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Super 8 Portales

2.0 of 5
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1805 West Second St., Portales, NM 88130
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1 room 1 guest
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Super 8 Portales
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90 Reviews from our TripAdvisor Community

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Traveler rating
    21
    33
    22
    11
    3
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39
8
10
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (90)
  • Mar-May only
    (19)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (16)
All months
Tularosa NM
1 review
5 of 5 stars Reviewed 1 week ago

The Super 8 in Portales NM is a very nice place to stay. Especially if you have a pet. I was traveling with my Dog and everyone there was very nice to her. The rooms are beautiful and clean. Breakfast was good. And the hotel is right next to town with lots of choices for eating out. A very friendly,... More 

Review collected in partnership with Super 8

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Amy W, General Manager at Super 8 Portales, responded to this review

Dear David J Forjan, We were pleased to have you and your pet here. You are very polite and kind. Thank you for time here on Trip Advisor. More 

Rio Rancho
1 review
3 of 5 stars Reviewed 1 week ago

Dirty sheets on the bed. had to sleep on top of comforter which had stains on them. I brought to the attention of the owner and he did nothing. The general manager did give me a small discount when checking out. I will be going to portales a lot in the future and will not be staying there again.

Review collected in partnership with Super 8

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Amy W, General Manager at Super 8 Portales, responded to this review

Dear Heather S, I remember you at check out and its such a horrible thing that you suspected your sheets were dirty. I can assure other readers that this is the 1st time I’ve heard of this complaint since I’ve been managing the hotel. Not a usual occurrence at this location. Heather, I do hope you come back and even... More 

Independence, Missouri
1 review
5 of 5 stars Reviewed July 22, 2015

Every thing was clean. Room was ample size for a 1 bed room. Ir had a nice workdesk..I will stay there again next time in Portales.I did not like the limited TV. no religious programs. Nothing for family.

Review collected in partnership with Super 8

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Amy W, General Manager at Super 8 Portales, responded to this review

Dear Guest, I'm glad you were happy here and we look forward to always serving you. I am sorry there are no religious channels. I will certainly be a voice for you and others if we ever do a package change or upgrade our satellite programming. Sincerely More 

Baton Rouge, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 23, 2015

I booked this hotel online. Come to find out the room was non-refundable. The front desk was not courteous or friendly and did not try and honor our request for a room on the first floor. There is no elevator. We had to lug all our bags, a cooler full of drinks and lawn chairs up two flights of stairs... More 

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Traveler, Please always know the terms and conditions of a rate when you book online. Some of them have stipulations and are non-cancellable. You booked or requested a smoking room which all smoking rooms are on second floor. I know the smoke alarm must have been very annoying but, our front desk would have done something if they knew... More 

Travelers are raving about these Portales hotels

Portales
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

I reserved a non-smoking room online however when I showed up at the hotel I was given a smoking room. We stayed for 2 nights. After the first night I put the thing on the door to have the room cleaned. This was not done and the room looked the same when we returned that night. They did try to... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Mary Lisa S, I’m sorry that your reservation came thru as smoking. A friendly suggestion for next time would be that if you book online with travel agencies, call the hotel directly to see how your reservation came thru on our end. Housekeepers automatically clean rooms daily. The sign that you hang out on your door states that you... More 

Butternut, Wisconsin
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 12, 2015

Was clean, convenient but price was 86 dollars. Too high. And they were not busy. We felt taken advantage of. Television reception was odd seemed to fade in and out. Chose this community to stop in because we wanted to eat at Roosevelt's microbrewery which was excellent!

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Butternut, Wisconsin Thank you for your review on TripAdvisor. Sorry that you were disappointed in the price. More 

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