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Quality Inn & Suites

2.5 of 5
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2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
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Quality Inn & Suites
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Ranked #21 of 32 Hotels in Las Cruces
A recent review
3 of 5 stars reviewed 2 weeks ago
stephga86 Tucson, Arizona
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108 reviews from our community

Traveler rating
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    39
    17
    15
    7
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32
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20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Tucson
1 review
2 of 5 stars Reviewed 1 week ago

This hotel is a poor choice. I won't stay here again. Some of the staff (not all) are rude. You cannot get ahold of the front desk from your room. I think I know why now. We needed towels since we had already been there 2 nights and housekeeping would go in a clean the room and just hang up... More 

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Tucson, Arizona
1 review
3 of 5 stars Reviewed 2 weeks ago

Well the place is ok not the best it is clean though...But if you have kids its not the place for you, I recieved a call at about 8pm to keep the kids quite well the are kids and need to accept that they do make noise ....Tthe pool area is also not the best...

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Watkinsville, Georgia
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for work. Town and the area are very quiet. Staff was very friendly and the breakfast was up to par. Cleaning crew was always on the ball with anything we needed.Second time we had stayed here for work. Will be back again. If you don't like trains this won't be for you.

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

I am very glad you found everything to be good with your stay. I hope you had some time off so you could look around Old Mesilla and enjoy some of the sights that Las Cruces has to offer. We look forward to seeing you next time you are here and please let us know if there is anything we... More 

Sacramento, California
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 27, 2015

I'm here again by mistake. I will say it's ckean. Nothing extravagant. Bathroom very small, fan noisy. Older hotel but some modern touches. Refrigerator and microwave us helpful to have in room. Nice flat screen tv. It not bad. Fluffier comforter would me nice. They have small square pillows

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to post your review. I am very glad you found the room to be clean and comfortable. We do everything we can to make every guest feel welcome. I do hope to see you next time you are in Las Cruces. More 

Melbourne
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 4, 2015

Perfect for a stopover. Easy to find, located close to strip shops. Bed was comfortable, bathroom sufficient for needs. Would also recommend checking out Beck's Coffee for something different. Easy to park, efficient and friendly service.

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to post your review. We appreciate the positive feedback. I will make sure the staff sees your comments. I do hope we will see you next time you are in Las Cruces. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 6, 2015

This inn was already rated as good enough. It is clean and the staff are friendly. The price was affordable. We would stay there again.....it is not, nor does it pretend to be a luxury resort. If you need a clean place to stay while you visit, it meets the criteria

Was this review helpful? Yes 1
gmnm156, General Manager at Quality Inn & Suites, responded to this review

It is so nice to know we are giving good value for your hard earned money. I would like to thank you for staying with us and hope to see you next time you are in Las Cruces. More 

Lubbock, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 1, 2015

We booked this hotel due to weather keeping us from traveling to our destination and needing to stop a night. I was hesitant - I typically do NOT book hotels that have rooms open to the exterior as I've had bad experiences with nearly all such hotels. It was the only hotel I could find that did not charge an... More 

Was this review helpful? Yes 1
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to post your review. I am very pleased we could make your stay a pleasant one even though it was not a planned stop. We offer a Quality stay at a reasonable rate and love to have your children stay too. We look forward to seeing you next time you find yourself stopping in... More 

Albuquerque, New Mexico
Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 3, 2014

This is an inexpensive hotel that has better rooms than many, though we stayed in a suite and it seemed a bit small, though it had a sofa and coffee table. The rooms are relatively clean. The towels are the hard crusty type. The complementary breakfast is nice with a hot dish (biskets and gravy), cold cereal, hard boiled eggs,... More 

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for posting your review. I love knowing we can make your stay a great one. Its always nice to hear that we are doing a good job and guest are enjoying their stays with us. We look forward to seeing you next time you are in Las Cruces. More 

Los Lunas, New Mexico
Top Contributor
65 reviews 65 reviews
37 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 20, 2014

I travel alot for business. As such, I have my "go to" hotels all over New Mexico. I had stayed here in the past, but quit due to issues receiving my Choice Hotels points. After a not so hot experience at my usual hotel in Las Cruces the week before, I decided Id give Quality Inn another try. I am... More 

Was this review helpful? Yes 1
gmnm156, General Manager at Quality Inn & Suites, responded to this review

I am so happy you found your way back to us. I love it when a guest has a good night sleep and enjoys staying with us. I understand that you travel a lot so if there is anything we can do to make it better please let us know. More 

Carefree, Arizona
Top Contributor
154 reviews 154 reviews
17 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed October 30, 2014

We used TripAdvisor to stay one night in Las Cruses, NM area. We were on our way from the east to AZ. Again...the tripadvisor family gave us a good nights stay....Thanks. Lovely as you drive in, lobby well appointed and breakfast area adequate and morning offerings were very good. Our room was on the ground level in the back corner... More 

Was this review helpful? Yes 1
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to post your review. I am always glad when we can give our guest's that good night stay that they deserve. I hope you had a chance to visit Old Mesilla while you were here. Thank you for staying with us and we look forward to seeing you again. More 

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