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All 8 Las Vegas hotels

BEST WESTERN PLUS Montezuma Inn & Suites

3.5 of 5 Hotel   |   2020 N. Grand Ave., Las Vegas, NM 87701
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92%
Ranked #2 of 8 Hotels in Las Vegas
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Paul P Leadville
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160 reviews from our community

Traveler rating
    109
    38
    8
    3
    2
See reviews for
52
43
9
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Leadville
1 review
5 of 5 stars Reviewed 1 week ago

Great Soup at 5:30 PM before dinner and staff was pleasant and friendly. I had to print out my Boarding Passes for my return flight and the computer and printer worked fine. Great city in New Mexico between Pueblo, CO and Santa Fe

Review collected in partnership with Best Western

Was this review helpful? Yes
Las Vegas, NM, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Only thing that sucked was the fitness center, and pool. The pool was only 4 feet deep. We stayed in a suite on the 3rd floor, very specious and comforting. Very Modern. Middle of no where though. I was very satisfied with the front desk, even thought they were short staffed they managed to get fast service. Quiet and Great... More

Review collected in partnership with Best Western

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montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you so much for reviewing our hotel and for all the nice comments you made. I am, however confused by your remarks about breakfast. Unless you arrived at the breakfast room after 9am there should have been a great variety of food including hot and cold cereal, scrambled eggs, sausage, waffles, fresh fruit ,yoghurt, pastries and breads, along with... More

Columbus, Georgia
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to enjoy relaxation with your family, we arrived late and the staff was still waiting for us, since we did a reservation. The location is very close to Interstate 25 North and the City of Las Vegas, New Mexico is a quiet but beautiful city with great weather and temperature surrounded by Pine trees, the locals are extremely... More

Review collected in partnership with Best Western

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel and for all the nice comments you made. We hope you will be able to visit the area again and stay with us in the future. More

Loudon, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Avoid this place if you need to work over the Wi-Fi. It was pitiful. Also the designer of the interior forgot to specify opaque shades to prevent exterior lighting from shining into the room at night. Sheer drapes did not do the job. If you feel like flashing in the window, they might be fine.

Review collected in partnership with Best Western

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

I am so sorry you had trouble with the WiFi at our hotel. We recently suffered two "brown outs" and the surges rendered some of our access points useless. We are waiting for new ones to be delivered today, and they will be replaced as soon as possible. With regard to the black out drapes, we have them in all... More

Wailuku, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The staff was very professional and helpful and polite. I like the fact that I had access to a computer room to print some papers and your security doors made me and my family feel safe. The only issue I had was the swimming pool was too oily and there was rust around the stair handle when climbing out of... More

Review collected in partnership with Best Western

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for taking the time to review our hotel and for the nice comments you made regarding our staff. I will be sure to share this with them. I am so sorry the pool was not up to standard. We closed it for an extra day to treat with the appropriate chemicals and it is back to normal now.... More

Peoria
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Probably the best Best Western we have stayed in. The soup at 5:30 p.m. was a nice touch and enjoyed the eggs and sausage at breakfast. One of the few hotels we have stayed in where we thought the rate was appropriate to what was offered.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

We appreciate you taking the time to review our hotel and for the very nice comments. I will be sure to share them with all our staff. We hope you will be able to stay with us again in the future. Sincerely Anne Bradford More

Fossil, Oregon
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 17, 2014

We called and got the last room available after having to leave the Plaza Hotel due to Bait and Switch. This is an excellent property with a wonderful breakfast and fresh baked cookies in the evening. Clean, inviting with a pleasant armosphere. Thank you Best Western for saving us from the Plaza Hotel.

Was this review helpful? Yes 2
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for taking the time to review our hotel and for all the nice comments. Glad we could"rescue you from the other hotel!!. I will share your review with all our staff and I hope you will be able to visit Las Vegas in the future and stay with us again. Sincerely Anne Bradford More

Oklahoma
Top Contributor
85 reviews 85 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 15, 2014

We stayed here one night on the way to Colorado. We found the room to be overly fragrant, which isn't necessarily bad, just an observation that if you have perfume allergies, you might be bothered. The pool area could have used a little attention. They also have a sauna, which was a nice touch. I had a discount coupon emailed... More

Was this review helpful? Yes 2
montezumasuites, Owner at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I will certainly tell the housekeeping staff to be a lttle less enthusiastic with the air freshener! Thank you for telling us as there are so many people suffereing from allergies these days. I hope you will stay with us again in the future. Sincerely Anne Bradford More

Tucson, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

Rooms are clean and attractive. The staff is helpful, courteous and friendly. The free breakfast is great. I usually make an online reservation and get small discount. Excellent value for the price. This is a great place to stay. We have stayed here 4 times a year for the past 3 years and will return.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

We appreciate you taking the time to review our hotel. Thank you for the wonderful comments you made. I will be sure to share them with all the staff. Thank you also for being such a loyal guest and hope to see you again soon. Sincerely Anne Bradford More

Amarillo, United States
2 reviews
3 of 5 stars Reviewed August 12, 2014

The room was very clean and well maintained, with the exception of the A/C unit. The A/C was starting to show it's age and was somewhat cantankerous to get set and running at a comfortable temp. The staff was very friendly and helpful. We had a bit of an issue with noise. We can't really blame the hotel, as the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for taking the time to review our hotel and I am so sorry your were disturbed by other guests.. Our energy saving A/C units are programmed to turn off when the desired temperature is reached but we have found that if the temperature is lowered to 60 degrees.most guests find the temperature quite comfortable. I am sorry that... More

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Additional Information about BEST WESTERN PLUS Montezuma Inn & Suites

Address: 2020 N. Grand Ave., Las Vegas, NM 87701
Phone Number:
Location: United States > New Mexico > Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Montezuma Inn & Suites 3.5*
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