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Extended Stay America - Albuquerque - Rio Rancho Blvd.

2.5 of 5
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2221 Rio Rancho Blvd, Rio Rancho, NM 87124 (Formerly Extended Stay Deluxe - Albuquerque - Rio Rancho Blvd.)
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Extended Stay America - Albuquerque - Rio Rancho Blvd.
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A recent review
3 of 5 stars reviewed 1 week ago
joyfullyu Phoenix, Arizona
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39 Reviews from our TripAdvisor Community

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Traveler rating
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14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Phoenix, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was mostly clean the first time came thru ABQ but the second time was not as clean. Unfortunately the bathroom had hair in the bathtub and on the floor. The A/C unit was not working but maintenance did fix that pretty quickly and he was very friendly! The front desk staff not so much. Although not rude they... More 

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Elmendorf
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

The was our second stay last visit was in 2012. Love that it is like a suite with the extra room for the kids to move around. The staff was great and friendly. Love the new bigger tv and dvd player. Room was clean and hot water was great. Bed was very comfortable and hubby slept real good after a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed our spacious rooms and comfortable beds. I’m thrilled that you would stay with us again! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back... More 

Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed two nights. The room was very clean, with fast wifi. The area was safe and quiet, the staff was friendly and helpful. The bed was very comfortable. Would definitely stay here again and would recommend.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

Thank you so much for posting a review of our property. It's great to hear that we provided you with a comfortable stay. I truly appreciate your kind comments about our friendly and accommodating staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 27, 2015

Second time to stay at this location. Staff is friendly and accomodating. Our room was non-smoking, clean and quiet. The bed slept fine- linens and pillows excellent condition. Adequate hot water and water pressure for showers. Room had a clean kitchen area. Although they provided no housekeeping, they exchanged linens and provided whatever was needed upon request. Price was exceptionally... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

Thank you so much for posting a review of our property. It's great to hear that our staff provided you with friendly and accommodating customer service. I am thrilled we were able to provide you with a comfortable stay at a great value! Once more, thank you for posting your review. We look forward to having you visit with us... More 

Midland, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 13, 2015

The entire property seems brand new, inside and out. Staff is quick and efficient. This is a great place to stay, in a nice, new area. The television is wide screen with some premium channels. The kitchenette is a great option to having to eat out every meal.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

Thank you for your outstanding review of our property. I truly appreciate your kind comments regarding our hotel and accommodating staff. I am glad you enjoyed our fully equipped kitchens and the amenities our hotel has to offer. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Penticton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 11, 2015

i had a good experience staying here...the staff was cordial. I felt safe and i like the area. The rooms were a good size and bathroom was clean. If you bring your own sheets its great. The bed could be a little bigger

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with with our front desk staff, along with your room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Rio Rancho, New Mexico
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 21, 2015

I stay here every time I visit NM. Hotel is not on main road which can be noisy, but is minutes from RR and Abq shopping and facilities. Ample parking, friendly staff, convenient equiped kitchenette with coffee.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your kind comments regarding our friendly staff, fully equipped kitchens and our convenient location. I am thrilled we were able to provide you with a comfortable stay at a great value. The staff and I would like to thank you again... More 

Nashville, Tennessee
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 7, 2014

Get your price in writing....manager down right mean....quoted a price and then wouldn't honor it! Never cleaned my room....clerks were friendly... Breakfast very scarce...room on first floor was very noisy...stay on a higher floor

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

Mark - Thank you for taking the time to tell us about your experience. We are very sorry to hear that you were not informed of our cleaning policies and that our grab-and-go breakfast did not meet your expectations. We offer coffee, tea, muffins, granola bars, oatmeal, and fresh fruit each morning for our guests that do not have time... More 

Waterville, Minnesota
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 5, 2014

My room was good, quiet end room on 3rd floor. The room's carpet need a good cleaning, but otherwise the room was clean. Hallway and elevator carpet need to be replaced, very worn. The continental breakfast need to be improved. Only had muffins, apples and oatmeal to eat. Only coffee and hot chocolate to drink. Need to add juice and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

Thank you for taking the time to write a review of your stay with us. We are sorry to hear about the condition of our carpet and that our grab-and-go breakfast did not meet your expectations; however, we are glad that you appreciated our friendly staff and your clean room. We are in process of getting the carpets replaced in... More 

Phoenix, Arizona
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed July 19, 2014 via mobile

First we were given a key to a room that was already occupied. Then there were no rooms available on the non-smoking floor. The Wi-Fi did not work. We were given "gifts "of popcorn and coffee, however, there was no coffee maker in the room. The showerhead sprayed water every which way but on your body. The room look like... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that it was not a pleasant one. I have discussed your comments with the team, and we are coaching the front desk on how to check a room to be sure it is not occupied. I will also speak with... More 

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