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Super 8 Portales

2.0 of 5
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1805 West Second St., Portales, NM 88130
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Super 8 Portales
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Ranked #2 of 4 Hotels in Portales
A recent review
3 of 5 stars reviewed 3 days ago
R9905JKsandraw Santa Fe, New Mexico
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (19)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (16)
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Independence, Missouri
5 of 5 stars Reviewed 6 days ago NEW

Every thing was clean. Room was ample size for a 1 bed room. Ir had a nice workdesk..I will stay there again next time in Portales.I did not like the limited TV. no religious programs. Nothing for family.

Review collected in partnership with Super 8

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Amy W, General Manager at Super 8 Portales, responded to this review

Dear Guest, I'm glad you were happy here and we look forward to always serving you. I am sorry there are no religious channels. I will certainly be a voice for you and others if we ever do a package change or upgrade our satellite programming. Sincerely More 

Baton Rouge, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

I booked this hotel online. Come to find out the room was non-refundable. The front desk was not courteous or friendly and did not try and honor our request for a room on the first floor. There is no elevator. We had to lug all our bags, a cooler full of drinks and lawn chairs up two flights of stairs... More 

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Amy W, General Manager at Super 8 Portales, responded to this review

Dear Traveler, Please always know the terms and conditions of a rate when you book online. Some of them have stipulations and are non-cancellable. You booked or requested a smoking room which all smoking rooms are on second floor. I know the smoke alarm must have been very annoying but, our front desk would have done something if they knew... More 

Travelers are raving about these Portales hotels

Portales
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

I reserved a non-smoking room online however when I showed up at the hotel I was given a smoking room. We stayed for 2 nights. After the first night I put the thing on the door to have the room cleaned. This was not done and the room looked the same when we returned that night. They did try to... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Mary Lisa S, I’m sorry that your reservation came thru as smoking. A friendly suggestion for next time would be that if you book online with travel agencies, call the hotel directly to see how your reservation came thru on our end. Housekeepers automatically clean rooms daily. The sign that you hang out on your door states that you... More 

Butternut, Wisconsin
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 12, 2015

Was clean, convenient but price was 86 dollars. Too high. And they were not busy. We felt taken advantage of. Television reception was odd seemed to fade in and out. Chose this community to stop in because we wanted to eat at Roosevelt's microbrewery which was excellent!

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Amy W, General Manager at Super 8 Portales, responded to this review

Dear Butternut, Wisconsin Thank you for your review on TripAdvisor. Sorry that you were disappointed in the price. More 

Aberdeen, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 31, 2015

Stayed for four nights and found it to be perfectly suitable for our requirements. Easy access off the freeway and perfectly located for visiting the university. The staff were extremely nice and helpful. Hotel was clean.

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Yes ! Highway 70 runs right thru Portales ! The University is conveniently located close to our hotel. I am pleased to hear your comment about the staff and cleanliness. We hope you stay again. More 

Las Cruces, New Mexico, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 9, 2015

Stayed 2 nights at the Super 8 in Portales, NM this past thursday and friday. I found the hotel to be very clean and service was very good as well. They also served a continental breakfast each morning as well. For the price, the best stay in Portales!

Was this review helpful? Yes
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Brent J We are so glad to hear you were pleased with our property and our service. We strive to make your destination Super here at Super 8 !!! More 

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