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All 5 Rio Rancho hotels

Hilton Garden Inn Albuquerque North/Rio Rancho

3.0 of 5 Hotel   |   1771 Rio Rancho Blvd., Rio Rancho, NM 87124
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Ranked #2 of 5 hotels in Rio Rancho
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Douglas D Fontana, United States
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168 people have reviewed this hotel

Traveler rating
    58
    64
    26
    9
    11
See reviews for
53
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Fontana, United States
1 review
4 of 5 stars Reviewed yesterday NEW

We love the proximity of the hotel to our family and points of interest. The front desk was awesome, they were helpful in giving us directions and recommendations of places to visit and things to do. Could improve the "sleeping experience" The bed was hard and uncomfortable, and the pillows felt a little worn, they were not as firm as... More

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Deming, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel was very clean. The service was great. I would stay here again. The location was excellent. We were close to so many restaurants, shopping, entertainment by either car or by walking. The restaurant offered lots of good food although we did not eat there due to other plans and arrangements. I will be staying here again in the future.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

It was very close to everything ,shopping ,restaurants . Across the street from Intel so traffic is a bit tight other than that it was nice wish the breakfast wasn't $10. There are lots of restaurants and little pubs everywhere and easy to get around from the hotel.

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Frederick, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel was really nice. I loved the whirlpool tub, and the prices weren't too bad. The staff was friendly. Although I didn't have time to use them, both the gym facility and the pool looked clean. The room was clean as well. The only problem we had at all was that the coffee in the lobby was cold. I... More

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Jenison, Michigan
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first stay at a Hilton Garden Inn, and we stayed here because it was only five miles away from my niece's home, where we went for a visit. We normally stay at Fairfield Inns since they offer great value for a great price, but this hotel matched Fairfield Inns price and the amenities, especially in the bathroom,... More

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Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

We are delighted to see your post on Trip Advisor regarding our Hilton Garden Inn in Rio Rancho. It is great to hear that our staff provided you with great service as we expect them to. We are always glad to hear from our customers. We hope to see you next time you are in town. More

Aztec, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Pool area is a little run down, but the rest of the Hotel is fabulous, and the staff is very helpful and the meals were a great value and very tasty. The beds adjust for comfort and the pillows were plentiful. The thermostat is very quick to adjust to a please temperature.

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Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your positive feedback regarding our hotel in Rio Rancho. We are currently working on the pool area so it should be all set when you come back. It is great to hear that you enjoyed your stay with us. More

Chimayo, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel is much older then they make it seem on the pictures. The pool is old with cracked paint and the hot tub had mold on the tiles.... The lobby is the only part of the entire hotel that is up-dated and looks very welcoming.....then you get the room and the pool .......and yuck

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Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for taking the time to provide us with feedback regarding our hotel. We are sorry that you did not have a good impression of our hotel during your stay with us. Yes our lobby is brand new and just completed renovation on March 17 of this year. We do hope to have the rest of the hotel updated... More

Omaha, Nebraska
Contributor
13 reviews 13 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Our company used this location for several associates over a couple of months time. They always did whatever we needed to make us comfortable. I didn't use the fitness room but once as the surrounding neighborhoods were a safe, outdoor alternative to being inside on the treadmill. Breakfast was good but probably could be better for $9.95 per person. didn't... More

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Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for taking the time to post your feedback regarding our hotel. It is great to hear that our staff is professional and friendly. We do hope that you come back and see us next time you are in town. More

Ignacio, Colorado
1 review
2 of 5 stars Reviewed 4 weeks ago

Customer service was not the best. People were rude. It was a big deal to request our room to be cleaned. They charge $9.95 for a continental breakfast. We stayed 2 nights. After the first night I woke up with 2 bites on my arm. The second night another bite on a finger. Bed bugs? Spiders? When I reported it... More

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Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for taking the time to post your feedback regarding your recent stay with us at the Hilton Garden Inn Rio Rancho. I do apologize that our front desk staff did not validate your concerns. That is not typical behavior from our staff and we will discuss this with them. We have exterminators come in on a regular basis... More

Saint Albans, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I arrived at Rio Rancho late at night and was pleased that the hotel staff were still upbeat and friendly. My hotel room was just as I expected, particularly from Hilton hotels. It was a Great hotel, enjoyed my stay, staff were friendly. No complaints

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for taking the time to post your feedback regarding our hotel. We strive to provide excellent customer service and it is good to hear that our staff is making you feel welcome. Please come back and see us next time you are in town. More

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Additional Information about Hilton Garden Inn Albuquerque North/Rio Rancho

Also Known As:
Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
Hilton Garden Inn Albuquerque North/Rio Rancho Hotel
Hilton Rio Rancho
Rio Rancho Hilton
Hilton Garden Inn Rio Rancho
Address: 1771 Rio Rancho Blvd., Rio Rancho, NM 87124
Phone Number:
Location: United States > New Mexico > Rio Rancho
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Rio Rancho
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albuquerque North/Rio Rancho 3*
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