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2.0 of 5 Hotel   |   2500 N Grand Ave, Las Vegas, NM 87701
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Comfort Inn
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Ranked #4 of 8 Hotels in Las Vegas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
nihongo888 new mexico
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93 reviews from our community

Traveler rating
    40
    27
    15
    10
    1
See reviews for
20
24
11
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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new mexico
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Seems like this particular Comfort is working it's way up thanks to the change of General Managers. Previously the manager and staff didn't really act like they wanted to be there and it was causing problems with guests and etc. The new GM (Barbie) is doing a great job to get this Choice hotel back on track and being the... More 

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Salt Lake City, Utah
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

When we arrived, there was a note saying the desk clerk would be back in a while. We were unable to wait for her return, so we went to dinner without being able to freshen up after driving for 14 hours. When we finally got to our room, there was no hot water. The desk clerk told us to wait... More 

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Grand H, General Manager at Comfort Inn, responded to this review

The lack of hot water is never "okay" and we apologize that you were treated so caviler after a long trip. We are in the midst of our renovations and will be bumping up our efforts shortly but our guests should not be negatively impacted, you all should be able to rest, relax, and enjoy a truly comfortable stay. More 

Senior Contributor
28 reviews 28 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

Reserved a king bed but when I checked in my room had been occupied and the bed had been slept in, so I ended up in a two queen room. The clerk knew there might be a problem because she told me to call from the room if there were any problems. I thought that was odd but I didnt... More 

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Grand H, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and giving us the chance to impress you... unfortunately we fell flat from our higher standards that we strive to offer our guests. Supply issues should never affect a guests stay and we are sorry that yours was negatively impacted. We hope you will give us another chance to show you we really are... More 

Socorro, New Mexico
Top Contributor
61 reviews 61 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 1, 2014

My wife and I stayed at this Comfort Inn on Thanksgiving night. The lobby is nice with a fireplace in the middle. The room was clean and neat. The staff was pleasant. Our dead bolt latch on room door did not work. The bolt did not align with the hole in the door casing. As we were only staying one... More 

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Grand H, General Manager at Comfort Inn, responded to this review

We are so honored to have you during the holiday season and that you could be with us, through the thick and thin of that time. We are happy to announce that we have gotten the door,the ice machine, and the Xfinity feed corrected so our TVs are back to crystal clear! So the next time you come through we... More 

Goodyear, Arizona
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 25, 2014

We have been staying at the Comfort Inn for several years and have never been disapointed. The staff has always been very friendly and helpful, since we started to stay here they have added the free breakfast and now an excersise area. We always make our reservations in advance and always get a great price. We always recieve a thank... More 

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Grand H, General Manager at Comfort Inn, responded to this review

We are happy to hear that you have chosen to stay with us for so many years! We look forward to many more years of offering you excellent service with many improvements and renovations to make your stay better and better! More 

Lubbock, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed October 8, 2014

At the time I made reservations, I forgot to request a room close to the breakfast room due to my husbands health, since this issue is new to us. They did an excellent job of moving us when they understood the situation. The entire staff was very friendly, and helpful.

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Grand H, General Manager at Comfort Inn, responded to this review

We try in every way to accommodate our guests and are so thankful that we were able to help you and your husband during your stay with us. We look forward to helping you again your next time through!! More 

Silver City, New Mexico
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 16, 2014

I haven't stayed in this hotel in several years because their prices went up. Got a great deal this trip so spent two nights here. This property verged on a near perfect score except for a few small issues that need attention... The hotel is conveniently located and has a pleasant exterior. The lobby is pleasant - even inviting. When... More 

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Grand H, General Manager at Comfort Inn, responded to this review

We are grateful to hear that you enjoyed your stay with us! We are very thankful that you let us know what we can do to improve your stay so when you come again you will be able to enjoy it even more!! More 

Las Vegas, NV
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 26, 2014

We like to stay here because it's close to our land. The breakfast is usually good. There are times when the motel is full and noisy, school teams passing through. It's just off the freeway so it is easy to access.

Was this review helpful? Yes 1
Grand H, General Manager at Comfort Inn, responded to this review

We are grateful that we are able to offer a comfortable bed close to your property. Those that are traveling through, working here, or those living here to make our community great are always welcome! More 

Madeira Beach, Florida
Top Contributor
60 reviews 60 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 19, 2014

This hotel was full of a wedding party and construction workers in which we were put inbetween two sets of construction worker rooms. They were drinking beer and going in and out of their rooms during the evening which would not have been too bad except they left the bolt on their doors out to stop the door from closing... More 

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Grand H, General Manager at Comfort Inn, responded to this review

We are happy to hear that you enjoyed the hotel and that we could add to your stay with our evening snacks and comfortable rooms. We are sorry though that you were between other guests who were not being as considerate for your need to rest. More 

Trinidad, Colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 16, 2014

stayed the week here for business. Average hotel, good counter staff. however, twice I returned to find my door left open, housecleaning? typically, I set my laptop up and on occasion leave it in the room. fortunately I needed it during the day and it wasn't there. So if staying longer, don't keep any valuables in the room when you... More 

Was this review helpful? Yes
Grand H, General Manager at Comfort Inn, responded to this review

We are grateful we were able to offer you a good stay during your work visit. However the issue of doors being left open is a very serious matter and I thank you for letting us know. We do not allow that on even vacant rooms. We hope that you will give us another try to show you how our... More 

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Additional Information about Comfort Inn

Address: 2500 N Grand Ave, Las Vegas, NM 87701
Phone Number:
Location: United States > New Mexico > Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 101
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Also Known As:
Comfort Inn Las Vegas
Las Vegas Comfort Inn

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