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All 32 Las Cruces hotels

Comfort Suites

2.0 of 5 Hotel   |   2101 S. Triviz, Las Cruces, NM 88001
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Ranked #18 of 32 Hotels in Las Cruces
A recent review
5 of 5 stars Reviewed September 16, 2014
robertru44 Port Orange, Florida
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63 reviews from our community

Traveler rating
    23
    18
    8
    11
    3
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23
10
6
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

I have been staying at this hotel for the past 9 years. It hasn't changed for the better. Wallpaper is peeling, beds are worn and creepy, carpet show their age. This place had a little "sprucing up" in the lobby, but the rooms are old. The service is terrible. No one is ever at the front desk. Our rooms keys... More

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Port Orange, Florida
Top Contributor
105 reviews 105 reviews
35 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed September 16, 2014

Stayed here in Aug on way back home. Located in pretty nice area and the hotel itself is quite nice. Room very clean and quiet. Can't ask for more. Friendly staff and good breakfast. First time at this particular hotel in Las Cruces but would definatley return

Was this review helpful? Yes 1
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your feedback with us. We are so glad to hear you will be returning! We hope to see you soon. Sincerely, Ayde Martinez General Manager More

Santa Fe, New Mexico
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

Our stay was a good one the rooms were clean, the breakfast was good,the hotel very clean, close to all kinds of reataurants. In a quiet location and very convenient to the freeway. This is the fourth stay and it is always a place I will stay when in Las Cruces.

Was this review helpful? Yes 1
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for your positive feed back. Its always nice to see you! We hope to see you soon, Ayde Martinez General Manager More

Tucson, Arizona
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 12, 2014

Las Cruces was my unintended destination . I was having car issues and headed there until I could get to the closest dealership in the morning . I made a couple of calls to rate shop in the same category . I called called Holiday Inn Express and made an inquiry . After speaking with their call center rep she... More

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Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 19, 2014

We have stayed at this Comfort Suites for the last five to six years, once or twice a year and have always found it to be a nice, clean place to stay until last week. We were in town for the state 4 H conference and booked a room there. We arrived shortly after Dark, and went to get our... More

Was this review helpful? Yes 1
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to review your stay with us. Once again, on behalf of the staff, I apologize that your stay with us was not up to our usual standards. I did receive your previous survey, and that the treatment you received is neither our standard, nor is it something that will be happening in... More

Ann Arbor, Michigan
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 29, 2014

Easy access to the highway. Friendly staff. Room was clean. Beds were very comfortable. Breakfast was the typical continental breakfast. Dog friendly. Would stay here again. Only a 20 minute ride from the white sands missile range. Room had mini fridge.

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gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to rate us. We are so glad you enjoyed your stay & we hope to see you soon! Thank you again, Ayde Martinez More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 26, 2014

I stayed her in Oct. 2013 and really enjoyed it. My daughter will be a student at NMSU so I like to feel comfortable staying at the same place. We had orientation in June 2014 and due to flight delays didn't get in until around 1:00am. We rang the door bell, waited out front for about 15 minutes, called the... More

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gmnm003, General Manager at Comfort Suites, responded to this review

Allow me to take this time to first, apologize. I have brought up your comments and concerns with my staff & assure you, we are working on this to make it better. . We hope that you will give us another chance to turn your previous experience into a good one and stop by to see us again on your... More

Dallas
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 18, 2014

Stayed at Comfort Suites on May 14, 2014, in Las Cruces after a long day of business meetings in Lordsburg and Deming. I chose this hotel because it offered government rate, and is an enclosed structure. Hotels in Las Cruces do not have to accommodate government rate since business is booming in other business sectors. The first room assigned to... More

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gmnm003, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your experience with us. I am extremely embarrassed that we dropped the ball during your stay. I will be bringing this up to prevent this type of situation in the future.. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance... More

San Antonio, Texas
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 15, 2014

My wife and I are driving to California from South Central Texas. We like this hotel and will stay here again. Our room is clean and comfortable. No problem with furnishings. Internet is somewhat slow. Not really the hotel's fault, just don't give up when browsing takes a long time. Breakfast was good. Standard offerings, sausage patties, egg omelet, biscuits... More

Was this review helpful? Yes 1
gmnm003, General Manager at Comfort Suites, responded to this review

We are glad to here you will be back. I will have the internet looked at so you can avoid this issue. Good to hear, that you enjoyed our breakfast as well. Thank you for your review, Ayde Martinez More

Green Valley, Arizona
Top Contributor
124 reviews 124 reviews
25 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed May 11, 2014

We travel between southern Arizona and central Texas quite a bit, and find the El Paso area a good place to stop for the night. After staying closer or in El Paso, we found the traffic and noise a bit too much. When westbound, we now get through the congestion of El Paso, and spend the night at the Comfort... More

Was this review helpful? Yes 1
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review us. We strive to provided excellent customer service, we are glad to hear we did great. We hope to see you soon. Thank you, Ayde Martinez More

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Additional Information about Comfort Suites

Address: 2101 S. Triviz, Las Cruces, NM 88001
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 61
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Also Known As:
Comfort Suites Las Cruces
Las Cruces Comfort Suites

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