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All 32 Las Cruces hotels

Comfort Suites

2.0 of 5 Hotel   |   2101 S. Triviz, Las Cruces, NM 88001
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66%
Ranked #18 of 32 hotels in Las Cruces
A recent review
5 of 5 stars reviewed 2 weeks ago
John G Tucson, Arizona
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  • Reviews (60)
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60 people have reviewed this hotel

Traveler rating
    22
    17
    8
    10
    3
See reviews for
23
9
6
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
Tucson, Arizona
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Las Cruces was my unintended destination . I was having car issues and headed there until I could get to the closest dealership in the morning . I made a couple of calls to rate shop in the same category . I called called Holiday Inn Express and made an inquiry . After speaking with their call center rep she... More

Was this review helpful? Yes
Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 19, 2014

We have stayed at this Comfort Suites for the last five to six years, once or twice a year and have always found it to be a nice, clean place to stay until last week. We were in town for the state 4 H conference and booked a room there. We arrived shortly after Dark, and went to get our... More

Was this review helpful? Yes 1
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to review your stay with us. Once again, on behalf of the staff, I apologize that your stay with us was not up to our usual standards. I did receive your previous survey, and that the treatment you received is neither our standard, nor is it something that will be happening in... More

Ann Arbor, Michigan
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 29, 2014

Easy access to the highway. Friendly staff. Room was clean. Beds were very comfortable. Breakfast was the typical continental breakfast. Dog friendly. Would stay here again. Only a 20 minute ride from the white sands missile range. Room had mini fridge.

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to rate us. We are so glad you enjoyed your stay & we hope to see you soon! Thank you again, Ayde Martinez More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 26, 2014

I stayed her in Oct. 2013 and really enjoyed it. My daughter will be a student at NMSU so I like to feel comfortable staying at the same place. We had orientation in June 2014 and due to flight delays didn't get in until around 1:00am. We rang the door bell, waited out front for about 15 minutes, called the... More

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

Allow me to take this time to first, apologize. I have brought up your comments and concerns with my staff & assure you, we are working on this to make it better. . We hope that you will give us another chance to turn your previous experience into a good one and stop by to see us again on your... More

Dallas
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 18, 2014

Stayed at Comfort Suites on May 14, 2014, in Las Cruces after a long day of business meetings in Lordsburg and Deming. I chose this hotel because it offered government rate, and is an enclosed structure. Hotels in Las Cruces do not have to accommodate government rate since business is booming in other business sectors. The first room assigned to... More

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gmnm003, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your experience with us. I am extremely embarrassed that we dropped the ball during your stay. I will be bringing this up to prevent this type of situation in the future.. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance... More

San Antonio, Texas
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 15, 2014

My wife and I are driving to California from South Central Texas. We like this hotel and will stay here again. Our room is clean and comfortable. No problem with furnishings. Internet is somewhat slow. Not really the hotel's fault, just don't give up when browsing takes a long time. Breakfast was good. Standard offerings, sausage patties, egg omelet, biscuits... More

Was this review helpful? Yes 1
gmnm003, General Manager at Comfort Suites, responded to this review

We are glad to here you will be back. I will have the internet looked at so you can avoid this issue. Good to hear, that you enjoyed our breakfast as well. Thank you for your review, Ayde Martinez More

Green Valley, Arizona
Top Contributor
118 reviews 118 reviews
25 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed May 11, 2014

We travel between southern Arizona and central Texas quite a bit, and find the El Paso area a good place to stop for the night. After staying closer or in El Paso, we found the traffic and noise a bit too much. When westbound, we now get through the congestion of El Paso, and spend the night at the Comfort... More

Was this review helpful? Yes 1
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review us. We strive to provided excellent customer service, we are glad to hear we did great. We hope to see you soon. Thank you, Ayde Martinez More

Phoenix, Arizona
Top Contributor
145 reviews 145 reviews
98 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed May 7, 2014

This is a good property with an excellent location just off I-25, near I-10, and just about on the campus of NMSU. Choice has a policy of recognizing frequent Choice Privilege members with a thank you. That did not happen at checkin and no snack bag was offered. The anchors around the commode seat were filthy and the bed was... More

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

I’m so sorry we failed to recognized you as a choice privilege member. I will make sure and bring this up on our next staff meeting. Thank you for sharing your experience with us, this will help us improve. We look forward to serving you again, Ayde Martinez More

Odessa, Texas, United States
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 28, 2014

This was our second time to stay here - the first being in 2012. The hotel was just as I remembered it. The property was very clean, but is becoming somewhat dated. It may be time for some updates. The staff was friendly and helpful. They were attentive to our needs. The beds were very soft, which isn't always a... More

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

Im so glad to hear my staff to care of you during your stay. We hope to see you soon. Thank you, Ayde Martinez More

Las Vegas, New Mexico
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 7, 2014

This hotel is very conveniently located just off of I-25. The rooms were somewhat dated, however spacious, comfortable, very clean (which in my opinion is the most important aspect of a hotel). The breakfast was standard hotel fair, nothing special. The front desk staff both at check in and check out, were helpful, professional, and friendly! When traveling through Las... More

Was this review helpful? Yes
gmnm003, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to rate us on here. We appreciate your feedback and are glad to hear you will be back! Hope to see you soon! Sincerly, Ayde Martinez More

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Additional Information about Comfort Suites

Address: 2101 S. Triviz, Las Cruces, NM 88001
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
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Also Known As:
Comfort Suites Las Cruces
Las Cruces Comfort Suites

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Amenities

Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Number of rooms
61

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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