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All 32 Las Cruces hotels

Springhill Suites Las Cruces

3.0 of 5 Hotel   |   1611 Hickory Loop, Las Cruces, NM 88005
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Ranked #10 of 32 Hotels in Las Cruces
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
dwg51357 Midwest
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157 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Midwest
Top Contributor
82 reviews 82 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm beginning to really like Springhill Suites. Seems like every one we stay at is very nice. This one is no exception. Everything is well-kept, clean and tidy. Everything is very well maintained. The staff was friendly and efficient. My room was quite comfortable and, like all Springhills, had plenty of space. There is a nice patio area and pool.... More

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Culver City, California
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a Marriott Rewards member so I am not a stranger to the value that Marriott provides. I stayed at the SpringHill Suites for the first time and I was very pleased with the value, cleanliness, spaciousness and the overall quality of the room and what the hotel provided. The pool was impeccable as I looked down from my... More

Was this review helpful? Yes 1
Manteca, California
Top Contributor
134 reviews 134 reviews
77 hotel reviews
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed 1 week ago

We were turned away even though we had our reservation for 5 months. They offered to send us 13 miles up the road to another hotel. They said they were sorry they were overbooked We declined and went next door to a different hotel. I complained the next day to Marriott and they took care of my bill at the... More

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Roswell, New Mexico
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 8, 2014

My wife and I travel to Las Cruces often and this is our favorite place to stay. The staff is friendly and helpful. The rooms and halls look and smell clean. The grounds are attractive and well kept. There is a pool and hot tub as well as an outdoor fire pit and bar-b-que. There is also a breakfast and... More

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GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review

It's fantastic to hear when positive comments about our staff and property. We work hard to provide the very best service and product for all of our guests. I'm happy to share your wonderful comments with all of our staff! Thank you for staying and we look forward to seeing you again on your next visit! More

Rochester, Minnesota, USA
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

This was a very nice room. Was glad that the bedding for the sofa sleeper was in the room and we didn't have to ask for it. Very nice outdoor pool and patio area. Bed was very comfortable. Breakfast was very good. The only "complaint" would be that the drain in the bathtub didn't work well at all.

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GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review

Thank you for staying with us. We're happy that you enjoyed the room and sofa sleeper along with our patio and pool area. We'll definitely look into our bathtub drains to ensure that there is no issues in the future. We hope to see you again in the future! More

Fort Hood, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

This hotel was very refreshing after a very long day of driving cross country. Even with nearby road construction, Springhill Suites was very cordial and provided professional, but personable service for your quick stay. The infamous contemporary/business style was mixed with refreshing colors and theme. The breakfast was excellent with fresh fruits. Just a fantastic stay overall!!

Was this review helpful? Yes 1
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review

We're so happy that you found our hotel to be refreshing after your long drive across country. The road construction is primarily during the day as thank goodness has not been bothersome to our guests. We work hard at providing over the top service and product for our guests and are so happy that you enjoyed your stay. We look... More

Phoenix, Arizona
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 10, 2014

We recently stayed here on our most recent excursion. I went through Travelocity to book the room and accidentally booked it for the next night. The front desk guest services representative, Donica, made the switch all with a smile on her face. She took all the necessary measures to get it ironed out despite the friction she was receiving from... More

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GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review

Thank you for the very nice review and for staying with us. I will be happy to share your positive comments with Donica and the rest of our team. Welcome as a new Marriott Reward Member and we hope you will try us out again the next time you are in the area! More

Tucson Arizona
Top Contributor
173 reviews 173 reviews
23 hotel reviews
1,218 helpful votes 1,218 helpful votes
5 of 5 stars Reviewed June 9, 2014

We were going to Santa Fe for a week, and did not want to drive the almost 600 miles in one day. So, booked a room, coming (6/1) and going (6/8), at the Springhill Suites in Las Cruces. We had never yet stayed at a Springhill Suites before, and did not really know what to expect. (We always stay at... More

Was this review helpful? Yes 7
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review

Thank you for trying out Springhill Suites Las Cruces during your last stay. The construction on I-10 is about 70% complete at this point. We're so glad that our alert and directions in advance were helpful and clear! Our staff cares about all of our guests and we want to provide a quality and clean product. Thank you for letting... More

Portland, Oregon
Top Contributor
431 reviews 431 reviews
134 hotel reviews
232 helpful votes 232 helpful votes
4 of 5 stars Reviewed May 26, 2014 via mobile

Well maintained facility away from the noise of road construction. Close to Mesilla. Our top floor room had an excellent mattress and was a good place for a stopover. We were on the side away from I-10. We could hear trains but they didn't disturb our sleep. Breakfast was typical Marriott fare.

Was this review helpful? Yes 1
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review

We're so happy that you enjoyed your recent stay. We aim to provide a nice, clean, and comfortable stay for all of our guests. We look forward to seeing you again! More

Albuquerque, New Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 15, 2014

We stayed for one night. Comfortable beds. Spacious layout. Good sleep considering we had two double beds; prefer queens if possible. Clean and modern furnishings. Amenities were my favorite shampoo brand, Paul Mitchell. Breakfast was good (waffles, fruit, yogurt, cereals). My sons were able to make an egg sausage sandwich with croissants. Surprised that they had healthy alternatives..Kashi cereals, oatmeal...agave... More

Was this review helpful? Yes 3
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review

Thank you for staying with us here at the Springhill Suites Las Cruces. We're thrilled that you found our beds to beds to be comfortable along with a spacious layout and a clean product. Our staff tries to provide exceptional service to all of our guests and we're happy to hear when we've done it right! We look forward to... More

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Additional Information about Springhill Suites Las Cruces

Address: 1611 Hickory Loop, Las Cruces, NM 88005
Location: United States > New Mexico > Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Las Cruces 3*
Number of rooms: 101
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Also Known As:
Springhill Suites Las Cruces Hotel Las Cruces
Las Cruces Springhill Suites

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