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Candlewood Suites Roswell New Mexico

2.0 of 5
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4 Military Heights Drive, Roswell, NM 88201
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Candlewood Suites Roswell New Mexico
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Ranked #11 of 25 Hotels in Roswell
A recent review
5 of 5 stars reviewed 2 weeks ago
Dakota H Roswell, New Mexico
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74 reviews from our community

Traveler rating
    51
    13
    4
    2
    4
See reviews for
24
14
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Roswell, New Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

Living here in Roswell at this motel has been amazing. He front desk staff is helpful and friendly. No matter what is going on, always service with a smile and if there is a problem... They are very quick at fixing any situation that arises. When we had a leaky dishwasher, the maintenance man was very polite. His response to... More 

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New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a great place to land. Clean, quiet and well maintained property. I am working close by in NM and was offered Hobbs, NM or Roswell. The city of Roswell is quaint clean and safe. Being a vegan, hard to find food, but several large grocery stores, Albertson's on south side, is a great store, love it.

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Harlingen, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 21, 2015

Great sized room for a family. The pool and the hot tub were out of service, and had been for at least a week from the sign in the lobby (no note on the website or via email, like Mariott does).walls were paper thin- we had to leave on the TV to drown out the coughing from some poor man... More 

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Victor D, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Dear gin117, Thank you for taking the time to write your review. Yes, the pool was out of order, however it is up and running once more. It was down waiting on a part. I have shared your comments about the walls with the ownership, for future construction projects. Thank you for your kind comments about the staff, I will... More 

Austin, Texas
Top Contributor
55 reviews 55 reviews
14 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed November 5, 2014

This hotel is pretty new and nicely located if you are in Roswell. It's within two miles of pretty much everything, including shopping and restaurants. The room was a decent size, with a nice bathroom, comfortable bed, and a full kitchen. Yes, full kitchen. That's their thing. The kitchen has a full sized fridge, dishes and dishwasher, full stove, microwave,... More 

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for your review. The information you provided shall assist future guests to understand the Candlewood properties. We hope to see you again soon. Thank you again for sharing and your kind words. More 

Talladega, Alabama, United States
1 review
5 of 5 stars Reviewed October 31, 2014

We were in need of a room for an unexpected visit and had been to several hotels looking for a room. We got on here and we were very pleased with if. It had everything that we needed and the staff there was very friendly and helpful. Anything that we needed they bent over backwards to help. Would defiantly stay... More 

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for taking the time to share your experiences. The staff strives to provide excellent service while exceeding expectations. Your comments have been shared with the staff. We look forward to making more reservations for you. Come back soon. More 

Clovis, New Mexico, United States
1 review
1 of 5 stars Reviewed September 29, 2014

The hotel was clean but........ First they changed our rooms. We had 2 adults and 5 children. We asked for adjoining rooms, booked in advance. When we arrived we found we were moved to 3 separate rooms on different floors. Sure it was a deal of 3 rooms for the price of 2 but what mother would let her children... More 

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Phoenix, Arizona
Top Contributor
277 reviews 277 reviews
29 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed September 19, 2014

Nice hotel I will stay here again. The staff is friendly, very nice, room clean and fresh. It is a good location. The bathroom had plenty of towels. I will also add big good quality towels that wrap around your whole body not the dinky little towels. We had a good night sleep in their comfortable beds...

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for your review. We noted you have traveled and our staff are extremely pleased to hear your comments. Candlewood Roswell provides a "Home away from Home" experience, Large towels, comfortable bedding, a full kitchen, heated pool and bbq grills are among the features. We hope your travels will bring you back to Roswell and share another trip with... More 

Fort Mohave
2 reviews
5 of 5 stars Reviewed September 4, 2014

My husband and I enjoyed our one night stay at this hotel. Hotel staff was very friendly and welcoming. The hotel suite was very clean and cozy. The bathroom had plenty of towels. Might I add big good quality towels that wrap around your whole body not the dinky little towels. We had a good night sleep in their comfortable... More 

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for taking the time to let others know you had a great time at the Candlewood Suites Roswell. Whether you stay one night or maybe a month, we want you to feel at home and enjoy the comforts we have. Free laundry, full kitchen, ice maker in the refrigator and a heated pool are a few of our... More 

Washington, District of Columbia, United States
2 reviews
5 of 5 stars Reviewed August 25, 2014

The staff was very friendly, they allowed me to use the internet to see if I wanted to travel to Carlsbad. The room was very nice, the pool was lovely, and the services were perfect. It was a quick stay but everyone was absolutely beautiful here. The quality of the stay was excellent.

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for taking the time to let the staff know you enjoyed your short visit. The Candlewood Suites in Roswell enjoys hearing that the guests enjoyed their stay and found the pool and services absolutely awesome. We hope you will return to the area for a longer stay. Please continue to spread the word that Candlewood Roswell is the... More 

Fort Gibson, Oklahoma
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 4, 2014

Room was decent...wi-fi was iffy. So much so that I had a better signal from the motel to the north of the Candlewood. Overall...pretty decent. No maid service until the 7th day. Arrived to a tired clerk. Said no rooms were available ...before she even looked...rude but ended up getting me a room.

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RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for your review. While we rely on computers and electronics to get by, response time and speed is dependant on volumn and usage. We will be looking into adding more of each as guests provide feedback. Candlewood properties are designed for extended stays. Privacy without daily housekeeping services are a standard. However, we are happy to provide clean... More 

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