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All 5 Rio Rancho hotels

Hilton Garden Inn Albuquerque North/Rio Rancho

3.0 of 5 Hotel   |   1771 Rio Rancho Blvd., Rio Rancho, NM 87124
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73%
Ranked #2 of 5 hotels in Rio Rancho
A recent review
4 of 5 stars reviewed 4 days ago
Devin F
  • Reviews (186)
  • Photos (46)
  • Amenities
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  • Room tips (24)
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186 people have reviewed this hotel

Traveler rating
    64
    70
    30
    11
    11
See reviews for
59
41
16
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

What a great place to stay, the room was clean quiet and comfortable. The only problem we had was the house keeping knocking on the door early in the morning. Other than that great location close to a lot of attractions and easy to get to. Thanks HGI RR NM.

Was this review helpful? Yes 2
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

We appreciate you taking the time to post your positive reveiw of our Hilton Garden Inn Albuquerque North Rio Rancho. Our entire team takes pride in our hotel and the service we provide. Thank you and please come back and see us next time you are in Rio Rancho. More

Los Angeles, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

The Hilton Garden in Rio Rancho was a well priced. We liked the freshness of the lobby and the rooms. The rooms are cozy with sleep number beds. The staff was great and always had great cookies or muffins to end you day. Thank you Hilton Garden.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your recent post regarding our hotel in Rio Rancho, New Mexico. We are pleased to hear that you had a plesant experience with us. We agree to location is great. Please come back and see us next time you are in town., More

Los Angeles, California
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We hit a few glitches, but they were mostly acceptable for the value of cost. For example, the air conditioner in our room was noisy, especially turning on and shutting off with the thermostat (as well as in general). We slept better once we just left the fan running rather than on automatic and were no longer shaken from sleep... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for taking the time to give your feedback regarding your recent stay at our property through TripAdvisor. I apologize for our failure to ensure that your experience was a satisfactory one. I will share your comments with our team and thank you again for your comments. More

Campbell, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I always stay here when visiting my mom (she's elderly and in an assisted living residence). It's difficult because on these visits I always seem to be running around handling nursing issues / business issues, shopping, and helping her get around. I'm exhausted at the end of the day and I can always count on comfortable beds and quiet time,... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

We appreciate you taking the time to post your positive reveiw of our Hilton Garden Inn Albuquerque North Rio Rancho. Our entire team takes pride in our hotel and the service we provide. Thank you and please come back and see us next time you are in Rio Rancho. More

lovington
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was not among those recommended in car show flyer, but we usually prefer a Hilton Hotel. We were not disappointed . Excellent staff & above expectations for personal service. GPS wouldn't accept street # & front desk gave perfect directions when I called. Even encouraged me to call back if I had any trouble to "talk me through... More

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for taking the time to post your feedback regarding our hotel. It is great to hear that our staff is professional and friendly. We do hope that you come back and see us next time you are in town. More

Roswell
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Not a great hotel if you are with your family. Pool was mildewed and dirty and the breakfast was horrible. Also, if you have more than 2 kids, you will have to make do with a double bed, since queens are not offered at this hotel. Would not stay again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your feedback regarding your recent stay with us through TripAdvisor. I apologize for the working order and condition of the pool. Unforturnaly, we do not offer double queen accomadations at our location. I will pass your comments on to our team to ensure that expect the expectations of future guest. Thank you again for your comments. More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the first time we arrived to the time we left two days later, we received the best attention possible, the staff are friendly, helpful and courteous. The hotel is clean, spacious and comfortable. Very comfortable bed,also fridge, microwave, coffee maker& free wifi. We would have no hesitation in recommending this first class hotel to any one.

Was this review helpful? Yes 1
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for taking the time to post your feedback regarding our hotel. It is great to hear that our staff is professional and friendly. We do hope that you come back and see us next time you are in town More

Santa Fe, NM
Contributor
13 reviews 13 reviews
4 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at this property for a meeting. It was very clean. The adjustable mattress was perfect. The amenity cabinet had a Keurig coffee maker, refrigerator and microwave which really surprised us. They had a nice work desk with lots of electrical outlets up high and an ergonomic chair. Blackout drapes, great AC and functional bath (a little small)... More

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Good afternoon and thank you for your recent feedback on your stay with us. It was a pleasure speaking with you and your husband. I will forward your comments regarding the dining room to our food and beverage team. Thank you again and see you in the near future. More

United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great hotel. Excellent customer service! Very clean room and restaurant. Staff very personable and accomodating. We liked the central location for travel trips to great vacation locations. Was able to get back to airport quickly on last travel day.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

How wonderful to read your positive feedback regarding our hotel posted on TripAdvisor. Our entire staff strives to go above and beyond to ensure our guests have an enjoyable stay. We agree the location is perfect. Looking forward to seeing you the next time you are in town. More

1 review
3 of 5 stars Reviewed June 4, 2014

This was probably once a very nice place, but seems a little run-down. Carpets were dirty and we experienced plumbing problems on a daily basis. Although the staff was pleasant, everyone seemed to place the responsibility for "fixing" on someone else.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christopher H, Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for taking the time to give your feedback regarding your recent stay at our property through TripAdvisor. I apologize for our failure to ensure that your experience was a satisfactory one. I will share your comments with our team and thank you again for your comments. More

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Additional Information about Hilton Garden Inn Albuquerque North/Rio Rancho

Address: 1771 Rio Rancho Blvd., Rio Rancho, NM 87124
Phone Number:
Location: United States > New Mexico > Rio Rancho
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albuquerque North/Rio Rancho 3*
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Also Known As:
Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
Hilton Rio Rancho
Rio Rancho Hilton
Hilton Garden Inn Rio Rancho

46 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
129

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