We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Portales

2.5 of 5
Hotel website
Hotel deals
1901 West 2nd Street, Portales, NM 88130
Special Offer
Save 10-30%
Holiday Inn Express Portales
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #1 of 4 Hotels in Portales
A recent review
5 of 5 stars reviewed 2 weeks ago
bartokhound Portales
Write a Review

37 reviews from our community

Traveler rating
    13
    16
    5
    3
    0
See reviews for
14
5
1
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (37)
  • Mar-May only
    (12)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (11)
All months
Portales
Top Contributor
75 reviews 75 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the HI Express in Portales a few times, although we own a home in Portales. Because we don't have cable tv, if we're in town for big events like the Super Bowl or Masters Golf Tourney, we will check into a room for a few days to enjoy the event on tv. Sound crazy? Perhaps, but... More 

Was this review helpful? Yes
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you for taking the time to write this kind review, and for enjoying our services here at Holiday Inn Express in Portales, NM! We do all we can to make our services the best they can be for all of our guests. We look forward to seeing you again and please have a wonderful day! Jon GEC More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We booked the queen suite for a 3 night weekend stay. The suite is large, clean, beds comfortable and nice shower. We used the gym, which is adequate for travel. The staff are very helpful and friendly. We would definitely stay at this hotel again.

Was this review helpful? Yes
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you very much for staying with us at Holiday Inn express in Portales, NM! We are very happy to have made your stay with us a satisfying one, and look forward to seeing you again! Please have a wonderful day! More 

Rio Rancho, New Mexico
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was very clean & nice. Decent Breakfast, with lots of choices. Close to where we needed to be. The only downside was the Midnight train passing through town, seemingly right next to the Hotel. So maybe depending on which side of the hotel you are on, it is worse. Other than that, would highly recommend this Hotel! Close... More 

Was this review helpful? Yes
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Dear Janice, Thank you very much for staying with us at Holiday Inn Express in Portales, NM! We are happy that you enjoyed the conveniences we have to offer, and feel good to know that we did well to provide you with a quality experience during your stay. Please visit us again next time life brings you our way! Jon... More 

Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 23, 2015

Grandson will being going to ENMU had rehearsal booked a room suite 2 queens and sofa bed we needed to sleep 3 adults booked room 4 weeks ahead got to hotel was told all of the 2 queen size suites were booked told my reservation on line month ago was told they do not honor those , people who call... More 

Was this review helpful? Yes
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Kathie P It is extremely unfortunate that you did not get the Two Queen Suite that you reserved four weeks in advance with intentions of sleeping three adults during your stay. While occasional multi-system glitches are impossible to avoid with today's technology, we still find it to be very much disheartening to be involved with unsatisfactory services provided to our... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 25, 2015

Staff was very friendly and the place was clean. Rooms were nice and the beds were comfy. Great showers too. Some of the rooms did have some issues though mostly with paint or wallpaper overlapping or being sloppily done. If you can get past that, then you're golden.

Was this review helpful? Yes
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Thank you for staying with us at Holiday Inn Express in Portales, NM. We appreciate you for taking the time to leave us this feedback, and we look forward to seeing you again. More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2015

Hotel is clean both on the inside and outside. We stopped here as I am going back to college. Sweet indoor pool and great breakfast. The room was even more spacious than I expected and had an easy time getting a replacement toothbrush as I forgot mine.

Was this review helpful? Yes
Parin K, Guest Relations Manager at Holiday Inn Express Portales, responded to this review

Dear Jessie E, Thank you for staying with us at Holiday Inn Express in Portales, New Mexico. We are very grateful for you taking the time to leave us this valuable feedback. We are very happy to have made your stay a comfortable and enjoyable experience. Your kind words will be passed on to all of our staff. We look... More 

Delaware, Ohio
Top Contributor
148 reviews 148 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 30, 2014

Stayed here for a business trip. Atmosphere: the exterior and interior were both clean and presentable. The hotel appears to be quite new. The lobby and breakfast area were neat and clean. I didn't take advantage of any additional amenities in the hotel, so I can't speak to those. Staff: the staff was polite, professional and helpful. Room: the room... More 

Was this review helpful? Yes
Andrews, Texas, United States
Top Contributor
111 reviews 111 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 20, 2014

The hotel is very nice on the inside and rooms seem to be very clean .. the place is a little pricey compared to all the surrounding ones but is the nicest one as well.. the olace has an indoor pool that is heated and you get free wifi for people doing work while they are here

Was this review helpful? Yes
San Antonio, Texas
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 17, 2014

We stayed here during an event at Eastern New Mexico University. Nice breakfast and service at this hotel. The room's appointments were nice. It is probably the nicest hotel in Portales. They have a heated indoor pool and a modern exercise room.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

Front desk personnel were very friendly and helpful, and the waterfall wall in the check-in area is a nice touch. The breakfast / cafe staff (Jo) was VERY helpful and the food was good. The room was clean, very spacious (we had a suite) and quiet.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (11)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (6)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question