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Holiday Inn Express Raton

#2 of 19 Hotels in Raton
Certificate of Excellence
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101 Card Avenue, I-25 Exit 450, Raton, NM 87740
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Holiday Inn Express Raton
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Holiday Inn Express Raton
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214 reviews from our community

Traveler rating
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    13
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lubbock, Texas
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at this HI Express for years. It is exceptional. The rooms are very clean, the staff very courteous and helpful, and the location very convenient and uncrowded. In addition to the usual Holiday Inn Express amenities, the HI Express in Raton, NM, offers a "snack supper" each evening as well as an excellent breakfast each morning (both... More 

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

We sincerely appreciate your continued loyalty to our hotel, and thank you for taking the time to post your comments after your most recent stay. We were pleased to see how much you enjoy the room accommodations, the putting green, and the complimentary manager's reception in the evenings. We look forward to your next visit. Marilyn Edwards Guest Service Manager More 

Kevil, Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I would like to recognize Daniela for outstanding service and hospitality in a horrible rainstorm. As expected the accommodations and breakfast were awesome. This retired military man appreciated all of your help.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Most importantly- thank you for your service!! We sincerely appreciate you taking the time to post your comments after your recent stay with us. It was rewarding for the staff to see how much you enjoyed your stay and valued the customer service provided. We hope to see you again soon. Marilyn Edwards Guest Service Manager More 

coppell, texas
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Big clean room, friendly and helpful staff and a clean kitchen area. Smiling faces all around. Free Wi-Fi a plus. King-size bed and all around comfort found after many hours on the road. Highly recommend this hotel.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

How pleased we were to see your 5 star review and glowing comments after your recent stay with us. We take great pride in our hotel and the service we provide, and were very happy to see that we exceeded your expectations. We look forward to your next visit. Marilyn Edwards Guest Service Manager More 

Santa Fe, NM USA
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

I was impressed by the quality of the bedding, towels, the size and tastefulness of the rooms. I also liked breakfast, for which there were many options, all good. In the late afternoon there were cookies, cold cuts and fruit, an unexpected really nice treat. Finally, the staff was warm, helpful and very pleasant. I intend to stay there again... More 

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Thank you very much for your comments, we were pleased to see how much you enjoyed the clean, comfortable accommodations, the breakfast and complimentary manager's reception as well as the service provided. We hope to remain your hotel of choice in the area. Marilyn Edwards Guest Service manager More 

Top Contributor
53 reviews 53 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The service here was very nice. The rooms were clean, comfortable and fine. Breakfast was great and the kids were well fed before we hit the road again! Easy in and out on hwy. Perfect travelers hotel.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

We sincerely appreciate your 5 star review and kind comments. We were happy to see that you found the hotel to be both clean and comfortable, and that your family started their day off right at breakfast. We hope to remain your hotel of choice in the area. Marilyn Edwards Guest Service Manager More 

San Marcos, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Very clean and well run. Friendly people. Lots of choices on e breakfast bar. I thought the sheets were a little coarse. They have a great display of turquoise jewelry in the lobby. I wish my wife had not seen it.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Thank you very much for choosing our hotel than taking the time to post your comments sharing your experience with others. We were pleased to see how much you enjoyed your accommodations, the friendly service as well as the breakfast in the morning. We hope to see you again soon. Marilyn Edwards Guest Service Manager More 

colorado
Contributor
13 reviews 13 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 13, 2015

We were heading home to Colorado and had driven all day. It was nice to just relax for the night before continuing our trip. The staff is very attentive, especially the lady who worked in the dining room for breakfast. The room was very clean and the bed was comfortable. We would definitely stay here again.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

We were very pleased to see how much you enjoyed your overnight stay with us after your day of traveling. We thank you very much for your comments, and sharing your thoughts with others. We hope to see you again in the future. Marilyn Edwards Guest Service manager More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed March 31, 2015

The hotel was very clean. The staff was very friendly and the lady in dining room was excellent . We stayed at hotel one night and would go back again if traveling thorough Raton.Right off the interstate and easy to drive to.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Thank you very much for your comments, we sincerely appreciate your feedback. We were happy to see that our location was convenient, and that you enjoyed the complimentary breakfast, in particular the service provided. We are honored to be your hotel of choice in the area. Marilyn Edwards Guest Service manager More 

Houston, Texas
Contributor
19 reviews 19 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 20, 2015

Our family stayed here while traveling through New Mexico. We chose the hotel from the internet because it looked fairly clean. Although difficult to find due to poor signage, hotel was close to a main highway. In a nutshell, the hotel is in dire need of a makeover. The lobby could be nicer if all the extra personal decor was... More 

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Thank you very much for your honest feedback after your recent stay at our hotel. We were pleased to see that you found our rooms and public areas to be very clean. However, we are very sorry that you did not enjoy our lobby décor. Our hotel is done in a South West style which reflects our area and which... More 

North Dakota
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2015

this place was very nice, friendly staff, clean room, great breakfast.. Overall good choice. We would definitely stay here again if need a room in this area. This hotel is right off of the interstate and was handy for us as we were just traveling through.

Was this review helpful? Yes
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review

Thank you very much for your 5 star review, we were pleased to see that our location perfectly suited your needs and that you enjoyed your overnight stay with us. We appreciate your feedback and hope to see you again soon. Marilyn Edwards Guest Service Manager More 

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