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BEST WESTERN PLUS Montezuma Inn & Suites

Certificate of Excellence
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2020 N. Grand Ave., Las Vegas, NM 87701
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BEST WESTERN PLUS Montezuma Inn & Suites
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BEST WESTERN PLUS Montezuma Inn & Suites
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194 reviews from our community

Traveler rating
    125
    50
    13
    4
    2
See reviews for
63
55
11
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • All months
    (194)
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    (63)
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    (39)
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    (32)
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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Clean, polite, and good laundry area. House keeping was awesome as they didn't start beating on doors to clean rooms until patrons were actually awake. I'd stay here again. The room was spacious and had a bathroom exhaust fan.

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Austin, Texas
Top Contributor
51 reviews 51 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Las Vegas NM was a way-station for us on a multi-day cross country trip. This Best Western is a newer motel and was a good choice along our driving route. Everything (room, halls, common areas) was comfortable and scrupulously clean. Desk staff could not have been more friendly. They offer soup in the evening as well as a breakfast buffet.... More 

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Casa Grande, Arizona
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

When we walked in to this Best Western, the smell of old and decay drove us right back out. We never looked at a room. Check the room before you pay! The building is older and most likely will be sold off to Travel Lodge soon. It's hard fact basing this as we just refused to stay in that building.

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montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

This review is for Las Vegas NEVADA! Our hotel is only five years old and is very clean and in very good condition. We have asked Trip Advisor to move this review to the correct state and hotel. More 

Naples, Florida
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

After 12 hours of driving, we stopped off the highway at this Best Western. Can't say enough praise about it. Very clean, pleasant and hospitable staff. The person on the desk was very knowledgeable about the area, suggesting several restaurants. Breakfast was well done. Amenities in the room were very good for this price point.i don't normally give 5 star... More 

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montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review of our hotel. We are pleased that you enjoyed your stay and gave us five stars. Thank you! We look forward to seeing you next time. More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

We really enjoy this hotel and the staff members were friendly and very helpful and took care of our needs. I would recommend this hotel if you are staying in the area. I would definitely stay there again!

Review collected in partnership with Best Western

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montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review of our hotel. We are glad that you enjoyed your stay with us. We look forward to seeing you on your next trip through Las Vegas NM. More 

1 review
4 of 5 stars Reviewed 1 week ago

Room contained aComfortable bed, but was oddly shaped and dark. Staff was pleasant. Bathtub plug did not operate correctly. Breakfast was below par, but soup offered in afternoon was tasty. Food in Las Vegas - try the Traveler's Cafe for breakfast and the Plaza Hotel for dinner - both very good.

Review collected in partnership with Best Western

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montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review of our hotel. I am not sure what was meant by odd shaped room. We did replace the drain plug. Breakfast is a full hot breakfast and above the Best Western standards. We hope to see you again on your next trip! More 

Lone Tree, Colorado
Contributor
14 reviews 14 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Everyone was very professional, pleasant, and helpful. The room was quiet and very clean. The breakfast was great -- we only wish there was bacon instead of sausage. The only thing we would recommend is to place a trashcan outside to dispose of dog waste. I walked over to the Days Inn to dispose of a dog bag. Joey was... More 

Review collected in partnership with Best Western

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montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review of our hotel. We are changing up our breakfast and thank you for your ideas. We are putting a dog run area behind the hotel which will have a trash can for waste. WE LOOK FORWARD TO YOUR RETURN TRIP. More 

Lower Lake, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time at this hotel. Very pleasant entry. The desk attendant was very helpful in having my $50 coupon apply to the charges, since I didn't have the papers with me. The lobby is bright and well designed. It was a pleasure to wait in the comfortable main area for my family to arrive. Parking is plentiful, and easily accessed... More 

Review collected in partnership with Best Western

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montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review. We are pleased that you were happy with your stay. We look forward to seeing you again. More 

Albuquerque, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We stay at Best Western every chance we get no matter where we travel. This one is right up there with quality. No complaints and the staff was excellent ... very professional! Though I did not have the breakfast, a traveling companion said it was very good.

Review collected in partnership with Best Western

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montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for posting your review about our hotel. We are pleased that we once again were able to provide you with great customer service. We look forward to your next visit. More 

denver
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Comfortable beds, hotel clean and new-feeling. Large room and tv , also a desk and chari plus comfortable side chair, good reading lamps at bed. Indoor pool was warm and the hot tub was great after a long drive. Staff were friendly, accommodating, and professional.

Review collected in partnership with Best Western

Was this review helpful? Yes
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

We are pleased that you enjoyed your stay with us. We look forward to hosting you again in the future. More 

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