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All 19 Raton hotels

Quality Inn

2.0 of 5 Hotel   |   533 Clayton Rd., Raton, NM 87740 (Formerly Comfort Inn)
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Ranked #8 of 19 Hotels in Raton
A recent review
3 of 5 stars reviewed 6 days ago
Gowan Pagosa Springs
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47 reviews from our community

Traveler rating
    10
    13
    17
    5
    2
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16
14
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pagosa Springs
Top Contributor
71 reviews 71 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Clean comfortable motel -quality breakfast. Desk Clerk, April very friendly and recommended a fine local restaurant for dinner. this town's historic district is unsullied - largely intact - although many businesses have moved to the edge of town. We enjoyed our late afternoon drive around town - viewing the vintage ATSF train station. No Ref or microwave. Clean good value... More

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey. We do appreciate your business. We do hope to see you soon. We will be doing some remodeling this winter. Also we will be getting microwaves as well. More

Highlands Ranch, Colorado, United States
Top Contributor
53 reviews 53 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I must give a shout out to the staff and manager of this property. Very warm welcome and very helpful. Only time I have stayed in this town, it was on Columbus Day and they helped me find the location where I need to be to get my job done.

Was this review helpful? Yes
Gilbert G, Owner at Quality Inn, responded to this review

We have great staff and we make sure our guest have a comfortable stay. We are in the process of renovating this property, I hope you will have even better experience next time. More

Woodstock, Vermont
Top Contributor
268 reviews 268 reviews
33 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had driven from Jackson, WY and were in need of a good night's sleep and got it at this Quality Inn along I-25. Check-in was fine and the place looked pretty good. Our room was spacious and very clean. However there was a smell that we could not identify. Not terrible, sort of a cleaning product smell, but it... More

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey. Your feedback is very important to us. We do thank you for your business. AS we are going to start to remodel. Hope to see you soon! More

Madison, Wisconsin
Top Contributor
56 reviews 56 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Quality Inn generally plays to the value traveller looking for just a little bit more but willing to overlook the finer points. This one was clean, friendly, priced right but showing its age in places. Nothing that would bother a value traveller but the persnickety person could accumulate a list of faults. But they weren't charging you to stay at... More

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We do appreciate your business. Hope to see you soon. More

Colorado Springs, Colorado, USA
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 10, 2014

We were just passing through and needed a stop for rest. Check in was quick and discount helped (military). Found a live bug and killed it. Main lamp in room had 'clean me' written in the dust. Very small pillows. Bed a little harder than wanted (bad hip). AC was cold, good. Blankets, soft. Shower towels, one had stains and... More

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, Iwould like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

Tampa, Florida
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 20, 2014

I stayed here as a result of poor planning during a summer road trip out west. I used a third-party bidding site after seeing the rates that were available that evening. While I could have done much worse as far as accommodations, considering what I paid for the room I was somewhat disappointed. This is the first room in several... More

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time yo complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 17, 2014

The Quality Inn is an easy stop in Raton just off the highway when heading to Texas or Denver. Reasonable rates with full hot breakfast and nice staff. Get a room on the west side to see the deer in the field out back.

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps eith our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More

Lancaster, California
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 9, 2014

For the price I paid (~$95 with discount), there is no way I would consider this hotel to be the caliber of other Quality Inns I've been at in the past. No idea what the heck the smell is in our room. We checked with management and they noted a dog had been in our room about a week prior... More

Was this review helpful? Yes
Gilbert G, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would loke to apologize for falling to exceed your expectations. Your satisfaction is important to us and we will be using your feedback you provided to make improvements to ensure we offer an exceptional experience... More

LUBBOCK
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 1, 2014

The hotel is in a good location near the Interstate and across from gas stations and McDonald's. The check-in staff didn't seem like he wanted to be there, but in the morning the cleaning staff and management seemed to have things together. All the vending machines were sold out of product. The breakfast eggs and sausage were cold. The room... More

Was this review helpful? Yes
Gilbert G, General Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your imput helps with our continuing efforts to provide excellent service and a great stay. More

Topeka, Kansas
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 6, 2014

We checked in late and the staff was very nice both then and this morning at check out. Room was nice, a little dated, but clean, comfy and not freezing as some are that have ac running all the time. Breakfast was good nice hot selection bar. Actually had Real OJ not watered down stuff. Only complaint was wifi signal... More

Was this review helpful? Yes
Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to let us know about your stay. Your feed back is important. More

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Additional Information about Quality Inn

Address: 533 Clayton Rd., Raton, NM 87740 (Formerly Comfort Inn)
Phone Number:
Location: United States > New Mexico > Raton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 63
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Also Known As:
Quality Hotel Raton
Comfort Inn Raton
Raton Comfort Inn

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