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All 32 Las Cruces hotels

Quality Inn & Suites

2.5 of 5 Motel   |   2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
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Quality Inn & Suites
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68%
Ranked #20 of 32 hotels in Las Cruces
A recent review
4 of 5 stars reviewed 4 days ago
zee4 Michigan
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87 people have reviewed this hotel

Traveler rating
    27
    32
    12
    10
    6
See reviews for
25
25
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Michigan
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I enjoyed our stay at Quality Inn & Suites, Las Cruces. We thought the value for the price was goo. It was easy to find. Beds were comfortable & breakfast good. This is not a 5 star hotel, but a good stop that I would use again if I were in Las Cruces.

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us. I am glad you got a good nights sleep and we could give you a good breakfast to start your day. I hope the rest of your trip was just as good. Hope to see you again. More

sonoma county, ca
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here one night and was pleased except for one thing, the wifi was hit or miss. That gets pretty frustrating esp. in the eve. when we're on the laptop more. Other than that it was clean, spacious , comfortable bed and very decent breakfast.

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review. I understand the frustration with the WIFI. I will see what I can do about this. I am glad you were please with your room and we look forward to seeing you again. More

Austin, Texas
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

We've stayed here about 6 times over the past 4 or 5 years. Staff is friendly, the rooms have been acceptable. Last night was the worst so far. We're a Choice member and the rates have been good. First, the room was missing the refrigerator. I should have asked for another room at that point, but didn't. Then, the bed... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

First of all I would like to apologize. The room you received should never have been rented. It would have been our pleasure to give you a different room away from the students and with everything in working order. I do hope next time you come through Las Cruces you give us another chance to make your stay as comfortable... More

Albuquerque, New Mexico
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great rate. The room was nice - better than expected for that rate. I would say it was comparable to a Holiday Inn Express (but nearly $40 cheaper); therefore, it was a much better value. The breakfast was typical continental - no better or worse than others. The staff was very friendly and helpful. it's near the university (although not... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your kind words. I am glad your stay was enjoyable and comfortable. We look forward to seeing you next time you are in town. More

australia
Top Contributor
60 reviews 60 reviews
48 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 10, 2014

The first impression was the warm welcome at check in .The young lady was more than friendly and went out of her way to be welcoming. There was a great guest laundry and drink machines. Our room was very large and well kept which made our stay very relaxing and a good battery charge for more large days driving

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

We work very hard to make every one feel welcome from check in to check out. I am glad we meet your expectations. We look forward to seeing you again soon. More

Austin TX
Top Contributor
116 reviews 116 reviews
53 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 5, 2014

We've been here several times and love it. Great price and great staff. Very nice breakfast. On checking out I told the desk clerk that the front panel on the bathtub was loose and she wrote it down for repair. After we returned home I received an email from the manager thanking me for pointing out the problem and that... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for being a loyal guest. I hate for a guest to have a problem in our rooms, but if there is one I want to get it fixed as soon as possible. That panel has been fixed and maintenance has checked the other ones. Again thank you and we look forward to seeing you again soon. More

Riverside Cty
Top Contributor
59 reviews 59 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 1, 2014 via mobile

Booked a room at a great rate. Just a short distance from the 10 interstate and not much within walking distance but the old part of town Mesilla, is just 5minutes away. The staff was helpful and welcoming. Breakfast was typical waffles, boiled eggs, yogurt, cereal and muffins but all was fresh, attended to and there was ample seating. Newspapers... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

I am so glad we were able to provide the comfort you expected on your trip. I hope the rest of your trip was just as good as this one. We look forward to seeing you again. Thank you for staying with us. More

Silver City, New Mexico
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 21, 2013

Desk person very friendly and helpful at check-in. I took a top floor, double-queen bed room near the back of the property. Very clean and nicely furnished with large flat screen tv mounted on the wall, refrigerator and microwave, as well as desk, table, etc. Air conditioning/heater was quiet and effective. Ice machine was at far end of hall, but... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for posting your review. Our goal is to make sure every room is clean and comfortable. We understand you are away from home and want you to enjoy your stay with us. We look forward to seeing you again. More

Katy, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 26, 2013 via mobile

Hotel is totally run down. Our room was gross - the jacuzzi that I somehow paid extra for (like I was going to use it with an infant) was disgusting. My room cost more and didn't have a sofa. I will not stay here again. Only redemption was the friendly staff. Worst $125 I ever spent in recent years.

Was this review helpful? Yes 1
gmnm156, General Manager at Quality Inn & Suites, responded to this review

First of all I would like to say I am sorry for not meeting your expectations. We are always willing to show you another room. We want you to be comfortable during your stay. Thank you for letting us know where we need to work a little harder. More

Elyria, Ohio
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 21, 2013

If you need to stay in LasCruces NM this Quality Inn offers a very well designed and equiped room. We had the one bed (king) room, it had a couch, desk chair, fridge and microwave as well as flat screen TV. As a bonus it is close to historic Old Messilla,NM The breakfast was nothing special, but solid -- the... More

Was this review helpful? Yes
gmnm156, General Manager at Quality Inn & Suites, responded to this review

I am glad your room was every thing you expected. We try very hard to give all guests a room they can be comfortable in and get a good night sleep. Thank you and we look forward to seeing you again soon. More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn Las Cruces
Las Cruces Quality Inn
Address: 2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 32 hotels in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
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