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Super 8 Motel Las Cruces/La Posada Lane

2.0 of 5 245 La Posada Lane, Las Cruces, NM 88001
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Super 8 Motel Las Cruces/La Posada Lane
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Super 8 Motel Las Cruces/La Posada Lane
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34 reviews from our community

Traveler rating
    3
    6
    8
    10
    7
See reviews for
8
11
6
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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A TripAdvisor Member
2 of 5 stars Reviewed December 14, 2014

Worst Super 8 we have ever stayed in. Dirty and in need of a lot of repairs. The desk clerk was very helpful. Very apologetic. They need new maids, or teach the ones there how to clean. My feet were black from the dirty carpet. Sheets were to small for the bed. They didn't even cover the top of the... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8SouthValley, Guest Relations Manager at Super 8 Motel Las Cruces/La Posada Lane, responded to this review

I'm sorry that the room quality was unsatisfactory. We have made many efforts to insure that things are not overlooked during room cleaning. Also we have scheduled shampooing for our carpeting and look to get that done soon. Our rooms are sprayed for pests consistantly and have been resprayed after recieveing your review. More 

Pleasanton, Texas
Contributor
16 reviews 16 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 9, 2014

.Just needed a room for the night while travelling. Thought this might be better than the Motel 6...I was wrong. Doors were loose on the hinges. I had some heavy things to carry in...no luggage carts. Room smelled...hallway smelled. A/c didn't work, pillow cases had yellow stains. Tv was an old tube type from 20 years ago. (I didn't know... More 

Was this review helpful? Yes
Super8SouthValley, Guest Relations Manager at Super 8 Motel Las Cruces/La Posada Lane, responded to this review

I'm sorry your stay did not meet your expectations. The problems you faced such as loose hinges and non-functioning A/C have been adressed. If at any time a hotel room has a problem you should inform the hotel staff immediantly so that those problems can be fixed and your stay can be satisfactory. In addition to adressing room issues our... More 

Tucson, Arizona
1 review
3 of 5 stars Reviewed November 26, 2014

Room was clean but missing pillows (which they fixed right away) mini fridge was off and full of water but cooled down quickly. Breakfast was ok, toaster waffles, cereal and microwave cinnamon rolls. Best thing was the 3 bed room for parents and 4 kids.

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8SouthValley, Guest Relations Manager at Super 8 Motel Las Cruces/La Posada Lane, responded to this review

Hello, Thank you for your review it is very helpful to us so that we may continue to improve our service. We are heappy to hear we had a room fitting your desired accomodations and regret the minor inconviences that you had early in your stay and we . Please stay with us again soon and thanks again for your... More 

Newfield, New York
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 26, 2014

We have stayed here 2 times. This visit we had actually 4 rooms over the 2 night period. First room had fleas, requested room change which was no issue and room was fine. The following night the assigned room had trouble with a bed that kept falling off frame and the toilet did not work, it turned out the water... More 

Was this review helpful? Yes 1
Super8SouthValley, Guest Relations Manager at Super 8 Motel Las Cruces/La Posada Lane, responded to this review

Dear Yvonne P, Thank you for your business and comments. I apologize for the inconveniences and room problems you faced during your stay. Our maintenance and housekeeping staff have addressed the room and furniture issues you faced. Also the room was sprayed and deflead by pest control. Thank you again for your understanding and we look forward to accommodating you... More 

Silver City, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 10, 2014

I booked this room for 4 nights, I started a new job in Las Cruces and needed a place to stay, after the first night I wanted to change motels. I didn't feel safe, the door didn't shut correctly, there was an odor in the room and hallway, no coffee pot, no iron or ironing board, black hairs in rge... More 

Was this review helpful? Yes 2
Super8SouthValley, General Manager at Super 8 Motel Las Cruces/La Posada Lane, responded to this review

Dear Laura, I apologize your stay was not completely satisfactory but with all do respect it is unfair to blame us and bad mount our hotel for wanting to leave for personal reasons. The room you booked for 4 nights was passed the cut off time to cancel and that is out of our hands as we have to treat... More 

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Additional Information about Super 8 Motel Las Cruces/La Posada Lane

Address: 245 La Posada Lane, Las Cruces, NM 88001
Phone Number:
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Motel Las Cruces/La Posada Lane 2*
Number of rooms: 60
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Also Known As:
Super 8 Las Cruces
Super Eight Las Cruces
Las Cruces Super 8
Las Cruces Super Eight

13 photos of this hotel

Management photos: Courtesy of the property manager

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