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Quality Inn & Suites

2.5 of 5
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2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
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1 room 1 adult
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130 Reviews from our TripAdvisor Community

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Lovington, New Mexico
2 reviews
1 of 5 stars Reviewed 1 week ago NEW via mobile

My room had cat or dog dried up(had obviously been there for a while)poop on the floor. Cat litter in the restroom and cat food on the sink behind the coffee pot. The phone was not plugged in...once plugged in...it didn't work(realized why it wasn't plugged!) Only thing cleaned were the beds.....so disappointed!

Helpful?
Thank Rebecca S
Level Contributor
133 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Sorry, this room felt like a cave the lighting is so poor. In addition the floors are grimy. I do have to say that the pillows are decent. Lastly, there was hardly anyone here and we're placed right next to the only other occupied room. Why can't the front desk simply spread out the rooms so that we're likely to... More 

Helpful?
Thank Clayton C
gmnm156, General Manager at Quality Inn & Suites, responded to this review

I would like to apologize that you did not have an enjoyable stay. If there is a problem we are more than willing to give you a different room. We do our best to make every guest feel welcome and comfortable. More 

Travelers are raving about these Las Cruces hotels

Jacksonville, Florida
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 24, 2015

Room was clean and functional. Was there while staying in Las Cruces for a family event. Was busy and not at the hotel much, but was a great place to sleep and freshen up. Hotel was relatively quiet and the morning breakfasts were good.

Helpful?
Thank Craig G
gmnm156, General Manager at Quality Inn & Suites, responded to this review

I would like to thank you for posting your review. I am glad you enjoyed the Hot Breakfast that is offered and you had a good nights sleep. We hope to see you next time you are in Las Cruces. More 

Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed November 19, 2015 via mobile

When I arrived at hotel no staff were at the desk. After ringing bell several times actually called hotel from their lobby and listened to phone ring. Never answered. Finally young woman came out and never said hello. Gave her my information and I was using points for the room. She gives me receipt with balance of $30+. I told... More 

Helpful?
Thank BryceSA
Truth or Consequences, New Mexico
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 18, 2015

stayed here for two nights, my wife g/son and i and enjoyed it very much the breakfast is hot and the selection is very good. the staff are friendly and informative and it is very affordable, 2 nights for 125, not to shabby. clean and comfortable, and the maids are very efficient and friendly.. we will be back...

Helpful?
Thank george s
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 18, 2015 via mobile

We checked in after 10 pm and the lovby was locked up tight. We had to go to a small window on the side of building to talk to the front desk clerk and get our keys. I get the security part for the desk clerk but it didnt5 make me feel sake about the area the hotel is in.... More 

Helpful?
1 Thank Stacie P
Safford, Arizona, United States
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 stars Reviewed September 27, 2015

I stayed here because my usual hotel was fully booked. I paid full price for a suite for comfort and space on my business trip. First of all the bed was an excellent pillow top, which is as good as the ones I have found in expensive resort hotels, and they give an assortment of nice pillows of varying softness.... More 

Helpful?
Thank Robert V
gmnm156, General Manager at Quality Inn & Suites, responded to this review

I think you have reviewed the wrong hotel. We do not have the petition between our sitting area and the bed. Also we are located off I-10. Please let the correct hotel know how your stay was with them. More 

Minden, NV
Level Contributor
172 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed August 29, 2015

Stayed one night while passing through. Found the staff to be friendly and helpful upon check in. Room was clean and updated, and had a fridge, microwave, safe and coffee maker. Free wifi and breakfast included in what I considered a reasonable price. Located near I-10 and plenty of shopping and food nearby. Would recommend.

Helpful?
Thank Beave8920
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for posting your review. I am so glad you found everything clean and comfortable. We try very hard to have every guest be as satisfied as you were. I hope to see you next time you are in Las Cruces. More 

New London, Minnesota
Level Contributor
3 reviews
5 of 5 stars Reviewed August 11, 2015

Very nice staff, good breakfast, and good rate. Even though is was very hot the AC worked very good and there out door pool was refreshing. I would recommend this hotel to anybody looking for a nice inexpensive place to stay.

Helpful?
Thank 873douglasa
gmnm156, General Manager at Quality Inn & Suites, responded to this review

We are so glad you enjoyed the pool to cool down. A good A/C is a must in this area, it does get a little warm. We hope to see you soon. I hope the rest of your trip went as well as your stay with us. More 

Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2015 via mobile

On my way from California to Austin I stopped here at the quality Inn for a good nights rest after a long drive this hotel is very very reasonable the price for the hotel was low I got a really nice room with a king size bed and sofa for a very reasonable price I would recommend this hotel to... More 

Helpful?
Thank Tammy H
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and posting your review. That is a long trip. I am happy you found us and we could make your stay a good one. We look forward to seeing you next time you are passing through. More 

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