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All 25 Roswell hotels

BEST WESTERN Sally Port Inn & Suites

3.0 of 5 Hotel   |   2000 North Main Street, Roswell, NM 88201
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Ranked #8 of 25 hotels in Roswell
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
tandski Albuquerque, New Mexico, United States
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137 people have reviewed this hotel

Traveler rating
    54
    49
    21
    8
    5
See reviews for
59
28
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Albuquerque, New Mexico, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for our home base over three nights to be our home base for exploring Carlsbad Caverns and Roswell. The rooms are basic but updated and comfortable. The hot and cold breakfast was great, especially with the kids. The pool is large enough with a great courtyard area. The staff was nice, especially the housekeeping crew. Overall, we didn't... More

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Detroit, MI
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty standard stay. We stopped here on the way to Carlsbad (I would suggest staying in Roswell if headed to the caverns!) And it had comfy beds. The TVs were in an awkward spot, but nothing to worry about. Good value.

Was this review helpful? Yes 1
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You" I am pleased to learn you found your time with us enjoyable. The Carlsbad Caverns are so much fun. Have a good safe trip. Robert Lee/General Manager More

Del City, Oklahoma
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly and helpful. The beds where AMAZING. Best nights sleep I have had in years. The room was clean and well organized. The whirlpool was a lifesaver after a long drive. Very quite hotel that is well maintained.

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Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You" I am delighted to learn you had a wonderful stay with us and our staff was able to provide you with excellent service. We look forward to your next visit with us at the Best Western Sally Port Inn & Suites. Have a fun trip. Robert Lee/General Manager More

bremerton, United States
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Located next to a golf course. We were not told at check in. Within the first three hour there our new car window was smashed in the parking lot. As a customer of the hotel you are on your own to get the repairs done. The golf course will tell you they were there first and too bad. Do not... More

Review collected in partnership with Best Western

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Robert L, Guest Relations Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

Thank you for taking the time to offer such a constructive comment about your stay. This is new to us and we will investigate and take corrective action. Guest Relations Manager More

Denver, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a well-appointed hotel that could not figure out why the Internet service wasn't working, which was a major inconvenience. Otherwise, a good value. Clean rooms, comfortable, with a nice indoor pool area and sauna.

Review collected in partnership with Best Western

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Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You" We appreciate your patronage and for your taking the the time to write comments concerning your stay with the Best Western Sally Port Inn & Suites. Please keep in mind an open invitation to stay with us next time you are in enchanting Roswell NM. Travel Safe. Robert Lee/General Manager. More

Granger, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This Best western has large comfortable rooms and beds. Everything was satisfactory. Our room faced the big inside courtyard which was not a great view but it was quiet for a one night stay! Very large conference center but well organized. Breakfast was early but easy to access. Typical choices at the breakfast, but clean and well presented.

Review collected in partnership with Best Western

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Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

Thank You. We look forward to serving you again next time you find yourself in the Roswell New Mexico area. Travel Safe. Robert Lee/General Manager More

Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

We rented 2 rooms, and both rooms, the A/C was not cooling. One of the rooms, when we entered the room, it was about 90 F. The room cleaning didn't set things up properly. We were too lazy to complain to move room, since we didn't want to pack all our stuff to move. So we stayed there, but could... More

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Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

Thank you for your response regarding your visit to the Roswell Best Western Sally Port Inn & Suites. I have addressed your concerns with are engineering and house teams. I apologize and ask that you allow us the opportunity to redeem ourselves. Please call me at #575-622-6240, Robert Lee, General Manager and I will do everything I can to make... More

Ada, Oklahoma
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

The beds are EXCELLENT!!!! I slept like a baby all 3 nights we were there! The rooms feel pretty clean! Although, we did find the window had handprints and mouth prints on it and of course a couple of hairs in the tub, but overall excellent! The breakfast was very good!!!! Waffle maker, eggs, sausage or ham, cereal, muffins, toast,... More

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Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You". We appreciate your taking the time to leave your comments. We appreciate your patronage and hope we will see you soon. Spring is in the air. Travel Safe. Robert Lee/General Manager. More

San Antonio, TX
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 9, 2014

This hotel was a great surprise! We had traveled all evening and just needed a place to rest for the night. However, what we found was a very clean, beautiful property where we enjoyed a good breakfast, a nice swim and hot tub and exercise session. We loved it. The beds were king sized, there was a living room area,... More

Was this review helpful? Yes 1
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You" for your comments concerning your stay at the Best Western Sally Port Inn & Suites. I am delighted to learn you had a wonderful stay with us. Tell we meet again. Robert Lee/General Manager More

Albuquerque, United States
1 review
5 of 5 stars Reviewed March 8, 2014

I have stayed at allot of Hotel in the past year and I must say this is one of the best yet. It has everything you need without having to go far. The rooms are clean, breakfast was great, and you get allot for the money you pay.I go to Roswell, NM every two weeks and I must say I... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN Sally Port Inn & Suites, responded to this review

"Thank You" so much for your time and comments about your stay with us. Your business is important to the Best Western Sally Port Inn & Suites. We look forward to your next stay. Travel Safe. Robert Lee/General Manager. (575) 622-6430 More

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Additional Information about BEST WESTERN Sally Port Inn & Suites

Also Known As:
Best Western Roswell
Roswell Best Western
Address: 2000 North Main Street, Roswell, NM 88201
Phone Number:
Location: United States > New Mexico > Roswell
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Roswell
#7 Family Hotel in Roswell
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Sally Port Inn & Suites 3*
Official Description (provided by the hotel):
Visit this Roswell, New Mexico hotel and enjoy contemporary accommodations conveniently located near many of Roswell's most popular attractions.The BEST WESTERN Sally Port Inn & Suites offers exemplary services and accommodations that will make guests feel right at home. Hotel guests will enjoy such elegant touches as oversized guest rooms and suites, complimentary breakfast, morning paper and cable satellite television with HBO®. Additional hotel conveniences include high-speed Internet access, indoor pool, fitness center and a hot tub/spa. With over 5,000 square feet of Banquet and Meeting space, the Sally Port Inn & Suites can accommodate functions of varied sizes.The BEST WESTERN Sally Port Inn & Suites is just ten miles from the Roswell Airport and an airport shuttle is provided. Popular Roswell attractions such as the UFO International Research Museum and the Roswell Museum and Art Center are just a few minutes away. For guests wishing to venture a little farther, this hotel's staff can assist with trips to visit the Old West at Billy the Kid Country, Living Desert State Park or the natural wonders of the world at Carlsbad Caverns.Come visit the BEST WESTERN Sally Port Inn & Suites where the attentive staff is anxious to welcome guests to the "All American City" of Roswell, New Mexico. ... more   less 
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