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All 32 Las Cruces hotels

Quality Inn & Suites

2.5 of 5 Motel   |   2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
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69%
Ranked #20 of 32 hotels in Las Cruces
A recent review
4 of 5 stars reviewed 4 weeks ago
cindalala Las Cruces, New Mexico
  • Overview
  • Reviews (93)
  • Photos (11)
  • Amenities
  • Room tips (16)
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93 people have reviewed this hotel

Traveler rating
    29
    35
    12
    11
    6
See reviews for
27
27
6
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Alto, New Mexico
1 review
2 of 5 stars Reviewed 3 weeks ago

The plastic furniture in the pool area was filthy and sticky....as if it had never been cleaned......stains, dirt, and bird droppings all over each piece of furniture. The table and lounge chairs were broken. The hot tub was empty and filthy, and was not roped off to avoid guests from falling right into it. The pool cleaning crew finished "cleaning"... More

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Las Cruces, New Mexico
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed June 5th for one night, as we were moving out of town. I found the room to be very clean and the bed was very comfortable. We had a nice quiet night and slept well. The morning breakfast is somewhat sparse, although they did have a nice selection of fruit. I enjoyed a small bowl... More

Was this review helpful? Yes 1
Western U.S.
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed June 18, 2014

When we rolled into Las Cruces a few hours ahead of schedule, I didn't think they'd have our room ready, but they did! It was cool, comfortable and very clean. It worked out well for our family of 4. Husband and son swam in the pool and really enjoyed it while my daughter and I napped comfortably. Left town earlier... More

Was this review helpful? Yes 1
Phoenix, Arizona
Top Contributor
128 reviews 128 reviews
91 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed June 12, 2014

This is a decent property in Las Cruces; much better than the Comfort up the street. Check in went well and Jo did a nice job of checking me out. Room was clean, everything worked fine, and bed was comfortable. The pool was in use and clean but the hot tub was dirty and green (didn't use). The only distraction... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for posting your review. I am glad we all met your expectations. I have looked into serving the hot breakfast items but I just don't have ample space for all the equipment we have to have for this. As for the hot tub. Its a work in progress. It is not longer green but we still have to... More

Washington State
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 28, 2014

Easy to find, easy on/off freeway. check in was fast. We were given a first floor room near the lobby area, but we were never disturbed by cars or foot traffic (room doors are off the parking lot). Beds are firm, linens are not resort quality but fine for the price of the room. We didn't use the pool but... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for staying with us. I am glad our staff could make your stay comfortable. We do like our guest to have a good night sleep before continuing on their adventures. Thank you again for the kind words. More

Sierra Vista, Arizona
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 18, 2014

We came into town late at night. This place had the exact room we wanted, king bed, at a better price than the other hotels in the area. Desk clerk when we checked in was Raymond, who was also who answered the phone on the second ring when we called. He made sure we had everything. The maid staff keep... More

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gmnm156, Front Office Manager at Quality Inn & Suites, responded to this review

We really want to thank you for all of the kind words. We are glad that you enjoyed your stay with us! Our goal for our staff is to be as friendly and welcoming as possible and am pleased to hear they have exceeded your expectations! Thank you for notifying our staff of the light being bright for the rooms... More

Grand Rapids, Michigan
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 12, 2014

My husband and I enjoyed our stay at Quality Inn & Suites, Las Cruces. We thought the value for the price was goo. It was easy to find. Beds were comfortable & breakfast good. This is not a 5 star hotel, but a good stop that I would use again if I were in Las Cruces.

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us. I am glad you got a good nights sleep and we could give you a good breakfast to start your day. I hope the rest of your trip was just as good. Hope to see you again. More

sonoma county, ca
Top Contributor
50 reviews 50 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 11, 2014 via mobile

We stayed here one night and was pleased except for one thing, the wifi was hit or miss. That gets pretty frustrating esp. in the eve. when we're on the laptop more. Other than that it was clean, spacious , comfortable bed and very decent breakfast.

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review. I understand the frustration with the WIFI. I will see what I can do about this. I am glad you were please with your room and we look forward to seeing you again. More

Austin, Texas
2 reviews
2 of 5 stars Reviewed April 9, 2014

We've stayed here about 6 times over the past 4 or 5 years. Staff is friendly, the rooms have been acceptable. Last night was the worst so far. We're a Choice member and the rates have been good. First, the room was missing the refrigerator. I should have asked for another room at that point, but didn't. Then, the bed... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review

First of all I would like to apologize. The room you received should never have been rented. It would have been our pleasure to give you a different room away from the students and with everything in working order. I do hope next time you come through Las Cruces you give us another chance to make your stay as comfortable... More

Albuquerque, New Mexico
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 22, 2014

Great rate. The room was nice - better than expected for that rate. I would say it was comparable to a Holiday Inn Express (but nearly $40 cheaper); therefore, it was a much better value. The breakfast was typical continental - no better or worse than others. The staff was very friendly and helpful. it's near the university (although not... More

Was this review helpful? Yes
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your kind words. I am glad your stay was enjoyable and comfortable. We look forward to seeing you next time you are in town. More

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Additional Information about Quality Inn & Suites

Address: 2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
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Also Known As:
Quality Inn Las Cruces
Las Cruces Quality Inn

11 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
55

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