1. Billing-initially billed for full duration of stay ($342.67), stayed two nights at quoted rate of $59.99 (7/2/09) and $62.99 (7/3/09). Refunded $204.93 for unused nights on 7/4/09 upon checkout. Received call from Mike Ysassi on 7/4/09 requesting additional approx. $74 due to their help desk stating that we'd been refunded "too much". Called Mike on 7/5/09, then corporate customer... more

This is a much newer and nicer motel 6 than many of them out there.... but it is still a Motel 6. Bring your own clock and shampoo, these are not things that the motel provides. Nice big parking lot made it easy to park the trailer we were towing. more

I'll start at the beginning. When we checked in we were told that the suites had been over booked and they were going to move us to a smaller room. We were told that everyone in suites had already checked in. After some conversation she finally gave us a suite. So she lied to us about everyone checking in hoping... more

From time to time I drive from Albuquerque on Friday nights and arrive in Roswell about 10:30 at night. The next morning I need to be out of the motel by 7:00. I find this Motel 6 a great value. My registration is through the website, my room is guaranteed. The room is definitely a basic level accomodation. The bed... more

This was, by far, the worst hotel experience I've ever had. The facilities were broken (soda machines on all three floors were sold out or out of service for duration of stay (4 nights), vending machines were broken on 2 of the 3 floors, the "spa" (a tiny hot tub) was closed, etc.), no internet service (we had to steal... more

No frills, just a room. The room itself was a bit small and there was a problem with the television. There was an inside pool but you need to bring your own towels from the room. Check in was okay. There's a central elevator and spacious stairs at either end of the property. It looked either new or renovated on... more

The Motel 6 in Roswell was an excellent value! Staff was friendly and nightly rate was significantly cheaper than similar hotels next door. Room was large and very clean. There was an indoor pool and hot tub, which was a great way to relax after a busy day. Of course, this is a basic hotel... bed and bath linens are... more