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Quality Inn

2.0 of 5
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533 Clayton Rd., Raton, NM 87740 (Formerly Comfort Inn)
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Choice Privileges Points
Quality Inn
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Ranked #8 of 19 Hotels in Raton
A recent review
4 of 5 stars Reviewed January 25, 2015
Ralph K
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50 reviews from our community

Traveler rating
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    15
    17
    5
    2
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18
15
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
76 reviews 76 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

Every year we travel thru Raton and being a Choice Hotels Gold member we usually stay here. The rates are fair, rooms clean, service excellent and great location. Clean, quiet and comfortable is about all we require on this trip. Checkin and out are quick, good breakfast and great restaurant recommendation. We will return and woud definately recommend Thanks

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Gilbert G, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey. Your feedback is very important to us to ensure a great stay. We do strve to provide excellent service. We do hope to see you again soon! We are also in the process of remodeling to ensure you a great stay. More 

Clarksville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

My family came in at night. On the spot great price for area! We had a child get sick and the night attendant helped us clean clothes for free, a button fell of my daughters had and she had sewn it back on, and she folded our clothes for us. For zero extra dollars. She just saw a family that... More 

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Gilbert G, Owner at Quality Inn, responded to this review

Thanks for your comments. We are proud that we have great staff to provide better customer service to our Guests. We would endeavor to maintain high standards. We are in the process of renovating the property, we hope you stay with us again. Warm Regards, Renuka Patel Owner More 

Gillette, Wyoming
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 26, 2014

Arrived after dark, tired after a long day driving. Price was very reasonable for this region. Room had been remodeled and was very clean and comfortable. Normally when I hear the hotel is "pet friendly" we go to another hotel. They assured me they had specific rooms for people with pets & no pet had ever stayed in the room... More 

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Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey. Your feedback id very important to us. To ensure a you a nice comfortable room. I do apologize fo the incense smell. We are going to do some remodeling this winter. Hope to see you soon. We do appreciate you business. More 

Pagosa Springs
Top Contributor
91 reviews 91 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 25, 2014

Clean comfortable motel -quality breakfast. Desk Clerk, April very friendly and recommended a fine local restaurant for dinner. this town's historic district is unsullied - largely intact - although many businesses have moved to the edge of town. We enjoyed our late afternoon drive around town - viewing the vintage ATSF train station. No Ref or microwave. Clean good value... More 

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Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey. We do appreciate your business. We do hope to see you soon. We will be doing some remodeling this winter. Also we will be getting microwaves as well. More 

Highlands Ranch, Colorado, United States
Top Contributor
61 reviews 61 reviews
28 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 18, 2014

I must give a shout out to the staff and manager of this property. Very warm welcome and very helpful. Only time I have stayed in this town, it was on Columbus Day and they helped me find the location where I need to be to get my job done.

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Gilbert G, Owner at Quality Inn, responded to this review

We have great staff and we make sure our guest have a comfortable stay. We are in the process of renovating this property, I hope you will have even better experience next time. More 

Woodstock, Vermont
Top Contributor
358 reviews 358 reviews
42 hotel reviews
193 helpful votes 193 helpful votes
3 of 5 stars Reviewed October 14, 2014

We had driven from Jackson, WY and were in need of a good night's sleep and got it at this Quality Inn along I-25. Check-in was fine and the place looked pretty good. Our room was spacious and very clean. However there was a smell that we could not identify. Not terrible, sort of a cleaning product smell, but it... More 

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Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey. Your feedback is very important to us. We do thank you for your business. AS we are going to start to remodel. Hope to see you soon! More 

Madison, Wisconsin
Top Contributor
62 reviews 62 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 1, 2014

Quality Inn generally plays to the value traveller looking for just a little bit more but willing to overlook the finer points. This one was clean, friendly, priced right but showing its age in places. Nothing that would bother a value traveller but the persnickety person could accumulate a list of faults. But they weren't charging you to stay at... More 

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Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We do appreciate your business. Hope to see you soon. More 

Tallahassee, Florida
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 10, 2014

We were just passing through and needed a stop for rest. Check in was quick and discount helped (military). Found a live bug and killed it. Main lamp in room had 'clean me' written in the dust. Very small pillows. Bed a little harder than wanted (bad hip). AC was cold, good. Blankets, soft. Shower towels, one had stains and... More 

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Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, Iwould like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Tampa, Florida
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 20, 2014

I stayed here as a result of poor planning during a summer road trip out west. I used a third-party bidding site after seeing the rates that were available that evening. While I could have done much worse as far as accommodations, considering what I paid for the room I was somewhat disappointed. This is the first room in several... More 

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Gilbert G, Manager at Quality Inn, responded to this review

Thank you for taking the time yo complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed July 17, 2014

The Quality Inn is an easy stop in Raton just off the highway when heading to Texas or Denver. Reasonable rates with full hot breakfast and nice staff. Get a room on the west side to see the deer in the field out back.

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Gilbert G, Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps eith our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

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