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BEST WESTERN Sally Port Inn & Suites

#10 of 25 Hotels in Roswell
Certificate of Excellence
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2000 North Main Street, Roswell, NM 88201
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BEST WESTERN Sally Port Inn & Suites
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287 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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  • Spanish first
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English first
  • All months
    (287)
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    (72)
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There are newer reviews for BEST WESTERN Sally Port Inn & Suites
See the most recent reviews
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 28, 2013 via mobile

Best chain hotel I have ever stayed in.. Spotless/ great breakfast. I never eat a meal in the room when staying at a chain hotel as it never feels comfortable or clean but I did for the first time at this hotel. Run to this hotel!

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Happy Holidays" We appreciate your patronage and look forward to your next visit with us at the Best Western Plus Sally Port Inn. Travel Safe. Robert Lee/General Manager More 

Las Cruces, New Mexico
Level Contributor
75 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed November 26, 2013

I traveled to Roswell for business and booked this through Priceline. It is definitely not a Best Western "Plus". The front desk personnel was nice and friendly, although there were several people hanging out by the desk. The room I stayed in was room 104. Big room with a king size bed. There was significant dust on the nightstand and... More 

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

Thank you for taking the time to offer such a constructive comment about your recent visit. We have addtressed your concerns with the department managers. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Happy Holidays. Robert Lee/General Manager More 

Yucca Valley, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 26, 2013

Nice rooms, very good breakfast, excellent service. I left an mp3 player in our room during a recent stay. After a call to the desk and verification that housekeeping had found the player, I requested that the player be mailed to me. It arrived very promptly. Kudos to Manager Robert E. Lee and his staff for making one forgetful traveler... More 

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You" so much for your comments regarding your stay with with us at the Best Western Plus Sally Port Inn, we allays love to hear feedback from our valued guest. Happy Holidays More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 14, 2013

The decor of the hotel was nice and all of our stay was pleasant except that Foxnews was the only channel on in the breakfast room. I asked to have this offensive channel changed to a more neutral one but was told that it was the only news channel available. For that reason, I would never stay at this hotel... More 

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

We appreciate your patronage. I have investigated your comments and have taken step to but half the lobby TV's on CNN. I can assure you we will do everything we can to make your stay a comfortable and happy one. Travel Safe. Robert Lee/General Manager. More 

Springfield, Mo
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed November 7, 2013

This place was just ok. I got a good deal on priceline. The restaurant and bar are closed due to renovation. The bathroom was not quite clean when we checked in. The towels were cheap not soft and fluffy. I will say the beds were comfortable also the hotel had a nice pool area. There is an Applebees in easy... More 

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You" We look forward to seving you again next time you find yourself in Roswell, NM. Your business is very important to us at the Best western Sally Port Inn. Happy Holidays. Robert Lee/General Manager More 

Greensboro, North Carolina
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed November 5, 2013

On our way from Albuquerque to Carlsbad Caverns we decided to stay over in Roswell because hotel cost is a lot more reasonable in Roswell. Carlsbad Caverns is incredible, but I didn’t realize the draw for tourists was so strong that it doubled the cost of hotel rooms. About 53 years after my last visit to the caverns, I found... More 

Was this review helpful? Yes 1
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You" for your response regarding your recent stay with us at the Best Western Plus Sally Port Inn and I am pleased that our team was able to provide you with excellent service and we look forward to welcoming you back in the future. Travel Safe. Robert Lee/General Manager More 

Tucson
Level Contributor
138 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed October 22, 2013 via mobile

Was very pleasantly surprised to see the hotel as it exceeded my expectations. The lobby was impressive and the swimming pool area was very spacious and nice. The room was large and very comfortable. The location was excellent and was within a mile or two of all places on interest within the city of Roswell.

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You" for your response regarding your recent stay with us. We hope you can return soon for another pleasant stay. Travel Safe. Robert Lee/General Manager More 

Port Charlotte, Florida
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 20, 2013

Had not stayed at the Sally Port in a number of years because we were living in Roswell. Now we went to pick up some belongings in a UHaul and chose to stay overnight at the Sally Port. The service is still good and they have done a nice job updating the building. The bed was VERY comfortable. Too bad... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You" I am pleased to learn you found your time at the Best Western Plus Sally Port Inn enjoyable. We hope you can return soon for another pleasant stay. Have A Fun Trip. Robert Lee/General Manager More 

Melbourne, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 18, 2013

This hotel has some really good points such as the large, spacious rooms, comfortable bed and unlike some other reviewers, we found it to be very clean. The breakfast was pretty average and the location OK but some things were annoying such as the ridiculously loud sound coming from the vent in the bathroom. It was unbearably loud and was... More 

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

We appreciate your patronage and look forward to serving you again next time you find yourself in the Roswell area. Travel Safe. Robert Lee/General Manager More 

roswell
1 review
4 of 5 stars Reviewed October 7, 2013

this is a nice hotel and the accomodations are family friendly. The breakfast bar was outstanding and had something for everyone. the staff works hard to ensure your stay will be a happy one. It will be even better once the hotel restaurant is finished with the remodeling project. Remember to park in the front though because of golf balls... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You" We look forward to serving you again next time you find yourself in the Roswell area. Travel Safe and have a fun trip. Robert Lee/General Manager More 

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