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Comfort Inn

Certificate of Excellence
2.0 of 5
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2500 N Grand Ave, Las Vegas, NM 87701
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Comfort Inn
Best prices for: 1 room 1 guest
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Ranked #5 of 8 Hotels in Las Vegas
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
rickjeffer Bellevue, Nebraska
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98 reviews from our community

Traveler rating
    43
    28
    15
    10
    2
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21
25
13
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bellevue, Nebraska
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay at the Comfort Inn, Las Vegas, NM was great. The customer rep at the desk (Joy I think) was outstanding. She was professional, friendly and got us in a very comfortable room. The breakfast on the following morning was very good, got us off to a good start for our days drive. I'd recommend this Comfort Inn to... More 

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Apache Junction, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I reserved a smoking room, got a uncleaned room, i was told " the maid forgot to clean it and I'll yell at her tomorrow" which doesn't do me any good tonight. Out of smoking rooms is what I was told and if I smoke in room, $100 fine. Asked for manager she won't talk to me until morning, won't... More 

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El Paso, Texas
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 6, 2015

The rooms and hotel have improved greatly. I have stayed at this hotel on a number of previous trips, and the rooms were beginning to look beat up. It was evident that this hotel has updated the rooms with new beds and TV. Our stay was very comfortable and quiet. The complimentary breakfast was decent and well stocked. The hotel... More 

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Estes Park
Top Contributor
190 reviews 190 reviews
40 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed March 12, 2015

Just stayed here on overnight trip. Warmly greeted upon check in, think her name was Amy? Got some recommendations for dinner too. Room was fine, clean with all the amenities. Wifi was great, able to stream movies! Nice hot breakfast. If traveling in the area again would definitely stay here

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STERLING, MA
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 10, 2015

I drove from Phoenix, Arizona to the Comfort Inn In Las Vegas, NM which is about 500 miles. I did not have a reservation. The young lady at the desk was very professional and extremely helpful. Being a USAF veteran, she offered me a 15% discount without any problem. The room and especially the bed was very comfortable. The full... More 

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new mexico
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 16, 2015

Seems like this particular Comfort is working it's way up thanks to the change of General Managers. Previously the manager and staff didn't really act like they wanted to be there and it was causing problems with guests and etc. The new GM (Barbie) is doing a great job to get this Choice hotel back on track and being the... More 

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Grand H, General Manager at Comfort Inn, responded to this review

Thank you!!! We are working on getting better and better and soon we are going to be AWESOME!! Our guests are so important to us here and we want you all to have a great stay and this is done by all these changes and improvements that are happening and will keep happening! Thank you so much for your support... More 

Salt Lake City, Utah
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 8, 2015 via mobile

When we arrived, there was a note saying the desk clerk would be back in a while. We were unable to wait for her return, so we went to dinner without being able to freshen up after driving for 14 hours. When we finally got to our room, there was no hot water. The desk clerk told us to wait... More 

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Grand H, General Manager at Comfort Inn, responded to this review

The lack of hot water is never "okay" and we apologize that you were treated so caviler after a long trip. We are in the midst of our renovations and will be bumping up our efforts shortly but our guests should not be negatively impacted, you all should be able to rest, relax, and enjoy a truly comfortable stay. More 

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

Reserved a king bed but when I checked in my room had been occupied and the bed had been slept in, so I ended up in a two queen room. The clerk knew there might be a problem because she told me to call from the room if there were any problems. I thought that was odd but I didnt... More 

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Grand H, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and giving us the chance to impress you... unfortunately we fell flat from our higher standards that we strive to offer our guests. Supply issues should never affect a guests stay and we are sorry that yours was negatively impacted. We hope you will give us another chance to show you we really are... More 

Socorro, New Mexico
Top Contributor
63 reviews 63 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 1, 2014

My wife and I stayed at this Comfort Inn on Thanksgiving night. The lobby is nice with a fireplace in the middle. The room was clean and neat. The staff was pleasant. Our dead bolt latch on room door did not work. The bolt did not align with the hole in the door casing. As we were only staying one... More 

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Grand H, General Manager at Comfort Inn, responded to this review

We are so honored to have you during the holiday season and that you could be with us, through the thick and thin of that time. We are happy to announce that we have gotten the door,the ice machine, and the Xfinity feed corrected so our TVs are back to crystal clear! So the next time you come through we... More 

Goodyear, Arizona
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 25, 2014

We have been staying at the Comfort Inn for several years and have never been disapointed. The staff has always been very friendly and helpful, since we started to stay here they have added the free breakfast and now an excersise area. We always make our reservations in advance and always get a great price. We always recieve a thank... More 

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Grand H, General Manager at Comfort Inn, responded to this review

We are happy to hear that you have chosen to stay with us for so many years! We look forward to many more years of offering you excellent service with many improvements and renovations to make your stay better and better! More 

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