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Comfort Suites University

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2101 S Triviz, Las Cruces, NM 88001
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Comfort Suites University
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89 Reviews from our TripAdvisor Community

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Santa Fe, New Mexico
1 review
4 of 5 stars Reviewed 2 weeks ago

We have stayed here a few times. The staff is friendly and the rooms are clean and big. They offer wifi but for some reason I find it very slow. Quick breakfast in the morning is good - need some green chili on the side though!

Helpful?
Thank Jolene L
gmnm003, Manager at Comfort Suites University, responded to this review

Dear Jolene L, Thank you for taking the time to complete our online Tripadvisor.com survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I am happy to report we... More 

Sunrise Beach
Level Contributor
8 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This is a very nice and relaxing place for a short stay. It is right next to the NMSU campus and can be a bit congested getting around. It is not the quietest location as it also butts up to I25 creating a good deal of traffic noise. Friendly and very helpful staff. They offered good recommendation's and insight about... More 

Helpful?
Thank Burgess W
gmnm003, Manager at Comfort Suites University, responded to this review

Dear Burgess W, Thank you for taking the time to complete our online Tripadvisor.com survey regarding your stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Saint Peters, Missouri
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night on our way to Deming, NM. The staff was so friendly and helpful in arranging a taxi for us, gave us great recommendations on where to eat. Close proximity to Whiskey Dicks for the concert we attended. Would definitely stay here again!

Helpful?
Thank cbthatsme
gmnm003, Manager at Comfort Suites University, responded to this review

Dear cbthatsme, Thank you for taking the time to complete our online Tripadvisor.com survey regarding your stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

albuquerque
Level Contributor
161 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed December 30, 2015

This place was higher priced than we usually go for, but since we had some points, I picked it for decent reviews and the location (close to sights we wanted to check out). The breakfast was quite nice in its variety until a group of guests showed up and ate all meat and egg dishes. The indoor pool was a... More 

Helpful?
Thank princess_on_the_road
Fort Worth, Texas
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 11, 2015 via mobile

The rooms were nice. 5 pillows on the king bed which means we can comfortably sit up and read or watch a little TV. The staff was kind, courteous, and helpful. The breakfast had more than just a carb overload. There were eggs (scrambled and boiled) and sausage for those who want the protein. Diced potatoes rounded out the hot... More 

Helpful?
Thank Quietmanwife
gmnm003, Manager at Comfort Suites University, responded to this review

Thank you for taking the time to rate and review your recent stay. Your review says it all! I was glad to read that we were able to provide you with excellent accommodations. Id like to apologize for the a/c unit not working properly. I have shared this with my maintenance staff to ensure that we have fixed this issue... More 

Raton, New Mexico
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 11, 2015

I didn't choose a hotel until well after dark and a lot of them were booked up. TripAdvisor helped me choose Comfort Suites but I found the desk clerks to be below average and our room had a pronounced odor of stale smoke. It was on the third floor, far from the car. I won't choose this hotel again.

Helpful?
1 Thank hilocountry
gmnm003, Manager at Comfort Suites University, responded to this review

Thank you for taking the time out of your day to review and rate your stay with us. I am sad to read that you found our staff to be below average. I am actually quite shocked by this and have addressed this complaint with them to ensure that each feel comfortable at our property and have the knowledge and... More 

Austin
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 3, 2015 via mobile

Staying four nights ....I travel all over stay in a lot of hotels ......all difrant price ranges ,, I can not express!!!!! That this is the cleanest I have ever been in ...which tells me about the people that work here !! Nothing more comforting then a clean hotel ....hotel staff was Awsome :) ...I am rarely impressed :)

Helpful?
Thank Danagirl5128
gmnm003, Manager at Comfort Suites University, responded to this review

I would like to start off by thanking you for such a wonderful review. I am glad that we were able to impress you during your four day stay! I am always astounded with my staff and am extremely happy when they get the recognition they deserve. They join me in thanking you for your kind words, we all look... More 

Lancaster, Pennsylvania, USA
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 30, 2015

I was moving across the country, and decided to turn it into the obligatory exploration of the U.S. My last night of the journey was going to be in Las Cruces, NM, before waking up the next morning to meet back up with my wife. I decided that the final night would be the one in which I picked the... More 

Helpful?
Thank RAB40AZ
Fredericksburg, Texas
Level Contributor
236 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed October 28, 2015 via mobile

The positives: Very comfortable beds/pillows. Good location off of I25. Quiet rooms. Front desk staff was pleasant and helpful. The negatives: dated furnishings, HVAC shut off at 12 midnight and never came back on - it got very stuffy and warm in the room. Finally the breakfast was awful - it would have been better if anything was hot but... More 

Helpful?
Thank BILL A
gmnm003, Manager at Comfort Suites University, responded to this review

Allow me to firs thank you for reviewing your recent stay with us. I would like to apologize for failing to exceed your expectations. I am happy that you found our beds comfortable, and staff friendly. I have a wonderful staff who try their hardest every day to provide our guests with the best stay possible. I have addressed your... More 

Atlanta,Georgia
Level Contributor
140 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed October 15, 2015

We stayed here on last 2 nights before flying out of El Paso. Room had a queen bed and a sofa bed. microwave and mini fridge. Bed was comfortable. bathroom was large as this was handicap accessible room. had an amusing view of retaining wall out our window and watched several squirrels playing and sitting on top of wall scouring... More 

Helpful?
Thank DLfromATL
gmnm003, Manager at Comfort Suites University, responded to this review

Thank you for taking the time out of your day to rate and review your recent stay with us. I am happy to read that you enjoyed your time with us. Every once in awhile I will take time out of my day as well to go into one of our rooms and watch those two squirrels you spoke of.... More 

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