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All 25 Roswell hotels

Holiday Inn Express Roswell

2.5 of 5 Motel   |   2300 N. Main, Roswell, NM 88201
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Ranked #14 of 25 Hotels in Roswell
A recent review
5 of 5 stars Reviewed September 23, 2014
laura s San Diego, California
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74 reviews from our community

Traveler rating
    29
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    12
    2
    9
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24
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 10, 2014 via mobile

My husband and I travel ALOT. We stay at HIE about 90% of the time. This property was not up to the expectations I normally have for Holiday Inn nor Holiday Inn Express. The lobby is very tired looking and in bad need of a facelift. The rooms although small were in OK condition. The hall and elevator (we stayed... More

Was this review helpful? Yes
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Please accept our sincere apologies that your stay was less than satisfactory. More

San Diego, California
1 review
5 of 5 stars Reviewed September 23, 2014

My first time to Roswell I had booked online and when I flew in some very nice people who were on the flight with me offered me a ride to the hotel. When I got there I found out I had actually booked at a different Holiday Inn further away from where I needed to be. I had not gotten... More

Was this review helpful? Yes
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell. We are very happy that your stay exceeded your expectations. The entire staff thanks you for taking the time to recognize their efforts and we all appreciate your very kind words. We look forward to your next stay. More

Pflugerville, Texas
Top Contributor
58 reviews 58 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 19, 2014

As usual this Holiday Inn was on par with the rest of the many IHG Hotels I have stayed at. I am a member of the IHG Rewards Club and am always treated well by the staff. The breakfast room in the rear was a little odd shaped but that didn't affect the breakfast or our stay there. Overall a... More

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Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites for your stay. We really appreciate your feedback and are so happy that you took the time to let us know how we are doing. Please come back anytime you are in our area. More

Pinedale, Arizona
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 27, 2014

This hotel is great. Everyone I encountered was very nice and accomidating. Josh at the front desk was awesome. The hotel itself is beautiful. I love the t.v.'s at all the boths in the restaurant. It has a ritzy feel and makes you feel spoiled.

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Watsonville, California
2 reviews
5 of 5 stars Reviewed August 1, 2014

I stayed at the Holiday Inn Express during my short vacation while visiting Roswell, NM and just loved the service and room. I was happily greeted by the front desk staff and was offered to have breakfast at the breakfast bar. I definitely recommend this hotel. I will be coming back on my next trip to Roswell. I also loved... More

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Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the Holiday Inn Express & Suites Roswell for your stay. We appreciate the wonderful review and the time you took to write it. Weam pleased that we exceeded your expectations and look forward to your return visit. More

Jacksboro, Texas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 29, 2014

We rolled into town during a thunderstorm and just wanted to get off the road for the night. My wife called ahead and asked the rate for a suite that would accomodate 6 people. She was told $134.99 + tax. She then asked about military rates and was quoted $83. That is a $52 discount! When we arrived, we were... More

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Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Roswell for your stay. We appreciate your business and we appreciate the time you took to let us know how we are doing. Thank you for your service and Happy travels. More

Hayling Island, United Kingdom
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed July 11, 2014

Stayed here in June as part of a self-drive tour arranged through a UK firm, Trailfinders. They pre-book and pre-pay everything and give you a Voucher to give to the hotel- worked fine throughout Arizona and New Mexico except for here. Apparently the Manager didn't recognise the voucher, so she took the fee off my credit card, meaning I'd paid... More

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Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

I am very sorry you feel this way but this hotel is not affiliated with the service you used. Your reservation was not guaranteed and we had no way of getting paid. You were informed at check in that you needed to provide payment and that is why we charged your credit card. Only after you called the service you... More

Unadilla, New York
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 28, 2014

Stayed at this hotel the week of June 16th. Helpful staff- they even have a small assortment of UFO related gifts available. Fine breakfast. Applebee's is located about 50 yards from the hotel with multiple places to eat very close by. Save some money and stay in Roswell vs the higher prices 80 miles away in Carlsbad if that's your... More

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Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for staying at the Holiday Inn Express & Suites Roswell. We really appreciate you taking the time to review us. We are happy that we exceeded your expectations and we would like to welcome you back any time you are in our area. More

El Paso, Texas
1 review
5 of 5 stars Reviewed June 23, 2014

An excellent property, staffed by a very professional and personable staff which was very helpful answering any question and going the extra mile to to ensure a comfortable stay and a delightful atmosphere. The person in charge of food service at the full breakfast bar (Antonia) was especially helpful and went out of her way to assist each any every... More

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Cypress, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 20, 2014

This was a very nice property, very clean and well maintained. The staff was very friendly and accommodating, and they even had cookies and lemonade out in the early evening. Definitely a must stay if you are ever in Roswell.

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Additional Information about Holiday Inn Express Roswell

Address: 2300 N. Main, Roswell, NM 88201
Phone Number:
Location: United States > New Mexico > Roswell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Roswell 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Roswell Hotel Roswell
Holiday Inn Roswell
Roswell Holiday Inn

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