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All 4 Portales hotels

Super 8 Portales

2.0 of 5 Motel   |   1805 West Second St., Portales, NM 88130
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Super 8 Portales
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Ranked #1 of 4 hotels in Portales
A recent review
5 of 5 stars reviewed 2 weeks ago
Bruce B Lubbock, Texas
  • Overview
  • Reviews (65)
  • Photos (9)
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  • Room tips (5)
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65 people have reviewed this hotel

Traveler rating
    14
    26
    15
    9
    1
See reviews for
33
6
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Lubbock, Texas
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amy, the hotel GM, was a bright spot in a trip that was otherwise plagued by problems. She went the second mile to assist me when she could have easily shrugged her shoulders and done nothing. The hotel and the room were clean and comfortable. The Customer Service was superior. Thanks Amy!

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Bruce, It was our pleasure to serve you here at Super 8. Are guest's are super important to us. Thank you for taking the time to write your review here on Trip Advisor. We hope to see you again one day !! Sincerely, Amy More

New Mexico
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 16, 2014

My husband and I stayed here for two nights for a class reunion. This is probably the nicest Super 8 we've ever stayed in. The room and lobby were very clean and the decor modern and clean also. The only real issue was the shower curtain rod. It looked like it was kind of coming off of the wall, like... More

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Wow Rena ! Your review was so informative to other travelers. Thank you for touching on the many points that you did, helping to inform other travelers that are coming to our area and our hotel. Im so glad to hear that you were pleased during your stay. Our hotel was recently renovated 2 years ago and it is a... More

Rhome, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 7, 2014

I placed my reservation on May 8, 2014 for two nights, Friday and Sat night the 4th and 5th of July 2014. I asked for a ground floor room when I did my reservation and was assured I had it. We arrived at 3:30 on Friday July 4th to check in. At that time they had no ground floor rooms... More

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Walt E, My name is Amy Wallis. I checked you in. I remember you! You were very disappointed that your message didn't get conveyed that you wanted ground floor. I would have moved mountains to get you on the first floor but I was out of options when you arrived. I am so sorry about that. I did let... More

Portales
1 review
5 of 5 stars Reviewed April 28, 2014

Our family was in Portales for a short stay to visit the ENMU campus. First and foremost is how professional and pleasant the staff was. Being kind means so much when you have been in a car driving for hours. It was great to be greeted with a smile. We were in a room that was very clean and comfortable.... More

Review collected in partnership with Super 8

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Guest, What a nice review ! Thank you for taking the time to share your experience here in Portales. It's so good to hear that you were impressed with our staff and that you enjoyed your stay. Have a great day. More

Portales
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 10, 2014

I went to eat breakfast at 9:30 on Saturday morning and there was no food. It was my understanding that breakfast would be available until 10. The bed was very uncomfortable.

Review collected in partnership with Super 8

Was this review helpful? Yes 2
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Mary Lisa S, I apologize that you came after breakfast hours and discovered no food ! Our breakfast is 6am-9am. So sorry that your bed was not comfortable. We hope to make your stay better in the future if you would please consider us one more time. Sincerely, Amy More

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Additional Information about Super 8 Portales

Address: 1805 West Second St., Portales, NM 88130
Location: United States > New Mexico > Portales
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Portales 2*
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Also Known As:
Super Eight Portales
Portales Super Eight
Portales Super 8

9 photos of this hotel

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Near Super 8 Portales

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Recently Completely Renovated and Conveniently Located near Eastern New Mexico University and within a Short Distance of Several Fine Restaurants. ... more   less 
Number of rooms
45

Questions & Answers

Questions? Get answers from Super 8 Portales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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