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All 25 Roswell hotels

Comfort Suites Roswell

2.5 of 5 Hotel   |   3600 North Main Street, Roswell, NM 88201
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Ranked #2 of 25 Hotels in Roswell
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Tammy A Republic, Michigan, United States
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195 reviews from our community

Traveler rating
    110
    49
    16
    11
    9
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75
46
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Republic, Michigan, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars NEW

The hotel is fairly new and the employees are wonderful. The beds are by far the most comfortable I have ever slept on in a hotel. The breakfast is well taken care of and well stocked. Everyone is friendly and helpful. The only slight negative is the pool being on the small side. Otherwise a great place to stay at... More 

Was this review helpful? Yes
Stacie B, General Manager at Comfort Suites Roswell, responded to this review

Thank you for staying with us at Comfort Suites, Roswell, NM. It is our pleasure to have you as our guest. I appreciate you taking the time to let me know how your stay with us was. We look forward to seeing you again in the near future. Thank you, Stacie More 

Albuquerque
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After I checked out of the hotel, I went on my day visiting clients and eventually made my way down to Hobbs, NM. Upon opening my luggage and laptop bag in Hobbs, I noticed that my pajamas and iPad were missing and I immediately called Comfort Suites. I spoke to a woman who answered the phone that evening about the... More 

Was this review helpful? Yes 4
Stacie B, General Manager at Comfort Suites Roswell, responded to this review

Good Morning, I would like to address your review. I first off want to apologize for the issues that you had while staying at my property. As you can see the reviews speak for themselves and we are ranked the #1 hotel in Roswell due to the fact that I have amazing, honest staff that go above and beyond when... More 

Battle Ground, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Most staff is super friendly and helpful, except one so far that I've met. I was kept awake for about an hour one night while the employee had a very vulgar conversation outside my window. He was dropping the F bomb about every 5 words or so. Very unprofessional. I think his name was Ty. Other than him, this location... More 

Was this review helpful? Yes 1
Stacie B, General Manager at Comfort Suites Roswell, responded to this review

Good Evening, I wanted to take this opportunity to apologize on behalf of my entire staff for failing to meet your expectations. I also want to apologize for TY's behavior. I want you to know that Ty has been disciplined for his behavior. Customer satisfaction is our #1 priority and this type of behavior is not tolerated. I appreciate you... More 

Boston, Massachusetts
Top Contributor
68 reviews 68 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 1, 2015

Nice big rooms. Was a last minute choice when we had to cancel another hotel down in Carlsbad when the hurricane washed the road out. We were happy here. Clean hotel and quiet room halls. Good rate also.

Was this review helpful? Yes
Stacie B, General Manager at Comfort Suites Roswell, responded to this review

Good Evening, It was our pleasure to be of service to you at a time you really needed us. I want to take this opportunity to say thank you for staying with us. We appreciate your business and your feedback. We hope that you will return and stay with us again in the near future. Thank you, Stacie More 

Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 23, 2014

Upon check-in, my wife went and placed her purse in the room along with a few gifts for our kids while I waited in the car with them. By the time she comes down to get me and the kids, we unload our bags and get to the room to find that someone else was given our room with an... More 

Was this review helpful? Yes 2
Stacie B, General Manager at Comfort Suites Roswell, responded to this review

Thank you for staying with us at Comfort Suites, Roswell, NM. I want to apologize for failing to meet your expectations. I have used your feedback as training material to better train all my staff. I hope that you will forgive us for not meeting or exceeding your expectations. I hope that you will return in the near future and... More 

Laguna Niguel, California
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 17, 2014

Very helpful young staff that took care of all of my needs. My room was nicely appointed with a very comfortable bed. The only faults I could find was that the shower curtain was too short causing a flooding of the bathroom floor and that the cleaning staff used a cleaning product that left a very strong and to me... More 

Was this review helpful? Yes
Stacie B, General Manager at Comfort Suites Roswell, responded to this review

Thank you for staying with us. It is always our pleasure to have you as our guest. We appreciate your business and hope that you will return soon to visit us again. I would also like to thank you for filling out our on line survey. Your feedback is very important to me and helps me make sure that all... More 

Pinetop-Lakeside, Arizona
Top Contributor
66 reviews 66 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 9, 2014

I've stayed here twice, once in a Jacuzzi suite, and once in double queen room. The dual LCD televisions, rainhead double shower and amazing beds will keep me coming back anytime I'm in the area. Highly recommended!

Was this review helpful? Yes
Stacie B, General Manager at Comfort Suites Roswell, responded to this review

Thank you for staying with us. It is always nice to be of service to our guests. I am happy to know that you were satisfied with your stay. We look forward to seeing you again in the near future. Thank you and have a great week. Stacie More 

Spring, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 19, 2014

After a long road weary day of playing in the white sands of Alamogordo and the snow of Ruidoso needed some warmth so started looking for a hotel w/ a Jacuzzi Suite. My phone had died so me and my boyfriend literally went into about 15 hotels before we found this place. The only hotel in Roswell is seems with... More 

Was this review helpful? Yes 1
Stacie B, General Manager at Comfort Suites Roswell, responded to this review

Thank you for staying with us. We appreciate your business and hope that you will return soon to stay with us again. It is always our pleasure to be of service to you. Thank you again and see you soon. Stacie More 

Buda, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

Not a bad place to stay, staff friendly, rooms very nice and clean, We had two separate rooms as traveling with family. noise level was minimum (that is good) and a lot of local restaurants nearby. Would recommend anytime staying or passing through Roswell, NM

Was this review helpful? Yes 1
Stacie B, General Manager at Comfort Suites Roswell, responded to this review

Thank you for choosing to stay with us. We realize you have many choices of hotels in our area and we are pleased you chose us. Thank you for taking the time to let us know how your stay with us was. I hope that you will return to see us again in the near future. Thank you, Stacie More 

Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 10, 2014

Hey 4 boys a Dad & a Mom here. stayed a couple of days for family. It was clean, The staff was great and helpful. and Yes like everyone else says. "the Eggs are real" ha ha. they had bacon one day, sausage next, then biscuits the next. My boys said the waffles were Great, and the my wife mention... More 

Was this review helpful? Yes 1
Stacie B, General Manager at Comfort Suites Roswell, responded to this review

Thank you for staying with us at Comfort Suites, Roswell, NM. We appreciate your business. We also appreciate you taking the time to let us know how your stay at our hotel was. Your feedback is very important to me and will be used as I train my staff. We look forward to seeing you again in the near future.... More 

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Additional Information about Comfort Suites Roswell

Address: 3600 North Main Street, Roswell, NM 88201
Phone Number:
Location: United States > New Mexico > Roswell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Roswell 2.5*
Number of rooms: 60
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Hotel Style:
#3 Romantic Hotel in Roswell
#5 Family Hotel in Roswell
#6 Business Hotel in Roswell

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