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Super 8 Portales

2.0 of 5
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1805 West Second St., Portales, NM 88130
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Super 8 Portales
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Ranked #2 of 4 Hotels in Portales
A recent review
3 of 5 stars reviewed 1 week ago
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83 reviews from our community

Traveler rating
    19
    32
    19
    11
    2
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38
7
8
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portales
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I reserved a non-smoking room online however when I showed up at the hotel I was given a smoking room. We stayed for 2 nights. After the first night I put the thing on the door to have the room cleaned. This was not done and the room looked the same when we returned that night. They did try to... More 

Review collected in partnership with Super 8

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Amy W, General Manager at Super 8 Portales, responded to this review

Dear Mary Lisa S, I’m sorry that your reservation came thru as smoking. A friendly suggestion for next time would be that if you book online with travel agencies, call the hotel directly to see how your reservation came thru on our end. Housekeepers automatically clean rooms daily. The sign that you hang out on your door states that you... More 

Butternut, Wisconsin
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was clean, convenient but price was 86 dollars. Too high. And they were not busy. We felt taken advantage of. Television reception was odd seemed to fade in and out. Chose this community to stop in because we wanted to eat at Roosevelt's microbrewery which was excellent!

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Amy W, General Manager at Super 8 Portales, responded to this review

Dear Butternut, Wisconsin Thank you for your review on TripAdvisor. Sorry that you were disappointed in the price. More 

Aberdeen, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 31, 2015

Stayed for four nights and found it to be perfectly suitable for our requirements. Easy access off the freeway and perfectly located for visiting the university. The staff were extremely nice and helpful. Hotel was clean.

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Amy W, General Manager at Super 8 Portales, responded to this review

Yes ! Highway 70 runs right thru Portales ! The University is conveniently located close to our hotel. I am pleased to hear your comment about the staff and cleanliness. We hope you stay again. More 

Las Cruces, New Mexico, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 9, 2015

Stayed 2 nights at the Super 8 in Portales, NM this past thursday and friday. I found the hotel to be very clean and service was very good as well. They also served a continental breakfast each morning as well. For the price, the best stay in Portales!

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Amy W, General Manager at Super 8 Portales, responded to this review

Dear Brent J We are so glad to hear you were pleased with our property and our service. We strive to make your destination Super here at Super 8 !!! More 

portales,nm
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 11, 2015

The rooms and service where decent. Because work was picking up in the area over night the rooms rate was jacked up $40/night from my original check in price. I stayed there another week at a lot higher rate and was never notified of the change until I checked out. When our employer realized we where being gouged all of... More 

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Amy W, General Manager at Super 8 Portales, responded to this review

Dear 18josephw, I am out of town and will be back to work on Monday Feb 16th. I will call you when I get back. Sincerely, Amy Wallis More 

Travelers are raving about these Portales hotels

Augusta, Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed January 10, 2015

This hotel was very nice. Room was clean and quiet. The internet worked well. Convenient location.

Review collected in partnership with Super 8

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Christophe F, I'm so glad to hear you were pleased with your recent stay and thank you for sharing your experience at our hotel. Sincerely More 

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