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Comfort Suites

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2101 S. Triviz, Las Cruces, NM 88001
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Comfort Suites
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70%
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    77 Reviews from our TripAdvisor Community

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    Traveler rating
      27
      27
      8
      12
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    29
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (20)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (77)
    • Mar-May only
      (28)
    • Jun-Aug only
      (15)
    • Sep-Nov only
      (17)
    • Dec-Feb only
      (17)
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    Safford, Arizona
    Level Contributor
    58 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 28 helpful votes
    5 of 5 stars Reviewed May 20, 2015

    Driving into the parking lot we noticed that it was very well maintained. The hotel is right off the freeway, so I was a little concerned about noise, but I never heard a thing. As we entered the lobby at almost 9 PM, we were greeted by Stephanie who had a friendly smile and a cheery, "How can I help... More 

    Was this review helpful? Yes
    gmnm003, Manager at Comfort Suites, responded to this review

    Let me start off by saying thank you for taking the time to rate us on TripAdvisor. Your review has been shared with the entire staff . We are so thankful to have Stephanie as part of our team here, and wouldn't know what to do without her. She brings a smile with her everyday that seems to brighten everyone... More 

    Albuquerque, New Mexico
    2 reviews
    2 of 5 stars Reviewed May 9, 2015

    The hotel was a Comfort Inn & Suites and I expected more from this hotel, I have to say that I will never stay at this hotel in the future. The front desk agents attitude was not pleasant. They made me feel as tho i was an inconvenience to them. The wifi was down our first night(Due to a blackout... More 

    Was this review helpful? Yes
    gmnm003, Manager at Comfort Suites, responded to this review

    I would like to start off by thanking you for taking the time to rate us on TripAdvisor. I am sad to see that you did not enjoy your stay and will not be back. Clearly during your stay we failed and are working hard every day to right this.Since your stay we have addressed to issues your experienced with... More 

    Pagosa Springs, CO
    Level Contributor
    18 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    4 of 5 stars Reviewed April 11, 2015

    We stayed for 5 days. The hotel is a bit older, but well maintained for the most part. It always bothers me to see dust collected around bathroom vents. I was bothered by that here, indicating that some maintenance has been deferred for some time. The breakfast served was good - however the hairs we found in the sausage one... More 

    Was this review helpful? Yes 1
    gmnm003, Manager at Comfort Suites, responded to this review

    Thank you for taking the time out of your day to rate us on TripAdvisor. After reading your review I definitely understand its title, "Mixed Feelings". It is unacceptable that there was any hair at all in your breakfast food and have since spoke with our breakfast attendant about pulling her hair back or wearing a hair net. When we... More 

    Phoenix, Arizona
    Level Contributor
    74 reviews
    58 hotel reviews
    common_n_hotel_reviews_1bd8 43 helpful votes
    4 of 5 stars Reviewed March 15, 2015

    Seems to be an older hotel but it is very clean and comfortable. I was a little worried it might be too noisy because of the area but it was very quiet. There are plenty of restaurants in the area and it's not too far from the highway.

    Was this review helpful? Yes
    gmnm003, Manager at Comfort Suites, responded to this review

    Thank you for taking the time out of your day to rate us on TripAdvisor. I am pleased to see that you enjoyed your stay with us. We strive every day to provide excellent service and accommodations to our guests. Our location is prime for our area, we are within a ten minute drive to anywhere in Las Cruces. which... More 

    Janesville, Wisconsin
    Level Contributor
    100 reviews
    41 hotel reviews
    common_n_hotel_reviews_1bd8 82 helpful votes
    4 of 5 stars Reviewed March 4, 2015

    Our room was both clean and spacious. The bed was comfortable and we slept well. The bathroom was also clean as well as the shower. The staff at this hotel are both friendly and helpful. To get to the hotel, exit from I-25 at University Ave. You will go past the Comfort Suites & Sleep Inn on your right. Turn... More 

    Was this review helpful? Yes 1
    gmnm003, Manager at Comfort Suites, responded to this review

    Let me start off by thanking you for taking the time to rate us on TripAdvisor. It is always wonderful to read about a great stay at our hotel. Reviews are shared with the entire staff to serve as encouragement and motivation. I am glad that you enjoyed your entire stay with us and look forward to your next. Thank... More 

    Green Valley, Arizona
    Level Contributor
    179 reviews
    29 hotel reviews
    common_n_hotel_reviews_1bd8 107 helpful votes
    4 of 5 stars Reviewed March 2, 2015

    As some have mentioned, the hotel is maybe ten years old. That does not mean it is not a great place to spend the night or nights. What matters to us is being greeted with a smile, having our reservation on file and correct, ( Juan straightened out my mistake when I made the reservation for March instead of February... More 

    Was this review helpful? Yes 1
    gmnm003, Manager at Comfort Suites, responded to this review

    Thank you for taking the time to rate us on TripAdvisor. It is always a great experience to read such a wonderful review. We are approximately 10 years old and strive everyday to keep this place clean and looking up to date. I am lucky to have such a staff that always seems to come to work happy and ready... More 

    Chugiak, Alaska
    Level Contributor
    9 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    4 of 5 stars Reviewed February 20, 2015

    Great location by the University. Great price. The breakfast had a lot of variety and was good. Like the choice of bed pillows as I am picky. The pool was wonderfully warm. Nice room with separate seating area. Didn't hear any traffic considering how close it is to the highway, however, did hear a lot of door slamming from other... More 

    Was this review helpful? Yes 1
    gmnm003, Manager at Comfort Suites, responded to this review

    Thank you for taking the time out of your day to rate us on TripAdvisor. I am glad to see that you were pleased with your stay. Your review has served as encouragement and has also let our staff know of things that we need to improve on. Since your stay the communication between the front desk and maintenance has... More 

    Las Vegas, NV
    Level Contributor
    52 reviews
    21 hotel reviews
    common_n_hotel_reviews_1bd8 21 helpful votes
    4 of 5 stars Reviewed January 27, 2015

    We arrived very late and were happy there was no problem at check in. Room was clean, but all lights did not work. Had to remind front desk to replace/fix bathroom light and room light. Bathroom light was fixed, but room light never got fixed. Beds were comfortable, even the sofa/sleeper. Bathroom was clean, but sink drain was quite slow.... More 

    Was this review helpful? Yes
    gmnm003, General Manager at Comfort Suites, responded to this review

    Thank you for taking the time to rate us on Trip Advisor. I am so sorry about the issues you encountered during your stay, but I am glad to hear we were able to fix the problem. We are glad you enjoyed the breakfast as well. We look forward to seeing you soon. Sincerely, Ayde Martinez More 

    Tucson
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed December 18, 2014

    Check in and out was easy. Hot breakfast was nice, biscuits and gravy and more. The rooms are good size. However, The floors are noisy, feel sorry for those below if there are kids above. We forgot our swimsuits, so bring a swimsuit for a heated pool.

    Was this review helpful? Yes
    gmnm003, General Manager at Comfort Suites, responded to this review

    Thank you for taking the time to rate us on Trip Advisor. We are so glad to hear you enjoyed our breakfast and your stay. Hope to see you soon & remember your swim gear, so you can enjoy the pool on your next visit. Sincerely, Ayde Martinez More 

    Midwestern State, USA
    Level Contributor
    91 reviews
    44 hotel reviews
    common_n_hotel_reviews_1bd8 71 helpful votes
    5 of 5 stars Reviewed December 5, 2014

    I admit that I was surprised at how nice and comfortable my room was, for a hotel near the highway. There was a big comfortable chair and a couch, and I liked having places to sit other than the bed or a desk chair. The location was ideal for visiting NMSU.

    Was this review helpful? Yes
    gmnm003, General Manager at Comfort Suites, responded to this review

    Thank you so much for sharing your feedback with us. We are so happy to hear that you enjoyed you stay with us. We look forward to seeing you soon. Sincerely, Ayde Martinez More 

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