever in our area in the future we hope to see you again. Until then we wish you safe and happy travels More 

Mesa, AZ
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We loved everything about this hotel. No, it is not a lap of luxury, big town place (which is usually where I would go with 5 stars), but it was very clean and comfortable. They have a nice free breakfast spread. The staff was most welcoming and available. They were very helpful in directing us when we asked questions. The... More 

Was this review helpful? Yes
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Roswell for your stay. We are delighted that you had a wonderful experience and our staff was helpful. We appreciate the time you spent to let us know how we are doing and we hope to see you again soon. Until then we wish you safe and happy travels. More 

Florida
Top Contributor
106 reviews 106 reviews
31 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is your average HIE. The rooms and furniture are getting a bit dated/worn. The rooms are spacious and reasonably clean (not super clean). The check-in person is outstanding. She is friendly, accommodating, and very customer oriented.

Was this review helpful? Yes
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

We want thank you for choosing us and for taking the time to share your experience. We are pleased that our staff exceeded your expectations but sincerely apologize that the rest of your stay did not. We hope that you continue to stay at IHG hotels and hope that you give us another try if you are in our area... More 

Mobile, Alabama
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 4 weeks ago

I traveled to this hotel for work. I was there for 4 days and nights. The appearance and cleanliness was good. However the room was not that great. I had problems with my toilet not flushing and had to get the plunger from the lobby, which was really embarrassing. When I brushed my teeth I could smell sewage from the... More 

Was this review helpful? Yes
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with us. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your comments have been reviewed by the hotel’s management and appropriate... More 

Travelers are raving about these Roswell hotels

Dallas, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our firs impression of this hotel was excellent! The lady doing the check-ins at the front desk was very polite and helpful! Our room was clean and I was super excited to see that it came with a microwave and a bag of popcorn! The A/C unit was fairly loud and we had to turn the TV up each time... More 

Was this review helpful? Yes
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell for your stay. We appreciate your kind words and we are so happy that you had a wonderful stay. Please come back and visit whenever you are in the Roswell area and until then we wish you safe and happy travels. More 

Top Contributor
55 reviews 55 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 8, 2015

Very clean spacious rooms. .comfortable beds. Neat sci fi decor. But breakfast not as good as others. What was there was very good but juice machine empty all types. Only fat free milk. Out of sausage. Bread almost empty. Maybe off day or morning rush. Don't judge too harshly still overall good...

Was this review helpful? Yes
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you for choosing our hotel for your stay. We are truly sorry about the issues you encountered with breakfast and will use this information to make sure a situation like this does not happen again. We hope that in the future you will give us another opportunity and until then we wish you safe and happy travels. More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

Upon arriving i was greeted by Dolores. This property was clean and pleasant. It offer all the amenities needed by guest. It has extra parking in the back for any size vehicles. Everything is within walking distance. Enjoyed my stay . Will return.

Was this review helpful? Yes
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell for your stay. We are so appreciative that you took the time to share your excellent experience and we look forward to your return. Until then we wish you safe and happy travel. More 

Grand Blanc, Michigan
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 26, 2015 via mobile

We got in late and the lady at the front desk was very nice. She was polite and courteous. The hotel was clean. We couldn't really have a breakfast because most everything was gone. They were supposed to have pancakes but there was none. The coffee was luke warm (yuck) and the food was almost gone. We arrived at the... More 

Was this review helpful? Yes
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express Roswell for your stay. I want to apologize for your breakfast bar experience and to let you know that this is not typical for us. We take comments like this seriously and will work hard to ensure it dose not happen again. I am pleased that your room and our... More 

Milwaukee, Wisconsin
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 17, 2015

Fantastic! Manager and desk person were super. Room was great. Big room with mini fridge and microwave. Big hot breakfast with many options. I noticed a indoor pool, hot tub and sauna but unfortunately didn't have time to use them. Bed was very comfortable and I even had a balcony over looking the street.

Was this review helpful? Yes 2
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell. We really appreciate the wonderful comments and the time you took to let us know how we are doing. We hope to see you again soon, but until then we wish you safe and happy travel. More 

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