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Holiday Inn Express Raton

#2 of 19 Hotels in Raton
Certificate of Excellence
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101 Card Avenue, I-25 Exit 450, Raton, NM 87740
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Holiday Inn Express Raton
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Holiday Inn Express Raton
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210 reviews from our community

Traveler rating
    141
    49
    13
    7
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
47 reviews 47 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The service here was very nice. The rooms were clean, comfortable and fine. Breakfast was great and the kids were well fed before we hit the road again! Easy in and out on hwy. Perfect travelers hotel.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

We sincerely appreciate your 5 star review and kind comments. We were happy to see that you found the hotel to be both clean and comfortable, and that your family started their day off right at breakfast. We hope to remain your hotel of choice in the area. Marilyn Edwards Guest Service Manager More 

San Marcos, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very clean and well run. Friendly people. Lots of choices on e breakfast bar. I thought the sheets were a little coarse. They have a great display of turquoise jewelry in the lobby. I wish my wife had not seen it.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Thank you very much for choosing our hotel than taking the time to post your comments sharing your experience with others. We were pleased to see how much you enjoyed your accommodations, the friendly service as well as the breakfast in the morning. We hope to see you again soon. Marilyn Edwards Guest Service Manager More 

colorado
Contributor
13 reviews 13 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were heading home to Colorado and had driven all day. It was nice to just relax for the night before continuing our trip. The staff is very attentive, especially the lady who worked in the dining room for breakfast. The room was very clean and the bed was comfortable. We would definitely stay here again.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

We were very pleased to see how much you enjoyed your overnight stay with us after your day of traveling. We thank you very much for your comments, and sharing your thoughts with others. We hope to see you again in the future. Marilyn Edwards Guest Service manager More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed March 31, 2015

The hotel was very clean. The staff was very friendly and the lady in dining room was excellent . We stayed at hotel one night and would go back again if traveling thorough Raton.Right off the interstate and easy to drive to.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Thank you very much for your comments, we sincerely appreciate your feedback. We were happy to see that our location was convenient, and that you enjoyed the complimentary breakfast, in particular the service provided. We are honored to be your hotel of choice in the area. Marilyn Edwards Guest Service manager More 

Houston, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 20, 2015

Our family stayed here while traveling through New Mexico. We chose the hotel from the internet because it looked fairly clean. Although difficult to find due to poor signage, hotel was close to a main highway. In a nutshell, the hotel is in dire need of a makeover. The lobby could be nicer if all the extra personal decor was... More 

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Thank you very much for your honest feedback after your recent stay at our hotel. We were pleased to see that you found our rooms and public areas to be very clean. However, we are very sorry that you did not enjoy our lobby décor. Our hotel is done in a South West style which reflects our area and which... More 

North Dakota
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 9, 2015

this place was very nice, friendly staff, clean room, great breakfast.. Overall good choice. We would definitely stay here again if need a room in this area. This hotel is right off of the interstate and was handy for us as we were just traveling through.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Thank you very much for your 5 star review, we were pleased to see that our location perfectly suited your needs and that you enjoyed your overnight stay with us. We appreciate your feedback and hope to see you again soon. Marilyn Edwards Guest Service Manager More 

Top Contributor
123 reviews 123 reviews
33 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed March 7, 2015

We drove from Dallas to Breckenridge so this was a good location for night rest Friendly service Nice breakfast although I wish they actually cook eggs and not provide not sure what in it ready factory omelets Big rooms , beds are Ok Coffee maker , fridge and micro provided Morning newspaper as well Didn't check the pool but looks... More 

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Thank you very much for your comments and for sharing your experience at our hotel with others. We were pleased to see that our hotel was a convenient stop on your way to Breckenridge. We hope to see you again in the future. Marilyn Edwards Guest Service manager More 

Littleton, Colorado
1 review
4 of 5 stars Reviewed February 15, 2015 via mobile

The bathtub drain must have had hair in it, so I had to stand in water. Imagine that ... in a bathtub. Oh, and the room was cold when I came in. However, there is a thing called a heater and I had to walk over and turn it on.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

We thank you very much for taking the time to post your comments after your recent stay with us. We apologize for the issue that you experienced and hope that you will consider staying with us in the future, giving us the opportunity to exceed your expectations. Marilyn Edwards Guest Service Manager More 

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 5, 2015

I work in the hotel business and stay in luxury and economy hotels for my living. So I know what it takes to get it right for the guest, or wrong ! Let's look at what this hotel and its staff offers for its guests. Easy to find + very nice staff ( freindly, helpful, knowledge of the area and... More 

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

How very rewarding it was for the staff to read your comments, we appreciate the high praise coming from someone who travels as much as you do. We take great pride in exceeding our guest's expectations, thank you for taking the time to post your comments and recommend our hotel to others. We hope to remain your hotel of choice... More 

Great Falls, Montana
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 31, 2014

This is a truly great Holiday Inn Express. The blonde, short-haired girl at the desk was super prepared, friendly, and knowledgeable. The layout of the hotel is great and the rooms spacious. The breakfast bar was excellent along with the cheerful person running it. I will recommend and stay again in the future. The only downfall was pool water was... More 

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Thank you very much for your glowing comments, we sincerely appreciate our guest feedback. It was most rewarding for us to see that the service you received exceeded your expectations, and that we will remain your hotel of choice in the area. We look forward to seeing you again very soon. Marilyn Edwards Guest Service Manager More 

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