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All 8 Las Vegas hotels

BEST WESTERN PLUS Montezuma Inn & Suites

3.5 of 5 Hotel   |   2020 N. Grand Ave., Las Vegas, NM 87701
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92%
Ranked #2 of 8 hotels in Las Vegas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Walt193 Cooperstown NY
  • Overview
  • Reviews (146)
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  • Photos (28)
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  • Room tips (16)
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146 people have reviewed this hotel

Traveler rating
    101
    33
    7
    3
    2
See reviews for
43
42
8
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Cooperstown NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stay over one night coming from TOAS going to Texas. Nice location friendly staff. Only down side was internet faded in and out, couldn't use tablet well. Breakfast was nice with good variety. Hotel was crowed but the staff made sure all items were available. Could use a little more breakfast eating space.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gold Canyou, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was very nice. Breakfast was good. The service at the front desk was exceptional. Adequate parking and close to the freeway and the downtown area. Overall our stay was very pleasant and would recommend this property to anyone visiting the area

Review collected in partnership with Best Western

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

We appreciate you taking the time to review our hotel and are very pleased your experience was a positive one.We will share your comments with all our staff at our next meeting Again thank you, Sincerely Anne Bradford More

Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel staff were friendly. The room was very clean and the beds are comfortable. In the evening the hotel serves free soup which was a pleasant surprise. The free breakfast is your standard hotel hot breakfast, but no complaints there either. I would stay again!

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for taking the time to review our hotel, We really appreciate your kind comments which I shared with all our staff. We hope you will have the opportunity to visit us again. Anne Bradford More

San Francisco
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our small group was so lucky to have found this place. From the initial reservation process to check out we were treated great. The place was comfortable, clean and convenient to town and NMHU. As I was coordinating a meeting held in their conference room I had quite a bit of interaction with the staff. Everything we needed was quickly... More

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel. I have shared your wonderful comments with our entire staff. It is always great to hear this kind of feedback. Thanks again for choosing to stay with us and we hope you will have the opportunity to visit us again Anne Bradford More

Albuquerque, New Mexico, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this Best Western during the weekend of fiestas. The staff was very helpful with information about the town. We had our dog with us and they put us in room at the end of a hallway which was very convenient. It had a little dog smell to the room when we first entered, but I turned the... More

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montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you so much for your review of hotel, and for the nice comments. I hope you enjoyed the Fiestas and that the rain didn't spoil your time here. Las Vegas is alway so excited when it rains but we often forget others might not appreciate it as much. Sincerely Anne Bradford More

Kingman, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

Our group had an excellent Reunion in this clean, comfortable, stylish hotel. Staff members went out of their way to accommodate our activities and were noticeably friendly, efficient, and even happy, suggesting strongly that this is a well-run and well-organized business. Especially nice were the clean grounds, lovely public areas, very nice breakfast, and the generally dignified and relaxing ambiance.... More

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you so much for all your positive comments. We are always so happy to hear that our guest enjoyed their stay. Your group was great fun and we all enjoyed having you stay with us. Sincerely Anne Bradford More

Belfair, Washington
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff is first rate. Friendly, responsive to requests, and so willing to go the extra step. Room was clean, and the breakfast was great. (Coffee not so wonderful, but I'm a coffee snob!) The meeting room that we used was comfortable, and, again, staff was very responsive to our needs. They were always so friendly and welcoming.

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel and for the wonderful comments. I will be sure to share them with all our staff. Sorry about the coffee!!! I do know what you mean though, as a Brit I am equally snobbish about tea!!! Hope you will have an opportunity to stay with us again in... More

Cortez, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The rooms were very nice and quiet. The breakfast buffet had a good selection, including real orange juice. The hotel's public spaces were all clean and inviting. All of the staff seemed to make an effort to take care of the guests.

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

We are so glad that you enjoyed your stay at our hotel and thank you for all the positive comments. I hope you will be able to stay with us again in the near future Anne Bradford More

Englewood, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

who would have thought that there would be such an amazing hotel in Las Vegas, NM? Well there is, From the management to the staff to the rooms, and the free breakfast...wow! Great people, great place. I would recommend it my own mother!

Review collected in partnership with Best Western

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you so much for your wonderful review of our hotel. We really appreciate that you took the time and Iwill share it with all our colleagues. I hope you will visit us again and perhaps you might bring your mother!!!! Sincerely Anne Bradford More

Crestone, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Loved that every time they made a mistake, they took another $10 off our rate. great staff, comfortable accommodations, generally responsive to our needs. Love the pool temp, which was just right. Didn't like that the tub dripped continually and wasn't fixed during our 2-night stay. Only option we were given was to change rooms. Also didn't like having to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
montezumasuites, Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel. I am so sorry we were not able to replace the cartridge in the shower faucet while you were with us. We are constantly trying to resolve connectivity problems with Mac devices and hope to have an answer in the near future. Sincerely Anne Bradford More

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Additional Information about BEST WESTERN PLUS Montezuma Inn & Suites

Address: 2020 N. Grand Ave., Las Vegas, NM 87701
Phone Number:
Location: United States > New Mexico > Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Montezuma Inn & Suites 3.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
67

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