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Super 8 Portales

2.0 of 5
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1805 West Second St., Portales, NM 88130
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1 room 1 adult
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Super 8 Portales
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99 Reviews from our TripAdvisor Community

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Oak Harbor
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 14, 2015

To start with the pillows were it very supportive. We requested additional pillows and the front desk staff was only able to find one more pillow! The hotel wasn't that busy... But it seemed to be extremely noisy over the course of the night! The breakfast selection was disappointing, being mostly carbs and items were picked over and no coffee!... More 

Review collected in partnership with Super 8

Helpful?
Thank Pamela A
Jon B, General Manager at Super 8 Portales, responded to this review

Thank you kindly for sharing these details about your experience during your last stay with us. We had aimed to get through graduation weekend with perfection, and so I feel quite disappointed that we did not meet your expectations, especially with the coffee. I will most certainly address these issues internally. Please have a wonderful day! Jon GM More 

Albuquerque, New Mexico
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2015

My husband and I just went on a short 'getaway' to Portales and to see our grand daughter who goes to college there. We spent 3 days doing the sites around Portales and Clovis. We went to a few museumes and had planned to go to the Clovis Zoo but the weather was too cold.

Review collected in partnership with Super 8

Helpful?
Thank Karen B
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Karen B So happy you stayed with us and that you got to see your granddaughter ! Thank you for choosing our Super 8 and sharing your review on Trip Advisor. More 

Tyler, Texas
1 review
5 of 5 stars Reviewed November 2, 2015

My room was clean. The bedspread had a red stain on it. It also was torn in a couple of places.

Review collected in partnership with Super 8

Helpful?
Thank nancycH4998PX
Amy W, General Manager at Super 8 Portales, responded to this review

Dear NancycH4998PX, So happy to see that your recent stay was a success !! I apologize about the bedspread. We have a few that need to be replaced. Sincerely, More 

Portales, New Mexico
1 review
5 of 5 stars Reviewed October 29, 2015

stranded here and waiting for a person to come pay for my room it was early morning and quite chilly out . I went in to ask the lady at the front desk if it was okay that i bring my bags inside to wait for said person and warm up my frozen hands and toes. she said sure come... More 

Helpful?
Thank Sara H
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Sara H We were so happy to help. We got the proper approval we needed from the credit card holder and got you into your room, Yay! Very happy to hear that your room was clean and pleasant. Happy an d safe travels Sara !! More 

Deming, New Mexico
1 review
3 of 5 stars Reviewed September 28, 2015

You need to get fitted sheets. The bottom sheet kept coming off and our neighbor on the door between the rooms was loud. He woke us up at 6AM. The door had no soundproofing. Not a sleepful night.

Review collected in partnership with Super 8

Helpful?
Thank Debbie D
Amy W, General Manager at Super 8 Portales, responded to this review

Dear Debbie D, We do have and use fitted sheets. Some of our flat sheets are huge and the housekeepers sometimes use them as fitted. I did share your review with my head housekeeper this morning so she is aware that this method is a dis-like in some cases. I am so sorry you didn't sleep well. Sincerely More 

Tularosa NM
1 review
5 of 5 stars Reviewed August 21, 2015

The Super 8 in Portales NM is a very nice place to stay. Especially if you have a pet. I was traveling with my Dog and everyone there was very nice to her. The rooms are beautiful and clean. Breakfast was good. And the hotel is right next to town with lots of choices for eating out. A very friendly,... More 

Review collected in partnership with Super 8

Helpful?
Thank DavidJForjan
Amy W, General Manager at Super 8 Portales, responded to this review

Dear David J Forjan, We were pleased to have you and your pet here. You are very polite and kind. Thank you for time here on Trip Advisor. More 

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