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Comfort Suites

3610 North Main Street, Roswell, NM 88201
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Best prices for: 1 room 1 guest
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10 Reviews from our TripAdvisor Community

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Traveler rating
  • 3
  • 1
  • 0
  • 5
  • 1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Roswell, New Mexico
1 review
5 of 5 stars Reviewed August 11, 2015

Rooms were very clean and front desk staff was great (Ali & Alexis) were very helpful and attentive to my needs as a customer and I will be staying here everytime I visit Roswell new mexico thanks so much comfort suites

Thank Kevin M
Las Cruces, New Mexico
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2015

The staff was exceptional at the front desk. We asked if our company discount was available at this location and it was. They looked up our membership account so we would get credit for the stay. The room was excellent and had the amenities we needed, refrigerator, free wi fi and a microwave. We were close to Restaurants and shops.

Thank 525gabe1953
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 12, 2015

I don't even know where to start. We sat in the lobby with some family and ate dinner and there was trash on the floor the tables were still dirty from breakfast that morning. We went swimming and they had so much chlorine in the pool it burned your eyes. The jacuzzi jets don't work and the bottom of the... More 

1 Thank MissVanessaRose

Travelers are raving about these Roswell hotels

Corpus Christi, Texas
Level Contributor
5 reviews
2 of 5 stars Reviewed July 2, 2015

This place had a smell to it. Carpets in the hallways and our room were stained. Breakfast at the hotel consisted of waffles and weird round scrambled eggs that go on a biscuit. The hotel looks new but sure didn't smell new. Plus the AC is seriously 4 inches from the bed.

Thank jojoV01
Tallahassee, Florida
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 22, 2015

We planned to stay several nights, but this place did not match up with the positive reviews we saw online. We've had good experiences at other Comfort properties, but this one didn't measure up. We left after one night. It looked like management just doesn't care, from dirt and litter at the front door to the littered and stained carpets... More 

Thank TallahasseeDan
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 15, 2015

I booked this room due to competitive price and stayed for 2 nights. Hallway was not vacuumed during my stay. I mentioned to front desk and was told they only vacuum hallways once a week! But then I noticed they also did not vacuum my room during my stay! Plus spa was not available. On the plus side bed was... More 

Thank Larry K
Albuquerque, New Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 15, 2015

Our experience with Comfort Suites is usually good because they do try to meet all needs; this facility and room furnishings were mostly new,beds comfortable and clean, and the staff was pleasant. A/C worked, although I would not have wanted to sleep right next to the unit However, when you book a hotel with kids in part because it has... More 

Thank Linda L
Albuquerque, NM
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed April 10, 2015

This is one of the most decadent Comfort Suites I've ever seen! The marble floors, designs and lobby are extraordinary, but after checking in and taking a closer look, it was very disappointing. The elevator buckled and jumped, the business center computer kept shutting off and the printer did not work at all. In the room, half of the pretty... More 

Thank AGazzara
Eagle Nest, New Mexico
Level Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 3, 2014

I have wanted to stay at this hotel. It was a very good stay. The front desk person was very nice as was the breakfast staff. The swimming pool and hot tub was very,very clean. the out side grounds was very neat.

Thank William T
Santa Fe, New Mexico
Level Contributor
305 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
2 of 5 stars Reviewed March 16, 2014

We were not impressed by anything more than their use of materials in the building. After four attempts at getting us into a room, we were finally given one. The hotel does not seem very well maintained. Because it initially looks really nice, you don't expect to find dirty carpets, stained sheets, non-functioning door locks and phones, etc... We fortunately... More 

Thank DB-Raw

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