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Holiday Inn Express Hotel & Suites Las Vegas

2.5 of 5
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816 South Grand Ave, Las Vegas, NM 87701
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Holiday Inn Express Hotel & Suites Las Vegas
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Ranked #3 of 8 Hotels in Las Vegas
A recent review
4 of 5 stars reviewed 3 weeks ago
Nancy E Green Valley, Arizona
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84 reviews from our community

Traveler rating
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    24
    3
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Green Valley, Arizona
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night while traveling from AZ to SD and will stay again. Though the hotel sits on a lonely piece of property near the interstate the friendly, helpful staff is outgoing and warm. Flora is the delightful breakfast lady. What a sweetheart!!

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you for being our guest. Thank you for writing such a positive review about our property. Thank you for recognizing our Breakfast Bar by name and joining us in celebrating her wonderful service. Thank you in advance for always coming back to our Holiday Inn Express in Las Vegas, New Mexico whenever you or yours are in Northern New... More 

Springbrook, Wisconsin
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great stay! You feel so welcome from the minute you hit the front door! Great room! The breakfast lady was o sweet and did a great job. Food was very fresh and very good. Even when we left they were so nice thanking us.

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so very much for writing about your stay at the Holiday Inn Express Hotel in Las Vegas, New Mexico. Your very kind words about all of our team members will be shared and we all will celebrate our great guests. Please come back and stay awhile to explore our beautiful city and the surrounding mountains. More 

Loveland, Colorado
Top Contributor
128 reviews 128 reviews
84 hotel reviews
198 helpful votes 198 helpful votes
3 of 5 stars Reviewed March 29, 2015

My wife and I stayed at this property recently. The staff is friendly and the breakfast selections are very good. The room and lobby décor is dated and could use a remodel. It is a bit of a drive into town to find evening meal choices..

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for taking time to review your recent stay at our hotel. We will definitely use this to review with our management team. More 

Denver, Colorado
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 21, 2015

We spent just one night here on our road trip to Tucson, and it was a great start. While the hotel is a few years old it is a welcome choice in an area that used to have nothing in the way of a decent place to stay. I'm not crazy about hotels with designated dog rooms and there was... More 

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for your vote of confidence on your recent stay at our Las Vegas, New Mexico Holiday Inn Express. We will share with all of our team members your positive review. If you have any family or friends coming thru our unique town, please let them know we would welcome their business. More 

2 reviews
5 of 5 stars Reviewed February 18, 2015 via mobile

Upon arrival, we found out that there was an issue with our Priceline reservation. No problem, the manager helped us cancel the Priceline reservation, and upgraded our room to a king suite for less than the Priceline fee. The room was immaculate, the hot breakfast had many options including eggs,and the staff was friendly and attentive. The hotel is a... More 

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

We are all waiting here at the Holiday Inn Express Hotel in Las Vegas, New Mexico for your return. What truly makes a great hotel, is great guests. Thank you for your recent stay and please know that we all appreciate your comments. More 

Buena Vista, Colorado
Top Contributor
96 reviews 96 reviews
59 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 14, 2015

We stayed one night here in passing through on vacation. The hotel is located just off the southernmost exit from I-25 for Las Vegas. The hotel relatively new and has been well kept. Everything about our room was clean and in perfect condition. Our room faced east towards I-25, but we did not notice any freeway noise in our room;... More 

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for your generous responses that are so positive about our Holiday Inn Express Hotel in Las Vegas, New Mexico. It is so wonderful to get to share our guests comments with my management team. We look forward to seeing you very soon. More 

Weatherford, Texas
Top Contributor
168 reviews 168 reviews
29 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

New. Well designed and attractive rooms . Super location by I-40. Excellent front desk staff. Near several restaurants and within a mile of the best restaurants in town. Excellent free breakfast when compared to other free breakfast hotels including other HIEs. Only issue I had was that all king rooms are located on the 3rd floor according to the man... More 

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for your fabulous response online for our hotel in Las Vegas, New Mexico. Our team of professionals work so hard to take care of each and every guest. It is such a pleasure to share the positive reviews. Our Front Desk was correct on the location of our King Suites on that date. We just had... More 

Lakewood, Colorado
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 4, 2014

We only stayed one day on our way through New Mexico, but this hotel fit the bill perfectly. The room was nice and the pool was the perfect way to relax after a day of driving (we have two young children who love to swim). Breakfast in the morning was the nicest out of any hotel offering breakfast on this... More 

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for taking the time to write such a positive review about our Holiday Inn Express in Las Vegas, New Mexico. We hope that you will return someday and spend some time in our beautiful city. There are so many fun and exciting activities to do within only 20 minutes of the hotel. More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

This was a very clean, comfortable and accommodating hotel and a great value. We spent four nights at the hotel on business. We met the GM, Kay Dorman. She was accommodating and made some changes to our reservation that made our stay enjoyable. Thanks to Kay and her staff at the hotel, our stay was very comfortable and was a... More 

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Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

It is always such a thrill to hear from our guests. Thank you so much for taking the time to write such a positive review about our Holiday Inn Express Hotel in Las Vegas, New Mexico. I will make sure that we pass on all of your comments. We look forward to you returning very soon. More 

Manchester England
Top Contributor
277 reviews 277 reviews
60 hotel reviews
176 helpful votes 176 helpful votes
5 of 5 stars Reviewed October 12, 2014

Located conveniently just off the freeway on the outskirts of LasVegas, this is a modern and very well appointed HIE. We were upgraded and were very pleased with the standard of our suite. We found all the staff without exception friendly and helpful. The hotel is on the outskirts of LV and there are no eating places of any note... More 

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for taking time to respond about our hotel. We appreciate that you have chosen to stay with us while in Las Vegas, New Mexico. On behalf of myself and all of our team members, we look forward to your return. More 

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