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All 25 Roswell hotels

BEST WESTERN El Rancho Palacio

2205 North Main Street, Roswell, NM 88201
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Ranked #5 of 25 Hotels in Roswell
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
David H roswell nm., United States
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182 reviews from our community

Traveler rating
    76
    69
    24
    7
    6
See reviews for
52
53
13
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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roswell nm., United States
1 review
3 of 5 stars Reviewed 1 week ago

over all a clean motel. the bathroom design was poor. the sink area was to big for for its area. the sink table was too large so when one would wash water would accumulate on top and eventually on the floor. room to small for furniture.all though the room size was adequate.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review, I am pleased to hear you found your room clean and up to your standards. We will certainly take your comments about the bathroom design into consideration for our next remodel. We look forward to serving you again in the future. Sincerely, Crystal Lewis Manager BEST WESTERN El Rancho 575-622-2721 More

Phoenix, AZ, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel is close to New Mexico Military Institute. I could hear the bugle. Within walking distance to school and food. Room was clean and adequate. Standard Best Western quality. Parking is small and tight.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review. One of my most favorite things to hear while growing up in Roswell was the bugle for NMMI on a quiet evening. We are conveniently located close to them. I am pleased to hear you enjoyed your stay with us and we look forward to serving you again. Sincerely, Crystal Lewis BEST WESTERN El Rancho... More

Tucumcari, New Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Superb value. Quiet, clean, with one of the best hotel staffs in the country. Professional, helpful, and personable. Convenient to anything in the Roswell area. Dining and the downtown area just minutes away. Just north of New Mexico Military Institute.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review and I would also like to say thank you for coming back. It is guests that return each year that make our job even better. We look forward to welcoming you back the next time you come to town. Sincerely, Crystal Lewis Manager BEST WESTERN El Rancho 575-622-2721 More

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here twice this month. Enjoyed our first stay so we returned l the next week. Staff was very good and helpful. Room comfortable. Centrally located. Will return again and recommend it for its value and comfort.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Welcome back and we look forward to serving you again. I love it when I travel and I find a hotel that I want to return to because I know they are consistent with every stay. Thank you for your review, you made our day. Sincerely, Crystal Lewis Manager BEST WESTERN El Rancho 575-622-2721 More

Huntsville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great motel with everything working including all the staff, great breakfast, very comfortable. This motel fills up virtually every night so be sure to have a reservation, probably fills up because of the great value and service.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review and you are correct in your observation, we do get pretty busy during certain times of the year and is always a good idea to call ahead. I am pleased to hear you enjoyed your stay with us and I will let my staff know to keep up the good work. We look forward to... More

San Antonio, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 24, 2014

This was the best trip ever to Roswell. The room was nice, clean and the Shower was the best. The shower had plenty of hot water and pressure so you got a shower. I have put this motel on my list of places to stay when we return to western New Mexico.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review and I am pleased to hear we made on your personal list of hotels to stay at. We look forward to serving you again and getting to know you as one of our returning guests. Sincerely, Crystal Lewis Manager BEST WESTERN El Rancho 575-622-2721 More

Massachusetts
Top Contributor
70 reviews 70 reviews
21 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed September 16, 2014

We had a large room that was clean. Refrigerator and microwave in the room. Breakfast was decent but typical hotel food. Free Wifi was weak in our room but worked well in the lobby/breakfast area. good value and would stay here again.

Was this review helpful? Yes 1
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review, I am pleased to hear you enjoyed it. We look forward to serving you again if your are ever in the Roswell area. Sincerely, Crystal Lewis Manager BEST WESTERN El Rancho 575-622-2721 More

Austin, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2014

I would definitely stay at this hotel if I'm ever in Roswell, New Mexico again. The price was very affordable and the accommodations were great for the price. It was a great location on the main road with an almost full breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review about your stay with us. We certainly value you as a guest and we look forward to serving you again in the future. Sincerely, Crystal Lewis Manager BEST WESTERN El Rancho 575-622-2721 More

Austin, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 25, 2014

The marquee exclaims ‘Stay With Those Who Care’ and it seems to be true. We were pleasantly surprised by this hotel. The breakfast included a fantastic selection of high quality items including perfectly cooked omelettes with just enough cheese, a welcome departure from the tendency to heap loads of cheese on everything. Also, spicy sausage patties, flaky biscuits with cream... More

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review. We are pleased to hear our efforts did not go unnoticed and would like to thank you for staying with us. We look forward to welcoming you back the next time you are in Roswell and it would be our pleasure to be of service to you. Sincerely, Crystal Lewis Manager BEST WESTERN El Rancho... More

Toronto, Canada
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 25, 2014

My husband and I stayed here. Nice and clean spacious rooms. King bed was very comfortable. Very pleasant staff. Outdoor pool. Great value, we got a really good deal on this hotel, one of the cheapest in the area. We would stay here again if we are ever in New Mexico.

Was this review helpful? Yes 1
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking a moment to write a review about your stay with us. I am pleased to hear you were able to take advantage of our pool and found your bed comfortable. I will be sure to let the staff know their efforts do not go unnoticed. Should you ever come back to New Mexico, we look forward... More

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Additional Information about BEST WESTERN El Rancho Palacio

Address: 2205 North Main Street, Roswell, NM 88201
Phone Number:
Location: United States > New Mexico > Roswell
Price Range (Based on Average Rates): $
Number of rooms: 45
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Also Known As:
Best Western Hotel Roswell
Roswell Best Western
Best Western Roswell

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