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Holiday Inn Express Hotel & Suites Las Vegas

Certificate of Excellence
2.5 of 5
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816 South Grand Ave, Las Vegas, NM 87701
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Holiday Inn Express Hotel & Suites Las Vegas
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Ranked #3 of 8 Hotels in Las Vegas
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Josh T
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90 Reviews from our TripAdvisor Community

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Traveler rating
    55
    25
    5
    3
    2
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28
24
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed a few nights status qui holiday inn property. Seems new and comfortable. hot tub warm pool good Work out room good Friendly staff Hot breakfast Ice machines etc Everything you want and need when in Las Vegas, New Mexico of course it's not the real Vegas.

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for staying with us while in Las Vegas, New Mexico. We hope that you will return very soon and experience our unique town. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Very good experience. The pool was kept nice and clean. The staff was more than helpful. Breakfast was better than expected. If you have to go to Las Vegad, NM stay at this hotel. Best in Vegas. The price is higher than the rest of the hotels in the town but you get what you pay for.

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for taking time to write such a positive review for the Holiday Inn Express Hotel in Las Vegas, New Mexico. We appreciate that you mentioned all of our team members for their great guest services. Please bring your family back for another visit really soon. More 

Canton, Georgia
Top Contributor
403 reviews 403 reviews
55 hotel reviews
220 helpful votes 220 helpful votes
3 of 5 stars Reviewed 3 weeks ago

From outside this property looks pretty new and modern. However, the rooms are dated, including the old style noisy HVAC systems. The mattress in Room 123 had soft spots. The sofa was old and saggy. The common areas were nice. The staff and breakfast were good. Not recommended, but be aware there aren't many options here.

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

While we try to make each and every guest happy that visits our hotel, we clearly did not meet your needs. We appreciate that you took the time to point those areas out to us and will definitely meet with our management team regarding your comments. More 

San Antonio, Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff is crazy friendly, the breakfast bar lady asked me if I was enjoying my meal and needed anything. That's a first! The rooms are clean, updated, super comfy. Recognition for reward status is great, I was upgraded. So often doesn't happen. And it was quiet. Like eerie did-the-zombie-apacalypse-happen quiet. Slept like a coma. (No zombies upon waking, just cheerful... More 

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Wow, thank you for a stellar review. Thank you for acknowledging our friendly staff and clean rooms. On behalf of our entire team, we appreciate your staying with us and making us your choice while in Las Vegas, New Mexico. I am in the process of updating our whole weight stand at our property and just wish that we had... More 

Austin, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

When traveling through Las Vegas be sure to stay here. The rooms are modern and clean. The beds are comfortable and the service exceptional. This will be my hotel next time I'm through here. Good time

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for your excellent review for our Holiday Inn Express in Las Vegas, New Mexico. Our entire team appreciates your kind words and look forward to making your next stay exceptional. More 

Las Vegas, New Mexico
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 19, 2015

A quick review: neat stop on your way to or from Santa Fe (which is an hour’s drive from this hotel). It’s located ‘right off’ of I-25 and easy to spot. Pros include nice, clean rooms; friendly hosts who greet you with a smile; typical continental breakfast awaits you in the morning. Rooms are clean and outfitted with those nice,... More 

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Wow, thank you so much for writing such a fantastic review about our Holiday Inn Express in Las Vegas, New Mexico. On behalf of myself the whole team we look forward to your next stay and really appreciate your vote of confidence. More 

Green Valley, Arizona
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 12, 2015

Stayed one night while traveling from AZ to SD and will stay again. Though the hotel sits on a lonely piece of property near the interstate the friendly, helpful staff is outgoing and warm. Flora is the delightful breakfast lady. What a sweetheart!!

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you for being our guest. Thank you for writing such a positive review about our property. Thank you for recognizing our Breakfast Bar by name and joining us in celebrating her wonderful service. Thank you in advance for always coming back to our Holiday Inn Express in Las Vegas, New Mexico whenever you or yours are in Northern New... More 

Springbrook, Wisconsin
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

Great stay! You feel so welcome from the minute you hit the front door! Great room! The breakfast lady was o sweet and did a great job. Food was very fresh and very good. Even when we left they were so nice thanking us.

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so very much for writing about your stay at the Holiday Inn Express Hotel in Las Vegas, New Mexico. Your very kind words about all of our team members will be shared and we all will celebrate our great guests. Please come back and stay awhile to explore our beautiful city and the surrounding mountains. More 

Loveland, Colorado
Top Contributor
131 reviews 131 reviews
86 hotel reviews
200 helpful votes 200 helpful votes
3 of 5 stars Reviewed March 29, 2015

My wife and I stayed at this property recently. The staff is friendly and the breakfast selections are very good. The room and lobby décor is dated and could use a remodel. It is a bit of a drive into town to find evening meal choices..

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for taking time to review your recent stay at our hotel. We will definitely use this to review with our management team. More 

Denver, Colorado
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 21, 2015

We spent just one night here on our road trip to Tucson, and it was a great start. While the hotel is a few years old it is a welcome choice in an area that used to have nothing in the way of a decent place to stay. I'm not crazy about hotels with designated dog rooms and there was... More 

Was this review helpful? Yes 1
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for your vote of confidence on your recent stay at our Las Vegas, New Mexico Holiday Inn Express. We will share with all of our team members your positive review. If you have any family or friends coming thru our unique town, please let them know we would welcome their business. More 

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