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All 4 Portales hotels

Holiday Inn Express Portales

2.5 of 5 Hotel   |   1901 West 2nd Street, Portales, NM 88130
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Ranked #1 of 4 Hotels in Portales
A recent review
4 of 5 stars reviewed 6 days ago
Keltin W
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33 reviews from our community

Traveler rating
    11
    15
    5
    2
    0
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12
4
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staff was very friendly and the place was clean. Rooms were nice and the beds were comfy. Great showers too. Some of the rooms did have some issues though mostly with paint or wallpaper overlapping or being sloppily done. If you can get past that, then you're golden.

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Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you for staying with us at Holiday Inn Express in Portales, NM. We appreciate you for taking the time to leave us this feedback, and we look forward to seeing you again. More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is clean both on the inside and outside. We stopped here as I am going back to college. Sweet indoor pool and great breakfast. The room was even more spacious than I expected and had an easy time getting a replacement toothbrush as I forgot mine.

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Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Dear Jessie E, Thank you for staying with us at Holiday Inn Express in Portales, New Mexico. We are very grateful for you taking the time to leave us this valuable feedback. We are very happy to have made your stay a comfortable and enjoyable experience. Your kind words will be passed on to all of our staff. We look... More 

Delaware, Ohio
Top Contributor
135 reviews 135 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a business trip. Atmosphere: the exterior and interior were both clean and presentable. The hotel appears to be quite new. The lobby and breakfast area were neat and clean. I didn't take advantage of any additional amenities in the hotel, so I can't speak to those. Staff: the staff was polite, professional and helpful. Room: the room... More 

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Andrews, Texas, United States
Top Contributor
91 reviews 91 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 20, 2014

The hotel is very nice on the inside and rooms seem to be very clean .. the place is a little pricey compared to all the surrounding ones but is the nicest one as well.. the olace has an indoor pool that is heated and you get free wifi for people doing work while they are here

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San Antonio, Texas
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 17, 2014

We stayed here during an event at Eastern New Mexico University. Nice breakfast and service at this hotel. The room's appointments were nice. It is probably the nicest hotel in Portales. They have a heated indoor pool and a modern exercise room.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

Front desk personnel were very friendly and helpful, and the waterfall wall in the check-in area is a nice touch. The breakfast / cafe staff (Jo) was VERY helpful and the food was good. The room was clean, very spacious (we had a suite) and quiet.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2014

The hotel was nice very friendly staff we stayed for 3 nights to visit family. The front desk staff was awesome however housekeeping just walked in our room the 2nd morning of our stay while my husband was getting out of the shower. They didn't even knock. That was an awful experience. The housekeeping staff definitely needs some training on... More 

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Corinth, Mississippi
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 8, 2013

Stayed for a few days while working in Portales. Clean hotel and a very friendly staff. Staff was always helpful and offered suggestions. Breakfast was always good and staff that supported breakfast area were super friendly and kept everything stocked.

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Hobbs, New Mexico
1 review
5 of 5 stars Reviewed November 2, 2013

Stayed here while visiting with my children at ENMU. I have to say that Brittley did a wonderful job at the desk, anything we needed to know, she had an answer and a good one at that! Breakfast was great especially the pancake maker! Our room was cozy, nice and clean and we slept like babies. A lot of people... More 

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Parin K, Front Office Manager at Holiday Inn Express Portales, responded to this review

Dear Guest, We are pleased that you had a great stay with us. I will make sure that Brittley will get a chance to read this review. We look forward to seeing you again next time you are travelling through Portales, NM. More 

Chattanooga, Tennessee
Top Contributor
79 reviews 79 reviews
21 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 29, 2013

Nice place along the road to TX - found the stay to be clean and quiet - We did not have troubles with the RR tracks though i see others have. We used points so were glad to see this was a minimum point Holiday Inn

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Parin K, General Manager at Holiday Inn Express Portales, responded to this review

Thank You for taking the time to let us know. We appreciate your feedback. We hope to see you again soon. More 

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Additional Information about Holiday Inn Express Portales

Address: 1901 West 2nd Street, Portales, NM 88130
Phone Number:
Location: United States > New Mexico > Portales
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Portales 2.5*
Number of rooms: 65
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Also Known As:
Holiday Inn Express Portales Hotel Portales
Holiday Inn Portales
Portales Holiday Inn

28 photos of this hotel

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