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All 5 Rio Rancho hotels

Hilton Garden Inn Albuquerque North/Rio Rancho

3.0 of 5 Hotel   |   1771 Rio Rancho Blvd., Rio Rancho, NM 87124
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74%
Ranked #2 of 5 hotels in Rio Rancho
A recent review
5 of 5 stars reviewed 3 days ago
llalonde74 Battle Creek, Michigan
  • Overview
  • Reviews (191)
  • Photos (46)
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  • Room tips (24)
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191 people have reviewed this hotel

Traveler rating
    68
    70
    31
    11
    11
See reviews for
62
42
17
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Battle Creek, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

After staying one night in a not-so-great hotel down the street, our 5-room, extended family showed up at the Hilton Garden Inn quite unexpectedly, needing rooms for 3 nights for a wedding event. The Hilton Garden Inn graciously provided rooms for all 5 parties for all 3 nights and were so very kind. Charlotte (manager?), upon meeting us on her... More

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your recent post on Trip Advisor regarding our Hilton Garden Inn in Rio Rancho. We greatly appreciate you sharing the positive experience you had with us. Please come back and see us next time you are in town More

1 review
3 of 5 stars Reviewed 5 days ago NEW

The room was pretty clean, but I would often notice marks here in there on the counter, or by the fridge area. It looked like it had not been wiped down. The pool was also green/dirty looking. We saw actual pieces of green algae in one corner of the pool.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your recent feedback regarding your stay with us through TripAdvisor. I apologize for the lack of detail taken to clean your guest room. I have also addressed the issue that was noticed in the pool and spa area. We appreciate you choosing our hotel during your visist to Rio Rancho and look forward to seeing you again... More

Durango, United States
1 review
5 of 5 stars Reviewed 1 week ago

We visit Rio Rancho several times a year and always stay at this hotel. The mattresses & pillows are wonderful. I sleep much better than I do at home. The air conditioning units are quiet. And the in-room Keurig coffee makers are a treat.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your recent post about our hotel through TripAdvisor. We strive to make to your stay with us like a home away from home. I am happy to read that our accommodations like our pillows and mattresses make for a comfortable stay as well as the recent addition of the Keurig coffee brewers. We look forward to seeing... More

Clovis, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a very nice place to stay and well-located. We stay here often and the rooms are always clean and fresh. It's a quiet place and the pool is very nice. The breakfast is a main attraction for us. The food is always hot and fresh and the wait staff is very attentive.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your recent post on our Hilton Garden Inn located in Rio Rancho New Mexico. We were delighted to read your complimentary post regarding our hotel. We strive very hard to provide quality accommodations and professional friendly serivce. It is good to hear that we are suceeding in keeping our guests needs satisified. Yes please come back and... More

San Antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at this Hilton Garden frequently and find each stay to be a great experience. The staff is always there to welcome you and available for any questions or request. The hotel is modern with excellent beds and really clean rooms with views of the mountains. I continue to return because it is a great value for the money... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

How wonderful to read your positive feedback regarding our hotel posted on TripAdvisor. Our entire staff strives to go above and beyond to ensure our guests have an enjoyable stay. We look forward to seeing you the next time you are in town. More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What a great place to stay, the room was clean quiet and comfortable. The only problem we had was the house keeping knocking on the door early in the morning. Other than that great location close to a lot of attractions and easy to get to. Thanks HGI RR NM.

Was this review helpful? Yes 2
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

We appreciate you taking the time to post your positive reveiw of our Hilton Garden Inn Albuquerque North Rio Rancho. Our entire team takes pride in our hotel and the service we provide. Thank you and please come back and see us next time you are in Rio Rancho. More

Los Angeles, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The Hilton Garden in Rio Rancho was a well priced. We liked the freshness of the lobby and the rooms. The rooms are cozy with sleep number beds. The staff was great and always had great cookies or muffins to end you day. Thank you Hilton Garden.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your recent post regarding our hotel in Rio Rancho, New Mexico. We are pleased to hear that you had a plesant experience with us. We agree to location is great. Please come back and see us next time you are in town., More

Los Angeles, California
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We hit a few glitches, but they were mostly acceptable for the value of cost. For example, the air conditioner in our room was noisy, especially turning on and shutting off with the thermostat (as well as in general). We slept better once we just left the fan running rather than on automatic and were no longer shaken from sleep... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for taking the time to give your feedback regarding your recent stay at our property through TripAdvisor. I apologize for our failure to ensure that your experience was a satisfactory one. I will share your comments with our team and thank you again for your comments. More

Campbell, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I always stay here when visiting my mom (she's elderly and in an assisted living residence). It's difficult because on these visits I always seem to be running around handling nursing issues / business issues, shopping, and helping her get around. I'm exhausted at the end of the day and I can always count on comfortable beds and quiet time,... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

We appreciate you taking the time to post your positive reveiw of our Hilton Garden Inn Albuquerque North Rio Rancho. Our entire team takes pride in our hotel and the service we provide. Thank you and please come back and see us next time you are in Rio Rancho. More

lovington
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was not among those recommended in car show flyer, but we usually prefer a Hilton Hotel. We were not disappointed . Excellent staff & above expectations for personal service. GPS wouldn't accept street # & front desk gave perfect directions when I called. Even encouraged me to call back if I had any trouble to "talk me through... More

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for taking the time to post your feedback regarding our hotel. It is great to hear that our staff is professional and friendly. We do hope that you come back and see us next time you are in town. More

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Additional Information about Hilton Garden Inn Albuquerque North/Rio Rancho

Address: 1771 Rio Rancho Blvd., Rio Rancho, NM 87124
Phone Number:
Location: United States > New Mexico > Rio Rancho
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albuquerque North/Rio Rancho 3*
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Also Known As:
Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
Hilton Rio Rancho
Rio Rancho Hilton
Hilton Garden Inn Rio Rancho

46 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
129

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