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Holiday Inn Express Hotel & Suites Las Vegas

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816 South Grand Ave, Las Vegas, NM 87701
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Holiday Inn Express Hotel & Suites Las Vegas
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96 Reviews from our TripAdvisor Community

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Traveler rating
    56
    28
    6
    4
    2
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29
25
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Mason City, Iowa
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rooms were clean, modern and the staff were very friendly and competent. The beds were comfortable, linens nice. Overall it was a restful stay and perfect for our road trip. It is located a ways away from city center, but very convenient to the interstate. Would definitely stay here again!

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for making us your choice recently. On behalf of myself and our whole team we hope that you do come stay again and visit our town. We appreciate you taking time to share your experience. More 

Roswell, New Mexico
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 27, 2015

Stayed for one night as part of the annual RRMR, close to Plaza Park where the event was taking place, close to everything but also far enough away for peace. The hotel is somewhat modern, I was surprised to learn there was not a refrigerator or microwave in the room. The hotel was clean and as a nice touch, the... More 

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for your review. We appreciate your suggestions and will be sharing them with all of our team leaders. More 

Arizona
Level Contributor
162 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed July 25, 2015

It was the only room left on the 4th of July Weekend. The room was not. There was no soap, shampoo or conditioner in room. The in room coffee was open and empty. There were crumbs on the ice bucket tray. It took the only person at the desk 2 hours to get pool towels. It seems this hotel didn't... More 

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for making us your stop here in Las Vegas, New Mexico. We appreciate all your positive feedback regarding your stay and look forward to your next stay. More 

Monument
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 23, 2015

On the last leg home of an extensive road trip it is do nice to find a good deal $ that includes a large clean room, nice fresh towels and best of all a delicious free breakfast in the morning before heading home! The staff at both the from desk, manager and breakfast area were warm, welcoming and friendly! Complete... More 

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for staying with the Holiday Inn Express while in Las Vegas, New Mexico. Please come back and see us really soon and spend some time. We appreciate your confidence. More 

Albuquerque, New Mexico, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 2, 2015

This is a clean, modern, pleasant place to stay. Our only quibble is in the hotel's definition of "suite." It turns out for this chain a suite is a slightly larger than usual room with an extra sink and counter above the microwave and mini-fridge. We won't spring for a suite again, but the room was comfortable and the staff... More 

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for staying at our Holiday Inn Express in Las Vegas, New Mexico recently. We hope that you will have a wonderful summer and visit again. More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 20, 2015

Stayed a few nights status qui holiday inn property. Seems new and comfortable. hot tub warm pool good Work out room good Friendly staff Hot breakfast Ice machines etc Everything you want and need when in Las Vegas, New Mexico of course it's not the real Vegas.

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for staying with us while in Las Vegas, New Mexico. We hope that you will return very soon and experience our unique town. More 

1 review
5 of 5 stars Reviewed June 15, 2015

Very good experience. The pool was kept nice and clean. The staff was more than helpful. Breakfast was better than expected. If you have to go to Las Vegad, NM stay at this hotel. Best in Vegas. The price is higher than the rest of the hotels in the town but you get what you pay for.

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for taking time to write such a positive review for the Holiday Inn Express Hotel in Las Vegas, New Mexico. We appreciate that you mentioned all of our team members for their great guest services. Please bring your family back for another visit really soon. More 

Canton, Georgia
Level Contributor
408 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
3 of 5 stars Reviewed June 5, 2015

From outside this property looks pretty new and modern. However, the rooms are dated, including the old style noisy HVAC systems. The mattress in Room 123 had soft spots. The sofa was old and saggy. The common areas were nice. The staff and breakfast were good. Not recommended, but be aware there aren't many options here.

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

While we try to make each and every guest happy that visits our hotel, we clearly did not meet your needs. We appreciate that you took the time to point those areas out to us and will definitely meet with our management team regarding your comments. More 

San Antonio, Texas
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 3, 2015

Staff is crazy friendly, the breakfast bar lady asked me if I was enjoying my meal and needed anything. That's a first! The rooms are clean, updated, super comfy. Recognition for reward status is great, I was upgraded. So often doesn't happen. And it was quiet. Like eerie did-the-zombie-apacalypse-happen quiet. Slept like a coma. (No zombies upon waking, just cheerful... More 

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Wow, thank you for a stellar review. Thank you for acknowledging our friendly staff and clean rooms. On behalf of our entire team, we appreciate your staying with us and making us your choice while in Las Vegas, New Mexico. I am in the process of updating our whole weight stand at our property and just wish that we had... More 

Austin, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

When traveling through Las Vegas be sure to stay here. The rooms are modern and clean. The beds are comfortable and the service exceptional. This will be my hotel next time I'm through here. Good time

Was this review helpful? Yes
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for your excellent review for our Holiday Inn Express in Las Vegas, New Mexico. Our entire team appreciates your kind words and look forward to making your next stay exceptional. More 

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