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Candlewood Suites Roswell New Mexico

2.0 of 5
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4 Military Heights Drive, Roswell, NM 88201
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Candlewood Suites Roswell New Mexico
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Ranked #11 of 25 Hotels in Roswell
A recent review
4 of 5 stars reviewed 1 week ago
Jerry C The Villages, Florida
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clovis, New Mexico
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We decided to go to Roswell to visit some friends and use a free night at this hotel. First thing we noticed was a weird garlic smell in our room. I was also confused as to whether or not the room had been cleaned due to crumbs on the floor, along with the smell. We tried to ignore that because... More 

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The Villages, Florida
Level Contributor
237 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed 6/29. Hotel is just of main highway in area that has plenty of restaurants and shopping. Large well lit parking lot. Check in was cordial and professional. Single clean elevator took us to 4th floor suite. Like all Candlewoods, room had full fridge, microwave, sink and dishwasher. The room also had nice furniture and comfortable beds with clean sheets... More 

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Dear Jerry C, Thank you for your comments regarding your stay at our Candlewood Suites! We are glad to hear that your stay with us was a pleasant and comfortable. Please consider making us your hotel of choice should you travel through Roswell once more. More 

Barling, Arkansas
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Easy to get to and near several places to eat. Good place to stay and a good safe, clean, neat area of town. Very nice, friendly and helpful staff. Hotel has nice, clean and quiet rooms with a very good breakfast and roomy eating area.

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Dear Shawn R, Thank you for your review of our hotel. We are pleased to know that you enjoyed your stay with us. Your comments are very much appreciated and we hope that if you come through Roswell again, you plan your stay with us. Thank you! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Went and stayed there for a few weeks and it was very clean. The rooms could have been a little bigger but it fit for the few weeks I was there. The pool and spa area was very clean and clear. Yolanda was very nice and very helpful when our team needed help. Kelly was very nice helped me personally... More 

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Dear asdffgghj, Thank you for taking the time to review our hotel, and for the kind comments about Yolanda, Victoria, and Kelly. We genuinely appreciate your feedback concerning your stay, and will pass your kind compliments on to our staff. Should you ever find yourself travelling through the Roswell area again, please consider booking your stay with us. More 

Brush, Colorado
Level Contributor
12 reviews
4 hotel reviews
2 of 5 stars Reviewed May 31, 2015

first of all the room was great, there were only 2 front desk workers, that greeted us our entire visit. Kelly was great and so was kara. the rude one that never said hello or nothing, she just stuck her nose up in the air, her name was Yolanda.. I recommend the rooms, not some of the staff.

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Victor D, Guest Relations Manager at Candlewood Suites Roswell New Mexico, responded to this review

Dear jr p, Thank you for taking the time to review our hotel and the kind comments you said about the room, Tara and Kelly. Your feed back to genuinely appreciated. It allows us to focus on where we need improvement and rewards us for when we are doing it right. I apologize to learn that you were not happy... More 

Roswell, New Mexico
1 review
5 of 5 stars Reviewed May 7, 2015

Living here in Roswell at this motel has been amazing. He front desk staff is helpful and friendly. No matter what is going on, always service with a smile and if there is a problem... They are very quick at fixing any situation that arises. When we had a leaky dishwasher, the maintenance man was very polite. His response to... More 

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Dear Dakota H, Thank you for your review of our property! We here at Candlewood like to encourage our staff to treat the Guests like family, making your extended stay memorable and comfortable. Thank you again for your kind words that our staff could make your stay outstanding. More 

New Orleans, Louisiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

What a great place to land. Clean, quiet and well maintained property. I am working close by in NM and was offered Hobbs, NM or Roswell. The city of Roswell is quaint clean and safe. Being a vegan, hard to find food, but several large grocery stores, Albertson's on south side, is a great store, love it.

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Dear DBFord, Thank you for your review of our property! We are glad that our city offers you the options that suit your lifestyle & should you travel to Roswell again, we hope that you again choose our property to book your stay. More 

Harlingen, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 21, 2015

Great sized room for a family. The pool and the hot tub were out of service, and had been for at least a week from the sign in the lobby (no note on the website or via email, like Mariott does).walls were paper thin- we had to leave on the TV to drown out the coughing from some poor man... More 

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Victor D, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Dear gin117, Thank you for taking the time to write your review. Yes, the pool was out of order, however it is up and running once more. It was down waiting on a part. I have shared your comments about the walls with the ownership, for future construction projects. Thank you for your kind comments about the staff, I will... More 

Austin, Texas
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed November 5, 2014

This hotel is pretty new and nicely located if you are in Roswell. It's within two miles of pretty much everything, including shopping and restaurants. The room was a decent size, with a nice bathroom, comfortable bed, and a full kitchen. Yes, full kitchen. That's their thing. The kitchen has a full sized fridge, dishes and dishwasher, full stove, microwave,... More 

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for your review. The information you provided shall assist future guests to understand the Candlewood properties. We hope to see you again soon. Thank you again for sharing and your kind words. More 

Talladega, Alabama, United States
1 review
5 of 5 stars Reviewed October 31, 2014

We were in need of a room for an unexpected visit and had been to several hotels looking for a room. We got on here and we were very pleased with if. It had everything that we needed and the staff there was very friendly and helpful. Anything that we needed they bent over backwards to help. Would defiantly stay... More 

Was this review helpful? Yes
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for taking the time to share your experiences. The staff strives to provide excellent service while exceeding expectations. Your comments have been shared with the staff. We look forward to making more reservations for you. Come back soon. More 

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