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Super 8 Las Cruces/La Posada Lane

2.0 of 5 245 La Posada Lane, Las Cruces, NM 88001
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Super 8 Las Cruces/La Posada Lane
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Super 8 Las Cruces/La Posada Lane
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38 reviews from our community

Traveler rating
    3
    8
    8
    12
    7
See reviews for
9
11
6
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Super 8 Las Cruces/La Posada Lane
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Tucson, Arizona
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 26, 2014

Room was clean but missing pillows (which they fixed right away) mini fridge was off and full of water but cooled down quickly. Breakfast was ok, toaster waffles, cereal and microwave cinnamon rolls. Best thing was the 3 bed room for parents and 4 kids.

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8SouthValley, Guest Relations Manager at Super 8 Las Cruces/La Posada Lane, responded to this review

Hello, Thank you for your review it is very helpful to us so that we may continue to improve our service. We are heappy to hear we had a room fitting your desired accomodations and regret the minor inconviences that you had early in your stay and we . Please stay with us again soon and thanks again for your... More 

Newfield, New York
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 26, 2014

We have stayed here 2 times. This visit we had actually 4 rooms over the 2 night period. First room had fleas, requested room change which was no issue and room was fine. The following night the assigned room had trouble with a bed that kept falling off frame and the toilet did not work, it turned out the water... More 

Was this review helpful? Yes 1
Super8SouthValley, Guest Relations Manager at Super 8 Las Cruces/La Posada Lane, responded to this review

Dear Yvonne P, Thank you for your business and comments. I apologize for the inconveniences and room problems you faced during your stay. Our maintenance and housekeeping staff have addressed the room and furniture issues you faced. Also the room was sprayed and deflead by pest control. Thank you again for your understanding and we look forward to accommodating you... More 

Silver City, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 10, 2014

I booked this room for 4 nights, I started a new job in Las Cruces and needed a place to stay, after the first night I wanted to change motels. I didn't feel safe, the door didn't shut correctly, there was an odor in the room and hallway, no coffee pot, no iron or ironing board, black hairs in rge... More 

Was this review helpful? Yes 2
Super8SouthValley, General Manager at Super 8 Las Cruces/La Posada Lane, responded to this review

Dear Laura, I apologize your stay was not completely satisfactory but with all do respect it is unfair to blame us and bad mount our hotel for wanting to leave for personal reasons. The room you booked for 4 nights was passed the cut off time to cancel and that is out of our hands as we have to treat... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 3, 2014

We attended the wine fest and did not make a hotel reservation. We stumbled across this place for we ran out of options. Price was great but rooms could have been better. Room and rest room were clean, but bed was very uncomfortable and hair dryer in rm did not work. I would say it was okay for one night... More 

Was this review helpful? Yes 1
Super8SouthValley, General Manager at Super 8 Las Cruces/La Posada Lane, responded to this review

Gloria, Thank you for your comments and apologize about the issues you had. I did go ahead and replace the hair dryer but there are many guest that have no problems with our beds so I had my maintenance department do a check of the room to ensure nothing was broken and there are no further problems. I hope that... More 

Dallas, Texas
Top Contributor
56 reviews 56 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 24, 2014

We arrived late or we would have gone elsewhere. The carpet in the hall had large stains. It smelled of mold, mildew and cigarette smoke. The room was dark and musty. The TV was old. The beds were old. Was told there was WIFI but it didn't work. After traveling 14 hours we did sleep well but was only at... More 

Was this review helpful? Yes 1
Super8SouthValley, General Manager at Super 8 Las Cruces/La Posada Lane, responded to this review

Dear Sjwright, I apologize you were not completely satisfied with your stay but if you would have kindly notified our front office we would have been more than happy to try and solve the problem or move you to a different room. I have gone through the room with housekeeping to ensure everything is up to standards and also are... More 

Troy, Ohio
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 20, 2014

Stayed here with my significant other after spending the day at White Sands National Monument. The hotel itself is in a decent location and isn't too difficult to get to. The front desk attendant was friendly and was careful to give us a room on the second floor since I requested a room that a dog had not been in... More 

Was this review helpful? Yes 1
Super8SouthValley, General Manager at Super 8 Las Cruces/La Posada Lane, responded to this review

I apologize about any inconvenience you experienced during you stay at our facility. The housekeeping has been notified about the bedding size and immediately corrected the matter. We do have rooms with microwave/fridge and if requested upon check in we are more than happy to try and accommodate you. As far as the shower head goes, that is the standard... More 

U.S.A.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 3, 2014

Stayed one night for business. Reasonably clean and comfortable. Front desk personnel were friendly and helpful. Average breakfast items, cereal, frozen waffles, danish etc. Area seemed fairly safe right off of I-10. Several other motels in the same area. Would stay here again if I need a place for a night on business. This is a 3 story facility with... More 

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Pottsboro, Texas
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed August 2, 2014

I have stayed at other Super 8 motels and enjoyed my stay. This one had ignorant/uncaring staff, Broken A/C, fuzzy, unwatchable TV, sticky/dirty carpet. mold in bath, terrible beds - way to soft like they were 40 years old, and they had a large sign stating $41 rooms. When I asked about them I was told that a convention was... More 

Was this review helpful? Yes 1
Super8SouthValley, General Manager at Super 8 Las Cruces/La Posada Lane, responded to this review

Dear mntransplant2011, I apologize your stay was not completely satisfactory but we have addressed the issues that you encountered. We have a well trained staff and in situations like this if we were notified what the problems were then we could have addressed the issue right away. It is very hard to do that when you stay the night and... More 

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Additional Information about Super 8 Las Cruces/La Posada Lane

Address: 245 La Posada Lane, Las Cruces, NM 88001
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Las Cruces/La Posada Lane 2*
Number of rooms: 60
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Also Known As:
Super 8 Las Cruces
Super Eight Las Cruces
Las Cruces Super 8
Las Cruces Super Eight

13 photos of this hotel

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