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Sky City Casino Hotel

3.0 of 5 Interstate 40, Exit 102, PO Box 310, Pueblo of Acoma, NM 87034
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Certificate of Excellence 2014
Sky City Casino Hotel
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Sky City Casino Hotel
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202 reviews from our community

Traveler rating
    72
    59
    36
    16
    19
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37
94
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Show Low, Arizona
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We made a reservation & drove the 4 hours to get to this disaster. When we arrived 4 "bellmen" were standing around talking to the front desk clerk. Mind you, we were two women with a handicap & not one offered to help. We took a cart out front & unloaded our luggage, took it to our room & returned... More 

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Pinetop-Lakeside, Arizona
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We drove from Lakeside, Az to this place and drove over 3.5 hours. The bed was okay but the pillows were lumpy and uncomfortable. The Heater/AC unit is one of the old wall mounted units but does have a thermostat control on the wall. The employee's were okay but nothing above and beyond. When we went to the players club... More 

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Peabody, Massachusetts
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The initial check-in to the hotel went smoothly. Our rooms were clean and comfortable. When we registered in the casino and told them we were hotel guests, we discovered that we could have gotten significant cost reductions on our rooms had we registered at the casino first! Although the front desk rectified the price differential, the process was annoying and... More 

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stopped here for one night. It was 3:30 they said come back at 4 and you'll get room on ground floor for 59.00 and it includes free breakfast. We come back at 4 and no rooms on ground floor. There's a room on third floor for same price with no breakfast. ???? The wifi did not work unless you were... More 

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Lgrant2001, General Manager at Sky City Casino Hotel, responded to this review

Dear Guest, I sincerely apologize your experience at Sky City Casino Hotel did not go well. In regards to the first floor room that you originally wanted our clerks should have pre-assigned the room number to insure you received the discount. We do have different room types. Our second and third floor are deluxe rooms with more amenities. We do... More 

So Cal
Top Contributor
314 reviews 314 reviews
60 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed December 10, 2014

The facility wasn't bad, but the thing I hated was that you had to relog on to the Internet every hour. Too bad I wasn't here for the gambling, but I blame PL for that (likely because of the price I paid). I bid for a hotel in Grants, and I end up 20 miles away. Did like that the... More 

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Lgrant2001, General Manager at Sky City Casino Hotel, responded to this review

Dear Guest, I appreciate your feedback regarding the password reset while using the hotel complimentary internet. I have spoken with our IT department and they now do not require the password reset every hour and have set it for much later. Once again thank you for the information. We do take all issues serious and strive to make our hotel... More 

Escalante
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 30, 2014

We have stayed at the Sky City Hotel on 5 previous trips over the past 3 years. We stay here due to proximity to the interstate and the clean and comfortable rooms. The common areas and the grounds are clean. We are always treated very warmly by the staff. As a matter of fact , we are always surprised by... More 

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Lakeside, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2014

Everything at the right park, casino & restaurant was very nice. We'll be back. The prices are very good too. We didn't stay in the hotel but the photos of the rooms looked very nice. I don't know why a review has to be any particular length & I won't leave a review next time.

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Mandan, North Dakota
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 12, 2014 via mobile

after driving all day couldn't make it any farther. Gave it a shot. Should have stopped earlier. took a half an hour to check in. Room was clean. buffet was expensive for the ten hour old roast beef, Runny mashed potatoes, cold gravy with the skin and a very small selection of anything else. walked into casino and immediately felt... More 

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Lgrant2001, General Manager at Sky City Casino Hotel, responded to this review

Dear Valued Guest, I do apologize you had a less than perfect experience with us at Sky City Casino Hotel. I assure you it isn't our normal to have all the issues you experienced. We do provide Pillowtop mattresses for all our beds. I will have our room inspectors check all the beds to see if the mattress needs replacing.... More 

Manchester England
Top Contributor
218 reviews 218 reviews
53 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed November 4, 2014

Decided to kill some time at Sky City. It's pretty small with somewhat confusing access from I 40. Unexceptional casino layout and of course it's dry. The promotional website and roadside billboards significantly over hype the venue. Unless you're passing I wouldn't make a special trip. We didn't sample the accommodation or food.

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Berkeley, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 4, 2014

Best bed ever! clean, modern room. Easy to find and check in. Food was so so, kind of like what you'd serve on an off day, but palatable. Service was wonderful, although the dining room was kind of stark. No alcohol and gambling was away from the rooms. Easy drive to the Pueblo

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Additional Information about Sky City Casino Hotel

Address: Interstate 40, Exit 102, PO Box 310, Pueblo of Acoma, NM 87034
Location: United States > New Mexico > Pueblo of Acoma
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sky City Casino Hotel 3*
Number of rooms: 132
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Also Known As:
Sky City Hotel Pueblo Of Acoma

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