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Best Western Sally Port Inn and Suites


Hotel class 3.0 of 5
2000 North Main Street, Roswell, NM 88201
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Reviews you can trust

50% Recommend
3.0 of 5 stars 21 reviews
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1 of 5 stars
Steffie22   18 contributions
Montreal
Sep 22, 2009 | Trip type: Couples

I stayed at this hotel following the good reviews I read. In a few words, I would say that I hated everything about this hotel and I regret that I ever stayed there. The room we were given had a window overlooking the atrium, so little natural light came into the room. The rug was old and dark, the bed... more

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5 of 5 stars
newmexicoaggie   2 contributions
Las Cruces, New Mexico
Jul 28, 2009
1/1 found this review helpful

I had read the reviews on Trip Advisor and was a bit conflicted about staying at the Sally Port Best Western when I traveled to Roswell for my 45th high school reunion July 24 and 25. I am so glad I listened to the positive reviews and ignored the others. Because I work for a state university, I qualified for... more

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4 of 5 stars
cruiser_jim   4 contributions
Plantation, Florida
Jun 28, 2009 | Trip type: Couples

There were some very poor reviews on TA and I tried to read between the lines. I made the reservation and hoped for the best. The hotel is currently having renovations and there were construction noises in the morning. They were not early and were not so loud that they disturbed us. The pool was closed for maintenance which didn't... more

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2 of 5 stars
monkeymind505   6 contributions
Albuquerque, New Mexico
Feb 14, 2009

Yuk! We found the room with crushed and whole pretzels on the carpet..sock lint or people debris around the bed...was the carpet vacuumed after the last guest??? There were hand smears and a gob of spit on the room window. I reported the offenses to the front desk, no other rooms were avaliable and housekeeping was gone for the day.... more

Management response from
sallyport1, General Manager

We here at the Sally Port Inn sincerely appreciate the feedback of those who have stayed with us. I have shared this feedback with our Housekeeping manager and crew. We are continually striving to provide the cleanest environment possible for our guests and we take all comments to heart. We view all feedback as a challenge to improve in the...

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2 of 5 stars
ag226464   2 contributions
brownsville, tx
Dec 6, 2008 | Trip type: Business, Solo travel

After checking into this hotel on/about October 3, 2008, I moved out of the Best Western Sally Port Inn/Suites on November 20, 2008 after having money stolen from my personal belongings on at least two occasions. Even though I had written down the exact dates of the thefts and gave this information to Roswell Police (whom are quite worthless, except... more

Adequate
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3 of 5 stars
yawninglion   4 contributions
Albuquerque, New Mexico
Sep 27, 2008 | Trip type: Business

Clean. Undergoing renovations, so some folks had great rooms; others were mediocre; and some were terrible. Mine was average. The pool deck is INCREDIBLY slippery - very dangerous! Be careful when using pool/spa. Solidly mediocre. more

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4 of 5 stars
kokicmp   16 contributions
Iowa
Apr 13, 2008 | Trip type: Family

The complementary breakfast was good with eggs, potatoes, and fruit. The motel had a large atrium with a swimming pool. The pool wasn't warm enough to entice me, but looked enjoyable for the kids. more

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1 of 5 stars
jheckers   1 contribution
Denver, CO
Aug 29, 2007 | Trip type: Business, Couples
2/3 found this review helpful

We just returned from visiting friends and doing business in Roswell NM and stayed at the Best Western Sally Port Hotel, which Hotwire rated as a 3.5 star hotel. It was not even a one star hotel. The hotel was filthy to begin with. When we arrived at 9 PM on a Friday, our reservation and payment information had been... more

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3 of 5 stars
LovePgh   33 contributions
Albuquerque, New Mexico
Aug 4, 2007 | Trip type: Business

Book this hotel if the amenities outside of the room are more important than the amenities in the room. They have a very nice indoor public area that contains a swimming pool, hot tub, gazebo, and exercise room (upstairs), along with a beauty salon and golf pro shop. This makes it great for families or other groups that wish to... more

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5 of 5 stars
cz4   3 contributions
houston
Jul 5, 2007 | Trip type: Family
1/1 found this review helpful

This hotel was my family's favorite on a two week vacation to Colorado. It was clean, fast check-in, pool and spa were big, room was very spacious, quiet, and breakfast bar was out of this world! You get a lot for your dollar. Very family friendly! You won't be disappointed. more

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Best Western Sally Port Inn and Suites Also Known As

  • Best Western Roswell
  • Roswell Best Western
Address: 2000 North Main Street, Roswell, NM 88201