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All 4 Portales hotels

Super 8 Portales

2.0 of 5 Motel   |   1805 West Second St., Portales, NM 88130
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Super 8 Portales
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Ranked #2 of 4 Hotels in Portales
A recent review
3 of 5 stars reviewed 1 week ago
punkinfudge Irving
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68 reviews from our community

Traveler rating
    14
    27
    16
    9
    2
See reviews for
34
6
7
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (13)
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    (18)
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Albuquerque, New Mexico
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First of all, we had a reservation for a single room. The guy at the FD did not speak any English, took FOREVER to check us in, and clearly did not have a clue what he is doing. Went to the room upstairs (no elevator) with all our luggage (stayed there for 2 dreadful nights) and the room was not... More

Was this review helpful? Yes 4
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Sandra, I'm sorry to hear of the trouble at check in. Mr. Bhakta, he is from India and his English is not so good and I apologize. He normally isn't that nervous and painstaking but I definitely believe your account. I read here that he put you in a dirty room. I'm sorry about the mistake. We have very... More

Lubbock, Texas
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

Amy, the hotel GM, was a bright spot in a trip that was otherwise plagued by problems. She went the second mile to assist me when she could have easily shrugged her shoulders and done nothing. The hotel and the room were clean and comfortable. The Customer Service was superior. Thanks Amy!

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Bruce, It was our pleasure to serve you here at Super 8. Are guest's are super important to us. Thank you for taking the time to write your review here on Trip Advisor. We hope to see you again one day !! Sincerely, Amy More

New Mexico
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 16, 2014

My husband and I stayed here for two nights for a class reunion. This is probably the nicest Super 8 we've ever stayed in. The room and lobby were very clean and the decor modern and clean also. The only real issue was the shower curtain rod. It looked like it was kind of coming off of the wall, like... More

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Wow Rena ! Your review was so informative to other travelers. Thank you for touching on the many points that you did, helping to inform other travelers that are coming to our area and our hotel. Im so glad to hear that you were pleased during your stay. Our hotel was recently renovated 2 years ago and it is a... More

Rhome, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 7, 2014

I placed my reservation on May 8, 2014 for two nights, Friday and Sat night the 4th and 5th of July 2014. I asked for a ground floor room when I did my reservation and was assured I had it. We arrived at 3:30 on Friday July 4th to check in. At that time they had no ground floor rooms... More

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Walt E, My name is Amy Wallis. I checked you in. I remember you! You were very disappointed that your message didn't get conveyed that you wanted ground floor. I would have moved mountains to get you on the first floor but I was out of options when you arrived. I am so sorry about that. I did let... More

Portales
1 review
5 of 5 stars Reviewed April 28, 2014

Our family was in Portales for a short stay to visit the ENMU campus. First and foremost is how professional and pleasant the staff was. Being kind means so much when you have been in a car driving for hours. It was great to be greeted with a smile. We were in a room that was very clean and comfortable.... More

Review collected in partnership with Super 8

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Guest, What a nice review ! Thank you for taking the time to share your experience here in Portales. It's so good to hear that you were impressed with our staff and that you enjoyed your stay. Have a great day. More

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Additional Information about Super 8 Portales

Address: 1805 West Second St., Portales, NM 88130
Location: United States > New Mexico > Portales
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Portales 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Super Eight Portales
Portales Super Eight
Portales Super 8

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