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Holiday Inn Express Hotel & Suites Las Vegas

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816 South Grand Ave, Las Vegas, NM 87701
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Las Vegas
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103 Reviews from our TripAdvisor Community

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Omaha, Nebraska
Level Contributor
120 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed at this Holiday Inn Express a number of times and have always been happy with the room and the service. On this occasion they were nice and upgraded our room to a king mini-suite. The room was clean and well appointed and the breakfast was good. The hotel is just off the interstate on the south side... More 

Helpful?
Thank pmx2
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for staying with us recently. Your recognition of our team members and our property is so appreciated. Have a Great New Year and we hope to see you a lot more times this year. D. Kay Dorman-GM More 

Denver, Colorado
1 review
5 of 5 stars Reviewed December 28, 2015

I really appreciate the hospitality Holiday Inn Express shared with my husband and me on our way from Santa Fe to Denver. We experienced a sudden blizzard with little visibility, so we took the nearest exit and discovered the Holiday Inn Express in Las Vegas, NM. They provided hot coffee and tea and a place to sit by a fireplace,... More 

Helpful?
Thank elvism642
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for taking time to write about your experience in Las Vegas, New Mexico. It is so wonderful to share with our team that they made such a difference for our travelers. We are also happy that you had a safe trip and hope that you have a wonderful New Year 2016. Hope to see you next... More 

Southern New Mexico
Level Contributor
51 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed December 15, 2015

This is a really nice Holiday Inn Express! Appears to be quite new and is appealing and inviting in every way. Front desk staff helpful in recommending dinner restaurant downtown. Huge room with two very comfortable beds. Looked over I-25 but was soundproof, zero traffic noise. Spacious, clean and bright bathroom. Everything, including wifi, worked fine. Lots of outlets for... More 

Helpful?
Thank FrequentTravelerSNM
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for staying with us at the Holiday Inn Express while visiting Las Vegas, New Mexico. We really appreciate that you made us your choice and taking the time to point out all of our strengths in services provided. We will definitely share your comments with our team. Please have a wonderful New Year and we hope... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2015 via mobile

The staff was friendly at check in and the rooms are clean. Free wifi with code and it works well. Was at another hotel earlier in the night that was not clean so we came here and so glad we did. I would recommend to stay here if you are passing through Las Vegas, NM. Breakfast and check out at... More 

Helpful?
Thank Lara C
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for making us your choice on your recent trip to Las Vegas, New Mexico. The whole team appreciates that you took the time to make suggestions to other travelers. Again, thank you and please come back to the Holiday Inn Express Hotel again and again. We are experiencing early skiing conditions in the nearby resorts early... More 

Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 23, 2015

Nice place to stay. The Holiday Inn Express in Las Vegas NM was what you would usually expect from a stay. A nice hotel, nice clean room and the usual breakfast food at Holiday Inn. I would stay here again. We were traveling and just finding a place to stay along the interstate. My only complaint was the clerk on... More 

Helpful?
Thank Mountain_civic
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for choosing our hotel on your recent trip to Las Vegas, New Mexico. We really appreciate your comments and suggestions as we know how to further our training efforts. Please come back soon and thank you so much for being a IHG Rewards member. D. Kay Dorman-GM More 

Tularosa, New Mexico
2 reviews
2 of 5 stars Reviewed October 18, 2015

Room was clean and hotel easy access. All was good until miscommunication with night shift manager and day shift manager. Ok'd for a late checkout with night manager that was not communicated with next day manager. Housekeeping was professional when they knocked on door and recommended me to call front desk to confirm late checkout since she was not advised.... More 

Helpful?
Thank Larry T
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for your recent stay. We apologize that you did not experience our finest hour with Guest Relations. Our manager of Guest Services has revisited our policies with our team members and hopes that you will give us another chance someday. Once again our apology for any difficulty you experienced. D. Kay Dorman-GM More 

Mason City, Iowa
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 16, 2015 via mobile

The rooms were clean, modern and the staff were very friendly and competent. The beds were comfortable, linens nice. Overall it was a restful stay and perfect for our road trip. It is located a ways away from city center, but very convenient to the interstate. Would definitely stay here again!

Helpful?
Thank claycutie
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for making us your choice recently. On behalf of myself and our whole team we hope that you do come stay again and visit our town. We appreciate you taking time to share your experience. More 

Roswell, New Mexico
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 27, 2015

Stayed for one night as part of the annual RRMR, close to Plaza Park where the event was taking place, close to everything but also far enough away for peace. The hotel is somewhat modern, I was surprised to learn there was not a refrigerator or microwave in the room. The hotel was clean and as a nice touch, the... More 

Helpful?
1 Thank BLB575
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for your review. We appreciate your suggestions and will be sharing them with all of our team leaders. More 

Arizona
Level Contributor
197 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed July 25, 2015

It was the only room left on the 4th of July Weekend. The room was not. There was no soap, shampoo or conditioner in room. The in room coffee was open and empty. There were crumbs on the ice bucket tray. It took the only person at the desk 2 hours to get pool towels. It seems this hotel didn't... More 

Helpful?
Thank GTOGirl1967
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for making us your stop here in Las Vegas, New Mexico. We appreciate all your positive feedback regarding your stay and look forward to your next stay. More 

Monument
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 23, 2015 via mobile

On the last leg home of an extensive road trip it is do nice to find a good deal $ that includes a large clean room, nice fresh towels and best of all a delicious free breakfast in the morning before heading home! The staff at both the from desk, manager and breakfast area were warm, welcoming and friendly! Complete... More 

Helpful?
Thank Bonnie B
Kay D, General Manager at Holiday Inn Express Hotel & Suites Las Vegas, responded to this review

Thank you so much for staying with the Holiday Inn Express while in Las Vegas, New Mexico. Please come back and see us really soon and spend some time. We appreciate your confidence. More 

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