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BEST WESTERN PLUS Montezuma Inn & Suites

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2020 N. Grand Ave., Las Vegas, NM 87701
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1 room 1 guest
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BEST WESTERN PLUS Montezuma Inn & Suites
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220 Reviews from our TripAdvisor Community

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Traveler rating
    139
    58
    16
    4
    3
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73
65
14
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (220)
  • Mar-May only
    (63)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (32)
All months
5 of 5 stars Reviewed 3 days ago NEW

Absolute pleasure to stay at such a clean, friendly and comfortable hotel on our road trip. Complete hot breakfast, clean room, extremely comfortable beds. Staff was very friendly but efficient and professional. Great experience and exceeds usual Best Western standards.

Review collected in partnership with Best Western

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Nice, clean, good price would recommend it. Only bad thing was their cable goes in and out. Bed was comfortable. Easy check in and check out. Good location right off highway and easy to find. Refrigerator in room was helpful. Didn't have time to enjoy the continental breakfast but looked decent.

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Palm Springs, California
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very happily surprised and pleased at the quality and service and good value here. I came up on the train form ABQ and while it is not close in they were very helpful with rides every day I was there even Sundays. The rooms are lovely and quiet and GOOD net access and quiet. The comp breakfast is... More 

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Iowa City, Iowa
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel from the road after a good experience with the Best Western in El Dorado, Kansas. Room was very clean, bathroom the same and the bed was very comfortable. The hotel had a pool, but the hot tub was out of order on the night we stayed. Parking lot felt a little on the sketchy side as... More 

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Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We recently stayed at this best western. Very friendly staff! Great customer service. We plan on staying with them again no question about it! Very clean room, quiet and great breakfast! Love this place!

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Belton, TX, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a very well maintained place. It has easy access to the interstate and is close to restaurants in town. The staff in the evening and morning were very helpful and friendly. Overall, a good value and experience.

Review collected in partnership with Best Western

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montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review. We look forward to seeing you on your next visit to Las Vegas New Mexico. More 

Santa Fe, New Mexico
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let's start with the good: Great beds/pillows FAST Wifi (more below) Good blackout curtains Nice space, decorations...all of the above quite similar to our normal stay at Hampton Inns. Not so good.... Very slow check in; clerks weren't helping each other. Manager/owner (?) solved the problem of assigning rooms. I should not that this was one of the biggest weekends... More 

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montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review. We are sorry that you found issues during your stay and we take them all seriously. We will fix those issues. A/C units (PTAC) all have fans and cycle on and off depending on the settings inside the room and the weather outside the hotels. We were most certainly ready for a full house weekend.... More 

Houston, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Property is renovated, but obviously older and not quite as up to date as the two other Best Western Plus motels we have stayed in, but room was clean and beds very comfortable, and our stay was pleasant. Room was not as quiet as we would like--we could hear more outside noise than in the other Best Western Plus properties... More 

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montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for writing a review of our hotel. Our property is only six years old and the newest hotel in town. We look forward to seeing you on your next visit. More 

Ovilla, Texas
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel since it built. Nice place to stay. We have not stayed for 2 months and called for reservations. We have been staying there about 50 room nights a year. A young man named Gabe tried to make the reservation. We are on file and he was unable to pull any information. After explaining that... More 

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montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review. The guest service agent you refer to is brand new at our property. He was correct all special rates do have certain dates and time they are not available.for everyone. There were no internet rates available on line and had not been for the entire year for those dates. I am sorry you felt he... More 

Bowling Green, Missouri
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The scenery around las vegas is beautiful. This hotel was like an oasis. Nice clean rooms. The clerk at the front desk recommended a great restaurant on the plaza. Really enjoyed our stay in this area.

Was this review helpful? Yes
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for taking the time to write your review. We are pleased you enjoyed your stay. We will see you next time your in Las Vegas New Mexico! More 

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