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All 25 Roswell hotels

BEST WESTERN El Rancho Palacio

2205 North Main Street, Roswell, NM 88201
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81%
Ranked #5 of 25 hotels in Roswell
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Lynne L Austin, Texas
  • Overview
  • Reviews (174)
  • Photos (23)
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  • Room tips (18)
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174 people have reviewed this hotel

Traveler rating
    72
    67
    22
    7
    6
See reviews for
51
49
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Austin, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The marquee exclaims ‘Stay With Those Who Care’ and it seems to be true. We were pleasantly surprised by this hotel. The breakfast included a fantastic selection of high quality items including perfectly cooked omelettes with just enough cheese, a welcome departure from the tendency to heap loads of cheese on everything. Also, spicy sausage patties, flaky biscuits with cream... More

Was this review helpful? Yes
Toronto, Canada
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here. Nice and clean spacious rooms. King bed was very comfortable. Very pleasant staff. Outdoor pool. Great value, we got a really good deal on this hotel, one of the cheapest in the area. We would stay here again if we are ever in New Mexico.

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking a moment to write a review about your stay with us. I am pleased to hear you were able to take advantage of our pool and found your bed comfortable. I will be sure to let the staff know their efforts do not go unnoticed. Should you ever come back to New Mexico, we look forward... More

Clovis, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Clean and comfortable facility. Staff was friendly and helpful. Would definitely stay here next time we're in Roswell, NM. No alien sightings. Good restaurants in immediately area. Breakfast appeared to be good, but didn't partake of it.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review about your stay with us. I am pleased to hear you enjoyed it and found everything to your satisfaction. We look forward to serving you again in the future. Hopefully you'll get to see one of those elusive aliens everyone keeps talking about. Sincerely, Crystal Lewis Manager BEST WESTERN El Rancho 575-622-2721 More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Rooms were very clean ac worked great. Breakfast waffles an sausage patties which is a plus. Friendly an helpful staff . I will recommend to family an friends. If I'm in town again I will stay at this hotel great value no doubt.

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review about your stay with us. I am pleased to hear it was pleasant and comfortable. We certainly would appreciate your recommendation of us as a place to stay for your friends and family when they are in Roswell. We look forward to serving them and you in the future. Sincerely, Crystal Lewis Manager BEST WESTERN... More

Roswell, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

When I needed a night away so I booked at this hotel. The rooms were nice and clean and large! The rooms are up to date and the staff is sooooo friendly and helpful! I needed to check out late and they said no problem. At check in the desk clerk Zoe is awesome! The pool area is so private... More

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review about your stay with us. I am pleased to hear you enjoyed your stay and I will certainly let our staff know their efforts do not go unnoticed. We look forward to welcoming you back the next time you are in the Roswell area. Sincerely, Crystal Lewis Manager BEST WESTERN El Rancho 575-622-2721 More

Socorro
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Room was spacious. King bed was very comfortable. Room had the sink in the same small space as the toilet and bathtub (right between them) which made for a tight fit. Hotel had very nice outdoor pool - although water temp in the evening was very cold.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review about your stay with us. We are looking into other options for our bathrooms and take your comments to heart. We look forward to being of service to you again in the future. Sincerely, Crystal Lewis Manager BEST WESTERN El Rancho 575-622-2721 More

1 review
5 of 5 stars Reviewed 1 week ago

Clean rooms, friendly staff, and a nice omelet with sausage for breakfast. Quiet with comfortable beds and even a small fridge. Nice place to stay during your road trip, and the outdoor pool is also a plus. Several restaurants within walking distance if you want to avoid any excess driving during your stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review about your stay with us. I am pleased to hear you enjoyed it. The next time you are in Roswell, we look forward to being of service to you. Sincerely, Crystal Lewis Manager BEST WESTERN El Rancho 575-622-2721 More

US
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was well designed with high ceilings, and it was a lot nicer for the price than I had expected. The staff was alright--check in staff better then others. The check in staff said she was new so maybe more open. the others seemed a bit fixed in their worlds on automatic pilot. Breakfast was alright, what they promise... More

Review collected in partnership with Best Western

Was this review helpful? Yes
EL_RANCHO_MANAGER, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to tell us about your stay at the BEST WESTERN El Rancho in Roswell. I am pleased to hear that our new employee is doing well and I will talk to our other staff members about your observances. Thank you for telling us where we can improve. The next time you find yourself in... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is great. Friendly staff, clean room, comfortable beds. I will stay again the next time I travel through Roswell NM. It is right by a main road so you hear cars, but once in the room it was quiet. I was not bothered by adjoining guest so I assume the walls are insulated for sound or something. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes
EL_RANCHO_MANAGER, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review about your stay with us. I am glad that you found us as conveniently located and your stay comfortable and quiet. The next time you are in the Roswell area, we hope you choose to stay with us at the BEST WESTERN El Rancho again. Just call ahead and we will make sure to get... More

Roswell, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We made a quick stop in Roswell on our road trip out west. This hotel was immaculate, staff was very kind, and the hotel was very easy to find. I would most definitely recommend this to anyone passing through Alien country!

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal L, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for your review about your stay with us at the BEST WESTERN El Rancho in Roswell. I am pleased to hear that you found everything "just right" and I will let our staff know to keep up the good work. I hope you enjoyed your road trip. Next time you are in Roswell, let us know about your... More

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Additional Information about BEST WESTERN El Rancho Palacio

Address: 2205 North Main Street, Roswell, NM 88201
Phone Number:
Location: United States > New Mexico > Roswell
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Hotel Roswell
Roswell Best Western
Best Western Roswell

23 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Roswell #3 Family Hotel in Roswell #3 Romantic Hotel in Roswell #7 Business Hotel in Roswell
Number of rooms
45

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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