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All 32 Las Cruces hotels

Comfort Suites

2.0 of 5 Hotel   |   2101 S. Triviz, Las Cruces, NM 88001
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Ranked #17 of 32 Hotels in Las Cruces
A recent review
4 of 5 stars reviewed 1 week ago
sulurph Potomac, MD
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66 reviews from our community

Traveler rating
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    8
    11
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Potomac, MD
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Conveniently located right across from New Mexico State University and near Memorial Hospital, Comfort Suites is a comfortably appointed hotel. PROS- good location, good value, comfortable beds and a wonderfully accommodating staff. Stephanie at the front desk was especially helpful with booking our reservation and following through during the week that we stayed. The housekeeping staff are efficient and friendly.... More

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to share your experience with us. I am so glad to hear your stay was great! Thank you for sharing your cons with us as well. We strive to improve daily and all feedback is greatly appreciated. We look forward to seeing you again. Thanks again, Ayde Martinez General Manager More

Sheboygan, Wisconsin
Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Located right off the highway and across from the University, this property is close to restaurants, shops and easy access to the Organ Mountains. The staff is friendly and helpful. The complimentary breakfast is quite extensive. If ever in Las Cruces again, I would certainly come back here!

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for sharing your feedback with us. We are so glad you enjoyed your stay with us and we look forward to seeing you again soon! Sincerely, Ayde Martinez More

Tucson, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and accommodating. We had requested a room close to the elevator for my elderly parents and they were able to make it happen. Overall our stay was pleasant. The hotel was quiet and the rooms were clean with plenty of pillows. Breakfast was included and was just right. Old Town is located a mile or... More

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for your positive feed back. We are so glad to hear you will be coming back next time. We look forward to seeing you again. Sincerely, Ayde Martinez General Manager More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 20, 2014

I have been staying at this hotel for the past 9 years. It hasn't changed for the better. Wallpaper is peeling, beds are worn and creepy, carpet show their age. This place had a little "sprucing up" in the lobby, but the rooms are old. The service is terrible. No one is ever at the front desk. Our rooms keys... More

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for sharing your feedback with us. I am so sorry we failed to accommodate your needs. I hope in the near future you could give us another chance. Sincerely, Ayde Martinez General Manger More

Port Orange, Florida
Top Contributor
108 reviews 108 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed September 16, 2014

Stayed here in Aug on way back home. Located in pretty nice area and the hotel itself is quite nice. Room very clean and quiet. Can't ask for more. Friendly staff and good breakfast. First time at this particular hotel in Las Cruces but would definatley return

Was this review helpful? Yes 1
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your feedback with us. We are so glad to hear you will be returning! We hope to see you soon. Sincerely, Ayde Martinez General Manager More

Santa Fe, New Mexico
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

Our stay was a good one the rooms were clean, the breakfast was good,the hotel very clean, close to all kinds of reataurants. In a quiet location and very convenient to the freeway. This is the fourth stay and it is always a place I will stay when in Las Cruces.

Was this review helpful? Yes 1
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for your positive feed back. Its always nice to see you! We hope to see you soon, Ayde Martinez General Manager More

Tucson, Arizona
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 12, 2014

Las Cruces was my unintended destination . I was having car issues and headed there until I could get to the closest dealership in the morning . I made a couple of calls to rate shop in the same category . I called called Holiday Inn Express and made an inquiry . After speaking with their call center rep she... More

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so sharing your feedback. I am so glad to hear my staff member was able to make accommodations for you during a time of need. We hope to see you again. Ayde Martinez General Manager More

Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 19, 2014

We have stayed at this Comfort Suites for the last five to six years, once or twice a year and have always found it to be a nice, clean place to stay until last week. We were in town for the state 4 H conference and booked a room there. We arrived shortly after Dark, and went to get our... More

Was this review helpful? Yes 1
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to review your stay with us. Once again, on behalf of the staff, I apologize that your stay with us was not up to our usual standards. I did receive your previous survey, and that the treatment you received is neither our standard, nor is it something that will be happening in... More

Ann Arbor, Michigan
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 29, 2014

Easy access to the highway. Friendly staff. Room was clean. Beds were very comfortable. Breakfast was the typical continental breakfast. Dog friendly. Would stay here again. Only a 20 minute ride from the white sands missile range. Room had mini fridge.

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to rate us. We are so glad you enjoyed your stay & we hope to see you soon! Thank you again, Ayde Martinez More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 26, 2014

I stayed her in Oct. 2013 and really enjoyed it. My daughter will be a student at NMSU so I like to feel comfortable staying at the same place. We had orientation in June 2014 and due to flight delays didn't get in until around 1:00am. We rang the door bell, waited out front for about 15 minutes, called the... More

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

Allow me to take this time to first, apologize. I have brought up your comments and concerns with my staff & assure you, we are working on this to make it better. . We hope that you will give us another chance to turn your previous experience into a good one and stop by to see us again on your... More

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Additional Information about Comfort Suites

Address: 2101 S. Triviz, Las Cruces, NM 88001
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 61
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Also Known As:
Comfort Suites Las Cruces
Las Cruces Comfort Suites

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