Clean rooms, nice staff, good service for a great price. You can stay at the Westin for $200 or more a night, or spend a lot less money at the Inn at Rio Rancho and have more spending money for your trip. I chose the latter and have no regrets at all! Great hotel for the price. More

Dirty and out dated. The photos on the website are an out and out deception! More

If I could give this place a negative rating, I would. I've traveled to numerous hotels and this one was by far, the worst "motel" I've ever stepped foot in. The website is VERY decieving! The room was absolutely filthy. The door to to the room wouldn't shut unless you slammed it, the curtains were dingy with years of dust,... More

We got off to bad start because there was no one at desk for ckeck in. In checking my credit card balance I discovered they added on a $50 charge for incidentals and otential damage which was not disclosed. That led to several discussions before getting the charge reversed. Our reservation was for a poolside kitchenette which we did not... More

Stayed during Balloon Fiesta and the place was packed. Even though, it was quiet, our room was cleaned each day, and a continental breakfast was provided at 4 a.m. for our convenience. Plenty of very hot water, lots of towels, and great front desk staff made it a nice visit. With a 25 minute drive to the airport, the location... More

We stayed here during the Albuquerque Balloon Fiesta. Although 20 minutes north of the city, the location was great for the Fiesta because it was very close to a Park and Ride location. The room was clean but dated. The bathroom door had a hole that had been poorly patched, and paint was worn off the door frame. The pool... More

The wedding and catering planning was excellent and very detail oriented, leaving us without a care in the world, other than to enjoy ourselves. Sara, the Event Manager was absolutely terrific. The rooms are running down quite a bit, with A/C problems, including A/C leaks, but the mattresses and bedding quite comfortable. the Toro Grill was 5 star on all... More

Not sure what others see in this dive. Pictures don't tell the whole story. At check-in they had mixed up my reservation with another guest and were convinced I had a pet with me and were trying to charge me the pet fee. Practically accused me of lying when I said I didn't. The "courtyard" was depressing, lots of dead... More

i WAS TOLD BY THE FRONT DESK STAFF THREE TIMES THAT THERE WAS NO PROBLEM CANCELLING A NIGHT OF MY THREE NIGHT STAY WITHOUT A CHARGE. AFTER LEAVING AND FINALLY GETTING AHOLD OF HOTELS.COM( after 6 phone calls and at least 2hrs. of air time) The manager told me I was going to be charged as per hotel policy. Front... More