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Holiday Inn Express Portales

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1901 West 2nd Street, Portales, NM 88130
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Holiday Inn Express Portales
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46 Reviews from our TripAdvisor Community

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Hummelstown, Pennsylvania, United States
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I typically have very positive experiences staying at Holiday Inn Expresses (HIE). It was my first time visiting this HIE and first time working in New Mexico. It was a nice stay, but I added a few notes to my travel report. First, a large train does pass through town - request a room on the opposite side of the... More 

Helpful?
Thank jpetula
Chrisula W, Manager at Holiday Inn Express Portales, responded to this review

Thank you so much for your review of our hotel. We greatly appreciate all the feedback that you provided and will make sure to share your words with the staff. Have a nice day. Sincerely, Chrisula Webb, General Manager More 

TUCSON
1 review
5 of 5 stars Reviewed September 30, 2015

The room and shared areas were roomy, clean and welcomiing. Free breakfast was varied and well presented with western omelets served on Sunday. The room was well lit with new gixtures and was larger than rooms in comparable hotels. Cleanliness was evident throuhout the hotel and staff was courteous. The beds and bedding were higher quality than in comparable hotels.

Helpful?
Thank 78bonnie
San Diego, California
1 review
4 of 5 stars Reviewed August 29, 2015

Had our annual visit to Portales tempered by grandmother's passing two days after we departed. Hotel is still a great place to stay, but still trying to figure out why our Visa card was charged twice?? Only my wife & I were in the room (as far as we know!)

Helpful?
Thank robertmcquay
Level Contributor
79 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 6, 2015 via mobile

Very nice hotel and easy to access. The first room we were given smelled of smoke and when I called the desk they gave us a different room. The second set of keys were available when I reached the desk. The second room was great. Nice king size bed and two TVs. Great place to stay if you're in the... More 

Helpful?
1 Thank John G
Rodeo, New Mexico
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 12, 2015

My granddaughter had been accepted at ENMU and it was time to get her registered and all her classes picked out. We did not have a reservation but that did not stop them from not only finding us a room but also letting us check in early. Jon at the front desk was extremely helpful and even got us a... More 

Helpful?
2 Thank Jeleane S
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you for taking the time to submit this very nice review, and for staying with us at Holiday Inn Express in Portales, NM! It is always my pleasure to provide early check-in and floor preferences for the convenience of the guest, so long as our availability makes it possible. We look forward to seeing you when you guys come... More 

Panama City, Florida
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 7, 2015

Checked in early, around 11:30am, and they were able to provide us with a nice clean room. Danny was very helpful, plus provided me with lots of quarters for the washer/dryer facilities. It would have been nice to have had more then one each, but very grateful I could do my laundry. Beds were comfortable, bathroom great. As a stop... More 

Helpful?
1 Thank MMorgan2571
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you for staying with us at Holiday Inn Express in Portales, NM, and for taking the time to submit this very nice review! We do all we can to make everything as best we can for our guests, including accommodating early arrivals if at all possible, not to mention all the odd situations life makes possible for us and... More 

Ft. Worth, Texas USA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

Since it is the best in town, it is somewhat 'pricey'. For a small town, it is used a great deal by travelers thru the area as well as persons working in the area. Very comfortable rooms....clean and well maintained. Breakfast provided is a notch above regular 'breakfast included hotels'

Helpful?
1 Thank TexasTravelers55
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you for staying with us at Holiday Inn Express in Portales, NM, and for leaving this nice review! We aim to be a great hotel that guests love, and are glad to see we did well on your behalf. We look forward to seeing you again, and please have a wonderful day! Jon GEC More 

Bartlesville
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 20, 2015

The staff is friendly and courteous. The hotel presents attractive appearance upon entering the lobby. The guest room with two queen beds is sufficient space for two adults. There are desk with chair and also an upholstered chair. The room could use a luggage rack for accommodating another suitcase. The bed is comfortable. The bathroom is not because the toilet... More 

Helpful?
Thank GrannyHere
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you for sharing this nice review, and for staying with us at Holiday Inn Express in Portales, NM! We always hope that our guests will find our rooms and services to be comfortable and enjoyable, and are glad to see we did well on your behalf. We look forward to seeing you again, and please have a great day! More 

1 review
5 of 5 stars Reviewed May 9, 2015 via mobile

I recently stayed at the Holiday Inn in Portales NM. For such a small town this hotel exceeded my expectations! The staff was outstanding, the breakfast was great, and everything was really tidy. I will difinitely stay again.

Helpful?
Thank ellisxpresley
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you for staying with us at Holiday Inn Express in Portales, NM, and for taking the time to submit this very nice review! We feel quite satisfied to see we did well to make your stay with us an enjoyable experience, as that is our number one goal for every guest. We look forward to your next stay with... More 

Portales
Level Contributor
78 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed April 10, 2015

We have stayed at the HI Express in Portales a few times, although we own a home in Portales. Because we don't have cable tv, if we're in town for big events like the Super Bowl or Masters Golf Tourney, we will check into a room for a few days to enjoy the event on tv. Sound crazy? Perhaps, but... More 

Helpful?
Thank bartokhound
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you for taking the time to write this kind review, and for enjoying our services here at Holiday Inn Express in Portales, NM! We do all we can to make our services the best they can be for all of our guests. We look forward to seeing you again and please have a wonderful day! Jon GEC More 

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