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All 19 Raton hotels

Quality Inn

2.0 of 5 Hotel   |   533 Clayton Rd., Raton, NM 87740 (Formerly Comfort Inn)
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53%
Ranked #8 of 19 Hotels in Raton
A recent review
3 of 5 stars Reviewed August 10, 2014
LetsGoCruise Colorado Springs, Colorado, USA
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43 reviews from our community

Traveler rating
    10
    12
    14
    5
    2
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15
12
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Colorado Springs, Colorado, USA
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 10, 2014

We were just passing through and needed a stop for rest. Check in was quick and discount helped (military). Found a live bug and killed it. Main lamp in room had 'clean me' written in the dust. Very small pillows. Bed a little harder than wanted (bad hip). AC was cold, good. Blankets, soft. Shower towels, one had stains and... More

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, Iwould like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

Tampa, Florida
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 20, 2014

I stayed here as a result of poor planning during a summer road trip out west. I used a third-party bidding site after seeing the rates that were available that evening. While I could have done much worse as far as accommodations, considering what I paid for the room I was somewhat disappointed. This is the first room in several... More

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time yo complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 17, 2014

The Quality Inn is an easy stop in Raton just off the highway when heading to Texas or Denver. Reasonable rates with full hot breakfast and nice staff. Get a room on the west side to see the deer in the field out back.

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps eith our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More

Lancaster, California
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 9, 2014

For the price I paid (~$95 with discount), there is no way I would consider this hotel to be the caliber of other Quality Inns I've been at in the past. No idea what the heck the smell is in our room. We checked with management and they noted a dog had been in our room about a week prior... More

Was this review helpful? Yes
Gilbert G, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would loke to apologize for falling to exceed your expectations. Your satisfaction is important to us and we will be using your feedback you provided to make improvements to ensure we offer an exceptional experience... More

LUBBOCK
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 1, 2014

The hotel is in a good location near the Interstate and across from gas stations and McDonald's. The check-in staff didn't seem like he wanted to be there, but in the morning the cleaning staff and management seemed to have things together. All the vending machines were sold out of product. The breakfast eggs and sausage were cold. The room... More

Was this review helpful? Yes
Gilbert G, General Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your imput helps with our continuing efforts to provide excellent service and a great stay. More

Topeka, Kansas
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 6, 2014

We checked in late and the staff was very nice both then and this morning at check out. Room was nice, a little dated, but clean, comfy and not freezing as some are that have ac running all the time. Breakfast was good nice hot selection bar. Actually had Real OJ not watered down stuff. Only complaint was wifi signal... More

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to let us know about your stay. Your feed back is important. More

Raton, New Mexico
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 4, 2014 via mobile

Stopped on our way to Montana. The staff was wonderful. Full breakfast was great! Room was outdated. Very small pillows. Has free WiFi, but no WiFi instructions. Pool & hot tub looked a rusty, flaky, but clean.

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to let us know about your stay. We appreciate your feed back. More

Abingdon, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 16, 2014

Rate was $67 through booking.com and a military discount. Very courteous and helpful personnel. Great breakfast. Location as good as it gets in Raton. Room clean and fully equipped. Absolutely quiet! Comfortable bed. Comfortable arm chair in room. Would recommend and will stay here again if ever back in Raton.

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for letting us know about your stay. We appreciate your feed back. More

Redstone, Co
Contributor
11 reviews 11 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 8, 2014

Stopped in to shop for a room for the night. Desk clerk very cordial, and after telling her I had AARP and AAA, she asked if I was a veteran. I told her yes, but had no papers with me to prove it. She said "no problem", we're giving veterans a little better rate. Room was large and in very... More

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate your feed back. More

Shelby, Montana
Top Contributor
125 reviews 125 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 3, 2014

Over the years the Quality name has taken many hits and some rightfully so. This hotel is about 3-4 years old and is in very good shape. The room was large and nice...neat and quiet (the most important for me). The staff was very helpful. I usually check out early (3AM) and Ann made sure I had something for the... More

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to let us know about your stay at the Raton Quality Inn. More

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Additional Information about Quality Inn

Address: 533 Clayton Rd., Raton, NM 87740 (Formerly Comfort Inn)
Phone Number:
Location: United States > New Mexico > Raton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
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Also Known As:
Quality Hotel Raton
Comfort Inn Raton
Raton Comfort Inn

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